Xiaomi India — Not returned repaired mobile or confirmation

Address:	Bathinda, Punjab, 151001
Website:	flipkart

R/sir,

It is not good you know that i purchased a mobile red mi -2 by online for your service. Uncertain with in warranty period, my mobiles have to come problems. First is back camera fail and then softwere is damage. Only when we open mobile miui only open, not other feature is run. I discuss xioami customer care and they replied to me regarding hardwere problem and will come to mi service centre at ludhiana. I went and he take a moble for regarding hardwere problems and returns to make a slip for its say one month time period will take. Sir. Time is already over, and they give not good reply. Service centre every time phone busy they not proper attend the phone. And not give a reply. They make a fool to th customer. And customer care reply by mail is not well they depend on service centre and wants take time to give reply after confirmation of service centre. Sir, service centre is not replied. I wait this reply last 20 days. And send to customer care per day mail. Sir, i want to know that i[censored] r not provided a good service why you are continue to run online business. You are not seeing a problem to customer. Your eyes is blind you sell a xioami mobile. Firstly, before you sell the product, you have to know the services problems like this. It is bad impact on yours. I take one step to create a problem to you. Kindly resolve the matter urgent basis.

Thanks