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Yamaha Motor India Complaints & Reviews

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Updated: Nov 24, 2025
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A
Anchor Sriram
from Hyderabad, Telangana
Oct 18, 2017
Resolved
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Resolved

Address: 500076

I have given my sz r (Ap09 cq 0157) for 11th servicing at ashoka motors ranigunj, hyderabad on[protected]. They have delivered it on 17th evening. When i have observed it, the paint on size cap (Y shape) is half gone. I have questioned the same to the person namely, shiju and he said that its due the force of the water servicing pump. I have asked him to change it as it is service centre's fault. But he is not sure about the claim. So, i am writing here. Pls solve this issue. Job card no 2591, invoice no rg-ji 2582, dated 17-10-17. My email id [protected]@gmail.com
+1 photos
Nov 23, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Oct 18, 2017
Updated by Anchor Sriram
I have given my SZ R (AP09 CQ 0157) for 11th servicing at Ashoka Motors Ranigunj on[protected]. They have delivered it on 17th evening. When I have observed it, the paint on size cap (Y shape) is half gone. I have questioned the same to the person namely, Shiju and he said that its due the force of the water servicing pump. I have asked him to change it as it is service centre's fault. But he is not sure about the claim. So, I am writing here. Pls solve this issue. Job card no 2591, invoice no RG-JI 2582, dated 17-10-17.

--
J.V. Sriram

Verified Support
Oct 23, 2017
Yamaha Motor India Customer Care's response
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
I am veey much disappointed by DEEDWANIYA AUTO DEALER JODHPUR. I went for scheduled servicing of my fascino bought last month but the dealer refused to service it due to Diwali festival then what for schedule is made for servicing.
Yamaha Motor India Customer Care's response, Oct 23, 2017
Verified Support
HI,
Greetings from Yamaha,
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
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    R
    Røhît Køtwãl
    from Ludhiana, Punjab
    Oct 18, 2017
    Resolved
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    Address: 180012
    Website: [email protected]

    Dear sir/madam,
    Yesterday, i went to nearer yamaha showroom in jammu for servicing my yamaha new version motorcycle and see what they did to me. I'm sending u a attachment of bill that they provided me. Please do something regarding this. Must see the section of labour and tax. I'm connecting with yamaha from last ten years but this type of service i never faced in my life. Either i switch for royal enfield or give me proper response.
    Thanks
    Regards
    Rohit kumar
    R/o: jammu
    +1 photos
    Nov 27, 2017
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Oct 23, 2017
    Yamaha Motor India Customer Care's response
    HI,
    Greetings from Yamaha,
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

    Regards
    Team Yamaha
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      B
      bhabaniojha
      from Jaleshwar, Odisha
      Oct 16, 2017
      Resolved
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      Address: Cuttack, Odisha, 75004

      Today i called yamaha customer care from [protected] at 16.08 and discussed with them 19min and gave a complain against the PMG motors cuttack. But when i asked the executive about my complain no he said it will come to my no and mail id. But still i dont receive any thing. I purchased a fashino on august 13 but still i dont get my warrenty card and my registraion no. So you are the people cheat the people and i recorded everything. Treat it as a notice from my side why you are cheating the people. I will give a case in consumer fourm againest the yamaha motor to cheat us.
      Dec 11, 2017
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Oct 23, 2017
      Yamaha Motor India Customer Care's response
      Hi, We regret for the inconvenience caused. We have shared your concern with Customer Care Team.
      Regards
      Team Yamaha
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        R
        Rajesh Bangera
        from Udupi, Karnataka
        Oct 16, 2017
        Resolved
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        Resolved

        Respected sir,
        Subject: request to refund my booking amount. Rs.30, 000/-
        I am a proud owner of three yamaha bikes (Yamha libero 2003, g5 2005 and fz2012). As i wanted to own another fz fi, i contacted yamaha dealer s. S. Bikers, kavya plaza, ground floor, near swaraj maidan, moodbidre (Phone no:[protected], mobile: [protected]) on 23th may 2017. I paid rs.30, 000/- as a booking amount and down payment (Receipt no 741 dated[protected], copy enclosed). Later as loan was not sanctioned by banker (No bank finances yamaha dealer because of his bad reputation), i had to cancel my booking expecting refund of my money.
        For the same, i have contacted ss bikers moodbidre number of times, but they are reluctant to return my money and playing with me by pushing dates. Later, on[protected], they gave cheque no 48165 for rs. 30, 000/- of bharath bank, moodabidre branch which also got dishonoured (Copy enclosed).
        I have complained in the yamaha customer care portal with email id [protected]@gmail.com and phone no [protected]. But no response from the concerned department. I am tired of begging for my money with dealer and yamaha. Now yamaha dealer owner mr. Pavithran is threatening me, if i call him and says to get the money from yamaha.
        Here ends my hopes of getting my hard earned money back from dealer and yamaha. If yamaha has concern for its customers, please refund my money (Bank details enclosed) and take action against your dealer ss bikers moodbidre, dk district, karnataka state.
        Hoping for justice
        Nov 20, 2017
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Oct 17, 2017
        Yamaha Motor India Customer Care's response
        Dear Rajesh Bangera, We request you to please ask your query at our Email Id - [protected]@yamaha-motor-india.com or You can also contact us at the Customer care Toll Free Number:[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M

        Regards
        Team Yamaha
        I have Yamaha Fz 16 bike. It has good design and performance
        But the seat is not comfort for long drive and it's front cone set is always damaging. The main problem of Fz bike is it's cone set damage.

        Please rectify these problems from your next version of fz.
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          R
          Ramji Bhai
          from Visakhapatnam, Andhra Pradesh
          Oct 13, 2017
          Resolved
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          Resolved

          Address: Visakhapatnam, Andhra Pradesh, 530051

          My yamaha fascino self start always is having a problem. I dont know the problem is with the self motor or the battery but the self frequently stops working. This makes so embarassed for a rider to stop the engine at signals who neccessarily want to save fuwl or reduce pollution.. Sometimes when i hold the self for 10 seconds or so it slowly draws apulling sound and then the self works like how a induction motor starts from slow beat to fast beat.. What the hell is the issue?
          The service centres are even worst in repairing the byk.. They ask for thousand for every issue (Specially the self issue for me).. They say they need to change the self motor as the battery is ok. The self motor costs around 2000?
          Specially i hate service centre at visakhapanam - pendurthi yamaha showroom.. He always runs into an argument with customers. I own a fz ver 2.0 from 2014 but never had a complain with the byk.. But this fascino self start problem is irritating and the service centre head probably more irritating than the repair. I only chose fascino towards my passion for yamaha after using fz.. But fascino is a disaster.. Self start self start self start... # start #.. Cant even know what the cmplain is for months only wasting money
          Nov 15, 2017
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Oct 14, 2017
          Yamaha Motor India Customer Care's response
          HI,
          Greetings from Yamaha,
          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

          Regards
          Team Yamaha
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            A
            Appu Dom
            from Hosur, Tamil Nadu
            Oct 13, 2017
            Resolved
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            Address: Vellore, Tamil Nadu, 632002
            Website: i need good dearlership in vellore

            Very worst in vellore yamaha vedha moto corp not response to customer any
            Very bad performance in vellore vedha moto stafe not response to custome i went to show room no one visting me i will waiting for one houre no response to me no one vist me i am total ya upset i will went to other brand bick show room now i brought other brand bick i hurt the vedha show room worst serives in vellore show room both branch total wast in vellore my friend brought the new scoote in vedha moto corp he brouth jan 1 month now oct month going on vehicle not reagester tile day only not reagether its very worst my friend treating in the show room
            Nov 14, 2017
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Oct 09, 2017
            Dipak Kasoudhan's response
            Complaint against the Yamaha motor company
            Verified Support
            Oct 14, 2017
            Yamaha Motor India Customer Care's response
            HI,
            Greetings from Yamaha,
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

            Regards
            Team Yamaha
            Maine 1new scooty liya tha ray zr. 12 day chalaya tha. Cow Ko bachana ke chakkar me accident hua. Insurance claim approval de diya banane ko but show room se mujhe Abhi tak scooty mila nahe 2 months hone wala hai.. Help me
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              A
              Aswin Sivan
              Oct 10, 2017
              Resolved
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              Address: Kollam, Kerala, 683517
              Website: www.yamaha-motor-india.com

              Dear sir
              My name is aswin.
              I am writing to inform u that i bought fz fi version 2.0 bike from south kalsmassery showroom, ernakulam, kerala on 28/08/2017. Few days later i notice that my bike had gear changing problem. After ur first service, when i ride the bike i identified that my gear have stuck problem then i complaining to ur customer service team, they said to me that the bike gear selector is complaint. I just runned my bike only 1300 km. I think it's product i bought have some duplicate spare parts so i request u to change my bike and give a new one of the same model to avoid these complaints happen again
              Please contact my number[protected]

              Your faithfully
              Nov 11, 2017
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Verified Support
              Oct 11, 2017
              Yamaha Motor India Customer Care's response
              HI,
              Greetings from Yamaha,
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

              Regards
              Team Yamaha
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                J
                Jassi04singh
                from Jawad, Madhya Pradesh
                Oct 10, 2017
                Resolved
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                Address: Jabalpur, Madhya Pradesh, 482001

                Hi, my name is jasmeet singh farwaha,
                I live in jabalpur, madhya pradesh,

                I had purchased fz fi last year in the month of nov 2016 and since then i have really loved to have this bike but i have constantly been facing a few comfort issues..
                First is that the seats are not at all comfortable, my butt starts to have a pain very early into the ride and the second issue is that my left hand starts to get a lot of strain while holding the handle while riding... Its very frustrating coz i love my bike and i want it to be comfortable so that i could go for a long drive anytime but nowadays these issues have come up and i am unable to drive for long periods...
                Please assist me
                My contact no. Is [protected], [protected].
                Thank you
                Nov 10, 2017
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Oct 10, 2017
                Yamaha Motor India Customer Care's response
                HI,
                Greetings from Yamaha,
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                Regards
                Team Yamaha
                My name abdulla Iam purchasing in Yamaha saluto disk 125 in 8month only this bike is totally waste (millage bad gear shifting in over over hard hard )two people siting bike alloyed in this bike ( vibrated over) I want solution
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                  H
                  honey sri
                  from Visakhapatnam, Andhra Pradesh
                  Oct 9, 2017
                  Resolved
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                  Address: Guntur, Andhra Pradesh, 522503

                  I bought a vehicle yamaha fzs in september 2014. Both tyres were tubeless. Yesterday i found that tyres were damaged they look like air bubbles are comming around the surface of back tyre of my vehicle, i only travelled 22000km in 3yrs. I trusted yamaha with respect instead of duke, but i and my trust both are deceived at the end. Kindly solve my issue as soon as possible
                  Nov 14, 2017
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 10, 2017
                  Yamaha Motor India Customer Care's response
                  HI,
                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                  Regards
                  Team Yamaha
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                    S
                    Supreeth s h
                    from Meerut, Uttar Pradesh
                    Oct 9, 2017
                    Resolved
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                    Address: Shimoga, Karnataka, 577201
                    Website: www.yamaha-motor-india.com

                    Hi sir/mam,
                    We purchased yamaha ray-zr 113 cc scooter on 28/03/11 from om ganesh motors, shankar mat road, shimoga-577201, karnataka, india (Img1). We purchased with steel front guard. We used bike upto 1nd service without any problem and that time only problem was bit broken in front near skrew portion where the steel guard attached to that portion, actually we don’t know might we deliverd defect pice, in the front portion of fixed steel guard that attached side panel was broken, bez of the steel weight, panel is broken before 1st service after that service guys weld it 2 to 3 times change the guard, after that they changed it to normal plain front panel one the problem starts, after the new attached front mask giving problem like sound coming while riding, the whole front portion of bike is shaking, gaps in between parts and misplace of front and back portion of mask (Img2). We told so many times in 3rd and 4th service, that time, their answer like it will not giving any problem don’t worry, it happens to all, after the 4th service its became big problem, they tried to fix it, but its not make any sense. On 5th service (Img3) they try to solve it with 2 way plastering and service stations answer is too rude and irrelevant and with lie,. Actually my question was what is the necessary is to attach 2way plaster, is it like ur company parts is not fixing for ur company bikes or yamaha is a totally manufacturing defectd piece even its not fix it to their own product, fixing with 2 way plaster means what?, can i admit my self that this problem is not going to solve (Img456), actually we are unhappy with your service and actually the kind of behaving with the customer with lie and false committments. We are so much tried we are actually hesitate to ride the bike, we are not using now, compare to before.in future we are ever never became a customer with yamaha india, give us answer why should we buy yamaha in future, if you give us exact or satisifactory answer we are became permanent customer.in future do yamaha india have a morality to to ask or tell that how is our product and customer satisifaction or we are good customer friendly company bye.
                    +1 photos
                    Nov 13, 2017
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 10, 2017
                    Yamaha Motor India Customer Care's response
                    HI,
                    Greetings from Yamaha,
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                    Regards
                    Team Yamaha
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                      N
                      Nakul Gaonkar
                      from Mumbai, Maharashtra
                      Oct 8, 2017
                      Resolved
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                      Address: 403002

                      Hi,
                      I given my fzs bike for repair on 29/09/2017 in yamaha service center panjim goa (Parker auto link) h. No.561 taleigao borbhat (Cont.[protected] before giving for repair they already confirmed me that all spare of my bike is available n i will get bike shortly they commited me this before taking my bike for repair. Today is 8th oct 2017 n they says now that some spares are not available.
                      This really harresment for customer. I dont have other bike to travel please help.

                      Thank you.
                      Nakul gaonkar (Panjim goa)
                      [protected]
                      Nov 9, 2017
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 09, 2017
                      Yamaha Motor India Customer Care's response
                      HI,
                      Greetings from Yamaha,
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                      Regards
                      Team Yamaha
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                        R
                        Rahul-123
                        from Noida, Uttar Pradesh
                        Oct 8, 2017
                        Resolved
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                        Meine kal apni complaint is site pr dale thi. Mujhe subha ek call aya jisne mujhe bola m yamaha motors s bat kr rha hu. Apne ek complaint ki h yamaha motors k liye. Unhone bola k apko 20rs charge dena hoga. Apn adebit card no bataye meine batane s mana kiya to phn cut kr diya bola hum apki koi help mhi kr payenge fake number ([protected])
                        Sushant bhardwaj
                        [protected]
                        Dl 6s bj 8000
                        Nov 12, 2017
                        Complaint marked as Resolved 
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 09, 2017
                        Yamaha Motor India Customer Care's response
                        HI,
                        Greetings from Yamaha,
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                        Regards
                        Team Yamaha
                        Very worst service and poor customer response my vehicle problems not rectified and otherwise more problems coming after service and meny scratches pls help me what I do pls take action the service center .

                        receive a fake call - Comment #2877255 - Image #0
                        receive a fake call - Comment #2877255 - Image #1
                        receive a fake call - Comment #2877255 - Image #2
                        receive a fake call - Comment #2877255 - Image #3
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                          R
                          Rahul-123
                          from Noida, Uttar Pradesh
                          Oct 7, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi
                          Website: Yamaha motirs

                          I have serviced in shiva motors durga puri. My bike have a problem of engine smoke.in last 3 services. But no one can hear my problem. Mr divyanshu. Miss bheave with me. I have a call recording. Mr divyanshu closed my complaint to fake signature of my jobcard. My bike alloy wheel colour is faid. My bike carrier colour is faid. Mr gaurav also see my bike. 2 days stand on bike at our workshop. But no result.
                          Thnku. Sushant bhardwaj
                          Dl 6s bj 8000
                          [protected]
                          Nov 9, 2017
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 09, 2017
                          Yamaha Motor India Customer Care's response
                          Dear Rahul,
                          Greetings from Yamaha,
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                          Regards
                          Team Yamaha
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                            S
                            Sajjad Parry
                            from Mysore, Karnataka
                            Oct 7, 2017
                            Resolved
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                            Resolved

                            Address: Dharwad, Karnataka, 580009

                            I'm totally annoyed by the service provided by yamaha service centre at hubli. First i had heat problem with my engine and they advised to change the chain which actually was not loose but they changed and said engine will not heat up now. And changed certain parts which i find were not necessary to change. Even after all this methe engine heat did not vanish. Soon after that my bike got problem as it was not accelerating. They could not fix it when a technician came to fix it. But finally they did it and it could not even run for 10 days. My bike broke down after getting it fixed it could not run for 10 days and i faced the same problem. And then they refused to attend the bike when it broke in the middle of my way. It is better to to give bike outside than giving it there in the service centre.
                            Nov 9, 2017
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 09, 2017
                            Yamaha Motor India Customer Care's response
                            Dear Sajjad Parry,
                            Greetings from Yamaha,
                            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                            User name
                            Mobile number
                            Email id
                            Chassis number
                            Nature of Complaint
                            Concerned dealership
                            Retail date
                            Address (if possible)
                            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                            Regards
                            Team Yamaha
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                              C
                              chawrasia
                              from Delhi, Delhi
                              Oct 6, 2017
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                              Address: New Delhi, Delhi, 110086
                              Website: Yamaha motor india pvt ltd

                              On 26/sep/2017 call came on my mobile from yamaha motor india pvt ltd. Assistant manger ritu rana and she says i found your resume on shine.com. She says our company give you opportunity to grow so our company pay 30, 000 salary per month in hand and she said to me pls give rs6000 for offer letter,. Rs20, 000 for training charges and rs25, 000 for bond singing but i pay rs36000 on her account.
                              Account information
                              Uco bank
                              A/c holder:-sumitkumar.
                              A/c no:- [protected]
                              Ifsc code:- ucba0002544

                              But i said to ritu rana pls mam give my money return back but she said your money will be refund on 18/oct/2017.

                              She is fraud because after paid money i will confirm from yamaha customer care and they said, our company recruiters are not take any money for job and also said you take legally action on her.

                              And her mobile no. Is - [protected] ritu rana assistant manager of yamaha motor india.

                              Her mobile no. Is active now pls take an action immediately.

                              Pls help me to caught this women immediately because she frauds with many people.
                              Thank you.
                              +1 photos
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Oct 31, 2017
                              Updated by chawrasia
                              What happening with my complaint
                              Pls informed me
                              Oct 31, 2017
                              Updated by chawrasia
                              Pls help me to return my money
                              Oct 31, 2017
                              Updated by chawrasia
                              My contact no. - [protected]
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                                A
                                Arun valsalamohan
                                from Basavana Bagevadi, Karnataka
                                Oct 4, 2017
                                Resolved
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                                Resolved

                                Address: 695501
                                Website: www.roshansmotors.com

                                I had booked yamaha fascino (White colour) through executive name arun (Mobile number-[protected]) from roshan motors. He promise that when payment made by full, the next day he will delivered the vehicle and ask to give registration fee extra and will registered the vehicle also. As per his word i made the said full amount by cash rs 68, 700/- and rs 555/- for extended warrantee on 09/09/2017 (Receipt number – 3128, 3129) to roshan motors, udiyankulangara showroom. Due to onam holiday the executive said will delivered on 12/09/2017. But he failed to delivered on said and one of his staff call me from this mobile number [protected] said that the vehicle is not available to delivery. She said will delivered when the new load comes, after 4 -5 days she again call and said vehicle will ready for delivery and ask to come roshan motors, udiyankulangara on 19/09/2017 after 4 pm, when i went to the said showroom, one of the showroom staff named aswathy said the vehicle is met with an accident on the way to registration. I request to refund the amount and i don’t want the vehicle from your showroom, at that time they given mobile number of mr roshan the owner of roshan motors, call on his number he promise to deliver the vehicle to my residence on 25/09/2017, he made his word with in 2 days vehicle is deliver by roshan itself to my residence and saying its not taken temp. Registration and it will clear with in 2 days, the very next day call from roshan mobile ([protected]) saying that today he cannot taken temp. Registration because my id proof address is not clear in photostat, ask to send through what apps. The next day he call and said temp. Registration is ok, with 2 days will do the permanent registration. Roshan promise that on 29/09/2017 registration will clear without fail. This is also a wrong commitement, due to heavy rain he cannot go for registration, and will clear it on 03/10/2017. Today morning roshan came to my resident and take my vehicle along with id proof for permanent registration, after that he is not picking the call and there is not idea about the vehicle and also roshan. Till the vehicle is not registred.
                                +2 photos
                                Nov 5, 2017
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 05, 2017
                                Yamaha Motor India Customer Care's response
                                HI,
                                Greetings from Yamaha,
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                Regards
                                Team Yamaha
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                                  A
                                  Aniket Goel
                                  from Mumbai, Maharashtra
                                  Oct 3, 2017
                                  Resolved
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                                  Resolved

                                  Address: 560037
                                  Website: yamaha fz not received my documents

                                  Attaching the conversation :

                                  Can i please get an update on this?

                                  From: aniket goel
                                  Sent: tuesday, september 26, 2017 4:51 pm
                                  To: [protected]@yamaha-motor-india.com
                                  Subject: re: [important] not received my documents

                                  Is there any update form my complaint id : ic-32681-s2j3?

                                  From: aniket goel
                                  Sent: friday, september 22, 2017 1:45 pm
                                  To: [protected]@yamaha-motor-india.com
                                  Subject: re: [important] not received my documents

                                  Minor correction : extended warranty card - extended free service booklet for 3 years (As informed by the dealer the alternate service would be free for 3 years)

                                  Kindly look into this and provide an update for the same.

                                  From: aniket goel
                                  Sent: thursday, september 21, 2017 8:51 pm
                                  To: [protected]@yamaha-motor-india.com
                                  Subject: [important] not received my documents

                                  Hi team,

                                  I have taken my bike from sprint yamaha which was located in whitefield main road, mahadevpura, bengaluru and it seems that the showroom has been closed.

                                  The dealer has not yet provided me the bill, extended warranty card and refund of the teflon coating which was not done from them.
                                  I am unable to contact the person as well who provided me the bike and taken the money.

                                  Can you please look into this and provide me the all my documents?

                                  Thanks,
                                  Aniket goel
                                  Ph no : [protected]
                                  Nov 5, 2017
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 04, 2017
                                  Yamaha Motor India Customer Care's response
                                  Hi, We regret for the inconvenience caused. We have shared your concern with Customer Care Team.
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                                    M
                                    Mohammed Jamshed
                                    from Raha, Assam
                                    Oct 3, 2017
                                    Resolved
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                                    Resolved

                                    Address: 843104

                                    Sir this is jamshed from vaishali bihar. I bought the fzs fi in september1 and ride 1200 km bike is good but the problem is fuel meter this is very bad i speak the mechanics he told me this problem is nothing to solve. The engineer of yamaha already checked this he also failed so what can i do this is company manufacturing problems. So pls sir tell me what can i do.
                                    Nov 5, 2017
                                    Complaint marked as Resolved 
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Oct 03, 2017
                                    Updated by Mohammed Jamshed
                                    Fuel meter
                                    Verified Support
                                    Oct 04, 2017
                                    Yamaha Motor India Customer Care's response
                                    HI,
                                    Greetings from Yamaha,
                                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                    Regards
                                    Team Yamaha
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                                      S
                                      shriram laddha
                                      from Puducherry, Puducherry
                                      Oct 3, 2017
                                      Resolved
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                                      Resolved

                                      Address: Nashik, Maharashtra, 422013

                                      I shriram laddha, own a yamaha r15 v2 (2014). My bike is not working for the last 3 months and i took the bike to yamaha moharir for repairs. Before yamaha moharir (Nashik, maharashtra) my bike was at nilesh autoriders for about 1.5 months but due to unavailability of rr unit (Part no. 2s5h196000) it is still not working. 3 months have passed but i have still not got the part. I tried to call the yamaha customer care many times also registered a complaint (Complaint no ic-32504-w6j8), emailed them 2-3 time but they fail to solve the problem actually they didn't respond the way i was expecting. I still don't know when is my problem going to be solved.
                                      Nov 5, 2017
                                      Complaint marked as Resolved 
                                      Yamaha Motor India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 04, 2017
                                      Yamaha Motor India Customer Care's response
                                      Hi,
                                      We regret for the inconvenience caused. We have shared your concern with Customer Care Team.
                                      Regards
                                      Team Yamaha
                                      I am sitting in a fastrack yamaha sitapur road lucknow for servising my scooter
                                      But no is intersted to respond me . The service centre is on fourth floor but no one attending at ground floor . I am felling helpless and i can't understand what should i do
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                                        A
                                        Ajinkya_11
                                        from Bengaluru, Karnataka
                                        Oct 2, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560008

                                        Gave bike for servicing on saturday. Got it on thursday of next week. Bike wasn't starting as there was some water in full tank due to rain. Service centre guy told fuel pump needs to be changed along with a few other parts. The entire cost was 20119 rupees. After getting there bike, within a week the same problem persisted. Earlier my bike it's to give milage of 40-45 kmpl. Not after servicing it's dropped to 35. There is also vibration and tappet sound which want there earlier.
                                        Nov 5, 2017
                                        Complaint marked as Resolved 
                                        Yamaha Motor India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 04, 2017
                                        Yamaha Motor India Customer Care's response
                                        Hi,
                                        Greetings from Yamaha,
                                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                        User name
                                        Mobile number
                                        Email id
                                        Chassis number
                                        Nature of Complaint
                                        Concerned dealership
                                        Retail date
                                        Address (if possible)
                                        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                        Regards
                                        Team Yamaha
                                        Helpful
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