Yamaha Motor India Complaints & Reviews

Hi, my name is jasmeet singh farwaha,
I live in jabalpur, madhya pradesh,

I had purchased fz fi last year in the month of nov 2016 and since then i have really loved to have this bike but i have constantly been facing a few comfort issues..
First is that the seats are not at all comfortable, my butt starts to have a pain very early into the ride and the second issue is that my left hand starts to get a lot of strain while holding the handle while riding... Its very frustrating coz i love my bike and i want it to be comfortable so that i could go for a long drive anytime but nowadays these issues have come up and i am unable to drive for long periods...
Please assist me
My contact no. Is [protected], [protected].
Thank you

I bought a vehicle yamaha fzs in september 2014. Both tyres were tubeless. Yesterday i found that tyres were damaged they look like air bubbles are comming around the surface of back tyre of my vehicle, i only travelled 22000km in 3yrs. I trusted yamaha with respect instead of duke, but i and my trust both are deceived at the end. Kindly solve my issue as soon as possible

Hi sir/mam,
We purchased yamaha ray-zr 113 cc scooter on 28/03/11 from om ganesh motors, shankar mat road, shimoga-577201, karnataka, india (Img1). We purchased with steel front guard. We used bike upto 1nd service without any problem and that time only problem was bit broken in front near skrew portion where the steel guard attached to that portion, actually we don’t know might we deliverd defect pice, in the front portion of fixed steel guard that attached side panel was broken, bez of the steel weight, panel is broken before 1st service after that service guys weld it 2 to 3 times change the guard, after that they changed it to normal plain front panel one the problem starts, after the new attached front mask giving problem like sound coming while riding, the whole front portion of bike is shaking, gaps in between parts and misplace of front and back portion of mask (Img2). We told so many times in 3rd and 4th service, that time, their answer like it will not giving any problem don’t worry, it happens to all, after the 4th service its became big problem, they tried to fix it, but its not make any sense. On 5th service (Img3) they try to solve it with 2 way plastering and service stations answer is too rude and irrelevant and with lie,. Actually my question was what is the necessary is to attach 2way plaster, is it like ur company parts is not fixing for ur company bikes or yamaha is a totally manufacturing defectd piece even its not fix it to their own product, fixing with 2 way plaster means what?, can i admit my self that this problem is not going to solve (Img456), actually we are unhappy with your service and actually the kind of behaving with the customer with lie and false committments. We are so much tried we are actually hesitate to ride the bike, we are not using now, compare to before.in future we are ever never became a customer with yamaha india, give us answer why should we buy yamaha in future, if you give us exact or satisifactory answer we are became permanent customer.in future do yamaha india have a morality to to ask or tell that how is our product and customer satisifaction or we are good customer friendly company bye.

Hi,
I given my fzs bike for repair on 29/09/2017 in yamaha service center panjim goa (Parker auto link) h. No.561 taleigao borbhat (Cont.[protected] before giving for repair they already confirmed me that all spare of my bike is available n i will get bike shortly they commited me this before taking my bike for repair. Today is 8th oct 2017 n they says now that some spares are not available.
This really harresment for customer. I dont have other bike to travel please help.

Thank you.
Nakul gaonkar (Panjim goa)
[protected]

Meine kal apni complaint is site pr dale thi. Mujhe subha ek call aya jisne mujhe bola m yamaha motors s bat kr rha hu. Apne ek complaint ki h yamaha motors k liye. Unhone bola k apko 20rs charge dena hoga. Apn adebit card no bataye meine batane s mana kiya to phn cut kr diya bola hum apki koi help mhi kr payenge fake number ([protected])
Sushant bhardwaj
[protected]
Dl 6s bj 8000

I have serviced in shiva motors durga puri. My bike have a problem of engine smoke.in last 3 services. But no one can hear my problem. Mr divyanshu. Miss bheave with me. I have a call recording. Mr divyanshu closed my complaint to fake signature of my jobcard. My bike alloy wheel colour is faid. My bike carrier colour is faid. Mr gaurav also see my bike. 2 days stand on bike at our workshop. But no result.
Thnku. Sushant bhardwaj
Dl 6s bj 8000
[protected]

I'm totally annoyed by the service provided by yamaha service centre at hubli. First i had heat problem with my engine and they advised to change the chain which actually was not loose but they changed and said engine will not heat up now. And changed certain parts which i find were not necessary to change. Even after all this methe engine heat did not vanish. Soon after that my bike got problem as it was not accelerating. They could not fix it when a technician came to fix it. But finally they did it and it could not even run for 10 days. My bike broke down after getting it fixed it could not run for 10 days and i faced the same problem. And then they refused to attend the bike when it broke in the middle of my way. It is better to to give bike outside than giving it there in the service centre.

On 26/sep/2017 call came on my mobile from yamaha motor india pvt ltd. Assistant manger ritu rana and she says i found your resume on shine.com. She says our company give you opportunity to grow so our company pay 30, 000 salary per month in hand and she said to me pls give rs6000 for offer letter,. Rs20, 000 for training charges and rs25, 000 for bond singing but i pay rs36000 on her account.
Account information
Uco bank
A/c holder:-sumitkumar.
A/c no:- [protected]
Ifsc code:- ucba0002544

But i said to ritu rana pls mam give my money return back but she said your money will be refund on 18/oct/2017.

She is fraud because after paid money i will confirm from yamaha customer care and they said, our company recruiters are not take any money for job and also said you take legally action on her.

And her mobile no. Is - [protected] ritu rana assistant manager of yamaha motor india.

Her mobile no. Is active now pls take an action immediately.

Pls help me to caught this women immediately because she frauds with many people.
Thank you.

I had booked yamaha fascino (White colour) through executive name arun (Mobile number-[protected]) from roshan motors. He promise that when payment made by full, the next day he will delivered the vehicle and ask to give registration fee extra and will registered the vehicle also. As per his word i made the said full amount by cash rs 68, 700/- and rs 555/- for extended warrantee on 09/09/2017 (Receipt number – 3128, 3129) to roshan motors, udiyankulangara showroom. Due to onam holiday the executive said will delivered on 12/09/2017. But he failed to delivered on said and one of his staff call me from this mobile number [protected] said that the vehicle is not available to delivery. She said will delivered when the new load comes, after 4 -5 days she again call and said vehicle will ready for delivery and ask to come roshan motors, udiyankulangara on 19/09/2017 after 4 pm, when i went to the said showroom, one of the showroom staff named aswathy said the vehicle is met with an accident on the way to registration. I request to refund the amount and i don’t want the vehicle from your showroom, at that time they given mobile number of mr roshan the owner of roshan motors, call on his number he promise to deliver the vehicle to my residence on 25/09/2017, he made his word with in 2 days vehicle is deliver by roshan itself to my residence and saying its not taken temp. Registration and it will clear with in 2 days, the very next day call from roshan mobile ([protected]) saying that today he cannot taken temp. Registration because my id proof address is not clear in photostat, ask to send through what apps. The next day he call and said temp. Registration is ok, with 2 days will do the permanent registration. Roshan promise that on 29/09/2017 registration will clear without fail. This is also a wrong commitement, due to heavy rain he cannot go for registration, and will clear it on 03/10/2017. Today morning roshan came to my resident and take my vehicle along with id proof for permanent registration, after that he is not picking the call and there is not idea about the vehicle and also roshan. Till the vehicle is not registred.

Attaching the conversation :

Can i please get an update on this?

From: aniket goel
Sent: tuesday, september 26, 2017 4:51 pm
To: [protected]@yamaha-motor-india.com
Subject: re: [important] not received my documents

Is there any update form my complaint id : ic-32681-s2j3?

From: aniket goel
Sent: friday, september 22, 2017 1:45 pm
To: [protected]@yamaha-motor-india.com
Subject: re: [important] not received my documents

Minor correction : extended warranty card - extended free service booklet for 3 years (As informed by the dealer the alternate service would be free for 3 years)

Kindly look into this and provide an update for the same.

From: aniket goel
Sent: thursday, september 21, 2017 8:51 pm
To: [protected]@yamaha-motor-india.com
Subject: [important] not received my documents

Hi team,

I have taken my bike from sprint yamaha which was located in whitefield main road, mahadevpura, bengaluru and it seems that the showroom has been closed.

The dealer has not yet provided me the bill, extended warranty card and refund of the teflon coating which was not done from them.
I am unable to contact the person as well who provided me the bike and taken the money.

Can you please look into this and provide me the all my documents?

Thanks,
Aniket goel
Ph no : [protected]

Sir this is jamshed from vaishali bihar. I bought the fzs fi in september1 and ride 1200 km bike is good but the problem is fuel meter this is very bad i speak the mechanics he told me this problem is nothing to solve. The engineer of yamaha already checked this he also failed so what can i do this is company manufacturing problems. So pls sir tell me what can i do.

I shriram laddha, own a yamaha r15 v2 (2014). My bike is not working for the last 3 months and i took the bike to yamaha moharir for repairs. Before yamaha moharir (Nashik, maharashtra) my bike was at nilesh autoriders for about 1.5 months but due to unavailability of rr unit (Part no. 2s5h196000) it is still not working. 3 months have passed but i have still not got the part. I tried to call the yamaha customer care many times also registered a complaint (Complaint no ic-32504-w6j8), emailed them 2-3 time but they fail to solve the problem actually they didn't respond the way i was expecting. I still don't know when is my problem going to be solved.

Gave bike for servicing on saturday. Got it on thursday of next week. Bike wasn't starting as there was some water in full tank due to rain. Service centre guy told fuel pump needs to be changed along with a few other parts. The entire cost was 20119 rupees. After getting there bike, within a week the same problem persisted. Earlier my bike it's to give milage of 40-45 kmpl. Not after servicing it's dropped to 35. There is also vibration and tappet sound which want there earlier.

I had given my r3 in the apex service centre in mira road thane for servicing.
However there were multiple things which were not done. Like the logo of the bike/ fairing setting was done when i came for the delivery, after sitting for an hour. Post servicing i also found out that even basic thing like chain was also not tightened.
However had kept the bike for 2 days as a part of right fairing was not set properly, still after 2 day delivery i was told that they had tried their best but nothing can done for the gap in fairings and the fuel tank, instead of a solution

We have purchase facino from gc yamah vadodara on 05/08/2016 and just now completed 01 year but front jumper is not working and cover of front light is voicing and loose and when we go service center for service and repaire they only made service and replied that front light cover fitting is not possible.

So, i think it is not good service or model is failed? When we are using this vehicle it run like 10 year old vehicle.

So, kindly reply that it is not possible to repaire jumper and front light cover fittings or what?

Also confirm that we can service our vehical to another service center?

I have purchased bike on 31/5/2017 and from day one gears are shifting very hard. Initially i thought it might be due to new bike after a run problem will be solved but it increased more so i complained about it many times even on very first service i told to do so but still noise was there and after 15 days it was again so became hard and then on second service i again told to fix, that is today but no one entertained it properly and problem after service has increased far more. I had a good feedback of yamaha bikes but it has brought me shere bad experience and i want this to be fixed on immediate basis.

I have yamaha fz. S i. Was using the from last three years and from last 8 months i was facing a pick up problem in my bike first was went to bahadurpura service centre they ask 4000 i paid but my issue was not resolved then they refer to attapur branch there also they asked money again i paid amount they said problem was rectify and they say to change clutch plate clutch belt then they asked for 8000 again i paid again after few days i got same problem in my bike. Then attapur incharge refer to balapur in hyderabad i went there he said that change the bore and piston i did that now he said run for a week i used for a week now im facing the same problem i have paid what they said i did now im going to media and consumer court if any body is good in yamaha company please contact me tommorow or else i will do a big mess
Mohammed mujahed ali ([protected])
Thanks & regards
Mm ali

From: "saravanan mohan" [protected]@gmail.com

I have purchased yamaha alpha disc from samukh motors, selaiyur on 26/09/2017 and my vehicle no is
My vehicle no - tn 11 ac 0346 but sir most of the spare parts has been changed from old one, especialy disc, disc brake, bumper, back side handle. I suspect parts inside the vehicle might have been changed. At running 40 km p. H
More vibration and noise were found
I preferred black colour, but spare parts
On back side is found cyan metallic sticker. L have attached a photo proof of disc, pumper, back handle. I am mentally tortured with this activity. Manager on that branch is very rude and irresponsible. At branch they did something with your suggestion. But i am not fully satisfied. Please replace my vehicle with new one. I hope you will do the
Needful or else i will go to the consumer court.
Yours
M. Saravanan
Plot no-44, door no-03
Saravana nagar
5th street,
Rajakillpakkam
Chennai
600073
Mobile no-[protected]

Hello team, the complaint is regarding fz 250 head light vibration which is creating blurr focus while driving.

I gave 2nd free service in msp moto world, banashankri, bangalore and asked them to rectify as the domb, rear mirror and head light were vibrating and most importantly head light which is creating blurr focus as always i drive midnight while coming from office.

Result was for some extent they fixed domb and rear mirror vibration, but the head light was not fixed not even 1%. While asking they said it cannot be fixed as this is built this way and nothing can be done to fix this.

Bike being 250cc how you people cannot fix one simple head light and its manufacturing defect which service people cannot rectify.

I want this to be fixed as i drive in midnight and can't take toss on this. Always i need to reduce my speed thought being 250cc because of blurr focus through which i cannot see road clearly and potholes.

Request you to respond asap and rectify the issue.

Customer name : prathamesh ambre, sir today i hv been to - (Vaibhav yamaha ride zone) virar - west, which is authorized service center for yamaha motor india for issue of mileage there i hv been faced unethical behavior and very bad answer of my question. I asked receipt for in return but they denied about paid amount of rs 450. Why??? I need answer