Yamaha Motor India Complaints & Reviews

I gave my fzs for servicing. They have replaced the parts which are good. I told them to replace the one 'oil seal' but they are done for both (I did not feel they have replaced the second one. Which is good). Another one 'chock cable', few days (Less than 10 days) back i used this, it's working fine (They have replaced this as well). The bill only they can understand.
No proper info for replacing the parts.

For paid service they charged some money, along with this they are charged for others as well.
1. Chain cleaning (They said it should be different from service)
2. Consumable, i don't know what is this. No answer from service station
3. Oil seal reaplesment, not sure about this
4. Brake fluid c/p, (As of i know this will be under service price)

They are not clean properly, after reaching the home my hands become completely oil and my point back side as well (My seating place on bike), after the service still, i can see some mud on the engine and back side numbeer plate down.

Hi,
This is prashant from bangalore,
I had given my bike "fz" no "ka 04 hz5493" service to samruddhi wheels nelamangala, bangalore. With below points
- fork disc seal leakage
- battery issue
Once service completed went to receive bike showroom incharge and technician told fork seal change and battery changed like that got feed back nd handed over bike to me.

Next day found oil leakage in disk and huge abnormal sound from bike,
Again went to show room to check the same thy told seal not change we need to change and supervisor telling chain was loose due to same sound is coming and technician is telling due to wheel bearing issue it's coming, now we don't have spare come tomorrow like that they said and sent back.

Questions is-

1) how to believe the showroom people?

2) whether thy how done service or not?

3) why wheel sound is coming after service?

4) why they lied like seal changed?

5) why they are not responding properly for there mistake?

Kindly take necessary action or else i'll go to consumer court

Thanks
Prashant
[protected]

Dear sir/ madam,

I am customer since 1 years i went for services to change my right signal light from back side servicing centre shillong meghalaya. But there is stock said by service employee. But other service employee told me that there is no stock. He told me that come after 1 week. I went there but he again told me that no product available. Again told come after one week. Now i fad up so now what i do. Service employee not cooperate today i went there to change signal light same problem. Now look in this matter to serve you service better. My vehical no: ml05p2341

I gave my bike for 5 bike service and already i have intimated a compalint that i am having a trouble in engine noise but they didnt notice it and chain already got spoiled but they have adjusted it and didnt mention it to me while returning frm service. On the next day when i drive my bike got lot of noise from my chain and again took my bike to dealer, they told me chain spracket has went of and need to be replaced . I put leave 3 half days leave for this and they totaly charge me 3800 totaly including service am totaly disappiunted with this. Yamaha is a branded one but pls provide your dealer service with good one or take necesary action against your dealers. And one more thing we give to service to identify the problems by techinicians but here after taking from service the next day i told the faults to the technicians which are identified by me. This states whats the level of yamaha service technicians.

The office is not professional at all. Vehicles coming after me were serviced before me. When i went to billing section, they said they will charge 1.85% extra and forced me to pay in cash instead. Can you tell me why would someone be charged to pay cashless? I am going to complaint against it with government too. How can you defeat the purpose of pm of india to go cashless. I have made the payment in cash, when i told them that i am going to complaint they delayed delivery of my vehicle even further. My motorcycle's registration number is up14cr4572. My contact number is [protected], email id is [protected]@rediffmail.com.
The service centre it is about is samrat motors, a69, harbans nagar, meerut road, ghaziabad.

Sir,
I purchased one yamha salute 125cc from utkal auto mobile, kharbel nagar bhubaneswar, disha on 29/05/2017. I paid the full money & got the delivery of salute. After 1st servicing, fule meter was not working & defective. At the 2nd servicing time the birendra motors, jajpur road, japur, odisha was rectified the problem. After 2 days the same problem has been occures.
I am facing difficulty.
Kindly direct your dealer to immediately change the damaged meter soon

Yours faithfully,
Sudhanshu skhar pradhan
At/po - kankadapal
Ps - kaliapani
Dist - jajpur
Odisha
Mob - [protected]

Ritu asked me for ₹8000/- for registration.
In a mail from email-id.. [protected]@gmail.com & [protected]@gmail.com... Is it fake?
Mail content is given below in short.
Yamaha motors pvt limited

Location-a-3 industrial area dadri road surajpur greater noida

Dear candidate,
Ref: selection and initial response of your resume online. Information for
Selection of final stage in plant of “yamaha motors"pvt ltd.

Recruitment offer. –the company deals in mechanical, electronics,
Manufacturing & business. The company offered to the candidates to
Join asan: - plant head,
Yamaha motors pvt limited
Service engineer, junior engineer, executives, assistant managers,
Accountant and other executives post for plants in greater noida,
Delhi and jaipur. The company short-listed candidates for the
Requirements in production, electronics, quality, maintenance, it and
Administration department.

Job description
Business:
Sales division, logistics, public relations, financial and accounting, hr
And general affairs, product planning, procurement, etc.
Engineer:
Research, product development (Design, experiment), production
Technology, quality control, service (Technical sales), product
Planning, procurement, information technology, production control, etc.

Job category business, engineer benefits

Benefit programs:

Welfare facilities:

Selection process
Final interview with dgm

Education/experience:-

All minors’ & majors welcome
Those who graduated or will graduate from university or graduate school
Between june 2011 and june 2017, and do not have work experience
Experienced & fresher’ s are also applicable for this post.

Applied for the post

Required documents by the company hr department.
Photo-copies of qualification documents
Photo-copies of experience certificates & salary proof
Photo-copies of address & id proof
Fourteen passport size photograph

Regards - ritu rana
Mobile no -[protected]

(Hr. Manager)

Sir iam a yamaha customer in 3 years for ss 125
Iam only service in yamaha service center
Not service outdoor...
My vehicle handlebar is bend in 3 month back some accident
And going to yamaha service center vedha motor at vellore
But not responced and hadlebar not stock
Iam waiting for 3 months
I call yamaha service center he has not responce and told no stock no stock

And last 3 weeks their service center phone not working
Some person speaking but not very very worst speaking

I was told that chain has to be replaced. After service completion, service center has not given original invoice of the product (Chain kit) installed. They said they dont give invoice of the original invoice of the new spare parts installed and just gave me service charge breakdown invoice including all the costs.
How can a customer be assured of the original or new parts being installed on the bike?
They also said there is no guarantee.

What kind of world are we in when customers pay the amount blindly!!!

I have purchased a ray from cheerans thrissur kerala india they cheated me that was a price vehicle i had paid the amount to the concerned person they told me that i can availloan for the same and i gave my papers to hdfc bank k it was for 30000 rs
The bank has disbursed the amounamount but cheerans only paid me 25007 can some body call me from yamaha

Hello sir/madam!

Sub: complaint on vehicle

This is to inform you that i bought "yamaha ray z" on 8th jun'17 newly for the amount of rs.67, 035.00/- in "vardhaman motors at guduvanchery, chennai, tamil nadu. Since i purchased, i have been facing multiple problems like self start was not working properly, gets starting after multiple kicks, corroded foot rest within a month time and the average mileage is 15 to 17 kilometer per litre only. I kept the vehicle for 1st service on 16th aug'17 after the call where i orally informed all the aforesaid complaints to them and they have also noted down the same. After the service, they said it will take at least 3 services to set the mileage which was not convincing for me as they initially told me that it will give 45 kilometers per litre. It was apparant that, they just did water wash and did not attend any of my complaints mentioned. I got shocked when i saw the corroded foot rest again after the service. Hence i did mention in the feedback that 100% not satisfied and came back to home.

Service amount was rs.410/- but they charged rs.428/- and didn't even gave me the change of rs.2.

Cheque payment detail:
S no. Value date transaction date cheque number transaction remarks withdrawal amount (Inr) deposit amount (Inr) balance (Inr)
1 05/06/2017 05/06/2017 24577 vardhamanmotors 67, 035.00 63, 055.77

Vehicle detail:
Model:"yamaha ray z"
Registration #: tn 19 ad - 6626
Engine #: e3y4e0001284
Chasis #: me1sed172h0001282

To concisely, i kindly requesting you to change the vehicle immediately and help me out. Else i may go to legal steps further for this case. This is my first experience with yamaha which is very bad to me and i will never go for it again in my life time.

Hope this issue will be taken care in a day time. Thanks in advance.

I doubt whether is it a new vehicle or not.

Regards
Shenbagam. P

We had given for second service in hubli branch but they stated battery was not put up properly and also the bolt were placed reverse which cause harm to baterry and it's under warranty. I had taken bike from bangalore near domlur showroom and sent to dharwad. As per them it's fixing defect from bangalore branch. I have warranty and still no one is ready to replace even though it's some manual mistake not mine. I want batery replacement my bike is with service centre from one month.
Contact hubli branch[protected]
Bangalore branch manager[protected]

I want to complain against autostart yamaha service centre, baruipur station road, subuddhipur, kolkata-700144.
My scooty ray zr has been serviced several time. But i am not satisfied by their service. The self start of my vehicle have been disturbing from 2 months. I told them in last servicing but they did not care about that. Last friday i went there again with the same problem. They told me that motor is not available. It has to be bring up. They couldn't say the right time.

Dear sir
I purchased yamaha alpha 110cc from your authorised dealer vinod automobile sahapur dist. Betul m. P, since 2016 registration no. Mp-48 mq-2191, & i am already paid all amount by cash & cheque. But till date i don't received my rc book, i am continuing follow to your authorised dealer but he is misguide to me. Please do the needful...

Thanks & regards
Ravi yadav
[protected]

I have purchased fz s v2.0 2017 edition on 23 may 2017. First servicing was done at 881km and now it was running 15k+ and engine start vibrating when speedometer shows reading 60 km/hr reading. It start at exact at 60km/hr when speed is 59km/hr it stops and some time it start vibrating when tachometer shows reading 3000rpm and some time engine runs very shouth hardly sound of engine can be heard.

I consulted the service center with a missing problem (Loss of power) which is more evident in ascents. They told me that i have to replace the cylinder and piston. They also recommended to replace timing chain, padding, tensioner and i agreed. I lost my 6300 rupees. The problem is not solved. The bike is behaving like lack of petrol in ascents. Even on straight roads slight missing is there. During descents, there is some strange intermittent but not so loud sound from silencer. I would never consult yamaha service center. Local mechanics won't loot the customers. They will always first try to repair, not to replace everything as yamaha service center people do. I have kept the bike in service center for more than 15 days. Still no use.

Hollo,

Two months ago I purchased new Scooter on 25th June 2017 but till date i haven't receive neither permannet number nor temp/Permanent RC for my Vehicle.

Details are:

Customer Id2022000H4417G30
Invoice No478
Invoice Date[protected]
Model NameYAMAHA CYGNUS ALPHA
Model CodeBP1200
Dealer NameJ.M.MOTORS PVT. LTD.
Dealer StateUttar Pradesh
Dealer CityNOIDA

[protected][protected][protected][protected][protected][protected]---
Below are my Emails which i have sent to Yamaha people and their replies.

IYM_YES_YAMAHA via globalymc.onmicrosoft.com
Aug 16 (8 days ago)

to me
Dear Sir,

Greetings for the day.

We apologies for the inconvenience caused to you.

This is to inform you that your concern under Complaint No. IC-31990-Q7S6 has been forwarded to concern department for priority resolution.

If you have any further queries, please feel free to contact us.

Best Regards,
Customer Care
India Yamaha Motor
Toll Free:[protected]
www.yamaha-motor-india.com

From: Sohan Sarkar [mailto:[protected]@gmail.com]
Sent: Saturday, August 12, 2017 12:18 PM
To: IYM_YES_YAMAHA
Cc: Sohan Sarkar
Subject: Re: Require Permanent Number

Hello Team,

Any update on my query??

My complaint ID is : IC-31990-Q7S6.


Regards,
Sohan Sarkar

On 05-Aug-2017 12:18 PM, "Sohan Sarkar" wrote:
Dear Concern,

Spoke to one of your executive as per the conversation here by the attached invoice of my purchasing Scooter (Alpha)

Please proceed your further process
Thanks

Regards,
Sohan

On 03-Aug-2017 8:58 PM, "Sohan Sarkar" wrote:
Dear Concenr,

I would like to let you know that I have purchased new Yamaha Scooter (CYGNUS Alpha) on 25th of June 2017 and still I have not got permanent number for my scooter.

Kindly look into the matter and do the needful at earliest as its been more than 35 days and I have been told to Yamaha people that I am gonna receive it within 20 days.


Details are as follows:


Customer Id2022000H4417G30
Invoice No478
Invoice Date[protected]
Model NameYAMAHA CYGNUS ALPHA
Model CodeBP1200
Dealer NameJ.M.MOTORS PVT. LTD.
Dealer StateUttar Pradesh
Dealer CityNOIDA

Name: : Sohan Sarkar
Registered Email ID : [protected]@gmail.com
Registered Phone# : [protected]
Permanent address : G-184 Sector 56 Noida (U.P)

let me know incase any detail is required.

Need your prompt response ASAP.

Regards,
Sohan


Sohan Sarkar
Aug 21 (3 days ago)

to sohans, Yes
Hi,

Any update??

5 days ago i recieved a call from you and i have been told that i will be get resolution within 48 working hours.

No alarm since then.

Kindly look into the matter as priority.

Regards,
Sohan

On 16-Aug-2017 8:01 PM, "IYM_YES_YAMAHA" wrote:
Dear Sir,

Greetings for the day.

We apologies for the inconvenience caused to you.

This is to inform you that your concern under Complaint No. IC-31990-Q7S6 has been forwarded to concern department for priority resolution.

If you have any further queries, please feel free to contact us.

Best Regards,

Customer Care

India Yamaha Motor

Toll Free:[protected]

www.yamaha-motor-india.com

From: Sohan Sarkar [mailto:[protected]@gmail.com]
Sent: Saturday, August 12, 2017 12:18 PM
To: IYM_YES_YAMAHA
Cc: Sohan Sarkar
Subject: Re: Require Permanent Number

Hello Team,

Any update on my query??

My complaint ID is : IC-31990-Q7S6.


Regards,
Sohan Sarkar

On 05-Aug-2017 12:18 PM, "Sohan Sarkar" wrote:
Dear Concern,

Spoke to one of your executive as per the conversation here by the attached invoice of my purchasing Scooter (Alpha)

Please proceed your further process
Thanks

Regards,
Sohan

On 03-Aug-2017 8:58 PM, "Sohan Sarkar" wrote:
Dear Concenr,

I would like to let you know that I have purchased new Yamaha Scooter (CYGNUS Alpha) on 25th of June 2017 and still I have not got permanent number for my scooter.

Kindly look into the matter and do the needful at earliest as its been more than 35 days and I have been told to Yamaha people that I am gonna receive it within 20 days.


Details are as follows:


Customer Id2022000H4417G30
Invoice No478
Invoice Date[protected]
Model NameYAMAHA CYGNUS ALPHA
Model CodeBP1200
Dealer NameJ.M.MOTORS PVT. LTD.
Dealer StateUttar Pradesh
Dealer CityNOIDA

Name: : Sohan Sarkar
Registered Email ID : [protected]@gmail.com
Registered Phone# : [protected]
Permanent address : G-184 Sector 56 Noida (U.P)

let me know incase any detail is required.

Need your prompt response ASAP.

Regards,
Sohan

I have purchased yamaha fzs in 2014 military green color and at that time i also purchased protection plus.
My guarentee is upto 5 years and 70000 kms.. Neither the time has expired nor the kilometers. My bike is not working properly and there is some fault in the engine.
The repairman is saying that problem is with carbeurator assembly. I told them about protection plus and hey are not listenening to me. Time and again i visit there but in vain.
Every service is done at yamaha showroom and before time.
Carbeurator is of 5000 rupees and is under warranty.

Kindly help me out or else i will visit the consumer court.


Engine no:-21cj040215
Chassis no:- me121coj5e2040516.

Mobie no:-[protected]

This complaint is about registration of yamaha ray which is being delayed by 7 months. Is the dealer in middle playing or i don't know what's the issue. His phone is either switched off or he doesn't pick. He is been postponing the registration unnecessarily. What should we do now? Please take the necessary action on that dealer and make the registration as early as possible either do the registration by this friday or return our amount. We have lost our patience. Kindly do the needful.

Sir, i wanted if fz v2 fi, front fork suspension comes under warranty, because my fz bike's front suspension having oil leakage problem, i bought the bike at 10/05/16, and also i wanted to know if we have to complete all paid services, because i have completed all 6th free services but had to pay for engine oil, and my next paid service is not yet time as it is said to be at 18000 km and currently my bike has completed 12000 km and if i complete all paid services then the last paid services would be at 30000 km, so do i have to claim all paid services to claim warranty, kindly help me sir.