Yamaha Motor India Complaints & Reviews

Fuel cap wrongly fit in tank then not open cap and key, i walked services center in warntee period, while charged your rs 35 and scratch in tank to, it is your manufacturers defect in cap and tank how to fit the wrong direction fuel cap in tank therefore request you kindly replace my fuel tank from new one.
My contract no r. Ram, jamshedpur, jharkhand mobile no [protected]

I purchased fz 25 in june, and i was facing a handling issue wrt. Handle, gear box and clutch.
Handle is getting pulled on one side and gear box and clutch is to stiff.
I serviced it on completion on 1000 km post that only 2 days it was running smoothly and again its back to the same problem.
I dont have issue with service guy as i am facing this problem aftr a week of my purchase date.

I have been using ray zr dss scooter of your company but for the last two weeks.
I have been searching for the disc pad and also the air filter in your service centre. But they are failed to provide it.
This is very pathetic experience i have got.
If this kind of service will i get from your end, i will never suggest anyone for purchasing a yamaha product.

I bought a yamaha r15 v2.0 from vestra automotive, near dange chowk, aditya birla hospital road, pune, on 22 nd june, 2017. Till today, i. E.
29th july, 2017, i haven't yet received my motorcycle registration number. It's been more than a month and i can't take my bike out on the road, not even for going to office. Please sort out the problem and help me in this regard.

Sir i am in possession of a fasino society purchased 18 months back. Yesterday on 28th july 2017 i went to the service center as the self was not working. Mr vickey in uttam nagar branch took my complaint & told me to come at 4.30pm. When i reached at the given time i was told that the motor of the self is not working so pls give me tmrw's time. On 29th july 2017 when i called up mr vickey he told me that pls come at 5pm. I reached at 5pm just to know that the work is still on & they r not changing the motor. One mr sachin who takes care of the spare parts was not issuing the new motor just because the scooty was under warranty period. I had to stand on their head to get the scooty repaired. This is really disgusting on their part. You are just harassing the customer & spoiling ur name. Request u to kindly take action.

Sir/mam i'm the owner of yamaha r15yzf and i ordered side panel and light cowling parts from mahavir motor gutkar mandi hp on 21 june 2017 but still i don't get call from agency.. And now i think yamaha is very poor in service... And also on the same date i used my 3rd service but still my bike gives sound and got heated after 3-4 km. Please fix my problem and concern with the dealer of mahavir motors gutkar.

I gave my RAY SCOOTER for service and change some parts to an authorized service center AMIGO MOBIKZ, civil line road, Vazhakkala, kakkanad, Cochin, Pin-682021, Ph: [protected] on June 16th 2017 . First they said after three days they will deliver the vehicle, then they said after 1 week, then said 10 days, 20 days etc .If I phone them their behavior is very rude and arrogant and also disconnet the phone. What can i do? Is it my fault that i brought your vehicle? You know I am among one of the first 50 customer in kerala. Is it the way to deal a customer?

Hi team,

I bought cyan blue fascino by first week of march in torcento motors, frazer town bangalore. Currently done with 2000 km only.

On jun 29 i had a narrow escape of a fatal accident as the rear wheel suddenly locked up while on the move with the speed of 60 to 70 kmph.
Took the scooter in a mini truck and handed over to service station (Torcento). They said the gear jammed due to leakage in gear oil drain valve. Without any slip / job order they kept the vehicle with them for 25 days. After several follow-ups they had given the vehicle yesterday with the following issues.
1. I am getting a wheening sound now with sudden heavy jerks when in slow speeds.
2. The ride seems to be rough at 40 kmph and above.
When contacted the service center guys, they said it will take time for the gears to set which is absolutely illogical..
This has given me no confidence on yamaha nor its service stations.
Please advise how this will be sorted out as am scared to drive with these issues and do not want to counter any fatalities in future.

My details below:

Email id: [protected]@gmail.com
Nature of complaint: product / service
Concerned dealership: torcento motors, bangalore
Retail date: 07-feb-2017

With regards
Syed

Hi,
I bought yamaha szr in january 2012, its performance wass good but after driving 10, 000 kms its mileage comes down to near about 35.
Now after driven about 20000 kms the mileage is horrible.
I filled the petrol to the rim (Full) and after driving 345 kms its tank is empty, had to turned the knob down to reserve.
Now as per calculation its mileage comes down to 26 kms per litre.

Bike is in excellent condition, had serviced time to time still this happened to the bike or engine, i don't know what to do.

I have a complaint on irresponsible behaviour by the service centre in hyderabad (Venkateshwara motors ameerpet). I have a problem with my bike that pickup has totally dropped and i cannot go above speed of 30 to 40 kmph first i have gone to pearl yamaha kukatpally but they are treating customers as as beggars

Then unfortunately with no option left i have gone to near by service centre venkateswara service center ameerpet where mr. Srinivas (Mechanic) took my bike for service he told me that i have to change clutch plates. I agreed with same as i want to get my bike in perfect condition. Same day at 7 pm by paying 4200rs. (Aroung) and i took my bike but found that clutch is harder, srinivas told me that it will get smoother after two days. After two days real problem started same problem started again in desperate position i was driving my bike daily like that below 30kmph as i cannot take leave on working days.

After two months i have gone to same service station on 17th july 2017. They told me that there is a problem with clutch plates which they have replaced in previous service, suggested me to give for service in which they will rectify the probelm.

On 19th july 2017 i took my bike and left the showroom. After two day on my way to home to office at 11pm bike stopped going forward after raising also. I left my bike near by footpath as i need to go another 4 km.

Next day i called to same venkateswara service center for towing my bike but they directly refused by saying that they cannot do the same as the day is saturday.

When i talk to the mechanic he in reply blaming me that i do not know how to ride bike which i am doing from last 15 years and the manager of the centre is also responding like that.

In desperate position i took my bike to near local mechanic and he found that chain was not fitted properly due to which one of the wheel of the chain dropped down and he clearly told that sir, to change clutch plates which i have done two months back.

Still the problem persists after spending nearly 6000 within span of two months.

Now i realize my big mistake of buying yamaha bike inspite of cautions from my well wishers.

I am a normal private employee and cannot spend 3000rs. Every month for my bike only on servicing.

I am expecting some solution from your end.

I have purchased fascino on 30th march 17from rajpal autolongue pune and was in follow up with them about 2months for rto registration they have not paid tax to rto now rajpal auto has closed and one new dealer shelar auto has taken over the dealership. And he is not ready to pay the tax as he is saying company is not supporting and i have paid the payment to rajpal autolongue it's now 4 months my vehicle is not registered and no one is taking the responsibility. Yamaha should take care of their customers. They should handle their dealers. Yamaha is the worst company in auto sector. I have suffered a lot for their internal problems.

I have purchased yamaha sz rr 2 months ago from zoom rodies mahavir enclave dwarka new delhi. The quality of battery is very low and due to its poor charging,. Bike is not getting start and stops in between the ride. Even i am not able to start by kick also becoz always showing low battery. I have already done my first servicing from mayapuri, but still mileage is very poor.
Please suggest me what to do and where to go?

Please refer to the discussion the undersigned had with your officials regarding poor service rendered by perfect riders # 127, lalbagh road, bangalore' 560 027. On march 16, 2017, i had given the vehicle for service at perfect riders wherein an amount of rs.1600/- (Rupees one thousand six hundred only) was charged for repairs and service. However, the following defects were noticed and informed to mr. Norbert, service manager immediately. But no action taken till date.
1. Rear brakes not working properly, inspite of changing new brakes.
2. Rear side indicator not working properly resulting in breakage.
3. Entire set of locks and keys were replaced. However while leaving for service ignition keys which was replaced newly was broken.
4. Oil leakage from the vehicle, which has been recurring for many months, inspite of repeated request no action has been taken.
5. Indicator switch broken
Please rectify the above issues of my yamaha rx-100 immediately within weeks time from today, since i have been suffering for past 4 months. Regards,
D. Basker, mob : [protected]

Dear sir
My father has owned a fascino before 3 months. He has changed the speedometer cable before one week. For 2nd time it has damagad. The horn is not blowing well your servicemen has repaired it 4 times but for fifth time it is out of order now. For horn and speedometer we are facing problem. It is very disgusting to run to your service station again and again.
Please sort out the problem and save us from further problem.
With regards
Alakananda dasmohaptra
D/o-banabihari dasmohaptra
At - darjipokhari
Dist - baleswar, 756001
Cell-[protected]/[protected]

I was using bajaj pulsar from 2006 to 2015 and very much happy about the service which was provided by the bajaj team. On 2015 october i thought of buying royal enfield motor cycle but they were asking for 6 months time so i tried other brands.

Lots of research i decided to buy yamaha fazer v 2.0 but that was my bad decision i have taken ever. I had visited “daiwik yamaha showroom, kadappakkada, kollam” around 8 to 10 times to resolve the particular issue (Not starting my bike).

The issue is happening since last 1.5 years and your service people are not able to resolve the issue. Yesterday night also i faced the same issue and now my vehicle is somewhere on the road.

I am really frustrating with your service. Requested you to advice what should i do next?

Regard,

Sreeraj g r

Mob: [protected]

I purchased a new vehicle from speed automobile by downpayment of rs.14500,
On 12/02/2016 and the dealer are not give me my registration no. And not give me my bill of down payment of rs.14500 and they say's give money for your rto number,
The sales manager of speed automobile mr. Vikas and the finance agent mr. Punkaj
Are not talking me professionally and abusing.
Please help me

I gave my bike to service... Bike had a mileage and chain noise... But they done water wash and gave it back... They only doing for money minded... After two days battery full dead... I think they theft or changed a battery... Before that my battery was nice... Now my bike can't start... Just jammed in my home... You must resolve this. Already i compliant about this issue last year. It service costs 2155 rupees... Not worth for that much. Local service centre is better than yamaha service centre...

Sairam motors padi is the worst sales and service center, i gave my bike for service the initial quote was 5000 rs but latter they charged me 19390 rs.
They did not intimate me for any change of quote. They dont have any technician to repair parts. Replace all parts is their policy.

- they are only "money" minded and not customer centric.

Yamaha should seriously throw all these fraud useless dealers. Its is going to impact yamaha.

Dear sir/mam,

From last few weeks i am facing a problem with my bike yamaha szr version 2 of dec 2016 model, that it got off and stuck so may time during rain and giving problem in self start.
When i have showed my bike in jm motors, sector-63, noida. Which is an authorized yamaha service centre, they told me that this problem is due to battery and for battery problem you have to concern with the dealer from whom you bought the bike or else you have to go directly to the exide battery service centre. I always used to go for servicing in the same but i always faced issue after servicing also.
So now tell me that for each and every problem regarding my bike i have to wonder here and there individually for each and every part. Your authorized service centre is having no responsibility regarding the same. And for what they stand for if we have to go regarding each part of the bike individually.
I want to know that this is not the responsibility of your service centre that our battery should be checked or replaced from there end. They should process it or else the customer should wonder here or there.
One more concern i am having all my services are done from jm motor noida sec 63 and since i am doing the service, the bike is troubled, the service does not even do it properly., no one tell me in the jm motors, sector-63, noida service centre that without battery there may be problem with the bike, so don't use the bike without battery as my bike battery is in exide service centre. And when i called them back so no one is answering my phone calls also. The other service centre mechanic told me this thing that don't ride it without battery, otherwise you have to face issues with other damages without battery. This is yamaha service.

This service station is really very pathetic and bad..
They dont have worker and they dont have service parts
And less managment..
They give me service time approx 1 pm and now its 4:30 pm and m still here
Its very very pathetic yamaha service centre
They dont have way of talking and they are making fool.
I want from your side that please take action on this