Yamaha Motor India Complaints & Reviews

I bought my yamaha fazer on 05/05/2017 from your dealer hindustan wheels in bhubaneswar, odisha. My engine no. G3j3e0022863, chasis no. Meirg4444h0003428. On 24th june '17, when i was unable to start the engine, i called the yamaha service center person to help me. They came and took it to the service center. There they noticed the liquid was leaking badly which implies that the battery installed was malfunctioning, which was a great cheating with the customer buying new bike from there. They suggested me to claim for warranty. Though they replaced it, but i couldn't understand why should i suffer? I strongly request you take drastic action against this yamaha showroom dealer.
Regards,
Shreejit de
[protected]@gmail.com
Mob. No. [protected]
Odisha

Co. Is advertising that the bike gives a miealage of 66km/litre...in real it's struggling to deliver even 30/litre... When asked on first servicing reverted back stating we need to wait atleast for 2000km... (Carbon needed on engine to perform)... After 2000km they say... It will deliver at 40-45km/litre... N will not change any settings... Why false commitments/advertisements when u know ur manufacturing product can't deliver wat u advertise n commit to people (Consumer)... First day of delivery on laxmi poojan they delivered (Monarch yamaha.. Balajinagar) a brand new bike which had a fuel tack leakage problem... I had to struggle for that... How do we trust d brand n dealers who r more keen to sale extra products rather than resolving the issue.

Proof of this complaint is available in all fz25 forums and even yamaha knows well,

All the fz25 customers have three major manufacturing defect issue facing from the day one of purchase, we are around 100+ fz25 owners are posting our complaints to yamaha-motor-india without any proper response like convincing all the customer by saying its the design we made for customer and we cannot make any changes on this or that and making the customer to return back to home leaving the issue as it is. The issue i am pointing to is life threatening head light aoh.

1. Head light on fz25:
We may see all the manufacturers are moved to bs4 version post april1st, our yamaha has made a head light in a short span and got approval for the same, but practically speaking we are unable to see any objects more than 10 feet in traffic situations, when a opposite side vehicle pass us. More over many o[censored]s escaped for major accidents. The given information has taken from whatsapp, xbhp and other social media's from the fz25 owners, so its 100% confirmed that this is making our life very seriously.
Taken many times to the service centre after 100kms experiencing this issues, but the svc technitians are just trying to adjust the light focus not to improve the power of the light or visibility, low beam is not covering few metre where as the high beam is not much wider, hope you can imagine the risk on driving this vehicle on highways in night time.

2. Tappet & rattling noise:

Almost all the owners are facing this tappet & rattling noise in their bike, yamaha has suggested to provide a tappet clearance in the first service but most of owners have crossed 1000kms and the completed the first service still we are facing the tappet & rattling noise, yamaha r&d has no response for this issue, even on of the owner has changed his new bore head by the yamaha technician, but the problem persist all the time, especially when the engine runs after few minutes.

3. False neutral issue:

We have a very hard gear shifting from the day one we bought this bike, most of the new engine has this issue, in 250 cc case it may take long time to get smooth, but we are around 1000km + and the yamaha recommending to adjust this on our first service, but i have done 100 + kms after my first service still, i am facing gear shifting issue on 1st gear neutral and 2nd gear, its really very hard to shift gears and lost few shoes due to this issue. Hope this is also a serious case when driving on traffic if the shifting gears are not proper then it may leads to dangerous accidents.

We owners have made many complaints to yamaha and still awaiting for their response but yamaha is still wasting our time to go and meet the service centres and leaving our bike for 3 or 4 days for test.

Don't they have an r & d team to look their models to have it tested before launching? Why they are killing our time and money invested with this bike,

Saddest part is last couple of weeks i am not getting and communication from yamaha on this issues and our mails are not getting any response.

Other than this issue this particular bike model cannot be challanged with any other manufacturer in india. Hope this bike will be successful model if we corrected the above mentioned complaints. Do know when yamaha is going to respond us with some good resolution rather then making us to waste our time and energy on contacting service centre daily in the morning time for this three different issues especially.

Its been exactly 1 year 5 months when i got my yamaha r15 ever since ive always given it to authorised service center now when i recently took for service cause i had a small problem where the engine was giving me jerking issues the service center told it could be fixed and after a week said because of scratches on the piston and cylinder head you had the issue and needs to be replaced and thats when i dont even rev my engine over 5k rpms can you imagine yamaha claims r15 has a bullet proof engine and in almost a year and a half it breaks down completly after telling the service center manager that if at all he can service it under warranty cause the charges are over 15k he says it cannot be done because you missed the last service and when i have always serviced it with the service center guys i feel wastefull of the fact that why did i even purchase this machine even when my close friends and family were adamant on me buying the ktms when i was wrong i told them yamaha has better brand value i was wrong... I dont know if anyone ever listens but if anyone ever does i seek help my bike is still at the repair center 19/06/2017

I was buy a yamaha fz250cc. Bike from esternauto berhampore, murshidabad, westbengal, 742101. On 29/03/2017. It was just only one months back bike clutch plate not working after i was went to showroom on 04/06/2017. When i was in showroom service center inform me clutch plate not working. After that they will change the clutch plate and when i was reach showroom for handover my bike they inform me that there is no gasket in showroom. And service centre told me that there is no confirmation that you will receive your bike. It was more then two week my is not ready.

Dear team,
I am verymuch unhappy about this type of services from yamaha. And also they are not taking care of my bike. Whole day my bike is in sunlight out side of workshop. It is a new bike and bike engine not work properly i am facing problems every day. If possible kindly change my bike. Because it was only one months old bike.

Best regards
Samiran manna
Mobile no. [protected], [protected]
Mail id: samiran. [protected]@gmail.com

Respected sir,
My name is sajini varughese i have purchase yamaha cygnus alpha on 27/6/2016 from ninan motors pathanamthitta. I have already finish six services in access yamaha ranni. Now my vehicle handle is too much vibrating and not geting balance. I cannot drive smootly. I have too much pain my hands after riding this scooter. I have allready addressed this problem to yamaha service center pathanamthitta and ranny nearly seven times in this week. But they connot identify the problem. I am not satisfied by this vehicle condition. Also am not satisfied with service center. Sir please do the favour immediately. Because i am working person regularly using this vehicle. I hope as soon as possible you will solve this problem.

Thanking you.

Sajini varughese,
Parakkalayil house,
Thekkumkal p. O,
Ayroor. Ranni.

Most humbly & respectfully i beg to say that my name md irfan iqbal. My vehicle no - br-01-bv-3581 yamaha ray-z (Sccoty). I purchased yamaha ray-z from lila motors from patnacity-80008, bihar,
My scooty was accident 19 may 2017, i claim and handover scooty to lila motors 23 may 2017, until i didn't receive my scooty. I called more 5-10 times, everyday the employee of lila motors reply me your work in progress and some parts is not available in stock and market (In 22 days). I told him you fit my damage parts whenever you got that parts then you call me, i will it later. After that, until i didn't receive.
Lastly i want to say, what do you want. I purchase this scooty for work not for service centre. The service of lila motors is zero in (10). Every problems is only with lila motors. (Boss not available & employee is not available for estimit or claim).
What i will do and who will pay loss which is suffered. You or lila motors.

Thanking you

Regards
Md irfan iqbal

On 12 june 2017 i purchase new fz25 but later on the same night i came to know a big manufacturing defect in the headlamp as it working fine but the throw of light is worst than the 100cc bike and highbeam is abig joke for us it worst than the low beam i want yamaha to fix this headlight problem and all the customer to replace their fz25 headlamp as their yamaha engineers have not tested it
Plz kindly change the headlamp of all fz25 till date sold as it make horible for us to ride the bike in night... And i feel cheated for purchasing it

Dear sir/madam,
I visited sakshi yamaha nerul (Navi mumbai) on 12th may and booked fz25. Initially i have given 5000/- as booking amount and said balance amount will pay in cash in the time of delivery. On 20th may they asked me to pay the full balance amount and said after full payment they will give my vehicle after few days but never mentioned the confirm date. Feeling uncertainty i cancelled the booking and that time i have been provided a cheque which was rejected by the bank saying that the account from where cheque belong to has no balance. I raised this issue to sakshi yamaha and within 2 minutes they have transferred the fund to that account and i got my refund.
Then i bought fz25 from vans motor nerul and on 9th june 2017 my vehicle registration and passing has done and after that i have told by the vans motor to
Visit sakshi yamaha service station to start techno meter and speedometer. When i visit sakshi yamaha service station the failed to do so as i found they ware not trained they ware talking over phone for instruction to do the job. I have been told it will take 1 hour to solve the issue. After 1 hour i came and see entire parts of my fz25 is open and i have been told it will take 1 day to resolve the issue as they ware unable to understand the wiring and continuously asking someone regarding the the troubleshooting of the fz25. After that i have inform to vans motor regarding this and they said to comeback from there with the bike so that they will take it to other authorized service station to open the speedometer. Now when i ask the technician of sakshi motor to give back my vehicle they said vehicle is not starting as sensor is damaged. Now it is new vehicle and before taking to authorized service station it is in running condition after mishandled by service station staff it is in dead condition. They said it will take 4 days as sensor has to import. Now from friday it is with sakshi yamaha service station and not getting and positive reply from them.
This is my first vehicle from yamaha and the experience i have gained so far is horrible and not expected from a brand like yahmaha.

Regards
Satadru sinha
[protected]

I have purchased new yamaha fasino on 27.01.2017 at salem automative corporation, no. 2, subramania nagar, salem - 636 005. Recentlyi found the head light is not working properly and mentioned during service. Service people said that the entire headlight set to be changed. I inquired about warranty but they said no warranty for headlight. I need solution to get warranty. I also not been given tool kit.

Dear team,
Myself vijendra pratap singh recently purchased yamaha fz-s from gorakhpur from bharat trading company kali mandir gali gorakhpur on 01/05/17, but several times i met with sales managers they are not still providing me the bike original papers as i requested with them again and again, they are ignoring very badly to provide the papers of my recently purchased new bike i am attaching the bill receipt in which it is mentioned also.
Now i am frustrated and going to take legal action against the brand and the dealer as well cause it is more then 30 days and i not received my bike papers
I also want to confirm is this bike which was available on showroom which i purchased is theft from somewhere in india. I have all the papers of it. Will move also for consumer forum about the problems which i am facing if necessary action will not take within two days

Very bad service my first service experience was also worst they haven't wash my bike proper and after that i order a part as it was broken they told me they will update me with in 15 days but it took 25 days and for payment they even don't have swipe machine compulsory we need to pay in cash. I think they should have swipe machine as we don't carry cash every time.

I purchase a yahama fascino scooter from yahama dealer raghave motor kapurthala punjab, inthe year 2016. It was laying breakdown since last one year
And i brought this at least 12 times to above said dealer in kapurthala punjab. But til now it is not run perfectly due to unavailability of its spare parts. Now from dated 07/06/2017 it is laying break down and yahama dealer m/s raghave motor say that the spare parts are not available of this scooter, so they
Could not attend this scooter.in open market no spares parts are available for yahama scooter. I ask to dealer that what can i din this matter? They misbehave with me. I also try to repair it another dealer in another city but nobody attend it and say that only seller are provide spare part for his own customer.

Sir,
Here by i am senthilkumaran, i have found bad experience for the service of my scooter ray z, 2 months back i consult my city yamaha service station (I bought my ray z this same service station 2 years back) and register my bike for service with all clearance of insurance, they said spare parts not come, every couple of days i spent for enquery my bike, now i am hopeless becuase they said the scooter will be repaired in one more month time, (Sorry for my english),
I am a head of the department (Eee) of a engineering college, i am upset to doing my regular work, i need a scooter immediately, please talk to me with your customer care representative, and take further action to this service provider, yamaha is the best brand ever, but distributors are delayed work, and responding to customers badly, expensive bills, so we try to buy another 7 scooter for my college, not yamaha, we go for vespa near kumbakondam branch. Please take further action asap.

Problem : accidently shot the stone in cylensor area, so the connecting aluminium chase broken, and some extra minor damages, but the scooter condition is good, engine is working fine, thats all

Date : i gave my scooter to the service station on 04.04.2017

Server centre details:
Address : shop no.78/1, north street, udaiyargudi, kattumannarkoil
City or area : cuddalore
State : tamil nadu
Pincode : 608301
Mobile : +91 [protected], [protected]
Email : [protected]@gmail.com
Landmark : kattumannarkoil
Opening hours : 10:00 am to 7:00 pm
Opening days : monday to sunday

With kind regards
Senthilkumaran r

I bought an fz25 2days back..
Aftr all billing n everything, they gave me d vehicle delivery..
But i noticed there was no allen screws (2 of 3) in d silencer guard.. I just noticed n told the salesman to fix it... Then i found there was a big scratch in d same before fixing... So better i told them change and give it.. These fellows are telling me dat we tried yesterday itself d allen screw has been slipped...
Then i got to know dat this fellow know the damage but still trying to deliver to a customer..
Don't wanna be abusive... But didn't expect this kind of experience with a yamaha dealer...
#... Tor... Te motors...

I am santosh serving in indian air force, i am having bike yamaha crux. It got problem on 25 may 17 i. E. Not engaging gears other than 1st gear. On 29 may 17 i visited to yamaha showroom for repair of bike, but till date no response from yamaha repair center.
After 12 days today on 10 jun 17 at 1230 hrs i got call from repair center that my bikes parts are not available (Back order) so my bike can not be repair i can recollect my bike.
Could you please help me out that my bike may be repair.
I am not asking any thing about 12 days without bike, but at least parts for repair may please be provided so my bike can be repaired.
My mobile-[protected].

Sir, this is to inform you that i had purchased a motorcycle with reg no. Br072q4299 on 11/2013 in the name of ravi kumar agrawal, from chandra automobiles laheriasarai darbhanga bihar. The dealer gave me extended warrranty and provided me with a free service date of 28/4/2017. Due to some reasons i cudnot go to the service centre on the given date. I went on 6/5/2017 for free servicing and the dealer straightforward denied of providing me the service. The owner had a very bad behaviour though. If this is the kind of behaviour we the costomers are supposed to face then iam sorry to say sir that this is a bad sign on your company.. Still my motorbike servicing is pending.. Kindly look into the matter and sort out the problem..

Dear sir, i am yamaha ray z bike purchased on[protected].
Only two weeks run the bike.
After no self start and horn indicator all so not working. Bike starting very very hard. So i talk to service center.
Bike battery removed for show room service man.
Warranty available so one or two week wait for me.
I need new bike purchased one or two week problems, what reason problems poor product this battery, very worst manufacturing.

Dear yamaha,

Myself balaji, i bought a yamaha fazer in 2012, from the date of purchase bike is excellent interms o[censored]sage. Regular service cost 3000 yearly.

Recently i serviced my bike for engine output sprocket in yamaha service center kanchipuram. They called and said clutch plate also damaged. I said ok to change and spend overall 5000 rs initially, after service again i faced pickup problem again i visited same service center kanchipuram they just adjusted and said now ok. Again a week after i faced same problem and i visited same service center they said clutch plate again damaged. How it is possible by just one month cluth plates get damaged because i bought this bike in 2012 there is no damage for 5 years, as they said its damaged i said to change, now even after this they said some problems and asked to additional 1200 rs for clutch plate and top and bottom clutch covers. Again i paid and serviced. Even after two services for clutch plate after a week again same pick up problem while i check with local mechanic he said need to change clutch plate for cost around 2.5 k. What is the use i serviced my bike on yamaha service center. Yamaha need to intervene this and do the needful.

Balaji
[removed]/ [protected]
[removed]@gmail.com

Sir iam writing from kerala (Kollam) distic. Me take a yamaha facing bs 3 modal new bike. Show room daiwik yamaha kottarakkara.. Yamaha. [protected]@gmail.com
Me take fascino first service before starting problem not workings self..2 times i go to show room but not solve problam now bike is show room... Sir i wat new battery
My phone no [protected]
Email i'd [protected]@gmail.com