Yamaha Motor India Complaints & Reviews

Fascino scooty (Yahama) :- i purchased one from aquad yahama, b. T. Road, opposite prabartak jute mill showroom.

Each and every time the services i got, totally unexpected. Last time, the behaviour i faced from that service centre (From the service manager).

I mailed to the yahama company too, but to no issue.

When i said to the manager that i am not going to come at your service centre further, he said no problem. We don't want customer like you in the open road outside the centre. I told him, that i will definitely mail to your organisation regarding your services and behaviour, he don't bother. He asked me to do.

After that i to the dealer about the dealer head's number and email id. They refused to provide.

Walters yamaha - svd motors pvt. Ltd, moolakadi. - attn: mr. Vijay

Customer name : mr. Sri harish s/o. C. Mohanarangam.
Bike model : yamaha - r-15 - v.2
Chassis no : me1rg0613h0075843
Engine no : g 3c7e0111652

Fully bowled over by their sweet deliberations, we instantly opted going in for purchase of a vehicle of our choice. As a token of acceptance, we had made payment an amount of rs.4, 000/- (Rupees four thousand) as advance the same day, and subsequently remitted the balance of rs.134968/- on 05/05/2017 through neft mode and took possession of the vehicle​ taking assurance from you on the very same day about the completion of necessary registration of the same.

Vehicle registration not done for last 25 days.

For our every approach, we are met with constant reply peppered with lame excuses like "instructions are yet to come from your hq" or vague statement like "necessary work is in progress" much to our chagrin.

With the hope that we at once plunge into the exercise of registration with no further loss of time, we sign off with bemoaning.

Request for immediate registration.

I using yahama fz version 2 bike purchased on 2016 (9 months old). Within 9 months some extra noise issue coming from engine. The services center employee didn’t know the exact problem in it.
I raised the complaint more than 5 times to yahama services center but there didn’t taking any action on the complaint raised. The service center address “safety motors, erode”
Bike information’s:
1. Chasis no : me1rg0721g0159208
2. Engine no : g3c8e0257679
3. Model : fz s fi2gs4
4. Year : 2016
5. Services center address: safety motors, 44, sathy main road, erode 638004.
Kindly solve the issue within a week. Awaiting for your valuable response.

Hi,
I am Ramiz Raza, my bike no is DL 3S DL 6006, i have cash purchase date is 31st Aug 2016 from Adarsh Yamaha based at Okhla phase 2 industrial area new delhi, and got registration number on 15th November 2016.But the problem is that i have not received RC till now. I have tried many times to followed up with Yamaha team, but they every time told me to the very next week your RC is come but the same has not received yet.
Request you to please take a serious node, as i am totally disappointed with service of Yamaha group.

Kindly look into this and please close the issue asap.

Regards
Ramiz Raza
[protected]

Dear sir
Am purchase 24/11/2016 fascino scooter in velocity motors this showroom is soo irresponsible last 7 mont am so irritating this showroom. No bady any suttaf for inform to me my smart card and and am viste a showroom 8to 9 time thene all time telling me next day. And all time extra charges why am paying smart card, am already paid all off. Plz immediately contact me

Ihave done oil service at 7000 kms on 21.3.17. Oil changed on the same day. Now 100 kms only running. But my bike is breakdown due to oil cheese. How it is possible? I have given my bike for oil service to new yogam motors, perambalur. They have not done oil service. There is no oil in the engine. My vehicle registration no: tn46 s 5490. Name:g. Jothi.

This is to kindly bring to ur notice that i own yamaha r3 and is 8 months old... I have been experiencing a long thudding sound while down shifting the gears and also a very irritating noise while upshifting the gears as if the clutch and gear are not operating in rythm.. I have complained it to ur authorised service station.. But was returned the bike with no proper solution.. Again i also had mailed the issue to ur company but no use... I have currently sent my bike to ur work station where ur people have asked me to wait as higher authorities will look in to this matter but even after 7 days there is no progress... I m planning to take this matter to consumer forum if i dont get proper results... I m from surat gujarat and my bikes registeration number is gj 5 nj 9966... Its in ur service station at power bike and the matter is in hands of mr. Avinash... I would request u to take this matter seriously as i m a very die hard yamaha fan and am really dissappointed with this approach... It is under warranty and i need the problem to be looked upon promptly..

I am honour of Yamaha FZ S 150Cc 2017 model with reg no TS 07 FN 725.I purchase this vehicle on 15 April 2017 from Pearl Yamaha Kondapur, Hyderabad, Telangana.I did my first serving on 15 MAY 2017 as first free servicing has to be done in one month or 1000 km but since my vehicle ran for 600 Kms in one month so I did it as per the given timeline.From very first day of purchase I am having a lot of vibration sound in engine at very low speed and gear shifting issue.After first service also the issue persists for both of the above mentioned problems.I went twice to the service person for the same issues and they did some tabbid adjustment after requesting them but it is still not resolved.Even the service person accepted that the engine sound and vibration was their in the vehicle when compared with other 2017 model in same Km reading.I have paid 700 extra for additional engine warranty.I am really not sure why this issue is not being fixed completely and dissatisfied With the issue.
Kindly fix the issue or replace the vehicle for me.I tried to compare my vehicle with other Fzs owners and I can clearly find out the difference in that things which I have mentioned.
I am hoping this issue to be fixed to keep my trust on Yamaha.

Sir,
I had went to yamaha showroom on 04/05/2017, company was charged 8250/- approx for my bike service. My complain was on bike breaking system. But the problem was not solved. I went to showroom on 12/05/2017 & make the complain to service manager, they note down my contact details but they have not take any step.. The company is totally careless about my problem. As the problem is related with my breaking issue so it is serious.
I will be very much thank full to you if you look in to the matter & solve the issue.

Thanking you
Aniruddha chowdhury
[protected]

Hi,

Service station - adarsh yamaha, f-26/4 okhla industrial area, new delhi 110020
Invoice # - 789
Dated[protected]
Job cars # - 1819
Mechanic name - shabbir
Auditor - mr. Jha
Tin - [protected]

My bike was in condition to get some engine work since it was not taking the self. I went to above mentioned service centre and asked them to fix the bike, they checked and said that they do not have parts available and it will take a week or so to get the parts and side by side they have asked me to get the bike service and it will fix the problem temporarily, so i went ahead and asked them to get the service done and they asked me deposit advance money for the reaming bike parts which will take a week or so.

I paid rs2377.00 + rs 5000.00 (Advance deposit) and its not been more than 15 days of service and guess what my bike engine seized yesterday and cherry on the top they still do not have complete parts yet.

I went to service station and they guys were helpless. So pathetic environment.

I want my full refund of rs 7377.00.

I swear if i do not get the refund of full amount than i am gonna file a case against cheating with customer for the service promised.

Dear Sir/Madam,

I am a yamaha customer from last six years, i went to CMPL yamaha service station situated in chandigarh industrial area for my bike service. They did my service well but when its time for payment of Rs 6299 and when i pay them from my debit card, they told me that we would charge 1% extra if you pay by debit card, i mean yamaha is a big brand and thats what i expect from the company, later they started arguing with me when i told them this is not right, they said that we charge it from every customer. I mean is yamaha service station dont pay there service tax to the government. I would like to refund my amount from the service station and strict action must be taken against them or else i will go to customer court for this soon if i will not get a reply from yamaha.
i hope i will get a reply from yamaha related to my complaint.
My original bill is Rs 6299 and i was charged Rs 6362 (After 1%)

I bought my bike in mid of april 2017 which is last month. Sales person name was sachin ([protected], [protected]) and mangager name was sandeep chikode. They sold me fascino bike which i collected on 18th april.
That time they promised that i will be getting my bike num in next 8 to 15 days. I waited for so long but didn't got any update from them. So went to store and found that showroom was closed. Then came to know that it got closed for now and no one works here.
I was so upset then tried to reach every one... Still found nothing.

Totally fed up with this bike and stuff.
Want total refund for this bike and all money.
I have already paid complete amount 69500 (Bike, insurance, rent agreement, accessories)
Or
Still waiting for bike num, rent agreement, accessories even are not completely done.

This is not done.
Please help.

Regards,
Kirti

Hello,

I have purchased Yamaha R-15 S vehicle on June 20th 2016 and its not even 1 year and I my vehicle Fuel injector has failed and mechanic advise me to buy new one. this kind of products in market are not at all acceptable to any buyer and to invest that much money on a new bike for a failure from manufacturer.

I want you to resolve the problem

B Avinash

I purchases Yamaha FZ25 on May 15 from
Yamaha Auto Lounge, Wakdewadi, Pune - Motorcycle Dealers-Yamaha

I took my bike without registration. At the time of delivery they mentioned that registration will be done by next week.

But now its more than a month and they are not responding or giving any assurance.
Dont know why they are postponing the registration process. Paid the full amount as well.
Without registration, I am not able to ride my bike. Very much upset with Yamaha.

Bhushan Meena

I ordered Yamaha FZS FI 2.0 Viper Black on May 6 and it took one week for the showroom to deliver my bike without registration.

I took my bike without registration on May 13. At the time of delivery they mentioned that registration will be done by next week.

But today I asked them they said..next week.
Dont know why they are postponing the registration process. Paid the full amount as well.

Without registration, I am not able to ride my bike. Very much upset with Yamaha.

Bike Pending for serving for Last 3 Days with the dealer, when escalated the issue showroom says we will service the bike in 10 min and give, Now my issues is three days bike was with them they did not service it, now in ten minutes how is it possible to service a bike.

The quality standards of Yamaha is too low, i regret taking a bike from Yamaha, Pathetic service. very poor service after sales. just imagine need to go to the showroom for bike every now n then in this torching heat of summer.

If Yamaha India still feels they have a bit professionalism left in them help me get my bike service with proper check up or else need to approach the Consumer forum.

Dealer Showrom: Spirit Automotive, Adarsh Nagar, Tingre Nagar, Vishrantwadi Pune

I bought my fz fi bike from bikerz yamaha chennai alandur branch on 2.5.2017, still now the showroom members cannot able to register my bike, they need another one week for registration, this is very worst, in chennai only 4 days required for registration. So please do the needful. While i ask to them they are telling silly reasons, i cannot able to drive my bike without registration.

Dear sir

Iam writing to you as iam very much dissapointed as i bought a new yamaha fz 16.

I bought yamaha fz 16 black colour engine number: (21cm058649, chassis number: me121com1h2058413) from wings yamaha on march 6th and i got complaint of engine misfiring from very next day of delivery of the vehicle and when i reported this to wings yamaha they said it will be ok when vehicle will run for some kilometers, and i have done first service from mp motors nellipuzha mannarkkad on 6/4/2017, and later i found abnormal noise from engine side & i had reported at wings yamaha again on 10/4/2017, they had done some engine tuning, still the complaint is not rectified so i called customer care on same day and reported the complaint, i got a call back from vijay auto agencies aluva and i have given the vehicle at vijay auto agencies on 12/04/2017 they have rectified the complaint i have closed the complaint on 17/4/2017, but again found abnormal noise & misfiring from very next day of closure of complaint and i have given the vehicle at vijay auto agencies aluva and kept vehicle at service centre for one day and they delivered vehicle next day after rectification.
There was no complaints during next 400 kms, but after running 400kms the same complaint found and i lodged complaint at customer care again on 10/05/2017, again i went to service centre and they informed the that the abnormal noise is due to defective crank, so we requested to them to give back the vehicle with remarks about the complaints but they were not willing to do that, as i have paid rs 88000 to buy this vehicle its my right to get details of complaints written as remarks as all dealers do.
I took back the vehicle without repairing even i didnt get any calls from dealership.

I am very much dissapointed by the service & the product quality, no responsibility from the sales & service departments of your dealers.

I have given vehicle at service centre 3 times even after 3 visits they are not able to rectify the complaint i need the vehicle to be replaced with new one as it is a brand new vehicle and the complaint was occured even before 1000kms.

I need a proper solution from the manufacture as iam losing my time and money.
Iam approaching you before my further legal steps.

Please look into the matter seriously and kindly do the needfull.

Kindly do the needfull.

Thankyou & regards
Pratheesh p

Ph: [protected],[protected]

We bought yamaha rayz model scooter on 29th mar 2017 with full cash payment in a mega sale organized in srivilliputtur by sivakasi sswana motors (No 377/ a1, thiruthangal road, sivakasi – 626123). The rto rajapalayam is not issuing vehicle number till today. The reason given by dealers is like the scooter manufacturing license is not yet from company and they waiting for the paper to come.in another statement given by rto office that the vehicle is illegally manufactured that's why the license is not issued till today.

Traffic police is making challan and fine for riding the scooter without number. We supposed to get the number by 1 week of time but now its past 45 days from date of purchase.

We contacted dealer for the reason of delay, initially they attended the call and told will come two or three days. The answer was given till last week. Currently they are not attending the call and no response from the showroom also.

Hence i planned to give a complaint against the dealer and manufacturer in consumer court, if i don’t get a resolution for this within another 48 hours from now from your side or the dealer.

Kindly guide us to get a quick response from dealer.

Dear yamha,

I am soumya ranjan das bought a yamaha fazer v 2.0 fi bike from venus yamha showroom from bbsr odisha pin 751006 in Dec 23 2016. In my bike sticker qualitylies are very poor its getting removed automatically with in 2-3 month. I used cello tapes to not getting removed. And there was a sound come from back side like anything is getting loose and there was a problem in pick up when i riding my bike. please look forward my issue.