Yamaha Motor India Complaints & Reviews

Hi,

Service station - adarsh yamaha, f-26/4 okhla industrial area, new delhi 110020
Invoice # - 789
Dated[protected]
Job cars # - 1819
Mechanic name - shabbir
Auditor - mr. Jha
Tin - [protected]

My bike was in condition to get some engine work since it was not taking the self. I went to above mentioned service centre and asked them to fix the bike, they checked and said that they do not have parts available and it will take a week or so to get the parts and side by side they have asked me to get the bike service and it will fix the problem temporarily, so i went ahead and asked them to get the service done and they asked me deposit advance money for the reaming bike parts which will take a week or so.

I paid rs2377.00 + rs 5000.00 (Advance deposit) and its not been more than 15 days of service and guess what my bike engine seized yesterday and cherry on the top they still do not have complete parts yet.

I went to service station and they guys were helpless. So pathetic environment.

I want my full refund of rs 7377.00.

I swear if i do not get the refund of full amount than i am gonna file a case against cheating with customer for the service promised.

Dear Sir/Madam,

I am a yamaha customer from last six years, i went to CMPL yamaha service station situated in chandigarh industrial area for my bike service. They did my service well but when its time for payment of Rs 6299 and when i pay them from my debit card, they told me that we would charge 1% extra if you pay by debit card, i mean yamaha is a big brand and thats what i expect from the company, later they started arguing with me when i told them this is not right, they said that we charge it from every customer. I mean is yamaha service station dont pay there service tax to the government. I would like to refund my amount from the service station and strict action must be taken against them or else i will go to customer court for this soon if i will not get a reply from yamaha.
i hope i will get a reply from yamaha related to my complaint.
My original bill is Rs 6299 and i was charged Rs 6362 (After 1%)

I bought my bike in mid of april 2017 which is last month. Sales person name was sachin ([protected], [protected]) and mangager name was sandeep chikode. They sold me fascino bike which i collected on 18th april.
That time they promised that i will be getting my bike num in next 8 to 15 days. I waited for so long but didn't got any update from them. So went to store and found that showroom was closed. Then came to know that it got closed for now and no one works here.
I was so upset then tried to reach every one... Still found nothing.

Totally fed up with this bike and stuff.
Want total refund for this bike and all money.
I have already paid complete amount 69500 (Bike, insurance, rent agreement, accessories)
Or
Still waiting for bike num, rent agreement, accessories even are not completely done.

This is not done.
Please help.

Regards,
Kirti

Hello,

I have purchased Yamaha R-15 S vehicle on June 20th 2016 and its not even 1 year and I my vehicle Fuel injector has failed and mechanic advise me to buy new one. this kind of products in market are not at all acceptable to any buyer and to invest that much money on a new bike for a failure from manufacturer.

I want you to resolve the problem

B Avinash

I purchases Yamaha FZ25 on May 15 from
Yamaha Auto Lounge, Wakdewadi, Pune - Motorcycle Dealers-Yamaha

I took my bike without registration. At the time of delivery they mentioned that registration will be done by next week.

But now its more than a month and they are not responding or giving any assurance.
Dont know why they are postponing the registration process. Paid the full amount as well.
Without registration, I am not able to ride my bike. Very much upset with Yamaha.

Bhushan Meena

I ordered Yamaha FZS FI 2.0 Viper Black on May 6 and it took one week for the showroom to deliver my bike without registration.

I took my bike without registration on May 13. At the time of delivery they mentioned that registration will be done by next week.

But today I asked them they said..next week.
Dont know why they are postponing the registration process. Paid the full amount as well.

Without registration, I am not able to ride my bike. Very much upset with Yamaha.

Bike Pending for serving for Last 3 Days with the dealer, when escalated the issue showroom says we will service the bike in 10 min and give, Now my issues is three days bike was with them they did not service it, now in ten minutes how is it possible to service a bike.

The quality standards of Yamaha is too low, i regret taking a bike from Yamaha, Pathetic service. very poor service after sales. just imagine need to go to the showroom for bike every now n then in this torching heat of summer.

If Yamaha India still feels they have a bit professionalism left in them help me get my bike service with proper check up or else need to approach the Consumer forum.

Dealer Showrom: Spirit Automotive, Adarsh Nagar, Tingre Nagar, Vishrantwadi Pune

I bought my fz fi bike from bikerz yamaha chennai alandur branch on 2.5.2017, still now the showroom members cannot able to register my bike, they need another one week for registration, this is very worst, in chennai only 4 days required for registration. So please do the needful. While i ask to them they are telling silly reasons, i cannot able to drive my bike without registration.

Dear sir

Iam writing to you as iam very much dissapointed as i bought a new yamaha fz 16.

I bought yamaha fz 16 black colour engine number: (21cm058649, chassis number: me121com1h2058413) from wings yamaha on march 6th and i got complaint of engine misfiring from very next day of delivery of the vehicle and when i reported this to wings yamaha they said it will be ok when vehicle will run for some kilometers, and i have done first service from mp motors nellipuzha mannarkkad on 6/4/2017, and later i found abnormal noise from engine side & i had reported at wings yamaha again on 10/4/2017, they had done some engine tuning, still the complaint is not rectified so i called customer care on same day and reported the complaint, i got a call back from vijay auto agencies aluva and i have given the vehicle at vijay auto agencies on 12/04/2017 they have rectified the complaint i have closed the complaint on 17/4/2017, but again found abnormal noise & misfiring from very next day of closure of complaint and i have given the vehicle at vijay auto agencies aluva and kept vehicle at service centre for one day and they delivered vehicle next day after rectification.
There was no complaints during next 400 kms, but after running 400kms the same complaint found and i lodged complaint at customer care again on 10/05/2017, again i went to service centre and they informed the that the abnormal noise is due to defective crank, so we requested to them to give back the vehicle with remarks about the complaints but they were not willing to do that, as i have paid rs 88000 to buy this vehicle its my right to get details of complaints written as remarks as all dealers do.
I took back the vehicle without repairing even i didnt get any calls from dealership.

I am very much dissapointed by the service & the product quality, no responsibility from the sales & service departments of your dealers.

I have given vehicle at service centre 3 times even after 3 visits they are not able to rectify the complaint i need the vehicle to be replaced with new one as it is a brand new vehicle and the complaint was occured even before 1000kms.

I need a proper solution from the manufacture as iam losing my time and money.
Iam approaching you before my further legal steps.

Please look into the matter seriously and kindly do the needfull.

Kindly do the needfull.

Thankyou & regards
Pratheesh p

Ph: [protected],[protected]

We bought yamaha rayz model scooter on 29th mar 2017 with full cash payment in a mega sale organized in srivilliputtur by sivakasi sswana motors (No 377/ a1, thiruthangal road, sivakasi – 626123). The rto rajapalayam is not issuing vehicle number till today. The reason given by dealers is like the scooter manufacturing license is not yet from company and they waiting for the paper to come.in another statement given by rto office that the vehicle is illegally manufactured that's why the license is not issued till today.

Traffic police is making challan and fine for riding the scooter without number. We supposed to get the number by 1 week of time but now its past 45 days from date of purchase.

We contacted dealer for the reason of delay, initially they attended the call and told will come two or three days. The answer was given till last week. Currently they are not attending the call and no response from the showroom also.

Hence i planned to give a complaint against the dealer and manufacturer in consumer court, if i don’t get a resolution for this within another 48 hours from now from your side or the dealer.

Kindly guide us to get a quick response from dealer.

Dear yamha,

I am soumya ranjan das bought a yamaha fazer v 2.0 fi bike from venus yamha showroom from bbsr odisha pin 751006 in Dec 23 2016. In my bike sticker qualitylies are very poor its getting removed automatically with in 2-3 month. I used cello tapes to not getting removed. And there was a sound come from back side like anything is getting loose and there was a problem in pick up when i riding my bike. please look forward my issue.

I have bought a FZFI RED bike from Samyukh motors, Velacherry Main Road, Medavakkam, Chennai on 14 th April. Ihave paid in full by NEFT and got my bike without registration on 20th April. They said registration will be done in 10 days. But it is about a month they werent doing anything. There is no reasonable explanation from the executives on gbe delay. I am losing my patience. Please advise on this issue

I had given a yamaha r15 after accident for repairing on 3 april 2017.Now it was almost a month and a week passed, they checked once and gave estimate and they had given a one more estimate after a week and now they are giving me one more estimate, total 3 estimates, It was totally the irresponsible behaviour of the technician and manager that they didn't check vehicle properly ist tym.pls look into the matter.

I was purchased RAY Z bike on JAN 2017. On that day onwards some sound noticed. If I inform still they​ not solve. And not ans proparly. Now power start switch got failure while service time. That ask money and treat very worst. Now bike running only 1500 KM. But problem more. And spare parts failure happen. With in 4 month how mouch I want to spend.

Dear Sir.
I am prateek rawat from new delhi. I am. The first FZ 250 cc owner in delhi. I am completed my 6000 km in new bike i have purchase dis bike in 27 feb. I am facing problmes in my bike. Problem is alloy problem my both alloy front nd rear both are bend. How its possible i cant belive it its very low quality alloy. I am also riding hond twister 110 cc last 2.5 years i am face this type sitution in honda. Tell me the solution [protected] email id [protected]@gmail.com

We bought yamaha ray zee bike in raj yamaha showroom in chennai on 08/01/2017. Initially, we paid rs.20806 and we have to pay rs.38875 as balance. As per showroom process, the have tie up with bussan auto finance and balance amount they will provide as loan. But the they have given wrong input to bussan auto finance that the loan amount value is rs.58000 and they will deduct in some excess % tax in the same. We really facing poor communication with raj yamaha showroom.
While getting the loan process, they did not even mentioned any amount in the annexure and they simply getting the signature and they did not say about any pre advance scheme. We have checked for loan amount at that same time but they simply said this is the process and we will fill balance amount as loan. After got the loan description alone, we know this fraudulent happened. Request you to kindly take proper action and confirm at earliest.

I have purchased new rx [censored]o few days back, bike having a missing problem and it is very hard to drive, i have shared this problem from the day one when i was taking the delivery of my bike at that time mechanic shared that you have to give more race at the time of speed below 30. Now this problem is becoming a headache
Of all day in morning i have to use ignition button for at least 50 time if am driving for 3 to 4 km.in traffic i have to keep over race due to engine of problem due to missing. I am so much regretting after purchasing rx sulto.
Please do the needful as in only 20 days i got to much frustrated. Need support from the company i have paid money for better ride not for frustration.

I have bought a yamaha fascino scooty from the dealer shail yamaha, bharat mata chowk, harmu road, ranchi on 31/03/2017. The price rs 64800/- was told as on road price which includes insurance, registration and temporary number registration. The dealer gave rs 5000/- as discount. But the temporary number has not been given to me as on date as the dealer has not applied for it. The insurance and original registration slip has been given to me. The registration document shows the sale amount as rs 53600/-(documents attached) but the dealer has taken rs 64800/- as on road price. The difference is huge as the insurance costs rs 1988/- and the registration costs rs 2630/-. As the sale amount showing in the registration document is rs 53600/-, the discount was on off road price but they did the discount on on road price.. They have cheated rs 5000/- in the name of discount. They have also cheated by including the temporary number registration in the on road price as there were no provisions of temporary number for bs iii vehicles at the time of purchase as far my knowledge is concern. On enquiry with the dealer, they are refusing to return the temporary number charge (approx rs 1500) and the difference amount rs 5000/- showing in the registration document.

Pratyush pathak
h-64, harmu, ranchi
[protected]
pathak.[protected]@gmail.Com

Dear Team,

Request you to look into this on priority as the same issue is being facing from last 1 year.

I had purchased Yamaha FZS on 16/07/2015, since then I am facing the problem in Self.

Each time I am raising the issue on the Self Start the Showroom service team of Lakshmi International in Bannerghatta road is doing some temporary work and for 1 week it will work, and for the same I have to take the bike to showroom for the same concern.

Yesterday while going home from office, the self was not working and bike got off, and I had to drag the bike nearly around 10 km as all the shops and showroom were closed.

I am every time asking the mechanics to change the self, they will revert saying its fine just tuning and relay adjustment is required. I have paid nearly 7000 to 8000 for this itself.

Kindly look into this and I need a call from the Yamaha Office so that we can talk and close this.

I am making this clear I will not pay any amount for the same as the issue I am facing since starting.

My bike is at residence not starting. Please send some of your engineer to rectify as the bike is not starting.

Model No. Yamaha FZ S.

Chassis No. ME1RG0721F0053655

Engine No. G3C8E0091050.

--
Regard's
Prakash Jha
[protected] / [protected]

Related to worst service provided by yamaha (Bangalore wheels)...
Today (5/5/17) i had given my bike to the service station, i was the 4th customer for the day in the queue & submitted the vehicle for service (Jc no. A 10599)... Executive had informed that vehicle can be collected in the evening (I too had urgent need of vehicle for this weekend)... Waited till 6pm, there was no call from service team.. So later directly visited to the service station @ 6.45... The worst reply from ur executive was that the bike is not yet serviced, u can collect the vehicle tomorrow... I was very upset & this is not the 1st time i am facing this issue... I am fed up with ur yamaha company & time to say good bye...
In feature ur company vehicle will not be purchased by my family or by my relatives. The same feedback will be shared to friends & colleagues who r interested in buying yamaha vehicles.
The present vehicle will be sold within a week... I don't required ur services anymore...