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Yamaha Motor India Complaints & Reviews

3.6
Updated: Mar 31, 2026
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A
Asarafali94
from Cherthala, Kerala
Jun 2, 2017
Resolved
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Address: 638001
Website: Service

Yesterday I am given my motorcycle R15 to service. To day deliverd my motorcycle but not complete service. I am not satisfied Yamaha company service. Please solve my problems. I paid 1396.00 for this worst service. Again I told please solve my Problems. Bad service and not satisfied company service. It's frade company service. Experience it's not working that company. Please quick action this company. I solved my problem. That in few days
Jul 6, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2017
Yamaha Motor India Customer Care's response
Dear Asarafali,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
My name Nasir Ahmed my vehicle number issu date 3/01/2017, vellocity moters and today telling me you pay for smart card why am paying any amont.plz immediately action in Velocity moters now am weting your answer plz
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    G
    gokul sehua
    from Chennai, Tamil Nadu
    Jun 2, 2017
    Resolved
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    Address: Chennai, Tamil Nadu, 600002

    I by yamaha fz25 2 month before pement pead paras yamaha chennai thaousand lite
    I pead 141000 but yet no regestesan no give answer i coll no attend phone yamaha sowroom contect parsan name apanraj namber [protected] is parshan sarvice verry bad no coll attend and answer
    Pls give me money back no need fz 25 my 2month waiting my money antrest allredy give

    My name namber gokul [protected]
    Jul 7, 2017
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Jun 01, 2017
    Manikandanakila's response
    In my experience im not happy with their service . its very poor service,
    Verified Support
    Jun 03, 2017
    Yamaha Motor India Customer Care's response
    Dear Gokul Sehua,

    Greetings from Yamaha,
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

    Regards
    Team Yamaha
    Hi,

    We Bought bike on 2nd feb 2017, ( Ray ZR) But till now I’m not receive my RC, I’m called every day in velachery showroom, people not give clear response, More then 2 month I followed every day they are telling some different story.
    I am not happy for choosing your bike, ( Bad service )
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      S
      Sudipta Tapadar
      from Delhi, Delhi
      Jun 2, 2017
      Resolved
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      Address: 700056

      Fascino scooty (Yahama) :- i purchased one from aquad yahama, b. T. Road, opposite prabartak jute mill showroom.

      Each and every time the services i got, totally unexpected. Last time, the behaviour i faced from that service centre (From the service manager).

      I mailed to the yahama company too, but to no issue.

      When i said to the manager that i am not going to come at your service centre further, he said no problem. We don't want customer like you in the open road outside the centre. I told him, that i will definitely mail to your organisation regarding your services and behaviour, he don't bother. He asked me to do.

      After that i to the dealer about the dealer head's number and email id. They refused to provide.
      Jul 7, 2017
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Jun 03, 2017
      Yamaha Motor India Customer Care's response
      Dear Sudipta Tapadar,

      Greetings from Yamaha,
      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

      Regards
      Team Yamaha
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        R
        rangam17
        from Brahmapur, Odisha
        Jun 1, 2017
        Resolved
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        Address: Chennai, Tamil Nadu, 600060

        Walters yamaha - svd motors pvt. Ltd, moolakadi. - attn: mr. Vijay

        Customer name : mr. Sri harish s/o. C. Mohanarangam.
        Bike model : yamaha - r-15 - v.2
        Chassis no : me1rg0613h0075843
        Engine no : g 3c7e0111652

        Fully bowled over by their sweet deliberations, we instantly opted going in for purchase of a vehicle of our choice. As a token of acceptance, we had made payment an amount of rs.4, 000/- (Rupees four thousand) as advance the same day, and subsequently remitted the balance of rs.134968/- on 05/05/2017 through neft mode and took possession of the vehicle​ taking assurance from you on the very same day about the completion of necessary registration of the same.

        Vehicle registration not done for last 25 days.

        For our every approach, we are met with constant reply peppered with lame excuses like "instructions are yet to come from your hq" or vague statement like "necessary work is in progress" much to our chagrin.

        With the hope that we at once plunge into the exercise of registration with no further loss of time, we sign off with bemoaning.

        Request for immediate registration.
        Jul 5, 2017
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Jun 03, 2017
        Yamaha Motor India Customer Care's response
        Dear Sri harish,

        Greetings from Yamaha,
        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
        User name
        Mobile number
        Email id
        Chassis number
        Nature of Complaint
        Concerned dealership
        Retail date
        Address (if possible)
        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

        Regards
        Team Yamaha
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          M
          Mano MS
          from Delhi, Delhi
          Jun 1, 2017
          Resolved
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          Address: 638004

          I using yahama fz version 2 bike purchased on 2016 (9 months old). Within 9 months some extra noise issue coming from engine. The services center employee didn’t know the exact problem in it.
          I raised the complaint more than 5 times to yahama services center but there didn’t taking any action on the complaint raised. The service center address “safety motors, erode”
          Bike information’s:
          1. Chasis no : me1rg0721g0159208
          2. Engine no : g3c8e0257679
          3. Model : fz s fi2gs4
          4. Year : 2016
          5. Services center address: safety motors, 44, sathy main road, erode 638004.
          Kindly solve the issue within a week. Awaiting for your valuable response.
          Jul 6, 2017
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Jun 01, 2017
          Updated by Mano MS
          Pls clear my issue.
          Verified Support
          Jun 03, 2017
          Yamaha Motor India Customer Care's response
          Hi Mano MS,

          Greetings from Yamaha,
          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

          Regards
          Team Yamaha
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            R
            ramizzz786
            from Delhi, Delhi
            May 30, 2017
            Resolved
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            Address: New Delhi, Delhi, 110020
            Website: [email protected]

            Hi,
            I am Ramiz Raza, my bike no is DL 3S DL 6006, i have cash purchase date is 31st Aug 2016 from Adarsh Yamaha based at Okhla phase 2 industrial area new delhi, and got registration number on 15th November 2016.But the problem is that i have not received RC till now. I have tried many times to followed up with Yamaha team, but they every time told me to the very next week your RC is come but the same has not received yet.
            Request you to please take a serious node, as i am totally disappointed with service of Yamaha group.

            Kindly look into this and please close the issue asap.

            Regards
            Ramiz Raza
            [protected]
            Jul 11, 2017
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Jun 03, 2017
            Yamaha Motor India Customer Care's response
            Hi Ramiz Raza,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

            Regards
            Team Yamaha
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              N
              nasir shah
              from Kolkata, West Bengal
              May 30, 2017
              Resolved
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              Address: Kolkata, West Bengal, 700015

              Dear sir
              Am purchase 24/11/2016 fascino scooter in velocity motors this showroom is soo irresponsible last 7 mont am so irritating this showroom. No bady any suttaf for inform to me my smart card and and am viste a showroom 8to 9 time thene all time telling me next day. And all time extra charges why am paying smart card, am already paid all off. Plz immediately contact me
              Jul 13, 2017
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Verified Support
              Jun 03, 2017
              Yamaha Motor India Customer Care's response
              Hi Nasir Shah,

              Greetings from Yamaha,
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

              Regards
              Team Yamaha
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                J
                jothi gnanaguru
                from Kallakkurichchi, Tamil Nadu
                May 29, 2017
                Resolved
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                Address: 621212
                Website: www.yamaha-motor-india.com

                Ihave done oil service at 7000 kms on 21.3.17. Oil changed on the same day. Now 100 kms only running. But my bike is breakdown due to oil cheese. How it is possible? I have given my bike for oil service to new yogam motors, perambalur. They have not done oil service. There is no oil in the engine. My vehicle registration no: tn46 s 5490. Name:g. Jothi.
                Jul 10, 2017
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Jun 03, 2017
                Yamaha Motor India Customer Care's response
                Hi Jothi Gnanaguru,

                Greetings from Yamaha,
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                Regards
                Team Yamaha
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                  M
                  Manish Gurnani
                  from Rajkot, Gujarat
                  May 28, 2017
                  Resolved
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                  Address: Surat, Gujarat, 395001

                  This is to kindly bring to ur notice that i own yamaha r3 and is 8 months old... I have been experiencing a long thudding sound while down shifting the gears and also a very irritating noise while upshifting the gears as if the clutch and gear are not operating in rythm.. I have complained it to ur authorised service station.. But was returned the bike with no proper solution.. Again i also had mailed the issue to ur company but no use... I have currently sent my bike to ur work station where ur people have asked me to wait as higher authorities will look in to this matter but even after 7 days there is no progress... I m planning to take this matter to consumer forum if i dont get proper results... I m from surat gujarat and my bikes registeration number is gj 5 nj 9966... Its in ur service station at power bike and the matter is in hands of mr. Avinash... I would request u to take this matter seriously as i m a very die hard yamaha fan and am really dissappointed with this approach... It is under warranty and i need the problem to be looked upon promptly..
                  Jun 29, 2017
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  May 29, 2017
                  Yamaha Motor India Customer Care's response
                  Hi Manish Gurnani,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                  Regards
                  Team Yamaha
                  sending u the details as asked..
                  user name Manish S Gurnani
                  mobile number_[protected]
                  Email id [protected]@yahoo.com
                  Chassis number_ME1RH1-01AF0001706
                  nature of complaint ..thudding sound while gearchanging and engaging clutch
                  CONCERNED DEALER_POWER BIKES PVT.LTD
                  RETAIL DATE-31/08/2016
                  ADDRESS..307 308 SHREE APPARTMENT MAKKAIPOOL NANPURA..SURAT GUJARAT
                  HOPE NOW ALL THE FORMALITIES ARE FULLFILLED BY ME..THANKU
                  i have already fulfilled all the needed requisites and details yet no reply from u people...am i to be dissappointed here also
                  no mail or no reply from u people out there inspite of me giving u full details and cooperating with u...ur reply does comply proffessional ethics...
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                    P
                    prateekranjan18
                    from Hyderabad, Telangana
                    May 27, 2017
                    Resolved
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                    Address: 500081
                    Website: www.consumercomplaints.in/new_complaint

                    I am honour of Yamaha FZ S 150Cc 2017 model with reg no TS 07 FN 725.I purchase this vehicle on 15 April 2017 from Pearl Yamaha Kondapur, Hyderabad, Telangana.I did my first serving on 15 MAY 2017 as first free servicing has to be done in one month or 1000 km but since my vehicle ran for 600 Kms in one month so I did it as per the given timeline.From very first day of purchase I am having a lot of vibration sound in engine at very low speed and gear shifting issue.After first service also the issue persists for both of the above mentioned problems.I went twice to the service person for the same issues and they did some tabbid adjustment after requesting them but it is still not resolved.Even the service person accepted that the engine sound and vibration was their in the vehicle when compared with other 2017 model in same Km reading.I have paid 700 extra for additional engine warranty.I am really not sure why this issue is not being fixed completely and dissatisfied With the issue.
                    Kindly fix the issue or replace the vehicle for me.I tried to compare my vehicle with other Fzs owners and I can clearly find out the difference in that things which I have mentioned.
                    I am hoping this issue to be fixed to keep my trust on Yamaha.
                    Jul 2, 2017
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    May 24, 2017
                    Na Vn's response
                    How the dealer sale the vehicle without model approval .
                    May 27, 2017
                    Updated by prateekranjan18
                    Reg no is TS 07 FN 7251.
                    Aploplogy for incorrect detail.

                    Verified Support
                    May 29, 2017
                    Yamaha Motor India Customer Care's response
                    Dear Prateek Ranjan,

                    Greetings from Yamaha,
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                    Regards
                    Team Yamaha
                    Very Bad Service by your distributer I have purchased bike before 24 days on 28/Apr/2017 days Till Now your distributor not send the documents to RTO and related area please have a look what going on, it very bad to increase your customer faith.
                    Sir I have purchased fz fi v 2.0 in ultimate yamaha on[protected] still now no registration . many time I informed to customer care but no responds . very very worst dealer he treating the customer very bad . so I will return your bike pls refund the cash immediately
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                      A
                      Aniruddha Chowdhury
                      from Kolkata, West Bengal
                      May 24, 2017
                      Resolved
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                      Address: 700129
                      Website: www.yamaha-motor-india.com/contact-us.html

                      Sir,
                      I had went to yamaha showroom on 04/05/2017, company was charged 8250/- approx for my bike service. My complain was on bike breaking system. But the problem was not solved. I went to showroom on 12/05/2017 & make the complain to service manager, they note down my contact details but they have not take any step.. The company is totally careless about my problem. As the problem is related with my breaking issue so it is serious.
                      I will be very much thank full to you if you look in to the matter & solve the issue.

                      Thanking you
                      Aniruddha chowdhury
                      [protected]
                      Jul 4, 2017
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Verified Support
                      May 29, 2017
                      Yamaha Motor India Customer Care's response
                      Dear Aniruddha chowdhury

                      Greetings from Yamaha,
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                      Regards
                      Team Yamaha
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                        M
                        Mahendra25081985
                        from Chennai, Tamil Nadu
                        May 24, 2017
                        Resolved
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                        Address: New Delhi, Delhi, 110029

                        Hi,

                        Service station - adarsh yamaha, f-26/4 okhla industrial area, new delhi 110020
                        Invoice # - 789
                        Dated[protected]
                        Job cars # - 1819
                        Mechanic name - shabbir
                        Auditor - mr. Jha
                        Tin - [protected]

                        My bike was in condition to get some engine work since it was not taking the self. I went to above mentioned service centre and asked them to fix the bike, they checked and said that they do not have parts available and it will take a week or so to get the parts and side by side they have asked me to get the bike service and it will fix the problem temporarily, so i went ahead and asked them to get the service done and they asked me deposit advance money for the reaming bike parts which will take a week or so.

                        I paid rs2377.00 + rs 5000.00 (Advance deposit) and its not been more than 15 days of service and guess what my bike engine seized yesterday and cherry on the top they still do not have complete parts yet.

                        I went to service station and they guys were helpless. So pathetic environment.

                        I want my full refund of rs 7377.00.

                        I swear if i do not get the refund of full amount than i am gonna file a case against cheating with customer for the service promised.
                        Jul 2, 2017
                        Complaint marked as Resolved 
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        May 24, 2017
                        Updated by Mahendra25081985
                        They asked me wait till 19th May'17 which i did now its high time. Nobody has responded even the Higher Management is doing nothing.

                        I will not suggest any of my friend or relative to go for any product of Yahama.

                        Regards,
                        Mahendra Thapa
                        [protected]
                        Verified Support
                        May 29, 2017
                        Yamaha Motor India Customer Care's response
                        Dear Mahendra Thapa,

                        Greetings from Yamaha,
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                        Regards
                        Team Yamaha
                        Still nobody bother to contact me.

                        Pathetic service end to end.

                        Regards,
                        Mahendra Thapa
                        [protected]
                        I bought a Yamaha fascino on March 31st 2017 from Rajpal Yamaha in Pune.
                        The showroom now has closed down and we have not got the vehicle number the tax has not yet been paid and its been almost 2 months.

                        I am writing to you so that you can take some action or else will ahve to move to consumer court. My phone number is [protected]
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                          R
                          from Delhi, Delhi
                          May 23, 2017
                          Resolved
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                          Resolved

                          Address: Chandigarh, Chandigarh
                          Website: indian consumer complaint forum

                          Dear Sir/Madam,

                          I am a yamaha customer from last six years, i went to CMPL yamaha service station situated in chandigarh industrial area for my bike service. They did my service well but when its time for payment of Rs 6299 and when i pay them from my debit card, they told me that we would charge 1% extra if you pay by debit card, i mean yamaha is a big brand and thats what i expect from the company, later they started arguing with me when i told them this is not right, they said that we charge it from every customer. I mean is yamaha service station dont pay there service tax to the government. I would like to refund my amount from the service station and strict action must be taken against them or else i will go to customer court for this soon if i will not get a reply from yamaha.
                          i hope i will get a reply from yamaha related to my complaint.
                          My original bill is Rs 6299 and i was charged Rs 6362 (After 1%)
                          Jun 24, 2017
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          May 24, 2017
                          Yamaha Motor India Customer Care's response
                          Hi,

                          Greetings from Yamaha,
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                          Regards
                          Team Yamaha
                          I want to report bad treatment of customers at Adarsh Yamaha service center, Saket, New Delhi. The staff isn't helpful and they do not follow assigned order of servicing. they give preferences to acquaintances and keep customer waiting for hours.

                          They also give exaggerated prices for repairs and do not have a professional behaviour.
                          Sir i bought my bike From avs yamaha rudrapur pin-263153 about 7 month ago and suffering problems of gears the service centre mechanics are very rude and try to make me fool that they will correct but no good response ...plz try to solve my problem otherwise i will go to consumer court
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                            Kirti Mahe
                            from Pune, Maharashtra
                            May 23, 2017
                            Resolved
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                            Resolved

                            Address: 411014
                            Website: Yamaha dealers

                            I bought my bike in mid of april 2017 which is last month. Sales person name was sachin ([protected], [protected]) and mangager name was sandeep chikode. They sold me fascino bike which i collected on 18th april.
                            That time they promised that i will be getting my bike num in next 8 to 15 days. I waited for so long but didn't got any update from them. So went to store and found that showroom was closed. Then came to know that it got closed for now and no one works here.
                            I was so upset then tried to reach every one... Still found nothing.

                            Totally fed up with this bike and stuff.
                            Want total refund for this bike and all money.
                            I have already paid complete amount 69500 (Bike, insurance, rent agreement, accessories)
                            Or
                            Still waiting for bike num, rent agreement, accessories even are not completely done.

                            This is not done.
                            Please help.

                            Regards,
                            Kirti
                            Jun 26, 2017
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            May 24, 2017
                            Yamaha Motor India Customer Care's response
                            Hi,

                            Greetings from Yamaha,
                            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                            User name
                            Mobile number
                            Email id
                            Chassis number
                            Nature of Complaint
                            Concerned dealership
                            Retail date
                            Address (if possible)
                            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                            Regards
                            Team Yamaha
                            Jun 21, 2017
                            Updated by Kirti Mahe
                            Already contacted Shellar Yamaha which is in Airport Road.But even waiting for 20 days after talking with concerns person in here - Ganesh Sir. Nothing has been processed yet.Your help to customer will be needful.

                            User name : Kirti maheshwari
                            Mobile number : [protected]
                            Email I'd : kirti.[protected]@yahoo.com
                            Chassis num :ME1SED-193H0009885
                            Nature of complaint : Cheat with customer
                            Concerned dealership: Rajpal Auto Lounge- WakadeWadi-ShivajiNagar,[protected]
                            Retail date : 18/04/2017
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                              I
                              ivatittu
                              from Hyderabad, Telangana
                              May 23, 2017
                              Resolved
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                              Resolved

                              Address: 500010
                              Website: Yamahamotors

                              Hello,

                              I have purchased Yamaha R-15 S vehicle on June 20th 2016 and its not even 1 year and I my vehicle Fuel injector has failed and mechanic advise me to buy new one. this kind of products in market are not at all acceptable to any buyer and to invest that much money on a new bike for a failure from manufacturer.

                              I want you to resolve the problem

                              B Avinash
                              Jun 26, 2017
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              May 24, 2017
                              Yamaha Motor India Customer Care's response
                              Hi,

                              Greetings from Yamaha,
                              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                              Regards
                              Team Yamaha
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                                B
                                Bhushan M
                                from Bhandara, Maharashtra
                                May 19, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411014

                                I purchases Yamaha FZ25 on May 15 from
                                Yamaha Auto Lounge, Wakdewadi, Pune - Motorcycle Dealers-Yamaha

                                I took my bike without registration. At the time of delivery they mentioned that registration will be done by next week.

                                But now its more than a month and they are not responding or giving any assurance.
                                Dont know why they are postponing the registration process. Paid the full amount as well.
                                Without registration, I am not able to ride my bike. Very much upset with Yamaha.

                                Bhushan Meena
                                Jun 27, 2017
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                May 24, 2017
                                Yamaha Motor India Customer Care's response
                                Hi,

                                Greetings from Yamaha,
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                Regards
                                Team Yamaha
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                                  S
                                  Sai Suneel
                                  from Chennai, Tamil Nadu
                                  May 18, 2017
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 603103

                                  I ordered Yamaha FZS FI 2.0 Viper Black on May 6 and it took one week for the showroom to deliver my bike without registration.

                                  I took my bike without registration on May 13. At the time of delivery they mentioned that registration will be done by next week.

                                  But today I asked them they said..next week.
                                  Dont know why they are postponing the registration process. Paid the full amount as well.

                                  Without registration, I am not able to ride my bike. Very much upset with Yamaha.
                                  Jun 26, 2017
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 24, 2017
                                  Yamaha Motor India Customer Care's response
                                  Hi,

                                  Greetings from Yamaha,
                                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                  User name
                                  Mobile number
                                  Email id
                                  Chassis number
                                  Nature of Complaint
                                  Concerned dealership
                                  Retail date
                                  Address (if possible)
                                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                  Regards
                                  Team Yamaha
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                                    S
                                    Sangram R C
                                    from Pune, Maharashtra
                                    May 18, 2017
                                    Resolved
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                                    Resolved

                                    Address: 411006

                                    Bike Pending for serving for Last 3 Days with the dealer, when escalated the issue showroom says we will service the bike in 10 min and give, Now my issues is three days bike was with them they did not service it, now in ten minutes how is it possible to service a bike.

                                    The quality standards of Yamaha is too low, i regret taking a bike from Yamaha, Pathetic service. very poor service after sales. just imagine need to go to the showroom for bike every now n then in this torching heat of summer.

                                    If Yamaha India still feels they have a bit professionalism left in them help me get my bike service with proper check up or else need to approach the Consumer forum.

                                    Dealer Showrom: Spirit Automotive, Adarsh Nagar, Tingre Nagar, Vishrantwadi Pune
                                    Jun 24, 2017
                                    Complaint marked as Resolved 
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 24, 2017
                                    Yamaha Motor India Customer Care's response
                                    Hi,

                                    Greetings from Yamaha,
                                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                    Regards
                                    Team Yamaha
                                    Dear sir,
                                    I already registering my compliant of my new Byke till 1months no one can clear my compliant still my Byke in IA MOTORS IN SALEM how can i do my work without issue clearing who is responsible plz take action immediately otherwise give me another Byke gir me otherwise i ll be go for consumer ...
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                                      G
                                      Gunasekar G
                                      from Chennai, Tamil Nadu
                                      May 16, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600016

                                      I bought my fz fi bike from bikerz yamaha chennai alandur branch on 2.5.2017, still now the showroom members cannot able to register my bike, they need another one week for registration, this is very worst, in chennai only 4 days required for registration. So please do the needful. While i ask to them they are telling silly reasons, i cannot able to drive my bike without registration.
                                      Jun 24, 2017
                                      Complaint marked as Resolved 
                                      Yamaha Motor India customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 24, 2017
                                      Yamaha Motor India Customer Care's response
                                      Hi,

                                      Greetings from Yamaha,
                                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                      User name
                                      Mobile number
                                      Email id
                                      Chassis number
                                      Nature of Complaint
                                      Concerned dealership
                                      Retail date
                                      Address (if possible)
                                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                      Regards
                                      Team Yamaha
                                      Helpful
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                                        P
                                        Pratheesh Palakkad
                                        from Ernakulam, Kerala
                                        May 16, 2017
                                        Resolved
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                                        Resolved

                                        Dear sir

                                        Iam writing to you as iam very much dissapointed as i bought a new yamaha fz 16.

                                        I bought yamaha fz 16 black colour engine number: (21cm058649, chassis number: me121com1h2058413) from wings yamaha on march 6th and i got complaint of engine misfiring from very next day of delivery of the vehicle and when i reported this to wings yamaha they said it will be ok when vehicle will run for some kilometers, and i have done first service from mp motors nellipuzha mannarkkad on 6/4/2017, and later i found abnormal noise from engine side & i had reported at wings yamaha again on 10/4/2017, they had done some engine tuning, still the complaint is not rectified so i called customer care on same day and reported the complaint, i got a call back from vijay auto agencies aluva and i have given the vehicle at vijay auto agencies on 12/04/2017 they have rectified the complaint i have closed the complaint on 17/4/2017, but again found abnormal noise & misfiring from very next day of closure of complaint and i have given the vehicle at vijay auto agencies aluva and kept vehicle at service centre for one day and they delivered vehicle next day after rectification.
                                        There was no complaints during next 400 kms, but after running 400kms the same complaint found and i lodged complaint at customer care again on 10/05/2017, again i went to service centre and they informed the that the abnormal noise is due to defective crank, so we requested to them to give back the vehicle with remarks about the complaints but they were not willing to do that, as i have paid rs 88000 to buy this vehicle its my right to get details of complaints written as remarks as all dealers do.
                                        I took back the vehicle without repairing even i didnt get any calls from dealership.

                                        I am very much dissapointed by the service & the product quality, no responsibility from the sales & service departments of your dealers.

                                        I have given vehicle at service centre 3 times even after 3 visits they are not able to rectify the complaint i need the vehicle to be replaced with new one as it is a brand new vehicle and the complaint was occured even before 1000kms.

                                        I need a proper solution from the manufacture as iam losing my time and money.
                                        Iam approaching you before my further legal steps.

                                        Please look into the matter seriously and kindly do the needfull.

                                        Kindly do the needfull.

                                        Thankyou & regards
                                        Pratheesh p

                                        Ph: [protected],[protected]
                                        Jun 24, 2017
                                        Complaint marked as Resolved 
                                        Yamaha Motor India customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 24, 2017
                                        Yamaha Motor India Customer Care's response
                                        Hi,

                                        Greetings from Yamaha,
                                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                        User name
                                        Mobile number
                                        Email id
                                        Chassis number
                                        Nature of Complaint
                                        Concerned dealership
                                        Retail date
                                        Address (if possible)
                                        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                        Regards
                                        Team Yamaha
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