Yamaha Motor India Complaints & Reviews

I have purchased new rx [censored]o few days back, bike having a missing problem and it is very hard to drive, i have shared this problem from the day one when i was taking the delivery of my bike at that time mechanic shared that you have to give more race at the time of speed below 30. Now this problem is becoming a headache
Of all day in morning i have to use ignition button for at least 50 time if am driving for 3 to 4 km.in traffic i have to keep over race due to engine of problem due to missing. I am so much regretting after purchasing rx sulto.
Please do the needful as in only 20 days i got to much frustrated. Need support from the company i have paid money for better ride not for frustration.

I have bought a yamaha fascino scooty from the dealer shail yamaha, bharat mata chowk, harmu road, ranchi on 31/03/2017. The price rs 64800/- was told as on road price which includes insurance, registration and temporary number registration. The dealer gave rs 5000/- as discount. But the temporary number has not been given to me as on date as the dealer has not applied for it. The insurance and original registration slip has been given to me. The registration document shows the sale amount as rs 53600/-(documents attached) but the dealer has taken rs 64800/- as on road price. The difference is huge as the insurance costs rs 1988/- and the registration costs rs 2630/-. As the sale amount showing in the registration document is rs 53600/-, the discount was on off road price but they did the discount on on road price.. They have cheated rs 5000/- in the name of discount. They have also cheated by including the temporary number registration in the on road price as there were no provisions of temporary number for bs iii vehicles at the time of purchase as far my knowledge is concern. On enquiry with the dealer, they are refusing to return the temporary number charge (approx rs 1500) and the difference amount rs 5000/- showing in the registration document.

Pratyush pathak
h-64, harmu, ranchi
[protected]
pathak.[protected]@gmail.Com

Dear Team,

Request you to look into this on priority as the same issue is being facing from last 1 year.

I had purchased Yamaha FZS on 16/07/2015, since then I am facing the problem in Self.

Each time I am raising the issue on the Self Start the Showroom service team of Lakshmi International in Bannerghatta road is doing some temporary work and for 1 week it will work, and for the same I have to take the bike to showroom for the same concern.

Yesterday while going home from office, the self was not working and bike got off, and I had to drag the bike nearly around 10 km as all the shops and showroom were closed.

I am every time asking the mechanics to change the self, they will revert saying its fine just tuning and relay adjustment is required. I have paid nearly 7000 to 8000 for this itself.

Kindly look into this and I need a call from the Yamaha Office so that we can talk and close this.

I am making this clear I will not pay any amount for the same as the issue I am facing since starting.

My bike is at residence not starting. Please send some of your engineer to rectify as the bike is not starting.

Model No. Yamaha FZ S.

Chassis No. ME1RG0721F0053655

Engine No. G3C8E0091050.

--
Regard's
Prakash Jha
[protected] / [protected]

Related to worst service provided by yamaha (Bangalore wheels)...
Today (5/5/17) i had given my bike to the service station, i was the 4th customer for the day in the queue & submitted the vehicle for service (Jc no. A 10599)... Executive had informed that vehicle can be collected in the evening (I too had urgent need of vehicle for this weekend)... Waited till 6pm, there was no call from service team.. So later directly visited to the service station @ 6.45... The worst reply from ur executive was that the bike is not yet serviced, u can collect the vehicle tomorrow... I was very upset & this is not the 1st time i am facing this issue... I am fed up with ur yamaha company & time to say good bye...
In feature ur company vehicle will not be purchased by my family or by my relatives. The same feedback will be shared to friends & colleagues who r interested in buying yamaha vehicles.
The present vehicle will be sold within a week... I don't required ur services anymore...

This is to bring into your attention regarding the poor service provided by ts enterprises, yamaha showroom, davangere, karnataka.
- gave detailed information about the complaints
- taken down in the job card by the attender
-they handed over the vehicle to me only after bill payment, hence i couldn't inspect the bike before paying the bill
- wash not done inspite of paying for it
- tail lamps not repaired
- indicators not repaired
- lubrication not done
-tyre pressure not checked and corrected
- none of the things i had mentioned was done
- above all that the staff has an ignorant and rude behavior.
- this has happened multiple times.

I have purchased the yamaha vehicle (Fzs - v2), on dated 24/02/2017 but after several reminders and followups about my registration and vehicle number the dealer is not responding me properly.
If i am asking him about the vehicle number, he always gives excuses that we processing
Till now i have not received bill of purchase (Invoice) of the same.

Recently I had booked yamaha fascino in yamaha swag bash event held in M.G.Road, Banglaore. There were some offers for customers who had booked vehicles in expo. Offers were like faster delivery and 1 gram free gold coin. Showroom staff were very nice and humble until we booked the vehicle and told us to transfer the full amount before vehicle delivery. Once the amount was transfered they didnt even bothered to call us back and delayed our delivery. They made us to wait half day on first day and said they cant deliver the vehicle last moment. Finally we had to collect the vehicle on next day. Also they told us that free 1 gram gold coin will be deivered to our place. After that we kept on waiting and if called people are not picking call. If picked also they will tell "sir come home today by 7pm, we will be coming to deliver the free gold coin". After 6 o clk they dont even pick the call. Its really frustrating and every day we have to waste our time and keep waiting for these guys.

Sir,
i bought yamaha fz on 30.10.2016
from next day iam say that my rear wheel alloy has bending so kindly replace but the showroon the said it will be cleared in this service but service they are not taking care about it still now the problem is the in my bike so kindly replace my rear wheel because it is manufacture defeact or it my bended during shipping or transpoting so kindly take acction...

Scotty was booked on 31st march. They didn't gave us documents till now i. E. 2nd may. And wrong scotty was delivered to us. Red we ordered they delivered us blue one this happened twice, then when we went to showroom for inquiry 4-5 times on weekly basis (1time in each week) twice there was no concern person was there to attain customer at pick time i. E. Morning 11:30. They don't reply properly. When we asked about documents n wrong delivery they have nothing to tell much and give false commitments. They gave us 4 different dates for document completion and no. Plate arrival, all the dates we went and we got nothing. Excuses like madam document return ho geye rto se or rto is working slow bla bla stupid exuses were given. They don't followup the customer or do not reply properly. Worst experience ever with yamaha.
At same time we booked a bike with honda and within 8days everything they provided us. Its fully complete with accessories as well. Where as i am suffering for accessories also from yamaha. Even helmet which they (Yamaha) provided is of so cheap quality.

Do not shop through yamaha (Nerul).

Hi

I have bought my FZ few weeks back and I gotta say the bike is great. But I am very disappointed with the lighting. Low beam doesnt cover much of the road and the high beam is pathetic. Focus area is of high beam is very less and the angle of the high beam is too short. There are a lot of guys out there facing this same issue.

Please fix this

Dear sir,
I am a consumer of your product yamaha rayzr, my name is subodh t santi (Owner's name: suvarna t santi) living in sion, dharavi.

I had purchase my rayzr scooter from a agent near my locality who is a agent of dolphin yamaha andheri (E) i have been facing difficulties and many fault since the day i took the scooty from showroom, faults like my engine is so fast as the acceleration takes jst a touch to catch the speed even i am not accelerating it, it was a danger i face to my life twice in that scooty, i shown it to dealer, they just reduce the engine, and it happen again after a while of riding and giving less mileage appox 30 km/ltr its a big issue for a new bike, many says it a manufacturing default as nothing has been touched inside, hope there would be replacement as i am unsatisfied with my scooty, i am a college student it hard for me to ride now, am i did something wrong as selecting yamaha company scooter? People of your company just dodging the fault to each other, where should i go now? Unsatisfied indeed sir, hope for resolving my problems asap

Hi team,

Vehicle number : tn 14 e 6583
Model : r15 version 0.2
Vehicle submitted date :[protected]
Job card number : 87040

My bike suffered some damages because of an accident, so left the vehicle for repair at raj yamaha service center @ thoraipakkam omr on the above mentioned date. Have not got any positive response from the team on the delivery date of the vehicle yet. Every time i call the response from the service center is that the parts are yet to arrive. After repeated follows up and four promised dates later i was informed that i would be getting my bike on last friday[protected]. But have not received any response from them yet. On ringing them up again now they are saying that the doom part of the bike is yet to arrive. I am not sure how many months i will have to wait to get my bike repaired. If this is the service being provided the yamaha service centers, i would recommend my friends not to get an yamaha vehicle. I understand that to get the original yamaha parts it may take sometime, but didnt know that even two months is not enough for you guys to get the part of a bike model which is still in production. I am very much disappointed with your service, if there is a delay in the deliver of the vehicle atleast a call informing the status would have been appreciated. Waiting till the last minute for the customer to come and request for the status does not look good on your brand name.

I will need to know a final date as when my bike will be delivered to me after all the repairs are made.

Also i mailed these complaint to "[protected]@yamaha-motor-india.com" on 26th april 2017, but still i didnt get any reply.
Regards,
Viknesh

I have bought Yamaha FZ V2 on March 2016 in perfect riders. From the day 1there is some problem in the handle bar. 4 services are completed. They have not rectified it. Also there is a huge engine noise still after changing the clutch plate 30 days before. Perfect riders is not able to solve the issue.
I came back today[protected]. They are asking me to come back in next service. Every time I give to service they are not doing it properly and asking me to come next time.

Handle bar issue.
Heavy Engine noise.

I am mr karthik pillai frm dombivali i buyed new bike yamaha r15s in december 2016.. As my bikes mono suspenion is not working its become so hard... I have done all services in tym to tym in yamaha service center... I complained in first service only my bikes prblm bt they r not taking any severe action...in dombivali... Plz take some action... As i showed it to kharghar yamaha showroom also they r also not taking any action

Dear sir,
I am agustin, my contact no is [protected]

I bought a yamaha saluto disc brake bike on march 29, 2017 in samukh motors at chennai selaiyur branch. At the time of purchase, the dealer promised me that the bike will be registered in rto in 3 three days. So, he advised me to take the bike on the day as it is a good day. I believed his words and took the bike. Also, he promised to handover all the documents after the registration.

However, he did not keep his promise. I regularly inquired him about the registration and he said it will be done in few days only rto approval pending. Now, it has been passed a month and still the bike is not registered and no proper response from the dealer and also yamaha customer care is saying the same.

Both, the parties have cheated me and i am now not able to use my bike without registration irrespective of full settlement at once.

During my previous service payment on the date 24/02/2017 my money was struck during online payment i. E.., i swiped my card so it got struck so i paid my bill in cash then they told me it will credited in my account within 15 working days it's been two months and 2 days since this issue is happened i didn't get my money back it's due to their negligence... Please sir take necessary action on this service centre

Dear yamaha team'
We are purchases new fascino from kings motors, ([protected]) near bhawani it park, baner, pune dated 24 jan 2017, today is 24 april 2017 till date we are not received registration no. Kings motors not given registration no. They told me last 2 month "im giving you rto no. 1 or 2 days" what i do please take necessary action & guide us

Thanks & regard

Ajay sharma

Very poor... Extremely dissatisfied.. I had made my full payment for r15s on 10th of march 2017 and submitted all my documents, they specifically asked for registered rent agreement since i am an outstation candidate for which i had to pay around 5k for doing it because i didnot want any delay in paperwork... All this for nothing... They had told me they will give my bike with registered number plate within 20 days since all my documents and payment was done beforehand. Its been more than one and half month and still i havenot got a single document, they had allowed me take my bike only after many visit to the showroom and they handed me the bike on 3 of april that to without any documentation. Everytime i call they give reason, i am very much disappointed and i request anyone trying to purchase a bike from sakshi motors get ready for disappointment they will never value customers. Even if the showroom is located near you, which happened in my case, never go to them. They will take more than 4 months to give your documents as seen from other reviews. Even if you decide to buy the bike then get ready to pay fine to police everyday. Sakshi motors kindly learn how to respect your customers, we saved a lot of money to get our dream bike and it was supposed to be special. But you guys completely gave me a terrible lesson. Thank you so much. God bless you.

Dear team,
I have got my bike serviced from your authorized service centre named Ryderz, Meham road, Bhiwani, Haryana on 18th of april .
Following the issues I have faced with the services provided:-
1. The type of service in paid and i have been charged for washing.
2. I have been charged service tax but service tax no is present on the invoice.

Following is the vehicle details:-
Vehicle no :- RJ11SD0008
Chassis no :- ME145S077B2010598

Request you to provide the resolution to the undersigned.

Enclosed is the copy of invoice.

Regards
Narendra Singh Jadon
[protected]
vishan.[protected]@relianceada.com

Dear sir/mam,
I bought fz - v2 vehicle from nagercoil - kavin motors. I purchased the vehicle on 31st march and today is 15th march its 35 days but till now i have not recieved the registration number and other papers like inurance and all. I am not able to take my vehicle to job.
This a heights of lethargic behaviour which is not at all acceptable. I want immediate action to be take on this.