Claimed

Yamaha Motor India Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 3295
Resolved
2272
Unresolved
1023
Contacts

File a complaint to Yamaha Motor India

Having problems with Yamaha Motor India?

File a complaint and get it resolved by Yamaha Motor India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Yamaha Motor India reviews & complaints page 112

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
gaurav payer
from Indapur, Maharashtra
Apr 8, 2017
Resolved
Report
Copy
Resolved

Address: Thane, Maharashtra, 421306

I had purchased alfa scooter from ulhasnagar yamaha showroom . But at the time of delivery also they didnt wash it properly and battery was not fitted i have to wait for more than 3 hrs . Then after two days i noticed that there was a leakage of shock absorber oil and i reported to showroom and service center, but i didn't see any good service from yamaha.
May 28, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Yamaha Motor India Customer Care's response
Dear Gaurav,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    RajanThekkat
    from Guruvayur, Kerala
    Apr 7, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: Thrissur, Kerala, 680121

    Ordered for an Alpha scooter, black in color with disk brake and digital display of 2017 make (BS4) but delivered an old type 2016 make analog display type onDate 23 March.when made complaint, the dealer Avaran Bike House Irinjalakuda 680121, replaced the display to a digital one and told that since the temporary registration has already done, no way for any other compromise.They charged me Rs, 68000/- for the old model vehicle as on road price.
    Now, I don't know what type vehicle I own and it's actual price.
    This is absolutely cheating by the yamaha dealer/Yamaha Motor India as far as I am concerned.
    I already made repeated complaints week ago along with invoice, bill and service manual.All showing different models.
    Seek Original new model or cash back.
    May 10, 2017
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Apr 08, 2017
    Yamaha Motor India Customer Care's response
    Dear Rajan,

    Greetings from Yamaha,

    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

    Regards
    Team Yamaha
    Apr 21, 2017
    Updated by RajanThekkat
    Even after repeated reminders with all evidences, no action has been taken yet or
    least interested to settle the issue by Yamaha team or the dealer, Avaran bike house Irinjalakuda, Thrissur, Kerala.
    All are cautioned when deal with this dealer and the customer care service.
    03.04.2017 Yamaha showroom staff calling me about service. Your staff speech is very very illiterate. I m new customer for yamaha .Last year september 2016 im taken new R15 BIKE in tuticorin showroom.only 3 free services completed . in future i nt come to yamaha .

    VERY VERY POOR STAFF BEHAVIOR AND SERVICE .TOTALLY TUTICORIN BRANCH WASTE.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prashil Shedge
      from Pune, Maharashtra
      Apr 7, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Thane, Maharashtra, 401107

      Dear Sir,

      I have given my bike in the service center of YAMAHA present in the Mira-road(Thane-401107) for 3 rd servicing.
      However I observed that during bike servicing, there employees are removing petrol of my bike. I have observed this twice, almost 2-3 liter petrol was removed from my bike.
      when I called and asked the manager and the staff regarding this issue, the manager is saying that, he is not aware of this thing and gave me assurance that it won't be happen in future.
      I want you to please take some action on such service center.
      Awaiting for your response.

      Thank you,
      Best Regards,
      Prashant
      May 11, 2017
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Apr 08, 2017
      Yamaha Motor India Customer Care's response
      Dear Prashil Shedge,

      Greetings from Yamaha,
      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

      Regards
      Team Yamaha
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rupendra Kararia
        from Nasirabad, Rajasthan
        Apr 7, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Ajmer, Rajasthan, 305001

        Dear sir this is to inform you that'
        On 31 March I purchase Yamaha saluto from Paras motors Ajmer
        Sir I paid 58000rs cash there . But they are giving me bill of 48455 rs only
        And the give me two type of receipt one contain the name of ferm but the anather does not contain any name of ferm . Just want to know that this is the authenticity of Yamaha to there dealer to give such type of receipt to there customer.
        Sir please reply me.
        I m attaching that receipt .
        +2 photos
        May 11, 2017
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Apr 08, 2017
        Yamaha Motor India Customer Care's response
        Dear Rupendra Kararia,

        Greetings from Yamaha,
        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
        User name
        Mobile number
        Email id
        Chassis number
        Nature of Complaint
        Concerned dealership
        Retail date
        Address (if possible)
        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

        Regards
        Team Yamaha
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          diamond uesi
          from Fatehpur, Uttar Pradesh
          Apr 4, 2017
          Resolved
          Report
          Copy
          Resolved

          Address: 208014
          Website: [email protected]

          Yamaha SZR purchased on Jan 2015, after 5 month the left front shocker leaked and informed to SHREE NIWAS AUTO SALES, JUHI KANPUR, service center, they said next service they will replace it, This continued for next one and half year each every time I received next date for replacement and today I came to know that there is no entry of services in online.
          All bills are attached. In last two bills they write and give that they will change it in next service on BILL No. 3312 Job No. 2743 & Invoice No 5 and Job no. 4 but
          no progress.
          Will I get justice ?
          Kindly do the needful...
          +2 photos
          May 7, 2017
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Apr 05, 2017
          Yamaha Motor India Customer Care's response
          Dear Amit Shukla,

          Greetings from Yamaha,
          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

          Regards
          Team Yamaha
          Scooty no.UP14DC3580
          i gave scooty on a accident insurance cliam. but your sevice station have taken approx 1 month. if i ask whats the status of my scooty so they never entertain me..
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            O
            Omkar1996
            from Mumbai, Maharashtra
            Mar 31, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Mumbai City, Maharashtra, 400055
            Website: [email protected]

            Hello sir, i have yamaha fz version 2 - blue colour
            I baught it 2 years ago from Shree Vighharta showroom .
            But the problem is i haven't received my vehicles papers yet..whenever i tried to call them they don't received the call or they change their number and most of the times their showroom shutter is down so i unable to meet them since long.
            Whenever i meet them they promised me that they will send vehicles papers as early as possible . But i still not received any document from them.
            I am using TC number for my bike since i baught it.
            May 11, 2017
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Apr 03, 2017
            Yamaha Motor India Customer Care's response
            Dear Omkar1996,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

            Regards
            Team Yamaha
            Fazer fi engine problem of my bike no BR01CR2972 I just visited several time for pickup problem but I didn't get solutions after paying a heavy amount of bill n according to Yahama policy if any problem in engine it should be replaced bt they didn't so please help me out from this problem

            Not receiving bike papers - Comment #2693760 - Image #0
            Not receiving bike papers - Comment #2693760 - Image #1
            Not receiving bike papers - Comment #2693760 - Image #2
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kapil Dev08
              from Ponnuru, Andhra Pradesh
              Mar 30, 2017
              Resolved
              Report
              Copy
              Resolved

              Servicing is not at all satisfied at your service center

              Address: Hyderabad, Andhra Pradesh, 500084

              I have given my bike for servicing at Sri Ganesh motors lb Nagar, at time of delivery I have waited for more than 1 hour and bike is full of oil, no proper response from anyone​. My bike no TS08EH8783 and model is Yamaha fzs version 2.

              It's better to shut down your service center in stead of waisting you money and our time & money

              Bill no WS1611937

              Kapildev.K
              [protected]...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              T
              Tejas Borhade
              from Mumbai, Maharashtra
              Mar 30, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Mumbai

              Hii, respected sir, I visited the kamla Yamaha at lower parel at 30/03/2017. I wants to service my bike FZS but due to some reason I was not kept the bike for service over their at that time the advisor who's name is Mr. Dharma behave a rudely with me and spoken I should pay the estimation charges of Rs 250 /-to his dealer I requested him I will be came tomorrow surely but he kept a my bike key in his table. After whenever I was going to paid the charges than that guy not having a swiped machine. They forced to paid me in cash mode. I am really in trouble that's why it was not possible to kept the bike for service today. in whole process was very time consuming and my family was hospitalized, so, Regarding whole this matter I am going to launch the complaint in consumer foram.
              May 5, 2017
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Verified Support
              Mar 31, 2017
              Yamaha Motor India Customer Care's response
              Dear Tejas Borhade,

              Greetings from Yamaha,
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

              Regards
              Team Yamaha
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                prakash_m87
                Mar 29, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Chennai, Tamil Nadu, 603202

                Worst service in yamaha, no proper response. I bought Fascino bike 8 months back, from the beginning i an facing mileage issue, when i checked with service manager, said initial stage mileage will be less only, later only it will increase, but as of now, mileage getting down only, also tried to call serveral times yamaha customer service, no one picked the call from customer service. World worst company.
                May 1, 2017
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Mar 30, 2017
                Yamaha Motor India Customer Care's response
                Dear Prakash,

                Greetings from Yamaha,
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                Regards
                Team Yamaha
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vimal skull
                  from Chennai, Tamil Nadu
                  Mar 28, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 600037

                  I cannot get a air woes for fz-s I have walk in several time to yahama showroom in Padi the respond to the customer is worst if v didn't able to get small product than what is the use of buying a yahama bike the air woes is not available in outside market but in our own outlet also don't haveing stock for it . if we place order several time also it is not avalable in ur own outlet it is worst experience to have a Yamaha bike
                  May 11, 2017
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 29, 2017
                  Yamaha Motor India Customer Care's response
                  Dear Vimal Skull,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                  Regards
                  Team Yamaha
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    E
                    emilrajeldho
                    from Thiruvananthapuram, Kerala
                    Mar 27, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kozhikode, Kerala

                    I have give my alpha scooter for accident repair, they took near one month to get parts, when i contacted the delar ship for inquiry of my vehicle i didn't get any replay, if i call they took the call always tell supervisor is gone for lunch every time i have experienced same answer from the person who took my cal, finely i desided to go and meet the head of service to tell complaint why this much delay he replied me that due to lake of fund they cant oder the parts, total bill amt is around rs10000, this much amt is not providing the delar then why are giving authorization for such persons how are no able to make fund, i am also working in authorized delar, me having two more vehicle all works are take from delars only, 1st time i am experiencing this, next time on words i wont go to yamaha delar to repair my vehicle

                    vehicle no:kl 11 az 5575
                    my no:[protected]
                    name :emil raj eldho
                    delar name :amg vehicles 27/2181, 2181a mini bye pass road puthiyara, calicut 673004
                    May 10, 2017
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 28, 2017
                    Yamaha Motor India Customer Care's response
                    Dear Emil Raj Eldho,

                    Greetings from Yamaha,
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                    Regards
                    Team Yamaha
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sharmaak4
                      from Chandigarh, Chandigarh
                      Mar 27, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Kangra, Himachal Pradesh, 176102

                      Bought alpha on 27 apr. 2014 The vehicle is given mileage 30to35 . Service station and Dealer were contacted to correct the issue. But the problem has not been attended.. I already spent lot of time and suffered inconvenience. During the first free service problem was again stated to the manager. But vehicle was returned without resolving the issue. Very disappointing.
                      Sales dealer and Workshop name Vishawkarma motor Thakurdwara every service i raised the issue of low mileage but they not resolve it . Now i contact the toll free no. in mid of dec.2016 then after 3month some engneer contacted by mobile & i visited 23/03/2017 & i visited the workshop & they resolve the issue but they charge Rs1741/- why i pay this amount because the fault of yahma. who will pay my fuel cost which i consumed. if yhama not reverse my payment i go to consumer court. pl. resolve the issue.
                      May 15, 2017
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 14, 2017
                      Yamaha Motor India Customer Care's response
                      Hi,

                      Greetings from Yamaha,
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                      Regards
                      Team Yamaha
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Saikumar Sunki
                        from Hyderabad, Telangana
                        Mar 25, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500018
                        Website: www.yamaha-motor-india.com

                        Hi,

                        I brought Fazer Version 2 exactly 2 months back. And I can see that now bike itself is not starting. the switch to on headlights is not working before..

                        what kind of product is this...Am I given a good product ??

                        when I call service people yamaha hyderabad erragadda, they said that we will come by an hour and I called them after an hour he says again an hour this has led to more than 12 hours what kind of service you people are giving if this is what you people want to do don't sell these kind of products anymore.
                        May 2, 2017
                        Complaint marked as Resolved 
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 27, 2017
                        Yamaha Motor India Customer Care's response
                        Dear Saikumar Sunki,

                        Greetings from Yamaha,
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                        Regards
                        Team Yamaha
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          raviranjanjha
                          from Sirsaganj, Uttar Pradesh
                          Mar 25, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Bikaner, Rajasthan, 334001

                          Dear sir,
                          I Ravi Ranjan Jha, have given my bike to Gupta motors Bikaner service center for repairing some parts on 22.03.2017, Rajasthan, which demaged in accident, there was insurance coverage, insurance company made their survey on 22.03.2017 itself. Today is 25.03.2017 there is no progress in repairing, when I called the person attends servicing, what I got reply is that they are not having parts available at store which to be changed, now they are telling it will take 8-10 days from today onwards,
                          Sir I need bike on urgent basis due to some problem, but they are not ready to hear. I got reply by them is not satisfactory. So I request you to please make an arrangement to get the bike repaired at the earliest.

                          Thank you
                          May 2, 2017
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 27, 2017
                          Yamaha Motor India Customer Care's response
                          Dear Ravi Ranjanjha,

                          Greetings from Yamaha,
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                          Regards
                          Team Yamaha
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pravinshail
                            from Sitapur, Uttar Pradesh
                            Mar 22, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Allahabad, Uttar Pradesh, 211001
                            Website: www.yamaha-motor-india.com

                            Bought Fascino on 17 Feb, 2017. The vehicle is not starting by SELF. Service station and Dealer were contacted to correct the issue. But the problem has not been attended. Customer was also advised to get it battery charged from private mechanic indicating workshop does not want to look into the problem. Customer has already spent lot of time and suffered inconvenience. During the first free service on 16, March, 2017 problem was again stated to the manager. But vehicle was returned without resolving the Self Start issue. Very disappointing.
                            Sales dealer and Workshop name- ELDEE Yamaha. Civil Lines, Allahabad. mob- [protected], [protected]
                            Apr 23, 2017
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 23, 2017
                            Yamaha Motor India Customer Care's response
                            Dear Pravin Shail,

                            Greetings from Yamaha,
                            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                            User name
                            Mobile number
                            Email id
                            Chassis number
                            Nature of Complaint
                            Concerned dealership
                            Retail date
                            Address (if possible)
                            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                            Regards
                            Team Yamaha
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sairam0903
                              from Hyderabad, Telangana
                              Mar 22, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 500032

                              Hi,
                              I want to buy a bike FZS v2.0 on 23rd March, 2017 at Pearl Yamaha, Kondapur(Gachibowli-Miyapur road).
                              They are asking 2% extra charges. Why should I give extra 2% for paying through credit card.

                              I need to know the reason for this 2% extra charging.
                              Why they are encouraging people for cash transactions when the whole world is going for cash less.

                              Should I buy the bike or not? If yes, I don't want to pay extra 2%.
                              Please let me know your responce by 23rd March 2017. So that I will go futher.
                              Apr 26, 2017
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 23, 2017
                              Yamaha Motor India Customer Care's response
                              Dear Sairam0903,

                              Greetings from Yamaha,
                              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                              Regards
                              Team Yamaha
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                yadav.ashish090690
                                from Pune, Maharashtra
                                Mar 21, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Pune, Maharashtra, 411045
                                Website: www.yamaha-motor-india.com/contact-us.html

                                I have booked a yamaha bike on 28 december 2016. I paid the complete amount of rs. 96000 approx. For fzs (Fi) black smx on
                                18 feb 2017. I have received the insurance of tata aig on 23 feb 2017. On 18 feb 2017, i was promised that my bike will be delivered along with permanent number/ registration/fitting/complete accessories
                                Within 10 working days. It has been a month and i am disappointed with the outcome that kings motors yamaha, baner road, pune could not meet their commitments and did not deliver the bike as registration process took
                                Longer time than expected/promised to the customer.
                                You are requested to look into the matter and reply to me on - yadav. [protected]@rediffmail.com
                                May 10, 2017
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Mar 21, 2017
                                Updated by yadav.ashish090690
                                No Email and No SMS after 23 Feb 2017 has been received by the customer. No status update/ follow up and very slow process by Kings Motors Yamaha in delivery of Yamaha Bike to the customer.
                                Verified Support
                                Mar 22, 2017
                                Yamaha Motor India Customer Care's response
                                Dear Ashish,

                                Greetings from Yamaha,
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                Regards
                                Team Yamaha
                                Mar 24, 2017
                                Updated by yadav.ashish090690
                                Name : Ashish Yadav; Mobile Number : xxxxxxx708; Email Id : yadav.[protected]@gmail.com; Chasis Number: ME1RG0721H0282471; Nature of complaint: Refund of full amount for the motorcycle booked as the dealer could not fulfill his commitment; Concerned dealership: Kings Motors Yamaha, Baner, Pune;
                                Also, I have forwarded an email to [protected]@yamaha-motor-india.com
                                Mar 27, 2017
                                Updated by yadav.ashish090690
                                In case the dealer and Yamaha people are not able to provide the bike with permanent number, accessories by 6 PM on 27 march 2016( as per your latest commmitment ), customer will only ask for refund and no delivery of bike would be accepted after 6 pm today. The same has been intimated to customer- care, dealer and if required, legal action would be taken starting tomorrow morning and "refund of amount by 100 % paid for bike" would only be the case accepted from tommorrow - 28 March 2017.
                                Mar 27, 2017
                                Updated by yadav.ashish090690
                                In case the dealer and Yamaha people are not able to provide the bike with permanent number, accessories by 6 PM on 27 march 2017( as per your latest commmitment ), customer will only ask for refund and no delivery of bike would be accepted after 6 pm today. The same has been intimated to customer- care, dealer and if required, legal action would be taken starting tomorrow morning and "refund of amount by 100 % paid for bike" would only be the case accepted from tommorrow - 28 March 2017.

                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rmgaikwad98
                                  from Nashik, Maharashtra
                                  Mar 21, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Nashik, Maharashtra, 422009

                                  Sir, I visited the Yamaha showroom M/S Jayshree Wheels, Nashik, for purchase of Fascino Two Wheeler during first week of February, 2017, and request to handover the vehicle on 1st March, 2017 duly completed with Insurance, Registration and Fitting, etc . The sales manager told me that the vehicle can be delivered on first March 2017 duly completed in all respect only if the entire amount is paid in advance. Accordingly, I paid the amount of Rs 65500/-( which includs the RTO taxes, registration and fittings ect.) through cheque on 10th of February, 2017 and the amount of Rs 65500/- was credited to the account of the dealer on15th of February, 2017. I took delivery of the vehicle on 1st March, 2017. But the RTO registration has not been done so far. The dealer did not hand over any document of the vehicle, except the Insurance papers. Now, in spite of so many requests to the dealer and the the Company"s customer care centre, no action is being taken. Complaint has been registered by Yamaha Motor India vide no Customer complaint number is IC-29874-G9M4 dated 15th March, 2017. No action is being taken by the dealer or by the Company's customer care.
                                  May 11, 2017
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 22, 2017
                                  Yamaha Motor India Customer Care's response
                                  Dear rmgaikwad98,

                                  We regret for the inconvenience caused to you, We request you to please mail us your complaint using this link - http://www.yamaha-motor-india.com/contact-us.html

                                  Warm Regards
                                  India Yamaha Motor
                                  Mar 23, 2017
                                  Updated by rmgaikwad98
                                  I have already mail my complaint to you and the same has been registered on 15th March. but no action has been taken by you or the dealer. Now, I want to know the reasons for not taking action in time by the dealer to get register the vehicle before delivery, as the entire amount of the vehicle was paid on 10th of February and the vehicle was delivered on 1st of March. The amount of Rs 65500/- was paid to the dealer and no action was taken till writting to the consumer forum and the amount was with the dealer. I want interest for the period from 10th February to 22nd March. as had the amount been kept in the bank I would have earn interest and moreover, the problems I faced due to non registration, could have been avoided. The concern dealer's staff may be asked to make good the loss.
                                  Mar 23, 2017
                                  Updated by rmgaikwad98
                                  Today The showroom representative handed over me the RTO Tax receipt, but other documents are still awaited, and no further communication whatsoever from the company has been received.
                                  Mar 24, 2017
                                  Updated by rmgaikwad98
                                  NO ACTION SO FAR HAS BEEN TAKEN BY THE YAMAHA CUSTOMER CARE CENTRE ON THE COMPLAINT AND THE DEALER HAS ALSO NOT TAKEN ACTION.
                                  Mar 29, 2017
                                  Updated by rmgaikwad98
                                  NO ACTION SO FAR HAS BEEN TAKEN BY THE YAMAHA CUSTOMER CARE CENTRE ON THE COMPLAINT AND THE DEALER HAS ALSO NOT TAKEN ACTION.
                                  Aug 26, 2017
                                  Updated by rmgaikwad98
                                  No action so far has been taken by the company on my complaint.
                                  Nov 14, 2017
                                  Updated by rmgaikwad98
                                  THE SHOWROOM REPRESENTATIVE VISITED MY HOUSE ON 11/11/2017, AFTER A PERIOD OF 9 MONTHS AND REQUESTED ME TO GIVE THE CHESIS NUMBER, SO THAT THE CASE CAN BE CLOSED. I REFUSED TO GIVE THE SAME, AS THIS IS NOT THE PROPER SOLUTION TO MY PROBLEM. MY COMPLAINT HAS NOT YET BEEN SOLVED AND THE YAMAHA COMPANY AND THE SHOW ROOM OWNER SHOULD APOLOGIES FOR THE DELAY AND NOT ATTENDING THE COMPLAINT.
                                  Nov 16, 2017
                                  Updated by rmgaikwad98
                                  TODAY I RECEIVED A MAIL FROM THE COMPANY STATING THAT NECESSARY ACTION HAS BEEN TAKEN AND THE MATTER IS CLOSED. I HAVE NOT RECEIVED ANY TYPE OF COMMUNICATION FROM THE DEALER. IT IS NOT UNDERSTOOD AS TO HOW THE MATTER IS CLOSED.
                                  Dec 13, 2017
                                  Updated by rmgaikwad98
                                  complaint is still outstanding.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Srikanth Sirangi
                                    from Hyderabad, Telangana
                                    Mar 20, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 500079
                                    Website: www.consumercomplaints.in

                                    Dear Yamaha motors,
                                    I have recently given my vehicle for servicing but there is no change in the condition of vehicle as it is the same . Our main concern was regarding the following..
                                    *loose Kick rod
                                    *problem regarding the sound of indicator
                                    But the person who has done the servicing didn't solve the above issues and instead asked us to submit a complaint. So, please respond to our complaint as soon as possible.
                                    Apr 21, 2017
                                    Complaint marked as Resolved 
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 21, 2017
                                    Yamaha Motor India Customer Care's response
                                    Dear Srikanth Sirangi,

                                    Greetings from Yamaha,
                                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                    Regards
                                    Team Yamaha
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      dheeru tawde
                                      from Morena, Madhya Pradesh
                                      Mar 19, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Betul, Madhya Pradesh, 460001
                                      Website: yamaha motors

                                      मुझे आपको शिकायत करते हुऐ यह सूचित करवाना है की बैतूल के यामाहा शोरूम के डीलर मंद्रे ऑटोमोबाइल के द्वारा यामाहा रे स्कूटर का रेगिस्ट्रेश 3 सालो में भी आज दिनांक तक भी नहीं हो पाया है

                                      जबकि नियम के अनुसार 45 दिनों क अंदर गाड़ी का रजिस्ट्रेशन होना अनिवार्य है, फिर भी मुझे मेरी स्कूटर का आज तक रेगिस्ट्रेश नॉ नहीं मिला है।मेरे द्वारा डीलर को पूरा पेमेंट कर दिया गया है अब डीलर मुझे झटके मार रहा है।मेरे द्वारा आपको गाड़ी का इंजिन और चेचिस नॉ फ़ोटो खीच कर भेज जा रहा है।आप भी अपने रिकॉर्ड में मेरे स्कूटर की जानकारी देख कर उक्त कार्यवाही करे।।

                                      कृपया कर के डीलर के प्रति उक्त कार्यवाही कर मेरे स्कूटर का रजिस्ट्रेशन दिलवाने की कृपा करे।।

                                      अतः निवेदन है की उक्त शोरूम का रिकॉर्ड चेक करे।।

                                      धनयवाद

                                      19/3/2017 प्रार्थी

                                      मनोज तावड़े
                                      बेतुल म प्र
                                      [protected]
                                      +1 photos
                                      Apr 21, 2017
                                      Complaint marked as Resolved 
                                      Yamaha Motor India customer support has been notified about the posted complaint.
                                      Mar 19, 2017
                                      Updated by dheeru tawde
                                      कृपा कर जल्द से जल्द कार्यवाही करे
                                      Verified Support
                                      Mar 21, 2017
                                      Yamaha Motor India Customer Care's response
                                      Dear Dheeru Tawde,

                                      Greetings from Yamaha,
                                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                      User name
                                      Mobile number
                                      Email id
                                      Chassis number
                                      Nature of Complaint
                                      Concerned dealership
                                      Retail date
                                      Address (if possible)
                                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                      Regards
                                      Team Yamaha
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit