Yamaha Motor India Complaints & Reviews

I have booked a yamaha bike on 28 december 2016. I paid the complete amount of rs. 96000 approx. For fzs (Fi) black smx on
18 feb 2017. I have received the insurance of tata aig on 23 feb 2017. On 18 feb 2017, i was promised that my bike will be delivered along with permanent number/ registration/fitting/complete accessories
Within 10 working days. It has been a month and i am disappointed with the outcome that kings motors yamaha, baner road, pune could not meet their commitments and did not deliver the bike as registration process took
Longer time than expected/promised to the customer.
You are requested to look into the matter and reply to me on - yadav. [protected]@rediffmail.com

Sir, I visited the Yamaha showroom M/S Jayshree Wheels, Nashik, for purchase of Fascino Two Wheeler during first week of February, 2017, and request to handover the vehicle on 1st March, 2017 duly completed with Insurance, Registration and Fitting, etc . The sales manager told me that the vehicle can be delivered on first March 2017 duly completed in all respect only if the entire amount is paid in advance. Accordingly, I paid the amount of Rs 65500/-( which includs the RTO taxes, registration and fittings ect.) through cheque on 10th of February, 2017 and the amount of Rs 65500/- was credited to the account of the dealer on15th of February, 2017. I took delivery of the vehicle on 1st March, 2017. But the RTO registration has not been done so far. The dealer did not hand over any document of the vehicle, except the Insurance papers. Now, in spite of so many requests to the dealer and the the Company"s customer care centre, no action is being taken. Complaint has been registered by Yamaha Motor India vide no Customer complaint number is IC-29874-G9M4 dated 15th March, 2017. No action is being taken by the dealer or by the Company's customer care.

Dear Yamaha motors,
I have recently given my vehicle for servicing but there is no change in the condition of vehicle as it is the same . Our main concern was regarding the following..
*loose Kick rod
*problem regarding the sound of indicator
But the person who has done the servicing didn't solve the above issues and instead asked us to submit a complaint. So, please respond to our complaint as soon as possible.

मुझे आपको शिकायत करते हुऐ यह सूचित करवाना है की बैतूल के यामाहा शोरूम के डीलर मंद्रे ऑटोमोबाइल के द्वारा यामाहा रे स्कूटर का रेगिस्ट्रेश 3 सालो में भी आज दिनांक तक भी नहीं हो पाया है

जबकि नियम के अनुसार 45 दिनों क अंदर गाड़ी का रजिस्ट्रेशन होना अनिवार्य है, फिर भी मुझे मेरी स्कूटर का आज तक रेगिस्ट्रेश नॉ नहीं मिला है।मेरे द्वारा डीलर को पूरा पेमेंट कर दिया गया है अब डीलर मुझे झटके मार रहा है।मेरे द्वारा आपको गाड़ी का इंजिन और चेचिस नॉ फ़ोटो खीच कर भेज जा रहा है।आप भी अपने रिकॉर्ड में मेरे स्कूटर की जानकारी देख कर उक्त कार्यवाही करे।।

कृपया कर के डीलर के प्रति उक्त कार्यवाही कर मेरे स्कूटर का रजिस्ट्रेशन दिलवाने की कृपा करे।।

अतः निवेदन है की उक्त शोरूम का रिकॉर्ड चेक करे।।

धनयवाद

19/3/2017 प्रार्थी

मनोज तावड़े
बेतुल म प्र
[protected]

I have purchase yamaha fascino 3 march 2017 from s d motors kasarwadi before one day of delivery (2 march 2017) sales person told that light on off switch is not available in new models & it is government new rule it is my fault that i have accept is after 2 weeks i calling for number plat sales person told you not submit helmet bill so your passing process not be done & helmet bill is also government new rule
I calling to yamaha call center that person say light on off switch is "government new rule" is starting from feb 2017 then why sales person not informed about...
My relative also purchase other company bike but they don't have any issue yamaha government is different???

Please refund me & kindly solve this issue as soon as possible

On 15 dec 2016 i have given my scooty to the dealer along with all documents for repairing under insurance claim. But till date the scooty are not ready.
Whenever i approach to the dealer directly he given me different dates.
I request to your goodself please resolve the issue as soon as possible.

Regards
Gaznafar mushtaq
Ushkara
Scooty no jk05d 8003

I have given my ray z for serving and for insurance ..the claim has done but till my fendeer has not come .and service is also not good..i have problem 2 time about service in kamla yamaha in chinchwad...why this problem is there ...they r trobling me alot pls chek this out my rz was up 6 month in showroom last year and now is to 9 days but still ty r not working on it...beacise of 1 front fender the work has stop

Zero follow up by ur dealers about the delivery status of rayzr booked by me.. My bad luck to get in touch with ur sun motors dealer in annanagar chennai... Can someone look into this??? How many should a client herself will beg to the showroom for the delivery of the bike even after finishing all the procedures... Delay happens agreed.. But y cant these dealers atleast update.. Yamaha company pizzazz for god sake don't entertain such dealers to sell ur products.. Theso ppl will make ur customers run away... Sbm svm motors of tvs and honda are 1000 times better than this sun motors 79, 3rd ave, block m, annanagar east, chennai, tamil nadu 600040

Such a horrible service my god purchased a yahama zr ready cash from them when the vehicle was delivered it was full of scratches...When asked they said handling issues...It had no pick looked like they gave a test drive vehicle very disappointed... Finally when the RC book came i was drum struck the number in the number plate and the number in the RC book are two different... They are not capable enough to even provide the correct number provided by the rto...I would have rated them 0 if the option was provided... Kindly don't buy from them...Bloody hell lot people i[censored] want to purchase kindly visit Bangalore wheels in rajajinagar... Amazing service i bet I'll not be disappointed...This above review is for sunil mehta yahama dealer tumkur road Bangalore

Dear sir
My name is biki mallick belong from guwahati, assam.
Sir i had purchased a bike fz16 fi from grand yamaha showroom situating at near bharalumukh police point, a. T road on 08/11/2016 but till today they didn't issue me the number plate receipt i called them day after day but their excuses r same.... Their after sale service is verry poor or can say worst.. They only know how to sales the bike/scooter bcoz of the companies goodwill, but they doesn't know how to resolve the queries or problem and to satisfy the customer and how to talk.
Its about
4 months & 7 days running but i don't get the number plate & rc. The cops always makes me trouble n asking about the registrn number of my bike & rc.
What should i do. After a intolerance they have bound me to fill a complain to your website. Plss take a best action agnst grand yamaha showroom..
My chassis no. Is me1rg0718g0080718
Engine no. G3c8e03583378
My contact no. [protected] & [protected]

Hii sri my name is b.S.Srinuvasarao
iam from gajuwaka, visakahapatnam
my bike is fz black
bike number ap31 cr 7284
my loan number tw909inr00306027
cell : [protected]
sri srinivasa automobiles
showroom is very worst servicing and very bad talking
to that persons
very bad service center in visakhapatnam
plz immediately take a action sir plzz

Yahamha just only name
Services is so pathetic. Dec ending i have hire a new bike R15S new version.Yahama store near wave mall..
Till march was started but myh RC was nt issue . 3-4 times traffic police fined me.
So many times i call store no response clearly. So disappointed me myh bigger wrongly decision i purshed yahamha bike . Myh cousin same cause but he did rc number avail . Bc he purshed bajaj 220 pulsar. Will be soon resolved the issue No need explanations xyz ...

A head mohit mehra

I got a call from somebody(claiming to be from Yamaha, HR department) regarding job and training. The telephonic interview happened and they sent me my reference letter. Afterward, they demanded caution money multiple times (claiming it to be refundable) in order to provide with all the necessary documents and passes required for successful entry and offer. They claimed to send the list of documents via courier before the date of joining which never came to my registered address. I have all the bank and contact details of all the transactions and conversations. It turned out to be a fraud and the contact number is switched off.
I request a refund. Kindly help.

Names involved: Ritu Rana (H R Manager)
Rajeev Kapoor (DGM)

Bank details: BANK OF INDIA
[protected]
( IFSC code- BKID0007750)

: INDIA BANK
[protected]
(IFSC code- IDIB000A044)

: SYNDICATE BANK
[protected]
(IFSC code- SYNB0008513)

Email id's : indiayamaha.[protected]@gmail.com
: [protected]@yamahamotorindiarecruitment.in

I have bought fz-s V2 on 14.2.17. I have paid the total amount by cash on same day. Till now the showroom is unable to give the documents (form 20, 21, 22 original). There is no response on calls or visit to showroom. Showroom is situated at some place (Bhadrachalam) and billing address is from other showroom (Kothagudem). Kindly look into the matter. Experienced worst customer response.

Today I bought FACINO vehicle, for vehicle +Reg they charged me 67734 but rupees 3528 there is no bill . The agency is not answering convincingly why they charged me extra . FEELING BAD, FEELING CHEATED

Also note for compulsory extra fittings i ve paid extra 4267.00 . Total expenditure is 72, 000 for this vehicle .

WHY ALL CHARGES ARE NOT TRANSPARENT TO THE CUSTOMERS . need proper explanation .

I feel this particular AGENCY is cheating me .

expecting proper explanation
sethuraman sankaran
[protected]@gmail.com

I bought a bike of yamaha ray zr from rak motors andheri west before few months ...i have given all documents for ecs n from starting inwards i m giving them cheque...as per their commitment it will start from feb but stil i m facing problem plus bhushan finance people call me unnecessary ..m fed up giving them cheque again n again
Kindly solve it
Regards
Vishwamber chanda

I bought Alpha in July 2015 from Sri Motors. I used to give my vehicle for service in Ekkaduthangal service center. Since the service was poor there, I started giving in Valasaravakkam. It is marginally better than Ekkaduthangal. I have used two wheelers of other brands earlier. Comparing with them, the service in Sri Motors is very poor.
1) Poor cleaning. Cleaning is done by security when the customer comes to take the vehicle.
2) I observed petrol level reduces considerably. There is no proper response to that.
3) While taking the vehicle for service, technicians do not check the vehicle for issues (that the customer may not feel/report) and while delivering, technician does not explain the services carried out to the customer.
Few months back, I have complained to Yamaha India. But I don't see any improvement in service.

I purchased FZ-S in JANUARY 2015, within three months i got engine issues . the problem was with poor quality of VALVE. I gave my vehicle to service center. They kept vehicle for 3-4 days and returned saying that problem is solved. But now again the problem is back, is the quality of your products is so BAD that it is failing every now and then?

I need immediate response for this issue!

Else I know how to make this issue big enough to reach your CEO as even I work in AUTOMOTIVE INDUSTRY itself.

I purchased bike from amrit motors ludhiana in dec 2015, at the time of purchase i was informed about facilities about the bike. One of the facility was 11 free services as normally only 6 free services are offerd. Also i have taken the extended warranty for rs 777/-. Now as per my job profile, i got transferred to mandi gobindgarh (Near khanna), now dealer is saying that your 6 services has passed so now you have to pay for service.
Also there is only one free service punched in your software while i have availed it 4 times from amrit motors ludhiana till nov 2016. Now although i have paid for extended warranty, i am not getting my extra 5 free services.
As free service data entry and misguide was from dealer side ludhiana, i feel really bad about company policy. I request you to look into the matter urgently and get my earlier free services data punched into your system and credit my 5 extra free services of extended warranty.

Now i have come to know that amrit motors ludhiana's license got cancelled in may 2016, why didn't i got any sms or mail regarding same!

Thanks
Arun dua
[protected]

Hi,

This is Prabhuraj Kulkarni and I'm writing this mail to convey Yamaha motors that the spare parts used in Fascino are of low quality and doesn't comply to standards.

My scooter shock absorber got worse within 2 years o[censored]sage and the same has been communicated to Yamaha showroom in Raja rajeshwari nagar bangalore and since from 3 days they are telling they don't have stock and they are not ready to give warranty for the spare part which is not acceptable as a customer.

Please direct to the respective showroom and take action.