Yamaha Motor India Complaints & Reviews

Sir, ,
I purchased a yamaha Gladiator on august 2014..On the date of purchase till now there is a valve problem in the bike... but very slow pick up comparing other gladiators and the smoothness becomes rough...there is big oil leaking problem in the exhaust .My vehicle has clocked 20000 kms...now the problems are getting worst...what can i do to cure this bike...?...am in a plan 2 sell tis bike and move to bajaj or honda...If these problem's does not come 2 an end...

Hi Team,

This is regarding "No response" from the service/dealer.

Dealer - Sairam Motors - Ambattur - Chennai

On half the way travelling the engine turned off automatically. Later there is no supply from battery which was happened on 4th Feb 2017 late night.

I have reported this issue on 6th Feb 2017 by Morning 10:00 AM. The service had taken the vehicle by afternoon and job card given for the vehicle.

I did a call in the morning and afternoon of 7th Feb 2017 the team gave response that we will reach you by evening. But no voice from them.

The same I did on 8th Feb and I was updated that call us by evening and we will update you for sure and Team didn't respond or pick up the call by evening when I did.

On reaching by phone Morning 9th Feb 2017, I heard by today they will start the investigation since no technician was available for past three days. Adding to that I asked when will I be able to collect my vehicle and I was updated that only by next week I will be able to collect and no assurity about dates.

Imagine a customer can purchase a bike and periodically give it for service. At no cost he wish to suffer for 10 days without a vehicle which would affect his day to day life.

I am not sure what kind of action will be taken on this complaint reported.

As Yamaha customer for the past 7 years at this moment I regret of being an loyal customer.I feel like selling my vehicle and purchase a new one from the market.

Note - Does Yamaha runs with very less technician?? Since I heard the technician was on leave and bike will not be investigated, I was surprised..

Contact No - [protected]

Regards,
Ragav

I bought a fascino on 09/02/2017 new model. It is noticed that the head light always ON mode. I contacted the dealer about this compliant and they are telling that it is as per Govt rules. It results lost of energy, battery and life of bulb reduced. It is suggested that you can put park light always open and head light to be used during night only.

Dear team,
I m a resident of bhubaneswar, odisha..I have issues regarding the servicing Yamaha provides in our city.specially Venus Yamaha near crpf Chowk. They take money for service charge and all..still they don't check the necessary things..I just got my bike serviced last week spending 3k bucks...still the ignition is showing problem though I had said the servicing guy about it. This problem has been since last year..still the servicing guys are unable to solve it..pls help regarding this..I wud be obliged..

Hi Good day,
I am Ravikumar ( [protected]/[protected]) from Mylapore, Chennai, This is regarding delay of bike delivery, I booked my bike yamaha ZR on 27th of Jan 2017, the showroom in charge committed me the bike will deliver on 1st of Feb 17, but till now not delivered & I didn't get any proper response from the showroom, so kindly need proper response & deliver the bike Asap.

My Name is Manik Kumbhar from Karad (maharastra) and I purchased FZS FI yamaha on date 10/30/2016 and it's been 3 months i didn't get my bike number and Tax receipt yet. I had followup many times but i don't get positive response. so tell me when will get my number i am frustrated from yamaha service. So yamaha company please please please help me...

Yamaha has worst customer satisfaction.

Dear team..
I brought my bike r15s white colur on 2ND November 2016, till my bike run 9700 km. In my bike abnormal sound coming on the engine side. My bike not running in smooth condition getting too much vibaration at 70 km/hr in 6 th speed. I'm not satisfied with this kind of issue I told service person 3 times. Till no improvement please consider my issue seriously. Help me further

Hi team, I purchased my Yamaha FZ bike on dated 06 Oct 2016 almost 4 months before and its having tyre issue started from from last 3 months 1 st time i am thinking due to less wind tyre puncture but its affected the whole tyre continuously and its getting puncture almost 30 to 35 times and also tube of valve also damaged and after that replace new one but still i am facing same problem i am continuously communicate with dealer but this guy not available from last 1 month and no one can issue me the authority of letter to replacement of tyre in warranty so help us to get the issue resolve as soon as possible because i am frustrating every time and also lost almost 4 to 5 thousand rupees in this situation due to no support from Yamaha company and showroom kindly take corrective action need to replace tyre ASAP

- Low fuel consumption, in first time was 45kmpl, second time 28kmpl.
- poor front suspension,
- excessive vibration,
- Fit & finish not good
- vehicle get off,
- engine speed is more.
- Unstable vehicle.
- Not getting confidence to drive the vehicle
- Not getting On time service.
- Need to take service people appointment, but not early around 2-3 week required.

To
Yamaha costumer service
Dear Sir/ Madam
This is Kollappan from Chennai I have very much interested in Yamaha product. And I also refer Yamaha to my family members. As my suggestion my ante Mrs. Sudha [Contact. No:-[protected]] bought new Alpha on 12/09/2016 from the SRI MOTORS mount Poonamali High Road kattupakam Chennai-56. It as a damage in back seat lock while buying so we have informed to the service center with in one week they said that they will change and give it on 1st service (28/10/2016) but while asking in 1st service they postponed to 2ed service (10/01/2017) .But they did not replace it till now. And now they are asking to pay for the product. I din expect this from Yamaha product. And I need a solution for this issue. Please do further action and help us to find a solution for this.
Thanking You

After long time of waiting I purchased a Yamaha fz16 bike on jan21 2017 actually this is my dream bike. Within two days my bike having starting trouble problem, self is not working some times due to some connection issues. I went and ask them they are showing one by one I am not responsible goto service center. I went to service center they are not ready to check also. Actually who fixed the bike he should check and give me the bike right. simply they fixed and they are telling like, "this is not my fault when I gave its fine" they are caring about one they sell the bike please take a action on who is delivered and verified. I am very much disappointed with this bike. With in two days this much problem happening means due to there careless please take this as compliant. even I can go to mechanic shed But this will continue for further. This is the small step I taking for my disappointment i[censored] can help me please do that or else Thank You so much.

Worst Servicing Experience - I got my Fazer bike serviced here and they did nothing what so ever and charged me 3.5K. Not one of the things they charged for can be evidenced. The charged for each bolt they tightened and each filter they changed (which they claim to have) in addition to the Rs.550 General Servicing charge. The cost of serviing is much more than the spare parts.

I have asked to fix a few basic problems, which they completely ignored like the front faring, indicators, additional sounds, etc. They did not even wash the vehicle. DO NOT EVER GIVE YOUR BIKE FOR SERVICING here. Its complete waste of money.

Yamaha service centers are generally are very disappointing in terms of service. They dont have the spare parts or they dont have the expertise to service vehicles. They post sale service of Yamaha bikes is very bad. I would advice people to choose a better bike than yamaha, you will have nightmares maintaining these bikes because of the poor quality of servicing centers. Every 2-3 months you have to shell out 4-5 k to service centers and you willn not even know what for.

Regards
Vijay

I have purchased Yamaha Fazer v2.0 two months ago. The bike is nice in all aspects except the headlights. The low and high beam bulbs manufactured for bike is not convenient for night journey. I barely can recognize opposite vehicle. This is a situation where life of riders is at risk. Please look into matter and suggest solutions to service providers.

I am having the worst experience right from the time I have purchased my bike from Raj Yahama - Adayar branch Chennai on (07.10.2016). I have received my new bike with at-least 4-5 scratches on its body.

When I have gone back to change it, the outer body parts of the bike was removed from another bike and replaced it to this bike.

Later, the received bike seat was locked and was not able to open.
I had again gone back to get it unlocked it.
They had to rip the seat and unlock it, as it was locked when the outer body was changed. Again the seat was taken from another bike and replaced tot his bike.

Few days later I again called to complain that my bike stops every morning when I take the bike out for the first time. They have mentioned this would get this sorted during my 1st service.

Few days later I got a call to collect my RC card and my number plate was mentioned 3136 but I got my bike which had a number plate of 3736
My registered bike was given to me with a wrong number plate.
I had to again go and change the number plate.

After my 1st service - in-spite of me informing that the bike had a problem of stopping on the 1st time. This was not resolved.
They have mentioned that my new bike had a problem in the petrol tank lid and will take time to order a replacement under warranty
Post me calling and inquiring for it occasionally I was finally informed that the part has been received.

On Friday, When I reached the service center in Adyar - managed by Mr.Chanrasekar to give my bike service. He has bluntly refused to take my bike as he has too many bikes that day.
When I was insisting he mentioned he will give me the bike after 3 days (Even after I informed him the problems I had with my new bike from the time I have purchased )

I had to leave as I use my bike daily to go to work, I had come back today (Tuesday - Monday protest) at 10:00am and he mentioned that I have come late and he will only give it tomorrow.
His attitude was very evident that he does not want to complete a work but to bluntly neglect and take time and did not feel the need to do it on priority. I had insisted for the bike to be given the same day as I need to travel tomorrow.

By 18:30 (as I have expected) I get a call saying that the bike will only be given tomorrow.

I have been very patient with Yahama from the beginning but post today I have decided to complaint.
I hope cases and customers are taken seriously and wish Yahama sells New/Genuine products rather that reselling old vehicles.

Lastly I did not expect at-least the service at the service station to be so bad, that's why I feel the need to complaint

Sir, I'm Mr.E Lanney, I had bought a fazer from the moolakadai branch, and repeatedly having starter problem... they've replaced my battery and also replaced the coil twice for which I have paid and have a bill to prove... but now the problem persists... please look into the matter.. my vehicle no is TN05 AY 2548 and chassis no is ME145S0D7E2009899
MY email address is [protected]@yahoo.in
Thanks...

I buyed Yamaha szrr v2 in 8 months only clutch cable was damaged and after replacing again while running the clutch cable was damaged in 6 months only in 1200 km, why my bike clutch cable damage fervently, l am giving a solution to change the model of the clutch cable there should not be any binding in the clutch cable so the complaints of clutch cable will refused and l will wait you to reply

My brother had purchased a Yamaha scoooty (Product name Alpha, of Rs. 58978) on 22.04.15 from Oswal Auto's, A-20, G.T. Karnal Road, Azadpur, Delhi - 33, (bill copy attached).
Over 3-4 months it not be self started & also very hard to start by kick even.
More than times it only kept like so-piece item.
My brother visit your service centers - Kirti Nagar, Maya puri & Azadpur & also complaint on your customer care number but still our problem is unsolved.

I have booked a Yamaha FZ Version 2. No proactive response shown by anyone in the showroom. I was the one calling in every time to get updates. Not to mention rude behavior of their staff. I was the one to confirm when I will get the bike. Once I reached the showroom I was made to wait more then an hour. I got the bike with ripped sticker and a scratch in the exhaust pipe. They promised to fix this but not responding properly with definite answers. I was told that I would be given my bike number plate the next day but I once called the staff was being rude with no answers. This unacceptable at all levels.

My scooter Yamaha Facino KL 03 Z 9169 got rear wheel bearing complaint.At the time of 1st free service i report this issue to the shoowroom's service center NINAN MOTORS YAMAHA KULASEKARAPATTA PATHANAMTHITTA KERALA from where i bought my scooter.They didn't even checked my scooters rear wheel.If they checked my scooters rear wheel they could easily realize that my scooters rear wheel got wobbling.They said there is no issue on its rear wheel.And...

Im going many time for correct my bike sound but after some day it start giving sound so i dont know what can i do...?and my seat also give sound during runing time of bike..so please do some thing for it...because it insulting when other sit back of my bike and they sad what a khtara...
during running time bike give unknown sound and rusting is also occur in my bike and no work is done for that.