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Yamaha Motor India Complaints & Reviews

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Updated: Mar 31, 2026
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C
Crystal Magesh
Dec 23, 2016
Resolved
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Address: Chennai, Tamil Nadu, 600034
Website: yamaha (r15 s bikes)

Dear sir,
I have bought (R15 s) bike 2 weeks before, there is no light switch. It's working always when using bike key. While asking to the bike dealers, they are telling it wont be off and no sensor, it will bright always morning and night. So by my bike battery has down up very faster, after bought bike. I recharged battery today. And people are keep on telling my bike light is on at morning by style, like showing fingers open and close. (At night, people telling there is one light brightening, another one is off)

There is good respect yamaha bikes. Even though they are releasing bike without light switching is, very nonsense.

(I want answer me)
1, what 's the benefits of lights always on?
2. Why there is no switches?
3. Why i want to recharge again and again batter two weeks once?
4. Why have you fixed light switch with other bike (R15 v.2) than (R15s)
5. It's whose mistake yamaha makers or yamaha show room dealers?

Regards,
Magesh. A
No: [protected]
Jan 26, 2017
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2016
Yamaha Motor India Customer Care's response
Dear Magesh.A,

Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha
U service is very worst not responding our complaints not recovering I will fully afraid of this bike u should be take this action otherwise I will procide another way it will affect to whole company
Dear sir,

I have bought (Yamaha Ray Z) bike on 15-Feb-2017., there is no light switch. It's working always when using bike key. While asking to the bike dealers, they are telling it wont be off and no sensor, it will bright always morning and night. So by my bike battery has down up very faster. And people are keep on telling my bike light is on at morning by style, like showing fingers open and close.

There is good respect yamaha bikes. Even though they are releasing bike without light switching is, very nonsense.

(I want answer me)
1, what 's the benefits of lights always on?
2. Why there is no switches?
3. Why have you not fixed light switch as like other bike? Police men warning me more times.
5. It's whose mistake yamaha makers or yamaha show room dealers?

I need quick response, or else i might be post the regards this complaint in Facebook, WhatsApp and Twitter. When we spend our own money, Yamaha dealers not responding properly. It is my first buy from Yamaha and i get disappointed very much.

Regards,
Email: [protected]@gmail.com
Melba
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    J
    Jatin Varma
    from Mumbai, Maharashtra
    Dec 22, 2016
    Resolved
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    Address: Thane, Maharashtra, 400605
    Website: www.yamaha-motor-india.com

    My name is Jatin Varma and have a YAMAHA bike and I stay at thane. I lost my service book for my new bike. I gave my bike to the authorised service centre at Kothari Compound, Thane, Mumbai branch. But since i don't have my service book they have charged me Rs. 625 even though when i am eligible for free servicing and didn't even intimated me this while taking my bike for servicing. I mailed for getting a duplicate service book, but no response. This people cant charge me so high for such a small reason. They should be having some online data about the same to know my details of the servicing. Even after purchasing your product for a price more than 1, 30, 000 rs/- if this is the case, i will make sure none of my family members or relatives and friend buy your product henceforth.
    Jan 23, 2017
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Dec 23, 2016
    Yamaha Motor India Customer Care's response
    Dear Jatin Varma,

    Greetings from Yamaha.
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

    Regards
    Team Yamaha
    I bought yamaha fz fi from pepal group. They gave me GPP card in scheme. But its not started yet. I talk with them many times. But they are unable to do any thing. Please do some stiff step to close pepal group or give me justice.
    Yamaha Motor India Customer Care's response, Dec 23, 2016
    Verified Support
    Dear Ayush Sheth,

    Greetings from Yamaha.
    We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

    Regards
    Team Yamaha
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      S
      Sing111
      from Korampallam, Tamil Nadu
      Dec 20, 2016
      Resolved
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      Address: 605004

      I have given my fz s v2 for service, I told them to make it good, some complaints in bike explained them and that service boy noted, but when gone for delivery it was same as before servicing. Either they are doing work r not ? We are not satisfied.
      Example one of my bike complaint is side stand adjustment, that also they didn't do
      Means what they did remaining things? Are they blaming us ?
      Jan 22, 2017
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Dec 21, 2016
      Yamaha Motor India Customer Care's response
      Dear Customer,

      Greetings from Yamaha.
      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

      Regards
      Team Yamaha
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        D
        Deepanyamaha
        from Mumbai, Maharashtra
        Dec 20, 2016
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        Address: 560037
        Website: www.yamaha-motor-india.com

        Never ever buy a yamaha product. I had purchased a yamaha fz for inr 98000 at bangalore last year. I have been regularly servicing at only the authorised service centres. I have literally spent more than inr 50000 because all the spare parts started failing one after another. Starting with battery, battery shields, chain sprocket, self motors, alloy damage (Without any physical damage) and countless other complaints, while i have been maintaining the bike at prestine conditions, without a single scratch or a physical damage. Both yamaha customer service and the service centres have only been lethargic in these 1.5 years of me owning one of their stupid products. I get charged a bomb every time i service my vehicle with them. The legacy brand now sucks beyond any can ever think of #yamahasucks
        Jan 22, 2017
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Dec 21, 2016
        Yamaha Motor India Customer Care's response
        Dear Deepan,

        Greetings from Yamaha.
        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
        User name
        Mobile number
        Email id
        Chassis number
        Nature of Complaint
        Concerned dealership
        Retail date
        Address (if possible)
        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

        Regards
        Team Yamaha
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          S
          Saj Patel
          from Mandal, Gujarat
          Dec 20, 2016
          Resolved
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          Address: Bharuch, Gujarat, 392001

          Hi
          I'm complain about my bike yamaha fascino, last 2 times i went to yamaha centre near abc chokdi, bharuch gujarat.

          When i go to centre for bike service and complain headlight not working proper, double stand its not moving, front head its sound may be its loose some parts, start problem etc...but other staff talking rodu behave then they only wash my bike and say i do everythink, I am official person so i do not have more time so i request to you please solve my problem ASAP

          GJ 16 BP 7396
          Mo-[protected]
          Jan 21, 2017
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Dec 21, 2016
          Yamaha Motor India Customer Care's response
          Dear Saj Patel,

          Greetings from Yamaha.
          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

          Regards
          Team Yamaha
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            V
            Vishwshwar
            from Hyderabad, Telangana
            Dec 16, 2016
            Resolved
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            Address: Rangareddy, Andhra Pradesh, 500074

            Hi, this is regarding service done by sri ganesh motors, lb nagar. this is the worst service we ever had, we forced to take vehicle to service center 3 times in 12 days. first on 03.12.2016 we have given vehicle for regular service. inv. no. w1608348, after that the problems started. within 3 days meter reading was not showing and horn not worked and self start also not worked. again on 08.12.2016 we took the vehicle to service center, they said they will repair by evening. and while writing job card, due to their staff negligence some customer vehicle rammed into my ray z and my vehicle silencer protector damaged and left mirror damaged (moved 45degres to right), they removed that protector and installed new one and they charged me for that. invoice no. w1608543, dt.08.12.2016.
            And while collecting the vehicle i realized they have not repaired left mirror, when i asked them about that, they simply said it will take so much time to repair that so they will do it later when the vehicle comes for service again. after 4 days of that break was gone when i was driving, i just stopped it aside to check and realized some bolt was gone, its not properly fitted. and meter (reading) also stopped working again, and again i force to take my vehicle to showroom on 16.12.2016 and they simply servicing to be done since so many problems are occurring, i explained them all the problems i was facing with vehicle, and even told them that this is 3 rd time am bringing the vehicle to service center and requested them to do it properly. this time invoice no. w1608771, dt.16.12.2016. and again to my shocking they have done it completely, they simply said they do not have meter cable so they have not fixed that problem and they said i have to bring vehicle once again to service center. what the hell, i had a very good impression about yamaha brand and myself recommended to many of my friends, but now due to this worst service am feeling very bad, at this service center i have to give vehicle in the morning after 9 am and have to collect if the vehicle is ready (as they said) before 7 pm which means everytime i give vehicle in service center i have to take leave, since it will take 1 hour journey to my office from service center, i experienced lot of mental pain and paid rs.1630.00 and took 3 days leave and still the vehicle not in a good condition. i request you to do something in this regard.
            Jan 19, 2017
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Dec 19, 2016
            Yamaha Motor India Customer Care's response
            Dear Vishwshwar,

            Greetings from Yamaha.
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

            Regards
            Team Yamaha
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              P
              praveenkaramadi
              from Bengaluru, Karnataka
              Dec 13, 2016
              Resolved
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              Address: 560069
              Website: www.yamaha-motor-india.com

              4 months back i had purchased fz-fi bike from yamaha perfect riders bannerghatta road bangalore, 25th nov 2016 i had done second service. Next day i started my journey towards my native its about 600km. I was reached around 250km suddenly my bike got stopped and i found smoke near engine, then i called to nearest yamaha service center, they told me to check the engine oil when i checked there was no dry bolt. I took my bike to davangere yamaha service center they told bolt was not tightned to so during your ride it has been fell down and same thing i told to yamaha perfect riders service center and they communicated with davanagere service center people. They accepted fault has been done by them and they told they will replace the parts, but for me i want new bike or new engine to be replaced.
              Jan 18, 2017
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Verified Support
              Dec 14, 2016
              Yamaha Motor India Customer Care's response
              Dear Praveen karamadi,

              Greetings from Yamaha.
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

              Regards
              Team Yamaha
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                S
                subaganeshs
                from Bengaluru, Karnataka
                Dec 12, 2016
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                Address: Madurai, Tamil Nadu, 625001

                I have given my scooter to my local service station for engine starting trouble and automatically engine is getting off while riding my bike. Because of the above issue i have given my scooter to service on 02-dec-2016 and then i contacted them for status and they told will deliver today, today and finally they took seven days to deliver my bike. Not even a single phone call from service center to update the bike status. I tried contacting them often to get the status. Finally they delivered and the bill is also in-appropriate and not clear. They charged me with same particulars multiple times. I have copy as well. Now am not able to check my issue has been resolved or not becoz now they have end up with different issue. Petrol is getting leaked from tank and engine not started. Please contact me immediately. I have totally frustrated with the service. I know the brand name of yahama, its very popular and very good. But the local service center like are creating bad image to yahama brands.
                Jan 17, 2017
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Dec 14, 2016
                Yamaha Motor India Customer Care's response
                Dear Subaganeshs,

                Greetings from Yamaha.
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                Regards
                Team Yamaha
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                  N
                  Nagarjuna LuckyBoy
                  from Sivakasi, Tamil Nadu
                  Dec 9, 2016
                  Resolved
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                  Address: 520004
                  Website: Yam

                  Sir I am putting farward to you that I purchased Yamaha saluto bike on September 02 2015, it has completed 19000+ km. When I purchased bike first 4or5 months it gave 65kmpl. But now hardly 33kmpl is coming...
                  It is irritating me. For Rs.72 (one ltr) it is going for 33km... Very sad news Sir.

                  Please rectify my bike problem...
                  Chassis Number : ME1RE1227F0003780
                  Engine Number. : E3P1E0024382.
                  free services are completed. I gave for general services 4 times again the problem didn't rectified...

                  PLEASE SOLVE THE PROBLEM AS SOON AS POSSIBLE.
                  Jan 13, 2017
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Dec 09, 2016
                  Updated by Nagarjuna LuckyBoy
                  Sir I am putting farward to you that I purchased Yamaha saluto bike on September 02 2015, it has completed 19000+ km. When I purchased bike first 4or5 months it gave 65kmpl. But now hardly 33kmpl is coming...
                  It is irritating me. For Rs.72 (one ltr) it is going for 33km... Very sad news Sir.

                  Please rectify my bike problem...
                  Chassis Number : ME1RE1227F0003780
                  Engine Number. : E3P1E0024382.
                  free services are completed. I gave for general services 4 times again the problem didn't rectified...

                  PLEASE SOLVE THE PROBLEM AS SOON AS POSSIBLE.
                  Verified Support
                  Dec 13, 2016
                  Yamaha Motor India Customer Care's response
                  Dear Nagarjuna,

                  Greetings from Yamaha.
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                  Regards
                  Team Yamaha
                  Service not provided by yamaha workshop as free...they have charge 280rs per free service extra...so send me your details about service charges.
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                    M
                    meenaswamy
                    from Chennai, Tamil Nadu
                    Dec 9, 2016
                    Resolved
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                    Address: 600110
                    Website: www.complaintboard.in

                    Dear Sir, I am nagaraj from retteri i bought my bike on july 2016 month in fast bike show room . on starting onward hand bear and axilator is not working . i given three service in walter yamaha service center still not working . They are telling each service it is rectified but still not solved . after paying the big amount why we we suffer this much . I dont want this bike anymore. we want return this bike . kindly provide the another model bike in this same company or else return back the cash in my account .about this problem my hand got injured severely . i was hospitalized for 15 days . my friend also taken this bike they also have the same issue and got pain in the hands. i had paid my due till nov month .the services was not done till today . the show room people telling that need to contact service only . but service people not answering properly . . I dont think so they can able to rectify the problem . i want to return my bike . kindly refund our amount Bike name : YAMAHA FZ VERSION 2 MILTERY GREEN BIKE. Bike no : TN05BF2039. Kindly refund our amount or need to change the another model bike. i had handover the bike today 09th dec on the fast bike show room
                    thanks & regards
                    Nagendran
                    [protected]
                    email id : [protected]@gmail.com
                    Jan 13, 2017
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 12, 2016
                    Yamaha Motor India Customer Care's response
                    Dear Nagendran,

                    Greetings from Yamaha.
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                    Regards
                    Team Yamaha
                    Sir my name loganathan from tamilnadu. Working in indian army I bought bike yamaha 125cc now my bike is not working clutch i given service centre he is not properly working pls action in star yamaha service centre in LUCKNOW irrespect for any question
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                      N
                      nepalreddy
                      from Chennai, Tamil Nadu
                      Dec 8, 2016
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                      Address: Bangalore, Karnataka, 560103
                      Website: www.orionmotorsindia.com/ & www.orionmotorsindia.com

                      Hi Sir/Madam,

                      I bought Yamaha FZS Version 2.0 FI from Orion Motors India (Koramangal Brach)in Bangalore on 15-September-2016. from the day of Purchase the bike was giving some problems like wheels sound, and found that they have fixed the crash guard properly which made scratches on the mud guard.
                      and i keep on going to Dealer (Orion Motors) and every time they used to do some temporary solutions and been giving the bike to me saying that the problem is solved. and i was roaming frequently to the dealer regarding the bike and they keep on giving temporary solutions until i have called Yamaha India and registered a complaint. after registering the complaint they have taken my bike for repair and asked for the issues, so i have explained the issues which i was facing (The front part of the bike was vibrating at speed of 70 and also while applying the front brake the front part was vibrating even at normal speeds), so thay checked and informed me that there was 50ml of oil less in the forks which was defect and said we have filled the oil correct and the problem wont be repeated.

                      After that week, i was facing the same issues and been roaming like anything, so again i called Yamaha and then the Orion Motors have called me and have taken the bike for checking and now they have replaced the Fork springs, clutch cable, relay and said the bike is good now and promised that this is the final time.

                      But later again the issues were repeating, so again i went to the dealer, they keep on saying give us some time need to check the issues and will repair the bike.

                      If they keep on repairing the new bike within 2 months of purchase, they were not sure what is the root cause for it, they them self said that the bike is defective. they why should we call it as New bike. I have paid 1, 00, 500 rupees for the bike and have got fed up with the bike and want to replace the bike or refund my money. because they are not sure in solving the problem and i am also not satisfied with the dealer or Yamaha Motors India.

                      So Finally i request you to take action on Orion Motors and Yamaha Motors India and get my bike replaced.

                      Thanks,
                      Nepal Reddy
                      Jan 19, 2017
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Dec 08, 2016
                      Updated by nepalreddy
                      The Complaints raised with Yamaha are IC-27698-V5P9, IC-28276-N3X4.

                      Still there is no proper response and they keep on repairing the bike which i am not interested.

                      so Please take serious action on Orion Motors India and Yamaha Motors India
                      Verified Support
                      Dec 12, 2016
                      Yamaha Motor India Customer Care's response
                      Dear Customer,

                      We regret for the inconvenience caused to you, We request you to please mail us your complaint using this link - http://www.yamaha-motor-india.com/contact-us.html

                      Warm Regards
                      India Yamaha Motor
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                        U
                        UmeshMahajan7
                        from Mumbai, Maharashtra
                        Dec 8, 2016
                        Resolved
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                        Resolved

                        Charging Extra at the time of servicing

                        Address: Nashik, Maharashtra, 422006
                        Website: www.yamaha-motor-india.com

                        I am from Nashik, Maharshtra (India) I have bought my Yamaha SZ RR matt green 8months before but Showroom Charging me for Air Filter and fitting service after 8 month of purchasing the bike, even when its a free service. If you say that you are providing free services then you should not charge for labour charges and if an air filter is required for a new bike in just 8 months then what about the warranty of bike?? My bike is in warranty...
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                        Resolved
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                        Resolved

                        Address: 431136
                        Website: PP motor

                        Dear Sir,
                        I am Gajanan Patil I have purchased yamaha saluto 125CC from PP Motors Bajaj Nagar aurangabad in last one year but servicing not propere so my bike lot of problems facing so please solve the problems otherwise replaced my bike
                        PP motors servicing service not proper for bike service.
                        They are not supported to customer due to material support.

                        Thanks & Regards
                        Gajanan Patil
                        [protected]
                        Jan 16, 2017
                        Complaint marked as Resolved 
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 09, 2016
                        Yamaha Motor India Customer Care's response
                        Dear Gajanan Patil,

                        Greetings from Yamaha.
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                        Regards
                        Team Yamaha
                        Yamaha baike showroom baramati me hai uski coustmer ko di janewali service bahut karab hai ap ke pas se uski inqwaeri honi chahi he warna in ki wajhase apke compani ki reputeion karab ho sakti hai
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                          M
                          mitesh3178
                          from Bengaluru, Karnataka
                          Dec 5, 2016
                          Resolved
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                          Address: Dharwad, Karnataka, 580020

                          People at the showrrom dont cooperate i hav taken many facino and i was out of country so cudnt send the two wheeler for service and wen i went they skipped my first service i have never seen any company doing like dis so kindly take it serious and help me solve my problem and plz call respond me back the staff are also very careless no proper response to customers...
                          Jan 10, 2017
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 09, 2016
                          Yamaha Motor India Customer Care's response
                          Dear Mitesh,

                          Greetings from Yamaha.
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                          Regards
                          Team Yamaha
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                            S
                            santosh0437
                            from Hyderabad, Telangana
                            Dec 3, 2016
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500085

                            Hi I am santosh kumar. I purchased Yamaha FZS 2.0 on July 10 2015 at Pearl Yamaha in Kukatpally, Hyderabad. I am facing service problems with that service centre since my first service of my bike. Recently on Oct 7th 2016 i gave my bike for 5th free service. I have mentioned list of problems with my bike. They have delivered my bike on the same day and they have charged Rs.608 and I still there are same issues with bike. I have been to the service centre to tell the problems but they are not ready to listen. The Disk break of my bike is not at all working after my 5th service and i have gone to the service centre for 4 time to re-service my bike. I have informed that the issues are not cleared after the 5th service. Then they have checked my bike again and said few things should be serviced and they are charged (they have not mentioned that problems when I went for the 5th service but mentioned when I went for the re-service). They have charged Rs.723 for the re-service and they returned my bike as it is they have not done anything. Still my Disk break is not working. I am an employee in a software company, how many times I need to go the service centre for the sake of my bike service. Whenever I go they come with some new problem in my bike and they charge. I am writing this to inform that if my bike is not been service well I am going to complaint to the consumer court if they are not servicing by bike for free as I totally paid Rs.1, 330/- for my 5th service and they have delivered my bike as I gave it to them and they gave it with my disk break problem. I need to them to service my bike perfectly or I am sure that i will complaint to the consumer court for sure. If I dint get reply in 2 days I will update the same in consumer court forum on 3day. Please contact me on [protected].
                            Jan 18, 2017
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 09, 2016
                            Yamaha Motor India Customer Care's response
                            Dear Santosh,

                            Greetings from Yamaha.
                            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                            User name
                            Mobile number
                            Email id
                            Chassis number
                            Nature of Complaint
                            Concerned dealership
                            Retail date
                            Address (if possible)
                            You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                            Regards
                            Team Yamaha
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                              P
                              parthiban.e
                              from Chennai, Tamil Nadu
                              Dec 3, 2016
                              Resolved
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                              Address: 600011

                              I bought my yamaha yzf-r15 s in walters yamaha moolakadai perambur showroom. After my first service i faced big problem while driving the rear wheel of my two wheeler had removed and i struggled a lot to save my life. Before two week i finished my second service in the same showroom and today while driving the side stand of my vehicle is fallen down and i visit the showroom regarding this issue but they are speaking irresponsibly and i am so fed up with their service. So kindly take necessary action on the particular show room.
                              Jan 16, 2017
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 09, 2016
                              Yamaha Motor India Customer Care's response
                              Dear Parthiban.e,

                              Greetings from Yamaha.
                              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                              Regards
                              Team Yamaha
                              I have yamaha fzs fi viper black. After using 8 mounts bikes some part is buildup. I visit yamaha service centre surat adajan. But his say this is normal. My 3 year old bicycle is very good more better than your bike
                              Yamaha Motor India Customer Care's response, Dec 9, 2016
                              Verified Support
                              Dear Ashokvasava,

                              Greetings from Yamaha.
                              We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number 1800-420-1600, Monday to Friday between 8:00 A.M. to 04:30 P.M.

                              Regards
                              Team Yamaha
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                                R
                                rajusheikh
                                from Kolkata, West Bengal
                                Dec 2, 2016
                                Resolved
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                                Resolved

                                Address: Kolkata, West Bengal, 700059
                                Website: Tanushka Auto

                                I have purchase a Yamaha Sooty Ray ZR on 29th September 2016 with a temporary registration no. WB 26 TC 0496 & it is more than 2 months and I am yet to receive a registration number for my Scooty. There has been no response from the dealer Tanushka Auto, VIP Narayantala West till date. I have purchased the vehicle and I am unable to use it for my purpose.
                                Jan 18, 2017
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 09, 2016
                                Yamaha Motor India Customer Care's response
                                Dear Raju Sheikh,

                                Greetings from Yamaha.
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                Regards
                                Team Yamaha
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                                  D
                                  Deephak Sahu
                                  from Mumbai, Maharashtra
                                  Nov 30, 2016
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400078
                                  Website: [email protected]

                                  Hi,
                                  My name is Deepak Sahu. I met with an accident on 16th nov. 11:30 pm and went to the nearest yamaha Authorised service centre. The Survey was done by my insurance company i.e Reliance general insurance and told the service centre staff to repair my bike as soon as possible since all my documents were valid . The staff told me to wait for 1 month to get my bike done otherwise go to some other service centre. I asked them about any option i have to get it done faster, they told me to get the spare parts myself as they cannot order from yamaha more than twice a month. I had no option but and i did the run for the spare parts which were damaged but unfortunately all the dealers said i would not get it from them. Now i needed my bike before 5th of december but the service centre staff says it will take more 10-15 days to get the spare parts from the company. if the authorised dealer cannot provide me the spare parts on time then where else should i go for ?
                                  Please help me get my bike repaired before 5th of Dec.
                                  Service Centre: Ganesh Enterprises, L.B.S marg, Vikhroli(west), Opposite Home Town Mall. contact : [protected]/[protected]

                                  Thank You,
                                  Deepak Sahu
                                  May 9, 2017
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Nov 30, 2016
                                  Updated by Deephak Sahu
                                  My bike's name is Yamaha SZR (Blue Colour) and my registration number is MH03-BB-5549,
                                  Chassis no: ME154B034B2019180 and my contact no. is [protected].
                                  Verified Support
                                  Dec 01, 2016
                                  Yamaha Motor India Customer Care's response
                                  Dear Deepak Sahu,

                                  Greetings from Yamaha.
                                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                  User name
                                  Mobile number
                                  Email id
                                  Chassis number
                                  Nature of Complaint
                                  Concerned dealership
                                  Retail date
                                  Address (if possible)
                                  You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                  Regards
                                  Team Yamaha
                                  Dec 01, 2016
                                  Updated by Deephak Sahu
                                  I have given all the deails required in my previous mail.
                                  username: Deepak Sahu
                                  my mobile number is [protected]
                                  email id: [protected]@gmail.com
                                  chassis no.: ME154B034B2019180
                                  nature of complaint: Poor service by yamaha for Spare Parts
                                  concerned dealership: Ganesh Enterprises
                                  Address: L.B.S Marg Vikhroli(west), Opposite Home Town mall, Mumbai 4000078
                                  contact details: [protected]/[protected]
                                  Dec 02, 2016
                                  Updated by Deephak Sahu
                                  Hi,

                                  I did not receive any support from neither consumer complaint website nor yamaha motor India . Please look into my matter and provide the necessary spare parts needed for my bike as soon as possible.

                                  Thanks,
                                  Deepak Sahu
                                  Dec 07, 2016
                                  Updated by Deephak Sahu
                                  Hi,

                                  I have got a complaint number- IC-28199-W7J2 but have not got any response from neither yamaha nor the authorised dealer. I gave my bike on 17th nov. and was expecting my bike on or before 28th nov. which did not happen. Now, when i was expecting it before 5th dec. that also has passed .Can u guys confirm with the dealer n let me know about my bike's status. I am highly disappointed. I was told by your representative that the spare part delivery would be a speedy delivery which is again a false information to the customer.

                                  Thanks,
                                  Deepak Sahu
                                  Dec 14, 2016
                                  Updated by Deephak Sahu
                                  Hi,

                                  I am highly disappointed with the kind of response i am getting from yamaha. Even complaining on this website, nothing really happened. I paid my advance Rs.5000 on 2nd November and the order has still not reached the service center. It is been almost a month and i cannot get my exterior parts so that i could get my bike repaired.I gave my bike on 17th nov. for the repair.
                                  I have to travel to santacruz everyday in that dead traffic. Please understand a customer's problem and consider it. Who will take care of my extra expenses that i had to bare on Ola cabs? Yamaha should compensate with my bill as token of respect for the customer for all the trouble i had to go through.

                                  Thanks,
                                  Deepak Sahu
                                  Dec 14, 2016
                                  Updated by Deephak Sahu
                                  Hi,

                                  Sorry for the mistake in the previous mail, I gave my advance money on 2nd Dec.

                                  Thanks,
                                  Deepak Sahu
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                                    P
                                    pavan kasyap
                                    from Bengaluru, Karnataka
                                    Nov 22, 2016
                                    Resolved
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                                    Address: 560038
                                    Website: Complaint about the servicing

                                    Sir,

                                    we gave our bike for servicing on[protected] stating our bike self is not working properly but with in a month we got the same trouble and struggled a lot. See, sir this is really not good and they didn't do the service properly and if this happen in traffic what may happen to us just think once. We need this to be taken priority and they took 6355.00/- and the same trouble gave ti us. Please do some thing on this and I am providing all the details of the bill.

                                    Invoice Number: JI/MRS/[protected]
                                    Invoice date:[protected]
                                    Dec 28, 2016
                                    Complaint marked as Resolved 
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Nov 22, 2016
                                    Updated by pavan kasyap
                                    Sir,

                                    we gave our bike for servicing on[protected] stating our bike self is not working properly but with in a month we got the same trouble and struggled a lot. See, sir this is really not good and they didn't do the service properly and if this happen in traffic what may happen to us just think once. We need this to be taken priority and they took 6355.00/- and the same trouble gave ti us. Please do some thing on this and I am providing all the details of the bill.

                                    Invoice Number: JI/MRS/[protected]
                                    Invoice date:[protected]

                                    Verified Support
                                    Nov 24, 2016
                                    Yamaha Motor India Customer Care's response
                                    Dear Pavan kasyap, ,

                                    Greetings from Yamaha.
                                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                    Regards
                                    Team Yamaha
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                                      A
                                      ajinathbarde
                                      from Mumbai, Maharashtra
                                      Nov 21, 2016
                                      Resolved
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                                      Address: Ahmednagar, Maharashtra, 414003

                                      I am Ajinath Barde using Yamaha Gladiator from last 5 years but at showroom place am always find difficulty,
                                      As today I had visited for some maintaince work for Banson Yamaha showroom, Savedi Ahmednagar, but nobady is listened me and after 1 hour I went back with my bike without any solution.
                                      In that 1 hour I met Mr.Manoj Yadav Service manager, He not responded me in between he

                                      entairtain the other customers

                                      I am surprise that yamaha is looking only those come for regular service as I am also regular customer of you in last month only done the regular servicing.

                                      do needful

                                      Regards:
                                      Ajinath Barde
                                      AHMEDNAGAR
                                      [protected]
                                      ajinath.[protected]@gmail.com
                                      Dec 23, 2016
                                      Complaint marked as Resolved 
                                      Yamaha Motor India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 22, 2016
                                      Yamaha Motor India Customer Care's response
                                      Dear Ajinath Barde,

                                      Greetings from Yamaha.
                                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                      User name
                                      Mobile number
                                      Email id
                                      Chassis number
                                      Nature of Complaint
                                      Concerned dealership
                                      Retail date
                                      Address (if possible)
                                      You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

                                      Regards
                                      Team Yamaha
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