Yamaha Motor India Complaints & Reviews

Unsatisfactory Service

I purchased a yamaha fazer from Yamaha Riders, G.T ROAD KHANNA(ludhiana) avtar show room in Nov, 2010. I've ridden the bike for 2500kms and have availed the free service 3 times. I am not at all happy with the quality of the service. THe bike has become more noisy, persistent rear brake issues have not been solved after telling them so many times. The engine has become even more clunky. I am very depressed at the quality of service after spending so much money on it.

Hi,

I bought my Fazer-16 on 31.March.2011, and have done 3500kms on it. I love the bike, although it sometimes lack the power punch, the riding position, the torque curve, everything about it fits like a glove to my personality.

But, I'm sorry to say the people working at my Servicing Station are ruining the experience. While TVS customers get pampered by having their bikes washed, checked, cleaned thoroughly, always leaving the customer free of any doubts he/she might have with the bike. My Yamaha Servicemen couldn't wait to 'just get it over with'. An attitude that seemed contagious. He was supposed to clean my air filters, the only thing he did was to open, wait a few minutes, look around to see if anyone's watching...put the seat back on, job done! He really did, I watched him freom a waiting room they have made for their so-called customers.

At least he tightened my chain. That's the most I get out of the "JOBS TO BE CARRIED OUT DURING THE nTH FREE SERVICE" Well, that's the most anyone's got out of them too, since I've heard numerous friends of mine with a Yamaha complain of their terrible manners towards their customers.

Not only me, but even my friends, think there's a vibration coming from the engine that makes a hissing sound when the revs climb higher. The engine of my bike, that is. When I asked the Servicemen over at Yamaha, they simply blamed in on, "No two engines are alike, nor do they sound alike", "Some engines were made in Indonesia. Yours come from a batch of Indian forged engines, so quality-wise, it cannot be the same". those were the actual words spoken to me. How can a customer feel like coming back to the place for the next Servicing?

I love Yamaha because i think the Fazer series was built for me, and me only! So much common sense packed into one concept. The Fazer series has them all. But I really don't feel like going back to the Dealership for my next Servicing, let alone buy a new bike.

I feel I've almost outgrown this cubic capacity and think of moving on with a larger capacity. I feel, quality-wise in fit and finish, Yamaha trounces Honda as Adidas trounces Reebok in their quality of presentation, a finished product so smooth and shiny, it glows. But if I have to chose between the two, I might be tempted to go for the latter and ride with peace of mind than having a bike you love, but maintaining it can be such a hell. Do you want to get married to the prettiest girl who will boost your image and ego so much that you forgive everything else like her lack of skills within the household and kitchens? Or would you swallow up your pride and marry the not so pretty one but who is a swell house-wife, caring for your family, then, you finally have a chance to relax?

If they let their customers leave as satisfied and happy as the TVS Dealership does in our area, that would be the perfect marriage. A bride with the looks, and the skills to take care of you and your family, so you can relax while feeling satisfied and happy.

ur franchisee of yahama at bathinda
brar yahamas at bibi wala road opp. dav collage bathinda
my compaints:
very bad behaviour of employees they dont talk to customers like that they dont need any customer because they think that our salary is sure given by franchisee owners not by customers.
for example someone go to brar yahama to make new rc . customer tell that i want to new rc.then how much expenses for that. he say yar 3362 rupees lagn ge. then customer says how much of this expenses for tax, smart card, new rc. etc. then he reply to customer sir dekh lo je banwane hai ta ehne he paise lagn ge nahe ta hor kito banwa lo. this attitude shows how yahama can decrease there franchisee leval.

my bke model sz-r no milage 1 litter 30 to 35 km milage so kindle impramation plese sir my cel nember [protected]

i m having yamaha szr bike, my bike gives me 25 - 30 kmpl mileage. i had purchased it last year from start i m getting same result. i m riding bike at 40kmph. how will i get good mileage. please suggest. Manoj - [protected]

ya he is correct...

worst selection in terms of service.
I

Hi,
I am rohit shiva.Well i bought yamaha fZ 16...needless to say an awesome bike..But faced lots of problems from the showroom

1. Registrations weren t done on time
2. False promises were made. delivery not on time
3. I have still not got my permanent no.. So my bike is a showpiece now
4. Salespersons refused to attend afte they knew that i had made the cheque payment

The place where i bought the bike is The yamaha showroom in Malad. Near subkuch. They are pathetic. Their systems dont work for weeks. If somehow thru Fb the message can be reached. You can contact me 0n [protected]

Thank you,
rohit

Yamaha Motorcycle — Non delivery of luggage

I sent my bike Yamaha FZ on 13th Apr 2009 from Hyderabad to Thrissur, and I was also travelling on the same train 7230 Sabari Express (PNR[protected]. It was to be unloaded on 14th at Thrissur railway station as it was booked as luggage (Receipt no 756841 booked on 12th Apr 2009). When I reached Thrissur I ran to the luggage compartment and the scene I saw was beyond pathetic. My bike was beneath a huge heap of all kinds of giant packages.It was impossible for the people to unload it. and so the train left along with my bike. I have been nagging the parcel authorities for 4 days now. Somewhere inbetween I escalated it to the Dy Station Manager Commercial, he was kind enough to call Trivandrum Central (destination of train 7230)and Ernakulam North railway stations in my presence and to add to my distress I was informed that as per the records my bike has not reached either of the stations and that it must be lying on any platform at TVC. Thats not a positive response at all. Such irresponsibility from Indian Railways. Was my bike stolen or vandalised, will somebody at IR deliver my bike. The amount of money I spent and time I spent, Will IR compensate for that. I say IR should not only deliver my bike but also compensate for the irresponsibility. I will never ever send anything through IR again.

M Denny

i am face starting problem last 5 month but Yamaha not take corrective action.

yamaha R 15 — Engine

agar m 10 se 15 kilometer bike chalata hu gadi ekdum garam ho jati hai. company me dikhaya to 14000 ka dusra kharcha kiya but wo problem thik nahi kr ke diya wapis bola unko to koi responce nahi milta hai

I read that problem really faulty bike.And it is danger for biker, if 30kmph speed rim support brake. It is cause of fatal for biker.It is shameful for YAMAHA R-series bikes.

Service center already faulty why change gear box oil.


COMMENT: I m interested to purchase YAMAHA bike, but after read this problem, I never purchase
YAMAHA PRODUCTS.


DHANYAWAD...

Got r15 a 5 days ago.And it shows heat light only after 10-12 km.sometime just after 5-6 km in traffic. don't know whats is problem.Now don't know they will solve it free of cost or will charge huge for it.They brake my trust from yamaha now, its 6th day and heat signal shown me after 7 km only.

yamaha-FZ — poor service

i purchased ymaha -fz on jan1 2009
at venkatesha motors hyderabad.
the service being given is very poor and for silly complaints also they force us to install the new part ,instead of repairing it.
recently because of the minor accident the handle bar had misaligned ,instead of aligning it company advise me to change the part.
i request u to interfere in this.
thanking u in advance

I have purchase my fzs from the same showroom and i am completely unsatisfied with their behavior.
they made my name wrong in master card although i wrote correctly in forms everywhere they asked and kept my card for 6 month
and returned me unchanged and uncorrected stating it cant be done and obviously i had done possibly 50 calls to ask the status in
meanwhile .
service staffs are not at all good in behavior and deeds, they didn't changed my parts and still argue with me that they have changed i
must have forgot plus there work was also not upto the mark rather it was pathetic.

overall service is very bad both from sales and service side.
i advice fellow buyers to take care before going to vittesse.

i have stopped visiting the showroom for servicing and for any other service.
i don't want to see them



ABHIJEET KUMAR
KATRAJ

[protected]

meri bike me kuchh problem hai maine 2 bar serviec me bike ko chhoda tha lekin meri problem sol nahi huee hai
aur maine vaha k company member se bat ki to unhone sidha jawab nahi diya...
isiliye maine aapka sampark kiya ... so please help me
write shahnawaz chishty from bhavnagar
and my cell num...[protected]>>>[protected]