Yamaha Motor India Complaints & Reviews

I have purchased yamaha fzv3 on december 2021. Bike become battery complaint. Bike given at lakshmi automotives, bhimavaram on 23/07/2022. Service provider said battery complaint please give invoice and insurance for warrantry claim. I have given documents on 25/07/2022. I have called to service provider for bike on 26/07/2022 11.30 am they said battery replaced your bike ready please take delivery. I went to showroom at bhimavarm on 12.30 they said bike not ready. Till now waiting at showroom for bike. This is wrost service. I felt buyed this yamaha bike wrongly

I owned one mt15 on 2021 . But unfortunately my bike is parked in the service center. Because Service delaers dont know how to solve this issue.

If it is not solved going to move legeal way

Myself Manimaran has taken FZ version 3 on December 23 2020 from phoenix Yamaha Trichy, Tamilnadu.

Right from third service I'm facing a serious issue with my ABS. I have made many complaints to the service team regarding ABS failure and they have not responded me the right way nor have given any solution regarding this.

Two days back I have crashed my bike due to ABS failure. Upon enquiry with the technican they are saying this will not be covered under warranty as I have completed only 6 services instead of 8 services in the past one and half years.

I hereby putforth a strong message before taking this to social media complaint and request you to resolve my issue as soon as possible.

I need my ABS motor to be replaced on immediate basis as this pose a serious threat to my safety and my well being.

Here are my bike details,

Owner name: M.Manimaran
Contact no: [protected]
Model: FZ version 3.0
Reg no: TN81 U 3107
Year: 2020
Dealer name: Phoenix Yamaha, Trichy
State: Tamilnadu.

It's been 2 months since I bought the bike. I have not been given the RC book yet. As the tax has increased, the Showroom office says that I have to pay the money myself

Name and Address- anant moters, plot 69/376 madhayam marg Vt road mansarover jaipur. contact no-[protected]
Problems details- bike r15 . he changed his bike indicator by a yamaha service center but they install duplicate indicators

My bike is mt 15 only 15000 km driven all service are done in company and vehicle age is 1.5 year I purchased this bike from my friend when once I driven the bike I noticed the vehicle not going 100 speed in 6 gear i visited service centre they take bike for more than seven day but not diagnosed properly 1s they chek fuel pump then they changed clutch plate just because for chek i said clutch plate is ok thy told no problem if problem was not solved it’s returnable they again chek but problem was same suddenly checked the chain sporket that was yamha fz sporket then he say problem was detected now sir it will be cost around 2400 to 2500 I allow to change the sporket then he say you bike is ready for deliver but when i found my bill i was shocked there is clutch plate charges and many another parter changed without my confirmation and without inform me he gave me bill of 6280 when I asked about then he said sir you need to make this payment i can’t do anything i left my vehicle in showroom and I return home by auto

Worst built quality of the bike that the left tank is broken for no reason from the screw point just the same as the back panels below the seat also broke. Multiple vibrations from the rear and the front display panel to the indicators with very very low power output that it couldn't pull 2 people better. The front mudguard and the tank tie which is low quality plastic fades like a 10 year old body part. The battery died in 9th month from purchase without adding any sort of extra electrical parts. The panel under the tank flew like something while riding where the screw point has been broken. From the date bought the bike has not even fallen down even for water wash.

"I am demanding the company to change the full body parts of my bike without any cost and the battery which is the only resolution i am looking for."

. More than this i am fed up with this bike spending a lot of money in service where they are also unable to update the service history in the ECU and they are unable to switch off the repair light which is "ON" since the purchase.

They telling it's free service at mettupalayam servjce centre but they are charge so much cost for all the things so please take a necessary steps about it

I have visited the service centre on 8th April 2022 and shown them the video of my bike not starting properly and battery died and recharged it outside and to change the battery, they have just serviced the bike and gave it return and a mechanical supervisor or engineer employee said sir don't worry warranty period is 15 months and I'm guarantee, and from then on I'm visiting the service centre for atleast 10-12 times regarding the issue and at July 10th they said we will change the battery and they sir there is no stock of battery we will give your bike in two days and now they say warranty period is over.
This is the worst service center of Yamaha
It is the head service station for visakhapatnam and with lack of knowledge of terms of warranty and customer care.
I have raised the compliant before the warranty expiry and I want new battery.
I was very disappoint with Yamaha service centre.
An international brand with zero knowledge and fraud service centre.
If no action is taken by the company I will take action on the service centre authority.

Hi,

I bought new aerox in feb from Pune as it was not available in mumbai, on the first ride itself found the suspension to be extremely stiff.I thought post service or some km the suspension might work out but post 3000 km the suspension is still the same and eventually I have got injured lower back and currently undergoing treatment for the same. I started checking amongst the owner it seems nearly 98% owner have the same issue and Yamaha is not responding to their queries. I myself placed a complaint via email on 6th July followed by complaint to customer care and to twitter as well still I havent recieved any call from yamaha or any response whatsoever. So far I have made multiple followups with them still they are not responding, many user have raised their queries on suspension it has gone unanswered for months and it seems yamaha know the issue and they don’t feel doing anything about it. We bought a scooter worth 1.7 lacs just to break our backs is what the owners across are saying. We want a confirmation from yamaha will this issue be fixed or they will leave it as it is for the owners to die

I bought the vehicle at hameedha motors, tirunelveli.The right side of the tank scoop got broke and I reached the service centre as they are claiming it was caused by external force but the vehicle never fell down not even a single scratch on the body.The dealership is not taking responsibility for the defect product.i am looking to get my issue resolved otherwise I will deal it legally.

Hii I Have Lost My NOC So Please I Want To Re Apply For My NOC...

It has been more than 10-12 days my Yamaha M15 is there in the showroom .Because of the showroom does not have the part and it is under warranty I am facing lots of inconvenience.

Please resolve this asap

Servicing and response very very bad for here satff...not for frndly with costumer ... rudely beviour

Hi Team,

I had purchased the Yamaha Ray ZR-Street Rally edition from your dealership on 13-May-2022. I happened to just walkin to your showroom and I immediately liked the bike. Your staff Mr. Sandeep's behaviour was good till I made the booking and submitted the documents for finance. Unfortunately, as soon as the booking is done, Sandeep's behaviour has changed drastically. There were no follow-ups, no information regarding progress in finance. I had to call up them everytime to understand what is happening. And again, as I was taking finance in my Mother's name, while submitting the finance documents, I had clearly told him that my Mother is a housewife. But in loan application, they had mentioned as an employee. So my loan got rejected. This was my first bad experience. But never expected this bad is going to be worse. Your team re-applied my finance again and they told my Mother's presence is required in showroom. When I reached the showroom along with my mom, he made us wait for almost 4 hours just for a few signatures. There I lost respect for your service. From there till delivery, again there was no follow-up. I told him to do Temporary registration and took delivery of my bike.From the day of booking till delivery, I had gone through a lot with Sandeep's attitude and reckless, irresponsible behaviour.

Unfortunately, within a month of delivery, my bike met with an accident. There was a lot of chaos later with Police case and other issues. Meantime my TR got expired. So I had to shell out almost 20k from my pocket to get my vehicle repaired. Post repair, I called up your showroom and told Sandeep to go ahead with permanent registration. (Going back to booking : I had told Sandeep that whole registration will be taken care by me as I was looking for a special number 2525. And it was agreed that your team will prepare all the doc's and hand-over the file to me). After all these accidents and other chaos, I was not much interested in number. So on Friday, 08-July-2022, I told Sandeep to go ahead with permanent registration in-house.

Here comes out his original behaviour, even though I clearly told him in-house registration this time, he preapred the file for KA-05 again. Everytime I call him to take the follow-up he gave me vague answers till today morning. FYI I'm a automobile industry person from past 10 years. But this guy always cuts me in between while I'm talking or trying to explain him something. He is never intended to listen out to the customer. He is not ready to give any solution or any kind of support to customers. I'm seriously surprised how can you hire such an arrogant guy in a newly opened showroom and expect to grow in business. He is not having a single quality and discipline that every sales person should carry. When I ask him any query regarding to registration, he clearly making a statement that HE IS NOT SITTING and WORKING IN RTO TO CLEAR MY DOUBTS.

This is not the kind of service I was expecting. Customer is a customer whether he/she is buying a small toy or he/she is doing a crores worth transaction. I stay in BSK 3rd stage. I can visit the showroom near-by to my residence. I visited yours just because it is nearby to my workplace. Why should I visit the showroom almost 15 kms away from my home along with an old aged Mother? I expected a better service. Instead I received worse. This person Sandeep is definitely going to bring utter disgrace to your showroom. I suggest you to provide soft-skills training to the staff atleast. And also familiarize them with all the in-house departments.

Recently i wrote mail to [protected]@yamaha-motor-india.com regarding vibrations issues. As Yamaha suggested to visit service center but even though they can't resolve my issue.

I have recently purchased fz25 bs6 on April 02 2022 from dealer automax automotive (malad west). I'm facing vibration issue on Footrest & Handlebar particularly on speed between 70kmpl to 75kmpl however after that vibration gets normal.

I visited the service center twice. First i visited that time executive Name Tejas told me that such things are normal after first service it will get solve. But it's still there. Second time i visited i told tejas about same issues, this time he kept my bike in service center for 2 days. He told me he ride my bike for about 25km and he faced same problem. But even after keeping it for two days problem was not resolve, infact there is a new issue my speedometer indicater showing engine light and abs light on.

Tejas don't know what to do exactly. I have to call tejas repeatedly to get updates as tejas is very busy person he don't have time to reply or respond customer on his commitment. Even a guy Name Rishabh from service center he told me that I'll talk to company regarding this issue give me 10mins, and after 10mins he didn't even text me even he didn't pick-up my phone call.i can't trust on this service center

Yamaha is a global recognized and trustworthy company with a better technology. I wasn't expecting this from Yamaha.
Issues with a new engine!!!

My request is to please send responsible person from YAMAHA, and not from dealer. Please look at it my bike problem gets resolved asap.

Regards,
Manish Joshi
Asian paints LTD.
[protected].

I am Moahatasheem I bought a Yamaha FZS-FI V3 Vintage Edition bike on Oct 2021, at Yamaha Showroom in Arcot Tamilnadu . Since that day I have had an issue with Bluetooth connectivity, where the Bluetooth of my bike was not connecting with my Yamaha bike app so I asked the help of the Yamaha showroom guys but they asked time till first service, but now the time is September so I kept asking them 5 to 6 times about the issues with my Bluetooth...

Dear Sir/Madam,
I'm here to complaint about my schooty Ray zr street rally 125 has a issue of rear tyre which I can't fix it on my own. Day before yesterday I went to tyre garage to fix rear tyre which come to know that it has been leaking air out. But we fixed it.

Now, again I have same problem. I can't go out from home to fixed it. Please I need help.
Contact details : [protected]

Sir i got an accident on 26april i contact the agency they told to come on 2may from that day they are delaying till today i visited more than 15times now the ower is misbehaving with me

I had issue with the tank cover when I purchased the vehicle. I had complained 4 times about it and it was not fixed completely.

Now due to which the water entered into my vehicle tank and now the fuel pump is not working.

The vehicle condition is good until you it for service.

Most of the issue occurs after your vehicle gets serviced at Yamaha service centre.

I gave my bike for service in a good condition it was running and now when I came to collect my vehicle it’s not even starting.