Yamaha Motor India Complaints & Reviews

Purchased Yamaha Aerox 155 scooter from Shelar Yamaha Pune, and got the delivery in July 2022 with all documents.

Got letter from the bank in August that the insurance on the vehicle is terminated because the dealership failed to make the payment. Contacted the dealer hundred times, have not received any proper response.

Vehicle is now 3 months old and has been out of insurance for more than half the period.

Contacted Yamaha customer support, created ticket - REQ-14578
The request was closed without any intimation or resolution

My name is Mohd Zhid Qureshi
Sir I want to my offline booking cancelled and I want my 5 thousand rupees refund
And they said to me they cannot give me refund because is company policy but it’s not true I want my refund please Sir
From Rajasthan
City jhunjhunu
Yamaha National Motors
Booking date is[protected]
Recipe No. 35
Please contact me
Thank you

Took delivery of bike in January 2022 but documents given in july but that too fake insurance document and fake rto number plate

I bought a R15M 5 months ago and facing problems from the very beginning, the service center promised me to help to solve the issues but still they are not taking any step. And when I am trying to contact them, their behavior is worst. I am unable to use the bike anymore and not getting any support from the service center.

I left my bike for service at Yamaha showroom in Katpadi. I wanted to change my chain sprocket. They took my bike and for accessories they have purchased it from somewhere outside and they didn't inform me. Now I suspect the quality of the product. I give my bike to service there just for the assurance that it will be of OE company product. Now my bike's tyre is too tight. In this particular station, they are taking the bike for washing somewhere else, their service is not at all satisfied and every time they behave atrocious.

After 2nd servicing there is problem i have found in my yamaha fascino scooty . I have told that problem to the yamaha showroom but they didn't work on that issue, they give me the dates . I was reach them so many time but still they are not helping me...i have found the problem of my scooty on AUGUST till now that problem has not resolve

(Meter has not start ... there is lot of vibration in scooty when i drive... )

Unfortunately I made a booking for Yamaha Aerox 155 with Cheerans auto agencies, Chavakkad, Thrissur, Kerala on Sept 26, 2022. All payments (down payment and bank loan) transfere in three days. I had instructed them to deliver the vehicle on or before Oct 3. It has been over 10 days now and no sign of vehicle delivery yet. Out of frustruation I cancelled the order on Oct 3 and still nobody bothered to call and enquire the reason. I raised this issue with Yamaha through their website still no response. What a pathetic customer relationship. Neither in Yamaha nor this agency is concerned about an order loss.

I bought my bike fz fi on 6/5/2022 and after 2nd service i noticed that rear wheel is jam due to friction of rotor and discpad so run in to N j automobile udhana surat gujarat workshop they told me they have to open calipar and clean it and it will be chargeable since brakes are not covered in warranty how is this possible that under 5 months issue occurred in brake and it is not covered in warranty..still i paid 350 for brake calipar over hauling and problem is still unsolved..

I'm trying to connect connect x app from my new mt-15 V2 but it's says Bluetooth details not found...

Hi, Myself Gowtham I have bought New Yamaha FZ X from SUN MOTORS CHENNAI @ Mogappair branch. Where I took the vehicle post registration on 21st Sep'22 till now i have not received my Warranty card and Manual book etc., Post registration still have not received my number plate. Once i reach out with dealer no proper response from there end sales person was very rude on his words.

Almost 13days have crossed but no update and no response on my visit to showroom..! very worst and my 1st bad experience with yamaha.

Im Akash From coimbatore. I serviced my vehicle RayZR In Sulur Authorized Yamaha Showroom. They were billed front fork oil and labour charges and I paid. But wheel even doesn't remove in service station. Dust also not cleaned. Even front tyre air pressure doesn't checked. And l pay as service charge 2495 rupees in UPI Payment method.

YAMAHA Motor India,

Dear Sir/Madame

1. Service not done properly
2. Bike washing is terrible
3. Front break shoe is changed for 3327 kms.
4. Very poor customer support
5. I want my bike to be re-serviced

On September 28th, at 8.30a.m., I dropped off my bike for SECOND FREE SERVICE [3327KMS]. Around 11.30a.m., I received a call that the brake shoe needed to be replaced, and around 12.30 a.m., I received a call saying my bike was ready for delivery. I arrived to the Bangalore Wheels YAMAHA service station at 2.15pm, located at # 1030, 4th Block, DRK Road, Rajajinagar, Bangalore 560010. I went ahead and paid Rs. 1, 902/- and marked the remark GOOD. But when I arrived to pick up my bike, I saw that they had not cleaned it, only sprayed and wiped it using oil.

I questioned the person in charge, and he took the bike, sprayed it with oily water, dried it with a blow dryer, and brought it back. However, when I discovered that there was still some dirt in the vehicle, I asked them to wash the bike again because he hadn't properly washed it; instead, he had simply sprayed water on a specific area before returning. I told him, "You haven't washed my bike; contact your manager; I need to discuss." When the manager arrived, he said just that, "Sir, it's washed, only this much can be done, "

I instructed him to touch the bike and feel for filth. When he did, the manager directed him to wash it and deliver it. The third time, he grabbed the bike and just washed that portion.
I questioned them as to why, despite three washings, dirt was still present here and there. They replied and displayed additional vehicles that had also been well cleaned; the only difference was that we couldn't get inside without risking injury. Finally, I took the bike and made a complaint on my job card.

My issue is that for such a well-known international brand, the service is atrocious.
A small number of employees don't work as honestly as they should; they are only there for the money.

They debated with me for thirty minutes.

I'm quite angry with the service not being completed correctly and the trickery in the spares.

I only ride my bike at 40 to 60 kmph, so how come the break shoe would last 3327 kilometres, when I changed the break shoe on my previous bike after roughly 27000 kilometres?

I am extremely disappointed with cheating done in my second “FREE SERVICE”.
I wouldn’t hesitate reaching out to the consumer court, if immediate action isn’t taken.

FZ15 YAHAHA 9104

Maine meri bike RJ14 ka 3554 sevice k liye Roshan Yamaha tonk fatak chodi thi 2 din ki bol k 2 month Tak gadi nhi di company Wale bole ki wire change hogi me bola ki tik hai kro uske bad me bike lene gya to wo mere se aishe bole ki wire k paise lagenge jub ki meri bike abhi guranty period me hai uske bad me paise de k bike liya but wo mujhe kisi bhi parts ka bill nhi diye aur na mujhe y btaye ki is parts me y iuuse tha isliye humne change Kiya hai aur na call receive krte hai ek din ki bole ki WhatsApp kr denge bill aaj 6 din ho gye mera call recive nhi krte hai aur na meri bike ki service tik se huyi hai abhi bhi iske ingine check light show ho rahi hai na horn kam kr rahe hai kuch bhi kam Tik se nhi huya hai isme

Dear sir/madam,
My bike fzs, second service sri vari yamaha-tuticorin, worst service team 28.09.2022 this date service my bike still date not ready my bike, service team no good
My bike number-TN69BQ6138
My mobile number-[protected]

I'm Manikandan from virudhunagar tamilnadu.i bought Yamaha fzs 150 bike on 15 oct 2021 @ linga motors palanganatham madurai.1 St free service done @ linga motors palanganatham branch & 2 nd & 3 rd service done @ k v dhakshana motors virudhunagar. My bike just crossed 10000 kms so visit Guna motors kamarajar salai branch on sep 22 .i explained my bikes issues to the technician.then they take a trial ride on my bike and informed me my bike's...

I purchase Yamaha aerox 155 jan22. From the starting from I facing the front and back suspension is not working. I suffer from heavy back pain and shoulder pain. I have tol many time about the suspension issue. The service center not responding the issue. My vechile registration no is TN12AR2968. KINDLY RESOLVE THIS ISSUE. Thanks and Regards.
V. Manivasagam....

Not responsible...

Most respectfully, I, Akash Bar, S/O-Bhim Charan Bar, At + P.O-Balighai, P.S-Egra, Dist-Purba Medinipur, West Bengal, Pin-721422 would like to draw your kind attention that with a great expectation like some other successful purchaser of Yamaha R15 Byke, I went to the ADI MOTORS, authorized sub dealer of Yamaha India Pvt. Ltd., At- Madhakali, Dist-Purba Medinipur to purchase the Byke. But the owner of the Adi Motors tell me that no such stock of selected byke at that time at his show room. He requested to me to give him some money in advance for booking the said Byke. He assure me that after available he inform me to finally purchase that motor byke.

As per his assurance firstly on the dated 28.04.2022 I give him an amount of Rs. 10, 000/-, on 09.05.2022 Rs. 50, 000/- and lastly on 31.05.2022 Rs. 40, 000/- totaling to Rs. 1, 00, 000/- all the vouchers I have.

After awaiting some days I contact with him the latest news of the said byke and aksing him when I can get my new byke. At that time the owner namely Braja Gopal Shaw replied me that if any emergency he arrange the byke from another nearest show room namely Bhagwanpur Yamaha Automobiles and finally on 01.07.2022 he purchase R15 V4.0 in my name from Bhagwanpur Yamaha Automobiles.

Actually the fact is that I paid him Rs. 100000/- in advance before purchase the byke and on 01.07.2022 at the time of purchase I give him Rs. 50000.00 as cach and by transfer through phone pay Rs. 60000/- to his account.

But surprisingly, I became astonished when the dealer Bhagwanpur Yamaha Automobiles give me the money receipt. I noticed on the said receipt that an amount of Rs. 85724/- paid against the said motor byke and the card purchase in my name through Finance. At that time I ask to the owner of Adi Motors as I paid in full Rs. 2, 10, 000/- so why he purchase the byke through finance.

Mr. Braja Gopal Shaw, owner of the Adi Motors, sadly inform me that as per his own purpose he expenses the money and he assure me that the rest amount of the byke i.e Rs. 125000/- he pay to the owner or directly to Bhagwanpur Yamaha Automobiles within three days.

Further for your kind information that as a security or guarantee of the said payment he give me his Byke (Model-Enfield, No- WB32AH2566) on 01.07.2022 beside the Bhagwanpur Yamaha Automobiles. After a few days on 07.07.2022 the OC Bhupatinagar Police Station contact with me and inform me that Braja Gopal Shaw lodged a GD on 06.07.2022 at his police station in respect of the said fact and the OC give me a copy of the said GD. After receiving the GD I noticed that Mr. Braja Gopal Shaw committed and mentioned on his application that he pay the amount of Rs. 125000/- within 15 days from the date of application. But till the date he from the date 06.07.2022 he did not contact with me and not to paid the amount neither me nor the Bhagwanpur Yamaha Automobiles. It is noted here that his car now fully safe to me. I don't understand that what to do with that car now.
But regretfully inform to you that meanwhile the installment kist already started in my name and I have already paid the 1st installment kist of Rs. 5607.00 to Bhagwanpur Yamaha Automobiles. I understand that I became cheated by him and a question arise that as a cheated person how can get the sub dealership from the World No 1 byke company.

So, I request to you kindly take necessary steps from your end to stop such type of fraudulent activities, save the high profiles of Yamaha Motors and a request to take necessary action against the dealer take a disciplinary action so that no one can showing any interest to such type of fraudulent activities with some one in future and I can get back my rest amount i.e Rs. 125000/- and so that the problem is solve from your end.

I have fzs V3 baike I am serviced my baike on 6 September 2022 in Yamaha authrosied service centre satav automotives in Pune after service my baike 4 part paint pilling of I have complain but service manager do not take responsibility his language not good and my baike service is not good by my opinion service quality not good and my baike colour pilling of after service in satav automotives service centre

Hi Team,

I visited your service center (Vasudha automobiles #39-182, vayupuri, near sainikpuri x roads secundrabad-500094) on 24th August 2022 for an insurance claim . I submitted all the docs and left my bike at the service station. till now (24th sep 2022) the service was not done and the only reason they were telling is they didn't have one part for which they ordered. they were telling the same thing from last 4 weeks. I am not able to understand how much it will take. I am facing lot trouble without having my bike for more than a month. I already registered a complaint by calling their customer care number (complaint number is IC-53228) which is also not resolved till now. I am attaching the details of parts which were damaged here