Yamaha Motor India Complaints & Reviews

My bike is mt 15 only 15000 km driven all service are done in company and vehicle age is 1.5 year I purchased this bike from my friend when once I driven the bike I noticed the vehicle not going 100 speed in 6 gear i visited service centre they take bike for more than seven day but not diagnosed properly 1s they chek fuel pump then they changed clutch plate just because for chek i said clutch plate is ok thy told no problem if problem was not solved it’s returnable they again chek but problem was same suddenly checked the chain sporket that was yamha fz sporket then he say problem was detected now sir it will be cost around 2400 to 2500 I allow to change the sporket then he say you bike is ready for deliver but when i found my bill i was shocked there is clutch plate charges and many another parter changed without my confirmation and without inform me he gave me bill of 6280 when I asked about then he said sir you need to make this payment i can’t do anything i left my vehicle in showroom and I return home by auto

Worst built quality of the bike that the left tank is broken for no reason from the screw point just the same as the back panels below the seat also broke. Multiple vibrations from the rear and the front display panel to the indicators with very very low power output that it couldn't pull 2 people better. The front mudguard and the tank tie which is low quality plastic fades like a 10 year old body part. The battery died in 9th month from purchase without adding any sort of extra electrical parts. The panel under the tank flew like something while riding where the screw point has been broken. From the date bought the bike has not even fallen down even for water wash.

"I am demanding the company to change the full body parts of my bike without any cost and the battery which is the only resolution i am looking for."

. More than this i am fed up with this bike spending a lot of money in service where they are also unable to update the service history in the ECU and they are unable to switch off the repair light which is "ON" since the purchase.

They telling it's free service at mettupalayam servjce centre but they are charge so much cost for all the things so please take a necessary steps about it

I have visited the service centre on 8th April 2022 and shown them the video of my bike not starting properly and battery died and recharged it outside and to change the battery, they have just serviced the bike and gave it return and a mechanical supervisor or engineer employee said sir don't worry warranty period is 15 months and I'm guarantee, and from then on I'm visiting the service centre for atleast 10-12 times regarding the issue and at July 10th they said we will change the battery and they sir there is no stock of battery we will give your bike in two days and now they say warranty period is over.
This is the worst service center of Yamaha
It is the head service station for visakhapatnam and with lack of knowledge of terms of warranty and customer care.
I have raised the compliant before the warranty expiry and I want new battery.
I was very disappoint with Yamaha service centre.
An international brand with zero knowledge and fraud service centre.
If no action is taken by the company I will take action on the service centre authority.

Hi,

I bought new aerox in feb from Pune as it was not available in mumbai, on the first ride itself found the suspension to be extremely stiff.I thought post service or some km the suspension might work out but post 3000 km the suspension is still the same and eventually I have got injured lower back and currently undergoing treatment for the same. I started checking amongst the owner it seems nearly 98% owner have the same issue and Yamaha is not responding to their queries. I myself placed a complaint via email on 6th July followed by complaint to customer care and to twitter as well still I havent recieved any call from yamaha or any response whatsoever. So far I have made multiple followups with them still they are not responding, many user have raised their queries on suspension it has gone unanswered for months and it seems yamaha know the issue and they don’t feel doing anything about it. We bought a scooter worth 1.7 lacs just to break our backs is what the owners across are saying. We want a confirmation from yamaha will this issue be fixed or they will leave it as it is for the owners to die

I bought the vehicle at hameedha motors, tirunelveli.The right side of the tank scoop got broke and I reached the service centre as they are claiming it was caused by external force but the vehicle never fell down not even a single scratch on the body.The dealership is not taking responsibility for the defect product.i am looking to get my issue resolved otherwise I will deal it legally.

Hii I Have Lost My NOC So Please I Want To Re Apply For My NOC...

It has been more than 10-12 days my Yamaha M15 is there in the showroom .Because of the showroom does not have the part and it is under warranty I am facing lots of inconvenience.

Please resolve this asap

Servicing and response very very bad for here satff...not for frndly with costumer ... rudely beviour

Hi Team,

I had purchased the Yamaha Ray ZR-Street Rally edition from your dealership on 13-May-2022. I happened to just walkin to your showroom and I immediately liked the bike. Your staff Mr. Sandeep's behaviour was good till I made the booking and submitted the documents for finance. Unfortunately, as soon as the booking is done, Sandeep's behaviour has changed drastically. There were no follow-ups, no information regarding progress in finance. I had to call up them everytime to understand what is happening. And again, as I was taking finance in my Mother's name, while submitting the finance documents, I had clearly told him that my Mother is a housewife. But in loan application, they had mentioned as an employee. So my loan got rejected. This was my first bad experience. But never expected this bad is going to be worse. Your team re-applied my finance again and they told my Mother's presence is required in showroom. When I reached the showroom along with my mom, he made us wait for almost 4 hours just for a few signatures. There I lost respect for your service. From there till delivery, again there was no follow-up. I told him to do Temporary registration and took delivery of my bike.From the day of booking till delivery, I had gone through a lot with Sandeep's attitude and reckless, irresponsible behaviour.

Unfortunately, within a month of delivery, my bike met with an accident. There was a lot of chaos later with Police case and other issues. Meantime my TR got expired. So I had to shell out almost 20k from my pocket to get my vehicle repaired. Post repair, I called up your showroom and told Sandeep to go ahead with permanent registration. (Going back to booking : I had told Sandeep that whole registration will be taken care by me as I was looking for a special number 2525. And it was agreed that your team will prepare all the doc's and hand-over the file to me). After all these accidents and other chaos, I was not much interested in number. So on Friday, 08-July-2022, I told Sandeep to go ahead with permanent registration in-house.

Here comes out his original behaviour, even though I clearly told him in-house registration this time, he preapred the file for KA-05 again. Everytime I call him to take the follow-up he gave me vague answers till today morning. FYI I'm a automobile industry person from past 10 years. But this guy always cuts me in between while I'm talking or trying to explain him something. He is never intended to listen out to the customer. He is not ready to give any solution or any kind of support to customers. I'm seriously surprised how can you hire such an arrogant guy in a newly opened showroom and expect to grow in business. He is not having a single quality and discipline that every sales person should carry. When I ask him any query regarding to registration, he clearly making a statement that HE IS NOT SITTING and WORKING IN RTO TO CLEAR MY DOUBTS.

This is not the kind of service I was expecting. Customer is a customer whether he/she is buying a small toy or he/she is doing a crores worth transaction. I stay in BSK 3rd stage. I can visit the showroom near-by to my residence. I visited yours just because it is nearby to my workplace. Why should I visit the showroom almost 15 kms away from my home along with an old aged Mother? I expected a better service. Instead I received worse. This person Sandeep is definitely going to bring utter disgrace to your showroom. I suggest you to provide soft-skills training to the staff atleast. And also familiarize them with all the in-house departments.

Recently i wrote mail to [protected]@yamaha-motor-india.com regarding vibrations issues. As Yamaha suggested to visit service center but even though they can't resolve my issue.

I have recently purchased fz25 bs6 on April 02 2022 from dealer automax automotive (malad west). I'm facing vibration issue on Footrest & Handlebar particularly on speed between 70kmpl to 75kmpl however after that vibration gets normal.

I visited the service center twice. First i visited that time executive Name Tejas told me that such things are normal after first service it will get solve. But it's still there. Second time i visited i told tejas about same issues, this time he kept my bike in service center for 2 days. He told me he ride my bike for about 25km and he faced same problem. But even after keeping it for two days problem was not resolve, infact there is a new issue my speedometer indicater showing engine light and abs light on.

Tejas don't know what to do exactly. I have to call tejas repeatedly to get updates as tejas is very busy person he don't have time to reply or respond customer on his commitment. Even a guy Name Rishabh from service center he told me that I'll talk to company regarding this issue give me 10mins, and after 10mins he didn't even text me even he didn't pick-up my phone call.i can't trust on this service center

Yamaha is a global recognized and trustworthy company with a better technology. I wasn't expecting this from Yamaha.
Issues with a new engine!!!

My request is to please send responsible person from YAMAHA, and not from dealer. Please look at it my bike problem gets resolved asap.

Regards,
Manish Joshi
Asian paints LTD.
[protected].

I am Moahatasheem I bought a Yamaha FZS-FI V3 Vintage Edition bike on Oct 2021, at Yamaha Showroom in Arcot Tamilnadu . Since that day I have had an issue with Bluetooth connectivity, where the Bluetooth of my bike was not connecting with my Yamaha bike app so I asked the help of the Yamaha showroom guys but they asked time till first service, but now the time is September so I kept asking them 5 to 6 times about the issues with my Bluetooth...

Dear Sir/Madam,
I'm here to complaint about my schooty Ray zr street rally 125 has a issue of rear tyre which I can't fix it on my own. Day before yesterday I went to tyre garage to fix rear tyre which come to know that it has been leaking air out. But we fixed it.

Now, again I have same problem. I can't go out from home to fixed it. Please I need help.
Contact details : [protected]

Sir i got an accident on 26april i contact the agency they told to come on 2may from that day they are delaying till today i visited more than 15times now the ower is misbehaving with me

I had issue with the tank cover when I purchased the vehicle. I had complained 4 times about it and it was not fixed completely.

Now due to which the water entered into my vehicle tank and now the fuel pump is not working.

The vehicle condition is good until you it for service.

Most of the issue occurs after your vehicle gets serviced at Yamaha service centre.

I gave my bike for service in a good condition it was running and now when I came to collect my vehicle it’s not even starting.

Front wheel paint was removed of my R15 V3 racing Blue bike in 4 months from purchase and used for 2400kms only.
It seems I was sold defective/assembled bike, not the brand new bike from the dealer Platinum motors.

Request you to get my money back. I don't want to continue the relationship with Yamaha Motors.

Below is the dealer address where I bought the bike and attaching the photos of Dealer showroom and bike front wheel photos where paint was removed after the bike servicing at Platinum motors.

Platinum Motors dealer Address:
Sri Kanya Theater, 43-9-136, TSN Towers TSN Colony, Road, Dondaparthy, Railway New Colony, Visakhapatnam, Andhra Pradesh 530016

I purchased FSZ-FI V3 from Siddharth Yamaha, Gurgaon on 23 June 2020.
I get my vehicle serviced regularly from Yamaha Workshop. During service in the month of April 2022, I complained about inappropriate vehicle engine shutdown during running to which the service manager advised to get the fuel tank cleaned. I got the fuel tank cleaned but the issue was not resolved. Again during service in June 2022, I complained about the same but the issue is not yet resolved. Also, there was noise during self start of the vehicle. The manager advised to change the self start motor, but the part is not available in the Workshop. It has been 14 days and counting but the part is not yet available. When I enquire about the part availability there is no response from the team.

I have purchased the Yamaha FZ-S motorbike from the Yamaha Motor India dealer M/s J.M. Motors Pvt Ltd, Sector 63, Noida on 20th June 2022. Its been over 20 days dill date and I have not received the registration number from the dealer. I suspect that dealer has not processed the documents for registration and dealer is not providing correct information about the same.
The sales person Ravi is not cooperative at all and has stopped responding.
This is is the clear case of taking the customer for a ride and customer harassment.
I urge the consumer forum and Yamaha Motor India to take action against the dealer malpractices and resolve the issue of my bike registration.

I am Ramakrishna Rachure, purchased a bike on 27 may 22, from that day onwards my bluetooth is not activated as error throws while scanning the qr code error: as it is already linked, I am contacting service centre and customer care, but i am not getting resolution. As dealer keeps tell that bluetooth is in update stage but how long we need to wait for this issue. I havent recived any written. I have purchased this bike for that feature, if the problem is not getting resolved kindly return me the extra amount of bluetooth or resolved my issue as soon as possible. Thank you !!!

I have purchased MT15 its not start properly i am facing starting issue with my bike the battery not work