Yamaha Motor India Complaints & Reviews

I got my bike's front shocker repaired on 15th Aug 2021. Since then I have been facing a handling and balancing problem. It bubbles even on plain roads. It disbalances when I take a disk break or climb on breakers . It seems like I am driving without air into tires. It's very dangerous to drive.

I go to the service center every time and pay[protected] but no one is able to repair it. They are not capable to repair their own bike.

I requested many times through mails and phones but you don't listen and provide solutions. Customer Care Executives argument with me. He argues & behaves like a lawyer.

It is bad experience of buying this bike. Aftersales, No support.
Its condition is getting worst day by day.

They Resolved the Problem without giving Solution.

I was services my yamaha ray ZR 125 bike on that day. i said do general services like oil change, water wash. etc.., but your dealer not services properly some noise are come while i ride my bike. after i will go that services center they said come tomorrow how many times and also this not first time in every services they will do some mistake on my bike after services i will go and agian repire my bike. Yamaha you should take serious...

Hi i am karthik madurai tamil nadu . I give my yamaha ray zr 125 bike at your of dealer name alagaendran autos kochadai branch. My vechile some noises of rear wheel side. Not arrested . Fuel smell not arrested. No services at this service centre. But amount 1700rs billing . This is paid service. Extremely poor maintenance. Second time of the DEALER.

Dear Sir,

Hope you are keeping well.

I would like to inform you about the inconvenience caused by one of your outlets that's in North Goa (Pratik Motors Duler Mapusa) and a Delay in Delivery .
I have a Booking for Aerox 155 and it's been 7 Months today's since the Booking.
I was told during the booking of the bike that the delivery would be in 30 to 45 days and since than every month I keep asking them about the delivery and they keep saying next month.

I was told I am the 3rd person to book the bike and yet no delivery after 7 months of the launch. They are still not able to confirm delivery date.

I would like to request the Yamaha head to please look into the matter and please help me out with in situation.

Can your team please contact Pratik Motors Duler Mapusa and ask them to deliver the Bike to me on priority basis.

Kindly spare some of your precious time and look into this matter.

Thanking you in advance,

Yar Dsouza
Mobile no - [protected]

I'm writing this to raise a service complaint, I have visited your service center on 14 of this month for service at that i have no complaints I take it for general service, even after the service the front wasn't working properly I conveyed same to the mechanic and team they didn't responded on that issue today my front break was completely failed and i just missed an accident. I have taken my bike directly to the service center but i haven't get any response from them they were simply like mechanic wasn't available at centre.
This behavior towards customer was not expected from yamaha.

I have visited the customer service center twice today the are not ready to do anything and behavior towards the customer was too worst, the mechanic didn't know how to talk to customer.

In the last service also because of their mistake water went into display and light was not working from then.

I have raised the same to customer service executive on toll free number but i haven't get resolution from them too.

Here are the details of vehicle:
Owner name: Newton Devarapalli
Reg.Ph:[protected]
Vechile no: AP39BH9254

Service centre details:
JS Yamaha Showroom Bapatla (JS Motors)
Bapatla
Guntur 522113
Andhrapradesh.

Anything please feel free to contact me.

Thank you,
Newton
[protected]

As am writing this email, because very much disappointed with your product and service. If I asked about this problem, your team laughs very cool saying that in this model all bikes has same issue, Better change the part. so if I replacing the parts in a year, then what is the product quality. It is not a wear and tear part, no physical part damage. But I need a proper solution for this.

Bike year of parched-2021 April-9
Mail I’d [protected]@gmail.com
Location-Bangalore-560067

I have brought fashino s 2 days before & got problem of vibration in time of starting .
Back tyre side totaly vibrate in time of starting .
I want onsite solution for this .

[protected] i was services my yamaha FZ-S bike on that day. i said do general services like oil change, water wash. etc.., but your dealer not services properly some noise are come while i ride my bike. after i will go that services center they said come tomorrow how many times and also this not first time in every services they will do some mistake on my bike after services i will go and agian repire my bike. Yamaha you should take serious action to him

that services SS agencies Yamaha Showroom, Rasipuram, Namakkal - 637408

and also i attached my services bill on this complaint

I have Yammaha MT 15 bike bearing registration number (JK02CM 9836).
I visit many times in the workshop told them i have problem in bike please resolve it they always said all ok go and check at the same time issue will be resolved but the next day same thing happen again . So please tell me if you don't have engineer to diagnose the bike properly why the company make fool the customers.

Hi,

This complaint is with regards to the servicing of the vehicle post which the parts of the vehicle were changed. The vehicle Yamaha ray zr street rally was having no issues with the seat of the same but post service there was alot of noise coming in when asked they stated that the seat was the same but after confirming from the near by showroom they confirmed that the seat is changed due to which the issue is coming in. Service centre name : perfectriders Yamaha service centre Bannerghatta main road. Kindly check this

Today eavening when im returning to home i experiend a reckeless bike rider who was already drunken and riding a yamaha schooty holding number "AP39JM4524" in kakinada jagannaikpur bridge, he dashed me in the corner and bad mouthing me when i asked for reason to hit me .

I may cause a big accident on the road if i was unable to handle the bike and fell off i would right under the tyre of a truck behind me

please take a considerable action against this rider

bike number : "AP39JM4524"

Hi, My name is Vaibhav Padia and I own a bike of yamaha-FZ25, bought in the month August 2021. I did a two service as per the time given. Later I changed the rear brake pad, after which a weird sound is started. I even changed the disc which was damage due to pad that I changed. The disc was damaged due to pad, but the service center charged me for the disc, wherein it was not damaged by me. So when I change the disc I told them to change the pad as well, but the issue still persists, even after changing disc and pad. I visited multiple times but the permanent solution is not getting solved from the service center. Today again I dropped the vehicle to the service center "VRB YAMAHA SERVICE CENTER", BORIVALI WEST, MUMBAI-92 also known as SPEED AUTO YAMAHA (Aura hotel, Vichare compound, MHB Colony, Gorai 3, Borivali West, Mumbai, Maharashtra 400091)

. The bike is looked by the persons are, UMESH(senior technician), RANDHIR PAWAR( service engineer) and RAKESH(generalmanager). It's almost more than 20 visits i did and almost 3 months old, but the solution is not getting solved. Last sunday i kept the bike to service center for 5 days, but still the issue is not solved. Didn't expected this from yamaha service center. Being a big brand seems low quality and poor technical support. The service center people just tell one thing.. "drop the bike will chexk it", but no permanent solution came. None of them are capable to diagnose the issue. Kindly look into the matter and do the needful.

No one is reply me properly nor helping me properly.

Even the customer service support is not helping me to raise the complaint nor to solve my issue. Such a pathetic experience from Yamaha.

Regards,
Vaibhav Padia

While riding if any obstacle comes and if I apply breaks suddenly, the Breaking system stops working and forcing me to hit the obstacle. Regarding this problem I complained to service centre n number of time. But the problem is not rectified

I bought Yamaha FZ-X bike in exchange of my old bike (Bajaj Discover) on November 2021. I submitted all the hardcopy documents like original RC, Pollution Certificate, Insurance (still valid upto July 2022) for the old bike to Yamaha - Samukh motors in Medavakkam.

It looks like they have sold the old bike through a vendor named Mr. Arul from "AR Auto Center (Medavakkam)" to someone without transferring the RC ownership. br...

I have purchased the new bike Yamaha FZ16 model BS6 last year in February 2021 from Sidharth Auto services, sector 14, Gurgaon and paid full amount at purchase tim

I wanted to complain about the Vehicle Registration certificate(RC) they are not providing even after one year. I am keep following with the showroom manager and receptionist for my RC document but they are giving me false promise each time about the documents. Please help me out.

I have come to centre and and seted my average of bike and they take payment nd instruct me to re check after service but same problem i again come to centre and they didn't do anything i have wasting my time all day but i didn't get any response and also lack of machanic

Dear Yamaha motors,
I gave my bike for servicing in Yamaha Moto world in Bommanahalli, Bangalore. My bike FZ version 1.0 had some engine noise issues. They took 15 days for servicing the bike and they took all the liberty to change the bike parts without my permission and they put a whopping amount of 20K. And I received my bike and within 3 days of time my is having huge issues and lot of noise coming out from my bike and pick up has been dropped and my bike is stopping in between the signals.
When I called the managers they are not responding properly and please take this into consideration.

मैंने यामाहा से FZS बाईक मार्च में खरीदी है दिल्ली शिवा मोटर्स शोरूम से, इस बाईक का पिकअप बहुत कम है और बाईक को स्पीड पकड़ने में भी समय लगता है। मेरे पास एक और यही मॉडल की बाईक हैं bo सही चलती हैं उसका पिकअप और स्पीड भी बहुत सही है लेकिन न्यू बाईक मे ऐसा कुछ भी नही है मैने शोरूम पर भी इसके बारे में बात की लेकिन उनका जबाव ये था कि अब ऐसे ही आ रही है कंपनी से, में आपसे ये पूछना चाहता हूं कि क्या स्पोर्ट्स बाईक ऐसे ही चलती है जो अब मुझे उनके शोरूम पर बताया जा रहा है मेरा आपसे विनम्र निवेदन है कि मेरी समस्या दूर करे अन्यथा मुझे कंज्यूमर कोर्ट में जाकर कार्यवाही करनी पड़ेगी कृपया जल्दी से इस समस्या का समाधान करे ।
धन्यवाद

I purchased Yamaha Fasico 125 on 08.02.2020 in Yamaha Showroom Tiruvannamalai . I didnt the scooty so fast and I didnt drive for long time. But now the Service Center says that I want to change the Engine, Clutch Wheel and so. Even I didnt driven for 10, 000 kms in two years, Why I want to change? For that They charge Rs.10000. what the hell is happening here. Is there any product fault or Service Fault? This is disgusting. Even i gave the bike to the service center, i didnt got a proper response. They didnt touch my bike.As a Yamaha Fan, I get a great disappointed from this incident. I want you reply within Today.

When i took the delivery of the bike i knew there is something wrong with the monoshock suspension and even the front usd suspension, I told the dealership about this and they said to rectify in the first service and told it'll set before it, but i face the same issue even after raising a complaint in the service center they told they'll respond but it's been weeks and still no response from them. Now I'm the one suffering from back pain if you ride the bike for 10 kms itself the back starts to ache even the shoulders due to the poor faulty suspension, they even drove my bike and told it's faulty and yamaha will question them for raising a complaint it's a brand new bike and i paid a 2 lakh sum for it for which it is of no use please do the needful