| Address: Future Bikes, Haibargaon, Nagaon, Assam-782001 |
Sir/Madam,
I bought one Cygnus Ray ZR scooter (Chasis No.: ME1SEG45M0091572) from Future Bikes, Haibargaon, Nagaon, Assam on dated 20th March, 2021 and it's been a year now the RC (Registration Certificate) copy of the vehicle is not delivered to me by the Dealer or sent to me by post. I have inquired several times regarding the issue and also approached the Manage and even the Owner of the Dealer, but every time they either don't show any interest to take my complaint or simply try to avoid by citing some stupid replies.
As a dealer or service provider of a reputed Motor Brand worlwide, it is the duty of the dealer to provide the customer with all the mandatory services one pays for.
So, I reqest you to kindly look into the matter and reply me as early as possible.
Thank you.
Apr 8, 2022
Complaint marked as Resolved
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2022
Yamaha Motor India Customer Care's response Dear Sir,
We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha