| Address: Chennai ,600075 Tamilnadu |
I had given my vehicle Yamaha FascinoRegistration No: TN13K8962 for general service on 19th March 2022 to our nearest authorised dealer Bikerz Yamaha, , Pammal. Chennai 600075. Mechanic on checking of vehicle informed me some spare parts like belt, bearing to be replaced, since the same is not available, he has to order and it will take 4 days time to keep the vehicle ready. Since it has been 12 days over so far vehicle is not ready and authorised service dealer is telling still they are waiting for the spare parts.
My vehicle Fascino was purchased in the year 2017 and since it is hardly 5 years old only. I regret to understand that spare parts are not available for Yamaha for 5 Years old vehicle that means we can’t use the vehicle for more than 3 years if so no meaning of choosing Yamaha product as non-availability of spare parts issues are there.
Kindly confirm as a manufacturer when I can get spares for my vehicle if not possible kindly let me know what can I do with my 5 years old defective vehicle.
Awaiting for your reply.
Yamaha Motor India customer support has been notified about the posted complaint.