Yamaha Motor India Complaints & Reviews

I had git the request number REQ-12635.
I own YZF R15M and now i have got a manufacturer defect and now my radiator fan is not working and even my pillion side faring is also broken i had given the bike to service centre on 06/01/2022 and till now my bike is still staying at the service centre and i had ordered the pillion side faring 2 months back still now there is no updates and they are not responding properly to me.
My bike is staying at the service centre for almost 1 month but till now they are still not giving me my bike.

I paid adv. amt of Rs.50, 000/- May month due to pur. of yamaha fascino 125. i am not get single call from the concerns. i went directly to the showroom & asked Br. manager Mr. Ganesh, mob .no.[protected] & Mr.Viswanathan, mob.no.[protected] why they have not deliver the veh. they have not answered my query. I escalated them to refund the money but they overcome the issues, the said they made mistakes & raised the bill & dc on march month itself. so they request me to buy the veh. if not, they loose the job. finally i bought the said model bike after 2.5 months. from your Paras Yamaha on August. a few days ago, i got some prob.in the bike but i thought when i do the first serv. get it cleared. after reached 1000 kms. i left the vehicle in your Paras Yamaha, Chennai serv.cent.on 6.12.21, 5.05 pm. one lady who is taking care the serv. said that serv. persons left the day so she told me to leave the bike outside take the key & come on 2mw 9.30am. son went to the serv. centre 7.12.21 9.45 am no one take the bike for serv. i called Mr.vishwanathan he took the phone & said to wait 10 mins. your serv. person came & chkd my veh. & gave the serv. report for warr. serv amt not exceed rs.750/- at 2.00 pm got the serv. DC & deliver within 2 days. week ago, i did not get single call from concerns. I am keep on calling your ser. manager Mr.Saravanan mob.no.[protected] & above sales persons, they not pick a call . i went to the serv. know my veh. status they said, some cable bitten by rat so they told me to do under paid serv. i explained them very clearly till date b4 left for serv. it was running, so not happened by my end. i requ. them to do under war. serv. & deliver. till now i am not get my veh. it is lying in your serv. past 1.5 months. above 5 times i met your concerns, but they did not give any proper feed back, no calls, refused my calls & made me mental stress . Kindly go through my complaint, consider this & help me to do under warranty service & deliver soon WAFD.

I left my yamaha FZ-S for service on last Monday 24-jan-2022. It had a front brake jam, still now I didn't get any update on the service, everyday I'm following up with the dealer and all they respond is they are still investing what the problem is.
Still I didn't have clear idea of when will my vehicle delivered.

Now they stop responding to my calls. They are not picking up the calls - I have no idea what is wrong

I own YZF R15M and now i have got a manufacturer defect and now my radiator fan is not working and even my pillion side faring is also broken i had given the bike to service centre on 06/01/2022 and till now my bike is still staying at the service centre and i had ordered the pillion side faring 2 months back still now there is no updates and they are not responding properly to me and still i dont know when they will provide my bike.

I have purchased mt 15 bike, i gave today for 2nd service, from 1st service and 2nd service they have not washed vechile, they giving reason as water service is not available today.

They have just changed the oil,

I told washing is not available that ok, you can just remove the dust in the bike i asked... So replied... THAT IS NOT OUR WORK, IF YOU WANT YOU CAN DO THAT.

FOR JUST CHANGING OIL, WE CAN GIVE IN LOCAL SHOP ONLY, i dont know why this showroom service like this.

Worst service 1st and 2nd.

Sir trusting your brand we i.e my joint family having more than 40 members owns 5 Yamaha vehicles and with the same trust i have booked Yamaha FZ-X (Metallic Blue) on[protected] at Venkatesha Motors Saifabad-Lakdikapul Branch, Hyderabad, Telangana, India - on my Name Mr.Yash Yadav by paying advance booking amount of Rs.5, 000/-(Five Thousand Rupees Only) - (vide Receipt no.560) asked by Showroom persons and they promised by saying it will be delivered within 15 days. Sir till now there is no reposnse from any of your people regarding the availability of vehicle. It has been more than 13 days now still iam waiting for the vehicle to be delivered to me at earliest. Do you want me to keep waiting without knowing the delivery date and i am forced to call everyday regarding any update of stock. Sir You please advice me weather to keep on waiting or opt for other brand.
Please do the needful as soon as possible.

Thanks & Regards

Yash Yadav
[protected]@gmail.com

Side indicator not to fixed my bike

I have given my Yamaha Fz (KL-33-D-8846)bike for repair after it met with an accident in 2018. But the dealer Jeevans Yamaha Chakkulathkav Kerala has not returned the vehicle till now. It’s astonishing that They have taken more than 3 years to repair a bike. The firm is run by Mr.Rejith Rajan and Mr. Peter Markose who are downright miscreants and goons. It is unbelievable that yamaha motors is giving service centre to such thugs. They have collected Rs17, 00/- from me for repair of bike on 08/07/2021 with a promise of repairing the bike within 30 days of receipt of money. But they have not returned the bike till now.I demand my bike may returned immediately. It’s pathetic customer service from Yamaha Motors.

Hi sir,
Extremely sorry to say that about pacer yamha showroom raja rajeshwari Nagar showroom customer service.
The manager has misbehave with me aswell he tried heating my husband.i m going to lodge a complaint in public grievance redressal.
I m a government employee and a lady.how he can misbehave with us.
I want action must be taken upon him.
Waiting for your response
Regards
Deepika Kumari jaiswal

Not starting bike,
After abrupt stoppage during riding

Bought FZS FI v3 on last Diwali, and riding it is horrible for me as its clutch engagement and disengagement is very very poor, gear shifting is too hard to hurt my foot. I feel lot of jerk, fast forward when i relieve clutch. Very first day i shared this issue with Oswal motors from where i purchsed it but they offered me no solution. After that when i visit showroom South West rider Najafgarh for first service they too did not checked it deeply as to what is root cause of problem, except just some adjustments in clutch wire.
I took two more turn to South West rider to get it checked again but techniciain repeated same action as explained earlier. Several time i tried customer care number but no conversation happed even though going through many extensions. I wrote mail and get back a pre written message nothing more
I am faded up now and planning to get rid of this damn bike.
Bad company, bad sell and service and worst customer support.
I will suggest people not to buy any bike of Yamaha...

On 01/11/2021 I bought the Yamaha FZ-X from Yuvraj Automobiles, D-57/56A Sidhigiribagh, Road, Sigra, Varanasi, Uttar Pradesh 221001. From day 1 the rear tyre has been losing pressure I took it to Yuvraj Yamaha Automobiles Varanasi and mailed this problem on the complaint portal of Yamaha motor India for rectification.

Complaint portal replied to me, We request you to please visit the Dealership that they are ready to assist for the same. The dealership did not take any responsibility or liability. The dealership said that MRF will exchange your tyre. When I reach the MRF office, the company is offering me a tyre for another motorcycle of another model. It’s been two and half months since purchasing the motorcycle and I am not able to use it.

The MRF Varanasi has told me that the Fz-x mgf rear tyre is not at present available.

As a manufacturer of YAMAHA and MRF, you will be aware that you have a responsibility to ensure that reasonable repair facilities and spare parts should be available and at the time you should have informed me that you would not be providing them. I was not told this. It is not reasonable to expect me to wait indefinitely for a part.

As a manufacturer company should ensure quality control. Quality control is ultimately about customer satisfaction and safety.

Why a company is selling defective products in the market?

Why a company is manufacturing such a product if they are not able to maintain the supply?

Because of the company irresponsibility, I am going through a mental harassment.

I look forward to your reply

I requested for service quote and time of service for my bike SS 125, after driving the vehicle he said some parts has to be changed and the service manager said we will arrange for spare parts then we will inform you about the service. After 10 days I called them for service request service manager said service parts will be ordered on pre payment I said ok what's the charge I will pay. The service manager said we will call you back with the details. After that no response totally 30 days gone like this without any response from service manager not attending calls. Then they said we got some parts you can come for service when I went there they showed some parts like clutch cable, break cable accelerator cable, chain sprocket, fork oil, fork seal. I asked with this how all my problem will get solved? They are saying if you have so many problem in your bike how do we know that? Service manager says Now only you are saying these problems are there how to repair that. I am wondering am i a bike mechanic to order spare parts what I need? During that time They didn't even come near my bike to check what it really need? They are saying change the spare parts we have now then we will see what to do? On what basis I should give my bike to this service centre? Without spare parts how they will repair my bike? Even yamaha is not helping me in for service. I already complained twice in yamaha portal but no reponse. Worst yamaha service. In my life again I won't do this blunder mistake of buying yamaha bike and suggest others to buy yamaha bike.

I bought a new bike Yamaha FZX mat black on 27th Nov 2021, From Singh Automobiles Yamaha, motorcycle dealer in Arrah, Bihar .

There is air leakage issue rear tubeless wheel from day one . They sold me a faulty bike to me . I went back to showroom with this problem but they are not ready to replace the wheel . They asked me to go to MRF store to get replace the tyre, they asked me to go to puncher shop to check that issue . They sent me here and there But not ready to replace the wheel.

I paid 1, 51, 000 rupees to the showroom, And they sold me faulty bike to me.

I am feeling helpless, mentally and economically harassed by them .

Please help me to get my money back or replace my bike with the new bike .

Dear Team,

This is to inform you that i have purchased new bike Model - FZS FI in last week from Vasuraj Auto located in Andheri East.

I have purchased this bike in Cash payment and all receipt i have but from the day one bike is not working properly.

I have informed the same to showroom person and service center also but not getting any proper response.

Please replace the bike on priority or return my amount which was paid by me on priority.

I have booked a MT15 on 8th November 2021, no communication received yet about the anticipated delivery.
Booked at Sree Vigneswara motors Kakkanad Ernakulam
More than 60days for a motorcycke delivery, something unusual. Yamaha should take responsibility of such endless wait for an entry range bike, it's world renowned motor company, can't they handle the issue!!!

I bought my New Yamaha Ray Sr 125 street rally military green on 31st Dec,
With in a week time my bike stopped in middle of the road and didnt start in any mode ( self or kick start)
When approached ORPI hamaha coimbatore service center ( where i buy my vehicle), they toe to thier service point and said fuse was blown tats y vehicle got stopped, but not stated what is the root cause of fuse blown.

While fixing...

I bought Yamaha fz V3, I facing the problem of bike not starting, Its happening now 4th time on my 3 month of bike, I got frustrated, kindly please exchange bike for this

I had Given My R15 V3 bike For Service But They are Not Taking the Bike Due to Spare parts Not in Stock and Water Wash Machine Not Working. They are Telling to Wait For Min 10 Days. I cant Wait For These Much Days.
So, Kindly Take the Action Immediately.
Address; SRI MOTORS, 47, Mount Poonamallee Rd, Kamatchi Nagar, Mahalakshmi Nagar, Kattupakkam, Chennai, Tamil Nadu 600056

I didn't recieved the rc of my bike mt-15, I bought in March but the dealership northern motors Faridabad is not behaving correctly, they took money from us but not providing rc and not contacting us properly, kindly take any steps or I will take this matter to the court because this northern motor dealership in Faridabad is very irresponsible and arrogant guys you got there