I bought a new bike Yamaha FZX mat black on 27th Nov 2021, From Singh Automobiles Yamaha, motorcycle dealer in Arrah, Bihar .
There is air leakage issue rear tubeless wheel from day one . They sold me a faulty bike to me . I went back to showroom with this problem but they are not ready to replace the wheel . They asked me to go to MRF store to get replace the tyre, they asked me to go to puncher shop to check that issue . They sent me here and there But not ready to replace the wheel.
I paid 1, 51, 000 rupees to the showroom, And they sold me faulty bike to me.
I am feeling helpless, mentally and economically harassed by them .
Please help me to get my money back or replace my bike with the new bike .
Jan 16, 2022
Complaint marked as Resolved Please help me for my issue
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2022
Yamaha Motor India Customer Care's response Dear Sir,
We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.
Regards,
Team Yamaha