Yamaha Motor India Complaints & Reviews

I have delivered my R15 V3 for the 3rd service at Sherif automobile p ltd Yamaha Service enter Mangalore. My Bike was clean don't have any issue. I asked the service inspector to check the bike and change the oil and do what ever necessary they asked me to deliver the bike and deliver the bike on the next day. The bike was washed. And oil change as per the bill So we take the bike and came across the way. Half the road I do felt the bike engine is getting hot temperature. So I do contacted the service center and informed them they said the it's normal it'll be normal after some kilometres. After two days bike not getting start it take upto 20-30 press to star the vechcile. And getting turn off when the vehicle in idle. I NEED MY BIKE IN NORMAL CONDITIONS.IT ONLY RAN.

Hi am Krishna from Trichy.. I faced a front brake problem in mt 15 bs 4 bike, so i visited a showroom 45 days ago. Still they are not find a problem and solution. Bike is still in that showroom. They told just wait and give us a time.. but they takes more than 25 days.. And more thing i visited a service centre for know my bike conditions yesterday i faced a very worst service i seen ever because they damaged my bike internal parts using a hammer or spanner. I asked the manager why are done like this. But he say its tank cover mark.. But i know its not a mark its a severe damage and i had a photo proof .. and number plate damage also they did.. I want a replacement of damaged product because its done by dealers. I have a video proof and photo proof of all this damage. May i posted in my twitter account for this complaint??

Dear team,

I am happy to be part of yamaha family same time getting very bad experience from the service station.

Details of complaint
I hame purchased yamha FZ3.0 about a year back from the Laxmi Yamaha Bannerghatta road.
Complete address :
Sharada Arcade, Gate, Plot No.5, Bannerghatta Main Rd, near Dominoz Pizza, Omkar Nagar, Arekere, Bengaluru, Karnataka 560076

And giving regular service at the same place done 3 service so for.

During my second service I have raised concern about in front wheel disk having noise while running.
They came and said to me disk had a problem needs to be change the front wheel disk we don't have stock now you have to order once come we will inform you and then change the disk.
I have placed my order and never got any update for my order.

Time has come to third service and went to the same service center and asked to change the disk this time.

Now it's almost two months now since I have done my 3rd service.

Last week I had long drive with my vehicle and noticed vehicle top speed is 90km

On Sunday I went back and explained the issue to service center people and said they will deliver vehicle by Monday.

And finally today They told they can't fix it and rectify the issue because they do not have the staff do that.

My question if it's paid service everything will get done in a day since it's complaint they do not have staff to check the issue ?

Yamaha why are you having option to take complaint ?

Moreover the staff are very arrogant.
Please address this issue as ap

Thanks
[protected]

Two week before i purchased facino 125 through Samukh Motors . That time also displayed engine yellow symbol, I asked that they said that this normal.
But i checked thought in internet this engin problem . now spoke with that agent he is speaking like nonsense.

I am shafiul haque from Bettiah west champran Bihar
I bought bike r15 v3 from motihari east champran Bihar its above 3 month and still not get number plate
Visited so many times but no one listening just giving time again and again

They still not responding to my mail and my call they try to cheat me. This is my third mail and still they are not responding, i need solution

Dear respected sir or madam I am totally ### up with service provided by SK MOTORS GURSAYIGANJ.. Brought a new bike yamaha FzX 2021.. it has been 1 month gone but I didn't get any documents or number plate by the company.. there is a very big mistake happen by Yamaha SK motors GURSAYIGANJ.
PLEASE TAKE ANY ACTION AGAINST SK MOTORS GURSAYIGANJ
Otherwise i have to take other action from my rights reserved. Kindly do some action as soon as possible.. the owner of SK MOTORS GURSAYIGANJ IS Shakeel Khan not able to give any services

I have bought Yamaha Ray ZR 125 Fi (Chassis# ME1SEG456L0026712) on June 30 2020 @ Hosur SS Motors Yamaha Show Room, Currently its completed 19000+ Kilo meters and running perfectly till now, also i have completed the all Free Service (5 Service) in SS Motors itself and they done the excellent service and it was perfect too and i am happy with this Mileage also. Last week I have filled the petrol on 11th Nov 2021 Near Krishnagiri, very next day onward Scooter getting Off automatically while start the ride, i am not able to ride properly, So i given the scooter to the service in Krishnagiri, Sri Muthu Auto Agencies Yamaha Show room on 12th Nov 2021 and explained the issues what i am facing related about starting trouble, they called me and informed its fixed can come and collect the scooter. So i have visited on 13th Nov 2021 and collected with the Service Bill No:- JI2022 2488, and the Service Charge is Rs.978/- i have paid and collected scooter, in the bill mentioned Water service is completed but it was not done, they told me Water service is not available now, you can come and do the water service later, then i observed its started normally, so i left from their, but didn't cross 15 Kms, again Scooter got off automatically, its not starting normally, once reached home i observed scooter seat cover is not able to lock properly, i have seen its not fitting properly by the show room mechanic and back light top cover also not fitting properly, it was there in show room 2 days, reported issue also not fixed, water service also not done, they don't know how to fix this scooter seat cover and back light cover and all, and same day evening i went out of station due to my official work, so i am not able to inform to them on the same day. So from Myself i have cleaned the scooter by myself and i have opened and fixed the scooter cover and Backlight cover Properly, then only seat cover got proper lock.

Once back from Out of station yesterday (19th November 2021) i have visited the Sri Muthu Auto Agencies with the Scooter and reported, still that issue not yet fixed, so they have opened my scooter and started checking the issue, while opening the scooter i have observed only few Bike mechanics only are in Yamaha Mechanic uniform rest others not in the Yamaha Uniform includes the Supervisor Kalayarasan, i don't know they are aware of this scooter spare parts are fiber plastic parts, they are miss handling this parts, opening with screw driver by pull and push this plastic parts, its got scratches more on my scooter, i have seen them they don't know how to fix this scooter seat cover, i have explaining them, last time it was not fixed properly, and i told them i have opened and fixed the scooter seat cover, in hands they are having screw driver and handling this spare parts keeping and throwing to some where directly, made scratches directly, they are using hands to pull and pushing, hitting hardly by handle on this plastic parts to remove and fix, its all are made scratches on my scooter, i am watching them from the mirror room, they are doing this activities and misbehaving with my scooter and they are doing trail and error on my scooter and made lot of scratches on my scooter, they are doing some practicing session on my scooter, its made me awkward about that showroom and disappointing about the Yamaha brand, having this kind of supports and service providing, Yamaha Service center people all are telling those scratches all are not done by them it was there already when i have given them, denied to water wash, clean the dust with clothes too and they are all threatening me like you cant to do any thing with us, you do what ever you want, like bad words all are they are producing, which is not expected from Yamaha brand, and surprising Yamaha brand is dealing the show room with the local rowdy peoples.

Yamaha Registered Complaint No:- IC-51462.

According to my previous complaint, this is my third complaint I need a solution to my mileage problem. Whether the (IA MOTOR CORP PVT LTD) Manager said, that we need to check the vehicle by their technician. But am not satisfied with that, because I couldn't know whether they do correctly or not. They didn't give any proper explanation. They said to check my vehicle by their technician. How can I believe it? Am asking the manager if the problem continues what I do? Then the manager reply to me: I couldn't know I need to contact the manufacturer to solve this issue. Do I need to ask a question with YAMAHA MOTOR INDIA? What's the solution for my low mileage after completing my 2nd service and FI check is normal and clean FI injector by (IA MOTOR CORP PVT LTD). Is there any improper checking by the (IA MOTOR PVT LTD) service center or any other parts problem? In my warranty card, the mention the FI system has any problem that will be replaced by the manufacturing (YAMAHA MOTOR INDIA). Please give the correct reason. I am totally disappointed with YAMAHA. My previous complaint REQ ID;11920.

Hello,

I went to drop my bike for service today and this is what happened with me,
1. The service guy told me that my 5th free service will be lapsed because from the date of purchasing the 5 service should have been done 4 months prior, and surprisingly i am 4 months late.
2. I mentioned that during the last 2 years, everyone including me spent almost 8 months sitting in home and EVERYTHING was closed, then how could i have visited to the service center, still it was made clear that it is my mistake only and i should have followed the service booklet anyhow!!
3. I have been visiting Sidharth Auto Services-Khandsa Road Gurgaon for servicing for almost a year now, yet noone informed me or alerted me that my service is running behind schedule and i should take care of it. They raised this today after a year as if service department is my responsibility and not theirs.
4. The entries in my booklet was made by the Manager- Mr. Arvind Kumar Singh and not once he told me or guided me that this could be a potential problem. While i confronted him today, he bluntly said that I should have taken care of this and it is not service center's mistake. He rudely refused to my bike's free service which i felt was very unprofessional and not acceptable on his part. If he doesn't know how to deal with customer then he should not be a Manager!!
5. I received a call from an executive from Sidharth Service center on 2md November where she mentioned that my service is due on 9th November, i was out of station last week so i visited today. Then also i was not informed that my service will be lapsed or any such issue is there.
6. Why is everything blamed on customer as customer's responsibility and the service center is not accepting any mistake here. This is very much shocking and completely unacceptable.
I am a loyal customer of Yamaha since more than 11 years now. Before FZS i had Yamaha Gladiator SS125. This rudeness and unprofessional behaviour has happened for the first time with me in Yamaha.

Registration Number : TN66AH8285
Bike Model : YAMAHA R15M
CHASSIS NUMBER : ME1RG6729M0002110

I have left my vehicle R15 M at season motors Coimbatore for service on 18th November. Which was purchased on 19/10/2021 . It was my first service. When I went to collect my vehicle after service I found there was a complete damage in paint at front side doom which was not there when vehicle was given for service.When spoken to service center manager it was informed to us that there was very small dot when vehicle was given for service and after water wash the complete paint had gone in that area and informed that it was not their mistake. This is a brand new vehicle and we did not expect such a low quality painting from yamaha motors which lead to the issue with in a month of purchase. So we request yamaha motors and company to attend the issue immediately and replace tha damage part at your cost.we have not taken the delivery of the vehicle today due to the issue and requesting to resolve the issue at the earliest.

According to the mileage problem they told me to check this way still, I got 25km/litre they told me the FI sensors are normal and they told me clean the injector still the problem is not resolved still I got the same problem I couldn't believe whether the check my bike or not if the check my problem is solved but my problem is not solved already I complaint to YAMAHA MOTOR INDIA my complaint ID (WEB-65363) They also respond to my mail am totally disappoint with YAMAHA please help to get out this problem and solve my issue or suggest me a good service centre without any cheating peoples. Date; {Nov-2021}.

Sir/madam this is y Malathi (TS 15F B 3921 ) [protected]I am facing very bad experience with your yamaha fascino which was purchased during June 2020 last year I .though the bike I traveled aa few distance and few minutes the bike sound is comming very loud .I told the problem with the service provider during my last services neither the problem was solved and the problem repeat s. Now the bike was given at hanamkonda happy yamaha service .they r saying it will cost more than 10k .and they r blaming me for It. It's your responsibility to provide valuable goods and services neither the services r good nor the bike . Please suggest me what should I do . I will not pay that much amount for the damage caused because of your goods.

Dear yamaha team
I took the bike in Hyderabad(MARVEL YAMAHA), our house Warangal is too far (200 Kilometers ) from the show room for me. They say All the related Documents and Free service book send to you but they are not responding still now I am contacting service managers for 1 week they are not responding.now the bike is ready for the first service.please solve my problem
SHOW ROOM : MARVEL YAMAHA
ADDRESS: Ground Floor, Sathya Towers Tarbund X Road, behind Pakwaan Hotel, Secunderabad, Telangana 500009

Today I visited yamaha showroom it is located in eluru, west godavari district, Andhrapradesh, it was worst and horrible experience which I never and ever faced earlier, the way of their approach and talking really very bad, I suggest you to get once experience personally once, what kind of standard your team is following, I can't stand there even 2 minutes, please change them then only grow up bussiness

Last 4th August 2021, I bought my Yamaha FZX Bike from Yamaha Eastern Auto Distributors, Berhampore, District-Murshidabad, West Bengal. In all, I paid them a total of Rs. 1, 46, 350/- for the bike, Number plate, Registration Certificate, Insurance policy etc. Now 110 days over but till now I have not been given the bike number plate, insurance and other necessary documents from Yamaha Eastern Auto Distributors. I bought the bike for my daily needs. It was going to be about four months. How can I ride the bike without number plate? Please look into this matter.

We purchased new Yamaha fascino hybrid got delivery on 2nov 2021 night. Next day morning I notice engine oil leakage . Rasing ...Morning I take scooty and drive on road for 3 km it's very very bad on road . I dint feel there is shockupser... Is very bad as new vechile have this problem like 5 year old vechile. Stil the problem not yet solved. We informed showroom ...very bad as new vechile is worst. I purchased this vechile on emergency need as my husband got accident as he can't drive . I am a person who need to look my family .I by this scooty to buy all need for my family . But no use I am going by walk .please don't buy Yamaha my suggestion

Dear Sir,

I had given my vehicle to the service. I had mentioned few problems. Those problems remain same after delivery of the vehicle. My problems are disk jam, that is fixed. I had mentioned that engine beating sound is very loud, for that they had called me and said they will charge 2500 rupees for changing the valve. In the last time i had same issue with the engine beating. But they said they will fix it no problem with that. After delivery i haven't seen any sound from the engine. Anyhow after few days same problem repeated. But this time they didn't even adjust that sound. Simply delivered the vehicle. Another problem is Clutch tight. They said they will change clutch bell rubber and they had charged 338 rupees for that. even though clutch is very tight. Generally after giving vehicle to the service, vehicle will become very smooth. But this time i haven't seen any smoothness. Its just like before service. There is no difference. And some sound is coming from the engine. This is very annoying after after paying 1528 rupees and haven't fixed my problems. they have charged 136 for the chain spray, but i didn't seen any oil on the chain.

I hope you understand my problem. I'm Not satisfied with their service. I just want my vehicle to be repaired for the price they are charging.

Thanks & Regards
G.Praveen Kumar

Facsino scooter battery failed at one year 15days (the warranty period is one-year).how is it possible can I claim the replacement.please clear the issue as soon as earlier

Sir, respectfully I want to say that the honor of your service center misbehaving with me and given priority to their paid customers. Staffs of your service center demands extra money for better service. There is no any rules and regulations.