Yamaha Motor India Complaints & Reviews

I have purchased new yahama razor RZ 125 FI having seen their advertisement in the newspaper by giving many offers during the occasion of Onam Celebration. But I understand that they are delivering damaged vehicles in this season. I purchased the vehicle on August 23, 2021 from HP Yahama, Alathur, Palakkad, Kerala. After 7 days of purchase, I lift up the seat to fill the petrol, the seat support is broken and detached from the vehicle. I immediately brought the attention of the dealer and I was told that it would be replaced soon. But it is 2 months since i purchase new vehicle, no action has been taken by yamaha and its dealer. I wrote several complaints to yamaha, I have made many calls as well as I visited the dealer several times but it no vain. Yamaha is interested on sales only not after sales. they are not listening customers' voice and customer care of yahama is very worst. They will not take any action.I am driving new vehicle without seat support. It is a threat to my life.

Worst service by yamaha service center. I bought my bike on the month of 22nd feb 2021. It's been 7 months, after 2 servicings 5 days ago unexpectedly vehicle got breakdown while traveling. I have contacted onroad service people no response. Speaking with them since 5 days with service center supervisor he is saying they are not having man power needs to wait. My question is, without having man power why yamaha management releasing new bikes?? Is your vehicle quality only for 7 months?? Completely ridiculous.

Hello,
I have bought a Yamaha Fascino 125 Hybrid on 24th of September, 2021. But I havenot received any scratch card till date, as promised by the company while buying the scooty.
Kindly please look into the matter and solve the issue as soon as possible.
I have added the necessary information for convenience.

Frame No: MEISEJ217M0004302
Engine No: E33SE0007951

I am Sanjaya kumar booked R15M on the lunching date i.e 21-Sep-2021 via Online . During booking in Yamaha website show 4 official dealer in Odisha, Rev Motors is one of them at Rourkela Odisha.Today is 14-Oct-2021 I have not received my bike, showroom officials say it is delay from the yamaha company end because they have not dispatch yet, since I have booked on 1st day of booking.
The main concern is that those unofficial dealer which is not listed in Yamaha website they delivered this in my nearest city.
I have already paid Rs.170000 after taking loan from bank.
The main issue is that they ordered this bike God knows.
Please resolve my issue and deliver my bike as soon as possible.

I bought my bike MT15 on April 2019 and THE YAMAHA has given an offer to choose HELMET or JACKET as as free gift when you buy the bike, I choose Jacket But its been two years I have never got my jacket Complained this to the dealer but there's no response. So please resolve this issue.

Hi I'm kaushik, a resident in Telangana ( Hyderabad) I want to know when I will recieve my vehicle MT 15, as said in the email I went to mettuguda Ashoka Yamaha dealership for further assistance (mallesh) but he didn't help me out and everyone over there seem to not have an update on my vehicle.
It's been accurately 60 day's since I placed the order I'm ready to pay full amount and buy my CYW bike.

Kindly let me know whome should I contact.
The customer care number that yamaha hai is not reachable

I am highly disappointed with the behaviour of the team at service centre. It was the fifth time I was returned by them by saying chains-pocket(FZS-2017) and head light is not available right now, please come after 4-5 days.
This puts a serious question on the credibility of the staff by not providing accessories/parts every time I reach.

Being a regular and loyal customer of your brand since 2015, requesting you to look into the matter as soon as possible.

Prompt action will be appreciated.

Dear sir,

I'm Pankaj Kumar, I live in Raghunathpur, Siwan (Bihar). I went for Chhapra at YAMAHA "Shivam motors" to change some damage parts from bike, I reached there at 12:30 pm and the Mechanic started working on my bike from 1:30 pm but and Mechanic didnot get any parts or accesories to set the new parts on my bike, I have complain to the Service manager but he neglected me and the Employ of "Shivam Motors" says me to complain the YAMAHA CUSTOMER CARE, and says, what will they to me if you complain against me... If you need contact number of mine I will give you, but no one can do anything to me.

Vikash Kumar [protected]

Sevice Manager [protected]

Hello,
Air leakage problem from alloys wheel including tyre happened with my new FZ v3 BS6 bike yet to be solved. At present, this bike is big burden for me cause It is needed to Air filling before every ride. so I need a permanent solution, somebody please help me.

Several follow up taken but the agency unable to provide spare where as advance payment given for the same. They told 10- 15 days spare parts will come. New bikes comes to show room but spare are not come why?. If the agency unable to provide spare why to open the shop for sale.

Hello Sir/Ma'am,

Most Respectfully I want to inform that I purchased a YAMAHA vehicle of ENGINE NO- G3N3E0125505 CHASIS NO- ME1RG6674M0020125 ON 22 AUGUST 2021 from
GREEN VALLEY TRAVELS PVT LTD, M.R ROAD, SILPUKHURI KAMRUP METRO GUWAHATI 781003.

It's been one and a half months and I am facing an issue (the clutch handling and severe jerking felt on gear change). I visited the above mentioned dealer from where I took the vehicle and informed
their service authority regarding this issue. After that they just ignored the issue saying things like I have to ride the vehicle at least up to 1000 km(1st servicing time) and it will
get fixed. But the problem is getting worse day by day and I am having almost a regular visit to the dealer (75 km updown). I am not very satisfied with their response with the way
they are handling the issue. Last 1 week I got frustrated with the behaviour they are showing towards the issue. Although they felt some issue was there, they tried for some time and
just ignored it with some excuse.

I had a very bad customer care experience with this incident and I beg that please take a look at this matter as soon as possible. Because it's just 45 days after the purchase
and I believe I shouldn't be experiencing this kind of issue this soon. And the worst part is I am not able to resolve the matter on my own since the dealer is not very
co-operative.

Please let me know if you require any further information and revert me asap.

Regards,
Sagar Sarma

I b susi kumar i purchased a fascino bike in andhra pradesh kurnool guru raghavendra nagar near bellary chowrastha show room my bikeno:ap39jc0378 i gave a bike for 3rd service in guru raghavendra nagar on[protected] and my job card no is 9316 . I am not satysfing for their service this is the 2nd time they are not responding well and when i gave to service my bike to the show room my petrol guage was full and when iam taking my bike from show room after the service my petrol guage was off tank showing they have taken some petrol from my bike so please take the action on the service center my contact no is [protected]

- Yamaha Complaint reference no : IC-51166
- Subjected complaint could not be not resolved by both Yamaha and its
dealer M/s CAG enterprises from Oct 2020 to till date[protected]
- Abnormal heavy noise in engine and SMG section.
- Sudden Vehicle jerk noticing during deceleration around 10-15kmph
- Velocity of the vehicle during deceleration time is very quick (i.e Due to
load in the engine the vehicle stops immediately without free running on
its own velocity).
- Technicians are not skilled to analyse complaint technically.

I would like to bring your kind notice, I booked YAMAHA R15 DARK NIGHT model in
Sir,

S.K.Motors 16/113B Metupalayam Road, Opp Chockkalingeshwar Temple PN Palayam Coimnatore. Who where the sub dealer of CAG YAMAHA COIMBATORE-GANAPATHY.

1 paid sum of Rs:52000 as advance on 03.05.2021. Also they processed vehicle loan for the balance amount in Ujivan Small finance bank. At time of paying advance they committed to delivery the bike within 2 weeks.

But after processing the loan, showroom has be closed permanently, but they haven't handover the bike.

Even I have paid one month EMI for the same.

I also have raised the police complaint at PN Palayam station regarding. S.K.Motors have been in the same location for more than 5 years. They have been using YAMAHA banners and brochures. Even entire interior work will display YAMAHA logo's. Refer the attached images Even my friends have booked bikes, they also have paid advance amount.

But they haven't handover the bike.

I informed to the bankers that I haven't received the bike and showroom also has been closed

permanently, then how cum I will pay the EMI. They advised to raise a police complaint.

We also visited CAG YAMAHA COIMBATORE, but no response from their side.

Kindly look into this & provide solution. This issues has became a huge black mark on YAMAHA brand at

Coimbatore. We also planned to take this issue to media.

Awaiting for your response at the earliest.

S.K.Motors owner name: Bathmanaban Contact No: +[protected]

Since the day one, I am having bluetooth connectivity issue with my FZS V3, visited several service centers, they told me the problem will solve within 48 hours, now its like 3 months still having the problem.

Hi Yamaha Team. I've booked my MT-15 bike on Sept 1st. I was told that the bike would be delivered within 30 days, then I paid my advance. But still, after 30 days, they are saying they need more than 30 days to get the bike delivered. I even enquired at the main branch in Visakhapatnam. They cant tell the status of the bike and not even answering the phone calls how many times I tried.

My bike's handling/balance has been upset/compromised after getting front shocker of right side repaired at Shiva Motors Service Center.

Both shockers are not working together.
There is balancing issues. It gets disbalanced in unpaved roads.

I visited Shiva Motors to get it fixed but they were not preparing my job card and not taking my complaint into consideration. I requested them (Incharge, Manager & Owner) to make the job card atleast but they denied of making it. They did not take my bike inside the showroom and send me back without any solution.

According to them, they have charged to fix the leakage of front shocker of right side and they have done it and there is no issue in shocker.

Customer Care are not supportive at all. They don't provide any solution. Nothing is in their hands. They misguide you every time nothing else.

It is bad experience of buying this bike. Aftersale, No support.

Yamaha should listen it's customer.

My bike's handling/balance has been upset/compromised after getting front shocker of right side repaired at Shiva Motors Service Center.

Both shockers are not working together.
There is balancing issues. It gets disbalanced in unpaved roads.

I visited Shiva Motors to get it fixed but they were not preparing my job card and not taking my complaint into consideration. I requested them (Incharge, Manager & Owner) to make the job card atleast but they denied of making it. They did not take my bike inside the showroom and send me back without any solution.

According to them, they have charged to fix the leakage of front shocker of right side and they have done it and there is no issue in shocker.

Customer Care are not supportive at all. They don't provide any solution. Nothing is in their hands. They misguide you every time nothing else.

It is bad experience of buying this bike. Aftersale, No support.

Yamaha should listen it's customer.

Oil leaking from the engine. Bike purchased on[protected]. 3 times serviced at the authorised service center. The problem still persists.
Agency: Vaishali auto agency.
The dealer is not paying attention and diverting my request again and again.
Due to which I have to suffer.

Firstly I was told to pay 10k for the parts that are supposed to be covered in the extended warranty as I was told my warranty was over, later I went to another service center for second opinion and he told me that the extended warranty is available and to claim it I will have to coordinate with all the service centers I have been to for the bills of all the services I have had as they have no clue about the past servicing because it wasn't uploaded to their portal and it happens to be my fault, while I think this is Yamaha's job.
Moreover, I was told by 2 service center that they won't have parts so go to another service center.
I have done all the services on time while I had to get early servicing done due to loud ticking noises coming from my engine which I was told were normal and would be done with basic tapet setting... Now I have been told that at 20000 KM ONLY, my engine parts are to be replaced while I'll be charged for this.
I need full support ASAP as I have been a bike enthusiast have proper maintained everything that is in my hands, which doesn't include the engine.
I need my bike to be in perfect condition as I have paid a lot on this already.