Yamaha Motor India Complaints & Reviews

I gave my bike (R15 V3) for second service last Friday at my nearby yamaha showroom and i took back my bike on Saturday eve as it was evening so i could not check my bike properly .The very next day i noticed many scratches on the one side of my bike.As im studying MBBS i don't have enough time to go back to the showroom again, today i had free time so i took my bike to the showroom and asked them to repair it under my own expense but they weren't responding me properly and they didn't even told what should i do . And they only said that this scratches were not because of their showroom and simply went away. They didn't give any respect to me as a customer and also as a doctor. After these i shouted at them and came back to my college with out repairing my vehicle. I never expect this kind of manner from your side .So please take some actions from your side as soon as possible and let it me know.

Dear sir,
I have Yamaha MT15 bs 6 white colour model. I had facing problem from last 6 months for engine noise. I have contacted service centre for this issue and they said this is valve noise. they set valve but noise comes after some days after 3 times I have given bike on 2 dec for checking engine in warranty and they said u have one laps service which I have completed in Mumbai on 25 may now bike is in service centre they opened engine and they are asking for money for repair even I have serviced my bike in Authorize service centre only need your help my bike is in rishan Yamaha Chinchwad and I have one service in kamala Yamaha mumbai remaining services are in rishan Yamaha.
Need your help in this.

My vehicle Ray zr 125 (bs6) - street rally (WB26BL 6885) was handed over to your service centre on 6th november, 2021 for 5th free servicing.
During this time there was no major issue with my vehicle( as inspected) and they provide the delivery date on the next day(7nov, 2021).

But next day I was informed that some sensor issue was there and for that reason engine malfunction light was glowing and they kind of forcing me to take the vehicle back( reason they told they dont have space to keep the vehicle untill spare arrived).

now spare has reached and they also fitted the same but issue is still there.
No one is able to find out what causing this issue. Its more than one month now.
I am clueless what to do next or how soon I will get my vehicle.

Looking forward to your intervention and path to resolution.

Atreya Chakraborty
M-[protected]

I bought a yamaha bike on 4th September 2021 the bike was excellent till yesterday. My 2nd service took place which resulted in an unfortunate conclusion Automax Automotive Malad Mumbai has messed up with my bike there is a strange noise from the rear part of the bike and my whole day was wasted as i visted again to check on my bike they were unable to even figure out from where that weird noise is popping from after wasting 2 more hours they have asked me to visit tomorrow morning they seemed unrealiable they were literally turning my bike 360* on the base of the side stand which again fumed me up they had lack of knowledge please consider this on a serious note and revert. Its an earnest request as i feel the company is good but not this kind of employees ([protected])

I purchased facsino on 19 Nov 21. Still not received number plate. Why dealer taking money for RTO work

Hi,
I am Sachin Mourya, I have purchased New FZSV3 in 28 AUG 2021 From Shree balaji motors rampur 244901.

After 3 month from purchase date of bike having multiple visit to Dealer still haven't received any any document with RC or number plater of the bike.

My Bike chases no is
ME1RG6695M0019675
Dealer SHREE BALAJI MOTORS RAMPUR 244901,

Request to help with same

SACHIN MOURYA
[protected]

Hi,
I'm buying fzs matt black on July
Regularly bike services(maduravoyal) are done at on Time.
With in 6month engine seized. It's struggle to hope Yamaha products
I'm totally scruples for incident
Now bike Is on service center (maduravoyal
) pls I request to resolve my problem

I'm buying fzs matt black on July
Regularly bike service is done
But with in 6 month engine seized .
I'm totally upset
Its struggle for hope to yamaha products
Furthering for warranty claim process
But it's delayed again scruples
I hope to pls resolve my problem in shortly

Today[protected] I just change my fzs bike oil seal it cost some 870 rs
In this product charge is 313 and oil charge is 188 and labour charge is 369 with tax... Amount is fine but I ask that why labour charges means employees of anuragh motors says that we have some rule for every part exchange labour charge .. that too I have one more free service ... Same issue has been done previously in same anuragh motors .. last time .. for simple products also seperately they billing as labour charge that is depend on person who is taking our bike for service if person change charge also change here ... Same services I have done in different service centers thay are not doing this kind of things ... But in anurag motors labour charges is more then product. And if we ask about that bill behaviour is also rude ..

The petrol tank of Yamaha Fzs FI v3 is of poor build quality and it keeps breaking every time.

it was replaced under guarantee 2 times. But my point is there is a poor build quality.
Not only me many people who bought this bike are facing same problem again and again and in a few months it keeps breaking.

please check this:https://www.google.com/search?q=Yamaha+FZ+V3+tank+SIDE+Panel+brekaing&clien...⇄

Even if i pay for it it keeps breaking as is evident in all the videos.
Yamaha is taking for granted as we are in India whereas if it was in other countries Yamaha would have taken different approach.

I would request yamaha to keep a track of quality control of petrol tank cover.

I purchased Yamaha R15 V3 dark edition 9 months Back its Sticker automatic Remove ITS surface Is This Quality is Given by Yamaha Kindly Resolve my issue

Headlight lighting is very poor.my bike is 2017 model fz25 and the lighting was inadequate from the beginning.. and now it's gone worse. Light throw is around 3-4m. There is no option to change the stock LED as informed from the dealership.

Service centre retained my byke R 15 v2.0 since 15days and still fuel pump problem has not been rectified. Every time i call the service manager I’m getting the same reply like shortage of staff and byke will be ready in 2 days from the last 12 days. I’ve also raised a complaint with yamaha. I haven’t received any call from yamha or service centre

Yesterday I visited a dealer in Surat Gujarat for booking an R15S V3.

The Ex showroom price of that dealer differs a lot form the ex showroom price thats displayed on the official website.

The dealer is charging an ex showroom price around inr 4500 extra.

I needed a clarification from the company. I am unable to get on a call with any of your representatives. I tried calling[protected]

My bike is under warranty period of 1 year till 12/12/2021. O2 sensor of my bike was not working since august 2021. I have asked local service center to bring the same. They are not showing any interest.

I purchased a FZ version 3 from Yamaha Power Bike surat from on 15/08/2019, On that day onwards im getting the hendal sound problem, day by day it get louder and irritating, I repeatedly telling to the dealers from my bikes first service and they simply tight the hendal and delivering the bike I have telling repeatedly from 2 years, its not working, they telling as every yamaha fz V3 model has the same problem, now the handle is completely jammed And now they say that it does not come under warranty so kindly im requesting you to take action

The vehicle cuts down it's power while running and self strt also won't work while in this situation...
This is the second time the officials @ travence yamaha (Thodupuzha) had said they cleared the complaint but the won't ... And also they evn don't know to repair it. .
Yamaha brand is great failure in treating the customers and solving the complaints..also note that it's the brand new R15 v4m
They are just excusing by saying simple reasons . It happened after the 1st service

I[censored] have any doubt contact @ travence yamaha Thodupuzha 😠😡

Dear Sir,
I am a harassed customer of YAMAHA and I hope this email will be taken seriously by you.
I bought a Digital Piano P125 (pre-paid) through AMAZON and it was delivered at my friend’s house on 16/11/2021 as the delivery was not possible in my address.
I collected the packet on 23/3/2021 and opened it the same day. Piano looked beautiful. It was without a single scratch. When I played I found 2 keys stuck.
I immediately run through the AMAZON app but return/replacement key wasn’t working. I called the Yamaha no. [protected] mentioned in the packet and I was told to contact AMAZON.
I contacted AMAZON several times and I was told that they have requested YAMAHA for replacement and I was given no. of Yamaha and told to contact.
I started to call the YAMAHA no. but no. one picked up my call for 3 days (Call list enclosed). Finally I could talk to some sales people (claimed) but my problem still remains unresolved.
I am attaching you the following docs., pictures, videos to support my above claims.
1. Picture of Piano with stuck keys
2. Video of Piano with stuck keys
3. Bill of paino issued by the AMAZON
4. Warranty card of Piano issued by the Amazon
5. Snapshots of my calls to YAMHA.
And the biggest problem is I could not gift that to my 3 years old daughter in her birthday.
I sincerely hope you will address my problem.

I'm an owner of Yamaha FZ25 purchased on 20 November 2020 from Hilton Autos, Thiruvananthapuram. I took my bike over to the service center at Hilton autos for the 3rd free service on 19 November 2021 and it was the worst experience that I’ve ever had.

At the time of writing the job card, I told the service advisor to check for dirt at the brakes as it was raining heavily for the past few days here in Kerala and also to adjust the brake pedal a little bit. Evening by 6 PM, while inspecting the bike after service, it was found that the chain was lubricated without cleaning it. The chain was fully covered with mud and dirt, and was very black in color. I enquired about it to the service advisor and he without saying anything took the bike for cleaning the chain. After about half hours, a technician returned the bike and provided me a justification that the chain was covered in mud because washing was done after lubricating the chain and the dirt from the body made the chain look so dirty. I believe lubrication is to be done after washing the vehicle and the chain has to remain dry for at least an hour after lubrication. I still can’t believe Yamaha service centers does the chain lubrication this way thereby cheating all the customers. If lubrication is done before washing the bike, why do we customers give money just to wash away the lube?

After all these dramas, anyway the chain was cleaned properly and I got my bike back. After going almost, a kilometre I realised that my rear brakes were not working. Surprisingly, I also found that the front brakes were also not properly working. I was unable to stop the bike with both these brakes. Somehow, I returned back to the service centre and enquired about this to the service advisor and I got the most irresponsible answer that I’ve ever heard in my life. The answer was that “BRAKE PADS WERE DAMAGED COMPLETLEY. THUS, WE TOOK THE BRAKE PADS OFF. BUT THERE IS A SHORTAGE OF BRAKE PADS AND COULDN’T PLACE NEW PADS”. What is this and How irresponsible is this? Is this what customers should expect from Yamaha service? What would have happened if I met with an accident?

With my little knowledge on bikes, I asked the service technician that, won’t the disc plates be damaged if we use the brakes without having the brake pads and he just blatantly said “YES, IT WILL”. After about 45 minutes of quarrel with them, they half-heartedly agreed to place an old brake pad which I thought would suffice for now and will replace once new stock arrives. Again after 30 minutes, I got the bike back and it was very late by the time and was really dark for me to check the vehicle again. But while driving back to my home I again realised that the brakes were still not working. The rear brakes had no effect at all and the front brakes was just slowing down the bike a bit. I doubt that they stole my brake pads and gave it to somebody else, because they were just working perfectly fine until yesterday morning, just before giving it for service.

After reaching home, on checking I was really shocked to see that the disc plates have damaged a lot. It has become too rough, just like a country road, and I can see and feel the scratches and dents on it. I’m pretty sure that now even after I replace the brake pads with a new one, I still won’t get the expected performance and it will definitely get damaged a lot sooner.

Prior to yesterday’s service I was fairly happy with the performance of the brakes. I must admit that I love the bike and is just an amazing piece. But everything has been ruined by the service center. Yamaha should take the responsibility for the damages that was caused. I would request Yamaha to initiate the necessary steps to replace the parts that got damaged just due to the sheer negligence of the service center authorized by Yamaha.

I've already sent a mail regarding this to [protected]@yamaha-motor-india.com and submitted a feedback regarding the service on the same day itself and till date I've got no replies.

Given bike for service not even taken proper complaint.taken bike and asked to pick after 6days is it needed to take time for service.im attaching job card please update ASAP.