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Yamaha Motor India Complaints & Reviews

3.6
Updated: Dec 3, 2025
Complaints 3303
Resolved
2272
Unresolved
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Yamaha Motor India reviews & complaints page 32

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Y
Y Malathi
from Hanamakonda, Andhra Pradesh
Nov 18, 2021
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Address: 3 14 270/1/2 gowtami nagar Hanamkonda
Website: Yamaha complaint box

Sir/madam this is y Malathi (TS 15F B 3921 ) [protected]I am facing very bad experience with your yamaha fascino which was purchased during June 2020 last year I .though the bike I traveled aa few distance and few minutes the bike sound is comming very loud .I told the problem with the service provider during my last services neither the problem was solved and the problem repeat s. Now the bike was given at hanamkonda happy yamaha service .they r saying it will cost more than 10k .and they r blaming me for It. It's your responsibility to provide valuable goods and services neither the services r good nor the bike . Please suggest me what should I do . I will not pay that much amount for the damage caused because of your goods.
Yamaha Motor India customer support has been notified about the posted complaint.
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    Mahesh thippathy
    from Warangal, Andhra Pradesh
    Nov 17, 2021
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    Address: Ground Floor, Sathya Towers Tarbund X Road, behind Pakwaan Hotel, Secunderabad, Telangana 500009

    Dear yamaha team
    I took the bike in Hyderabad(MARVEL YAMAHA), our house Warangal is too far (200 Kilometers ) from the show room for me. They say All the related Documents and Free service book send to you but they are not responding still now I am contacting service managers for 1 week they are not responding.now the bike is ready for the first service.please solve my problem
    SHOW ROOM : MARVEL YAMAHA
    ADDRESS: Ground Floor, Sathya Towers Tarbund X Road, behind Pakwaan Hotel, Secunderabad, Telangana 500009
    Yamaha Motor India customer support has been notified about the posted complaint.
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      C
      Chimata. Raja
      from ELURU, Andhra Pradesh
      Nov 17, 2021
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      Address: Eluru

      Today I visited yamaha showroom it is located in eluru, west godavari district, Andhrapradesh, it was worst and horrible experience which I never and ever faced earlier, the way of their approach and talking really very bad, I suggest you to get once experience personally once, what kind of standard your team is following, I can't stand there even 2 minutes, please change them then only grow up bussiness
      Yamaha Motor India customer support has been notified about the posted complaint.
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        M
        manasind
        Nov 17, 2021
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        Address: 18/6 K K Banerjee Road, Berhampore, Murshidabad, PIN-742101, West Bengal. code:19

        Last 4th August 2021, I bought my Yamaha FZX Bike from Yamaha Eastern Auto Distributors, Berhampore, District-Murshidabad, West Bengal. In all, I paid them a total of Rs. 1, 46, 350/- for the bike, Number plate, Registration Certificate, Insurance policy etc. Now 110 days over but till now I have not been given the bike number plate, insurance and other necessary documents from Yamaha Eastern Auto Distributors. I bought the bike for my daily needs. It was going to be about four months. How can I ride the bike without number plate? Please look into this matter.
        Yamaha Motor India customer support has been notified about the posted complaint.
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          L
          Loganhelen
          from Mettupalayam, Tamil Nadu
          Nov 15, 2021
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          We purchased new Yamaha fascino hybrid got delivery on 2nov 2021 night. Next day morning I notice engine oil leakage . Rasing ...Morning I take scooty and drive on road for 3 km it's very very bad on road . I dint feel there is shockupser... Is very bad as new vechile have this problem like 5 year old vechile. Stil the problem not yet solved. We informed showroom ...very bad as new vechile is worst. I purchased this vechile on emergency need as my husband got accident as he can't drive . I am a person who need to look my family .I by this scooty to buy all need for my family . But no use I am going by walk .please don't buy Yamaha my suggestion
          Yamaha Motor India customer support has been notified about the posted complaint.
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            P
            praveennick
            from Hyderabad, Andhra Pradesh
            Nov 15, 2021
            Resolved
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            Resolved

            Address: attapur,hyderabad

            Dear Sir,

            I had given my vehicle to the service. I had mentioned few problems. Those problems remain same after delivery of the vehicle. My problems are disk jam, that is fixed. I had mentioned that engine beating sound is very loud, for that they had called me and said they will charge 2500 rupees for changing the valve. In the last time i had same issue with the engine beating. But they said they will fix it no problem with that. After delivery i haven't seen any sound from the engine. Anyhow after few days same problem repeated. But this time they didn't even adjust that sound. Simply delivered the vehicle. Another problem is Clutch tight. They said they will change clutch bell rubber and they had charged 338 rupees for that. even though clutch is very tight. Generally after giving vehicle to the service, vehicle will become very smooth. But this time i haven't seen any smoothness. Its just like before service. There is no difference. And some sound is coming from the engine. This is very annoying after after paying 1528 rupees and haven't fixed my problems. they have charged 136 for the chain spray, but i didn't seen any oil on the chain.

            I hope you understand my problem. I'm Not satisfied with their service. I just want my vehicle to be repaired for the price they are charging.

            Thanks & Regards
            G.Praveen Kumar
            Dec 25, 2021
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Nov 17, 2021
            Yamaha Motor India Customer Care's response
            Dear Sir,

            We regret for the inconvenience caused.
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

            Regards,
            Team Yamaha
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              G
              GANESH PRABHUJ
              Nov 13, 2021
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              Address: ORPI Motors palladam road Tirupur

              Facsino scooter battery failed at one year 15days (the warranty period is one-year).how is it possible can I claim the replacement.please clear the issue as soon as earlier
              Yamaha Motor India customer support has been notified about the posted complaint.
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                M
                MD GHULAM JILANI
                Nov 13, 2021
                Resolved
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                Resolved

                Address: Yamaha Service Center, NH333B, Vikramshila Colony, Central Jail Area, Bhagalpur, Bihar 812002

                Sir, respectfully I want to say that the honor of your service center misbehaving with me and given priority to their paid customers. Staffs of your service center demands extra money for better service. There is no any rules and regulations.
                +2 photos
                Dec 17, 2021
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Nov 13, 2021
                Updated by MD GHULAM JILANI
                Sir, respectfully I want to say that the honor of your service center misbehaving with me and given priority to their paid customers. Staffs of your service center demands extra money for better service. There is no any rules and regulations.
                Verified Support
                Nov 16, 2021
                Yamaha Motor India Customer Care's response
                Dear Sir,

                We regret for the inconvenience caused.
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                Regards,
                Team Yamaha
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                  M
                  mahendra dasgude
                  Nov 11, 2021
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                  Address: pune

                  No Support or Acknolgment from customer care from Yamaha Motor India Regarding my below complete
                  I wanted the Aerox Yamaha Aerox 155 and after a good review on google about Shelar Yamaha - Wakdewadi visited on 15th Oct 2021 and booked the bike on the same day and they have given me 4th Nov 2021 as the delivery date I was happy because it was Laxmi puja day(Diwali) and paid the full amount on 2nd of Nov but surprise as per Showroom they haven't received new stock from the company I said ok because it happened sometime now its 11th of Nov and on-call they mention they sill not received new stock and they don't have bike also to display so I visited today and found they are laying I can see a bunch of new stock and new Aerox Monster in the display and one bike in the parking lot and its for Online booking customer I have made offline booking way before online booking start and now they are giving me 25 days more waiting I don't have money now to lodge complete against them in legal court please help.
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 12, 2021
                  Yamaha Motor India Customer Care's response
                  Dear Sir,

                  We regret for the inconvenience caused.
                  We request you to please share your contact details with us to assist you further.

                  Regards,
                  Team Yamaha India
                  Nov 13, 2021
                  Updated by mahendra dasgude
                  my Contact Details are below and the same is mentioned in the attached file
                  Mob:- [protected]
                  dasgude.[protected]@gmail.com

                  Nov 16, 2021
                  Updated by mahendra dasgude
                  Can you please provide me any updates I tried from all available sources to get updates from our end but still no support from your end

                  Nov 19, 2021
                  Updated by mahendra dasgude
                  The showroom called me to pay the remaining RS-517 and they will allot me the vehicle but after paying not get any update regarding allotment.

                  Nov 23, 2021
                  Updated by mahendra dasgude
                  I tried multiple times now its almost a weeks letter still no response to Consumer forum portal so just imagin how they treat customer
                  Nov 26, 2021
                  Updated by mahendra dasgude
                  when yamaha will reply they even give respect to consumer forum also ?
                  Dec 01, 2021
                  Updated by mahendra dasgude
                  irresponsible and negligent about customers can they do same in Europe or any other part of nation
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                    A
                    Alli Vinay kumar
                    Nov 10, 2021
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                    Address: H no 3 41 narsappaguda vill, Nandigam md, Ranga Reddy dist, Nandigam md, Ranga Reddy dist
                    Website: Yamaha

                    My name is Vinay Kumar
                    I bought fz s fi from Attapur, Hyderabad . I didn't took number plate from them but they are saying that I have taken number plate and making me fool by forgerying my signature
                    Please help me out
                    Yamaha Motor India customer support has been notified about the posted complaint.
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                      S
                      sairazz65
                      from Srisailam Project (RFC) Township, Andhra Pradesh
                      Nov 10, 2021
                      Resolved
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                      Resolved

                      Address: ashoka motors yamaha, mettuguda, secunderabad

                      I purchased a FZ bike from Panache yamaha showroom, Marathahalli, karnataka in August 2020. Since from my first service to till now I am facing an oil leak issue from the engine. Every time I go for servicing they are keeping my vehicle for 2 to 3 days for servicing but later after some days again i can see the same oil leak issue from the engine. I don't know whether mechanical people are fixing the issue or simply giving my vehicle back by saying that my issue got resolved.

                      Last week i went to Ashoka motors yamaha, mettuguda, secunderabad for 5th general service and i informed the same oil leak issue from the engine. They kept my vehicle for 3 days and they told it got fixed. I took my vehicle and again after 3 days i am facing oil leak issue from so many places from engine and they pasted M-seal in one of the place on engine. i asked the manager why they pasted M-seal on my engine and they are saying that they didn't pasted that M-seal. i asked the CC footage to check but they are not showing that footage. may be they have broken my engine while doing servicing and that's why they have pasted the M-seal on my engine.

                      I am expecting to replace my bike

                      I never expected this kind of service from Yamaha as it is a good reputed company.

                      Hope i am expecting a positive response from your side.
                      +1 photos
                      Dec 14, 2021
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 12, 2021
                      Yamaha Motor India Customer Care's response
                      Dear Sir,

                      We regret for the inconvenience caused.
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                      Regards,
                      Team Yamaha
                      i have raised complaint but till now there is no response from the yamaha
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                        P
                        parand23
                        Nov 9, 2021
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                        Address: NADHANII MOTORS METTUPALAYAM 641 301
                        Website: yamaha vehicle servicing on line portal

                        I am residing at mettupalayam, i have purchased yamaha r 15 v 3 le abs b9e200 mbl2 dark knight from orpi agencies coimbatore on 29 08 2019 for my son to go to college. He was attend the college by two wheeler only. He have made all services with nadhanii motors mettupalayam.in the mean time we found the small noise from vehicle we gave the vehicle to the service to the find noise where it is coming from the bike at nadhanii motors on 20 03 2021 they intimated the noise is coming from the clutch and they replaced the spares of clutch assembly. After that the vehicle was not used due to corona lock down. Now the colleges were open he again use the vehicle the noise c again came. My son approach the service personnel again they informed the noise is came from the clutch and rework again. He again found the big noise this time we approach orpi agencies service manager he told the noise is coming from crank so you go and rework with nadhanii motors you had service record from the begenning to as on date, they wrongly repair the vehicle's clutch part instead of the crank. We again gave service to nadhani motors they took several days and they do not solved the problem and refused to rework of crank shaft and claim for the warranty period of five years hence i request you to instruct them to repair the crank work were they mistakenly service the clutch other wise they compensate the charges made by the other authorised dealer orpi agencies coimbatore. Kindly intimate me what shall i do further. He will not attend the college without vehicle will be ready.
                        I enclose herewith r15 purchase and service details bills available with me. Some of the paid service bills were nadhanii motors private software which was not updated in yamaha portal website.
                        The orpi agencies are ready to service with warranty claim, if the nadhani motors will updated all service made by them in yamaha website portal. Hence i request you to solve the problem as early as possible.
                        +4 photos
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 12, 2021
                        Yamaha Motor India Customer Care's response
                        Dear Sir,

                        We regret for the inconvenience caused.
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                        Regards,
                        Team Yamaha
                        Nov 12, 2021
                        Updated by parand23
                        I have been already given all required details to yes-yamaha motors- india. Com mail id and I assured that all the details are true Now The Orpi Agencies given estimated amount will be nearest to Rs. 14'000/- The amount incurred for the service is the not a problem. I have been mentally disturbed for this your Authorised dealer So that your authorised dealer only compensate this amount otherwise the Company will response for this compensation. I expect this compensation from the Authorised Dealer Or the authorisation given to the Company
                        Nov 13, 2021
                        Updated by parand23
                        I enclose here with the details submitted in yamaha-Motors-India. Com

                        Nov 17, 2021
                        Updated by parand23
                        I am not getting any response from Yamaha- Motor- India. Com there is no mail id in the name of yamahamotorindia.com They asked to send the details of the complaint to that noted mail id. I have sent all details about my complaint in very detailed manner. Now what shall I do further

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                          M
                          Mani3119
                          from Chennai, Tamil Nadu
                          Nov 8, 2021
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                          Address: NO 34 SARASWATHI NAGAR MAIN ROAD

                          I have recently purchased yahama R15 V4 in srivari thirumullai voyal 600062 on Nov 1. I paid full cash and after 3 days they are saying that price increased. This is not fare there is no information told about the price hike during the payment time. Suddenly they are asking for extra cash. Kindly look into the problem my contact number is [protected].
                          Yamaha Motor India customer support has been notified about the posted complaint.
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                            037 Mohammad Danish Ansari
                            Nov 7, 2021
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                            Address: Ashish Auto Yamaha Agency Jhansi.(Uttar Pradesh)

                            Sir I visited my nearest yamaha showroom located on shivpuri road jhansi.I had a query about Yamaha R15 for which i went there but the staff was so rude that they insulted me like i am a beggar . The manager was so much arrogant saying you can't afford our bikes you must dream of hero passion that's for u. It was a horrible experience and i am very disappointed seeing this and i wanted to really buy Yamaha R15 but now I'm not entering that area again. So much rude behaviour with me and my family members.I am providing my serious feedback and it's 0 for Ashish Auto jhansi.
                            Please kindly look after this matter .
                            Yamaha Motor India customer support has been notified about the posted complaint.
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                              Mohan Devilliers
                              Nov 7, 2021
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                              Hi,

                              This is mohan from chennai . I loved yamaha bikes since my childhood . I learnt bike driving from RX 135. My dream also usual like other middle class boys which want to buy a good bike. My dream was buy a yamaha mt 15 . so I saved little money from my salary and balance borrowed from hdfc bank and bought mt 15 om sep 23 2021. Everything went well till yesterday . I gave it show room for first service . they charged me 1750 rs. Yesterday was just 40th day for my bike. But my bike engine got seized . show room manager says that bike engine oil was low. I got the first service bill which contains that they charged me 400 rs something for engine oil. I am totally disapointed on my favourate yamaha company which I loved since my childhood . Can you please look into this and provide me a new bike so that I can enjoy my life like did last 39 days . Thanks
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              I purchased bike from srivari yamaha in thirumullaivoyal 600062. My register contact number is [protected]
                              Mani3119's reply, Nov 8, 2021
                              They are always rude only bro. I hated that showroom
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                                R
                                rajesh shalini
                                from Bengaluru, Karnataka
                                Nov 6, 2021
                                Resolved
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                                Resolved

                                Address: Bangalore

                                Dear

                                Reference: registration number of vehicle KA53ES6402

                                On 6.09.2021 I asked you to service the above vehicle [full body cover change and service].Pacer Yamaha Service Centre

                                Krishnananda Rd, Balachandra Layout, Chelekare, Kalyan Nagar, Bengaluru, Karnataka 560043

                                When I went to collect the vehicle from you on [28/10/2021], I was told that you had carried out a “full service”.

                                The bill for this work was Rs 21, 071/-

                                When I went to check they had given me the bill for the parts they had changed and when i wanted to take a test ride then they had informed me that there is no battery in it, this was not kept me informed beforehand, then i decided to buy a new battery but was informed that they did not have stock and i purchased it from out and gave to them.

                                The parts which they told have changed or actually not changed, but they collected money for all that.

                                A copy of the receipt for that work is enclosed.

                                The above faults indicate that you failed to do so; I will be raising a legal complaint.

                                Yours faithfully,

                                Thanks & Regards
                                Shalini
                                Dec 16, 2021
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 12, 2021
                                Yamaha Motor India Customer Care's response
                                Dear Sir,

                                We regret for the inconvenience caused.
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                                Regards,
                                Team Yamaha
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                                  Naresh Udaan
                                  Nov 5, 2021
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                                  Address: Visakhapatnam new colony showroom

                                  Hi this is Naresh from Visakhapatnam.I just cancel my previous booking Yamaha FZ-X amount of 10, 000/-.but showroom executive telling that you will get back 9000/- only.
                                  Why you people taking 1000/- for cancellations? Before I booked Royal Enfield and cancelled, they didn't took anything.This will impact your Company reputation.
                                  Plz give total amount.
                                  [protected]
                                  Yamaha Motor India customer support has been notified about the posted complaint.
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                                    Srinath19
                                    from Chennai, Tamil Nadu
                                    Nov 5, 2021
                                    Resolved
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                                    Resolved

                                    Address: SRI MOTORS - Ashok Nagar

                                    Recently on 03/11/2021 have purchased Yamaha FZ 250 from Sri Motors - Ashok Nagar. ( Opp to Kasi Theater ) . It was a rainy day the delivery was taken. The next day ie 04/11/2021 on Diwali found that the right side of the Vehicle had some defect on the body. Since it was Diwali had to wait for the next day.

                                    On the 5th Morning had taken the motorcycle to showroom for the visual inspection, after inspection they have agreed to replace the part in the warranty, but I require the part as the same as the left side which had graphics in the Vehicle.

                                    Is Yamaha doing the PDI seriously, how did this defect product even come for a delivery ..

                                    Yamaha manufacturers are very lethargic over the vehicle quality ..

                                    with these defects how did the vehicle was given QC Ok certificate, ..

                                    have attached both photos of left and damaged ( right )

                                    Note : The Vehicle was given by Shanti Motors - Pallikaranai to SRI MOTORS
                                    +2 photos
                                    Dec 16, 2021
                                    Complaint marked as Resolved 
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 12, 2021
                                    Yamaha Motor India Customer Care's response
                                    Dear Sir,

                                    Greetings from Yamaha,
                                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                    Regards,
                                    Team Yamaha
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                                      H
                                      Hema Harshini
                                      Nov 5, 2021
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                                      Address: PLATINUM MOTORS, YAMAHA SHOWROOM, DONDAPARTHY JUNCTION, SREEKANYA THEATRE LANE, VISAKHAPATNAM

                                      I purchased yamaha fz on 26/02/2021 at PLATINUM MOTORS, DONDAPARTHY, VISAKHAPATNAM with temporary registration num: AP31ZRTR 7784. Later i have got message permanent registration number: AP39HY8437. But i have not received my number plate till now. For the same i have visited the showroom many times but no one responded properly. I am unsatisfied with the way the staff had a discussion with me and i am utterly dissatisfied with the service of the yamaha. I hope you will provide the solution at the earliest.
                                      REGARDS,
                                      P. LALITH KUMAR
                                      [protected]
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                                      Yamaha Motor India customer support has been notified about the posted complaint.
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                                        psatpute
                                        from Pune, Maharashtra
                                        Nov 4, 2021
                                        Resolved
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                                        Resolved

                                        Address: National automates yamaha showroom sangli

                                        My motor cycle will be accidental insurance claim in showroom which is responsiblity is the so many time to motor repaired near about month and the minor material not sold external because national automates sangli miraj road miraj will public
                                        Dec 16, 2021
                                        Complaint marked as Resolved 
                                        Yamaha Motor India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 12, 2021
                                        Yamaha Motor India Customer Care's response
                                        Dear Sir,

                                        Greetings from Yamaha,
                                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                        User name
                                        Mobile number
                                        Email id
                                        Chassis number
                                        Nature of Complaint
                                        Concerned dealership
                                        Retail date
                                        Address (if possible)
                                        You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                        Regards,
                                        Team Yamaha
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