Yamaha Motor India Complaints & Reviews

The service manager is very harsh and talks back to customers

Dear sir, I hv been running to the service center for past 6 months regarding the same issue of my bike...The "Balance issue of my bike"...Bike is leaning towards right...
As per the suggestion of the service engineer the chassis, handle bar, front forks have been changed...then also the problem is not resolved...Fully exhausted!!!lost of my faith from YAMAHA...

JAI HIND..
REGARDS,
S K TEWARY
PH NO-[protected]

Very very bad servicing necessary money west and extra charges I will case Court and attach Yamaha company please wait I am going to make the case above your company and whatever the service center you have and your all management team very vestige please check this photo I am upload what ### up your management team and extra charges

With due respect i want to inform you that i filed a complaint vide no. REQ-11731 on dated[protected].
I am facing a lot of problems in my bike engine. My bikes engine gets extremely hot and produce noise with mild smell. I requested many times in service centre and they told me that this can be fixed after service. But after that 2-3 services has been done the problem remain same. Yesterday i submitted my bike in the Sidhharth Yamaha, Rohtak service centre and they told me that there is only 400 to 500ml of engine oil is drained from the engine. After contacting with the heads they said that only service is to be done because the head has denied to replace the engine. Even customer service executive is also saying that engine can be got repaired but not replaced.
My bike is totally in the warranty period and i want my bikes engine replacement.
i am fed up with the service of Yamaha. I again request you kind to replace my bike within 10 days or i will have to file a case against the Yamaha under section 420 of indian panel court.
Thanking you.

I am manav koli and i am having connection problem in my fzs v3 i am unable to connect my bike with mobile phone please send me the solution to connect my bike with my phone i have spent 3000 to enjoy it and make my bike special in other bikes so please send me the solution as soon as possible Thank You

It's been two weeks since I received this mail and no action has
Been taken from your end on my issue neither I received a call from yamaha motor pvt.ltd in these 2 week's I have been waiting for 3 month's now and I didn't receive my bike yet.
Kindly look into the matter as soon as possible I'm ready purchase it the day it will be shipped to the mettuguda showroom in Hyderabad.
I get a really very bad feeling about the response and service provided to me on my case.

The mail that I received on my complaint two weeks ago has been attached below.

Greetings

Hi sir I purchase a new bike..after a month on a road automatically get stop bike and break engine parts.isent a bike in panvel yamaha showroom before 15days but no solution yet.I want all my problems clear.

Today, I got serviced my bike FZ from Sidharth Yamaha Sohna road Gurgaon.
I left my bike sharp 8:45 AM 23/10/21. By operating no 4 for service.
Time given 12 on my receipt.

3:00 PM clock I called them, they said your bike is ready, but I was shoked when I reached to agency because only service was done, no part was replaced. I had to wait in agency 3:pm to 6:pm.

After that they said parts are not available Visit again.

This kind of service is not good for Yamaha .
I will never recommend Yamaha to any one.

Hi,
I am Anand Shardul, have purchased New FZ250 in exchange with my Old Yamaha Bike which I was using from last 10 Years.

After having multiple visit to Dealer still haven't received any final invoice, user manual, service manual, correct Insurance of the bike.

My Bike no is
MH18BV1350
Dealer Sai Motors, Dhule

Request to help with same

Thanks
Anand Shardul
[protected]

Hai. Good morning sir/Madam. I wanna share with you one complaint for brake failure of yamaha bike.. This is Krishna from trichy.. I bought a mt 15 bike two years ago. Everything is going good to me.. But 2 days before i have a brake issue into that. So yesterday i visit a service centre and give my bike for service.. They said its not a problem for brake pad and brake fluid but the problem was brake mc kit. So they said you have to change a full brake kit.. So i have a question for you and that dealers. Is here any problems for brake pad or brake fluid then i changed. But they said its a brake mc kit problem.. now what will i do.. Its not a my problem . Its a manufacturing defects or some technical issues.. Now my question is i want a replacement of that kit.. i have an video proof for this problem.. now i attached to this mail for your reference. And one more thing very important point they said. Every brake has two years only warranty so i dont have rights and eligibility for this kind of issue..I dont want a 5 years warranty for engine and 1 year of suspension this is all covers just a parts of this bike not covers safety equipments. So i expect a good response from your side. Bike registered mobile number is [protected]. Thank you.
Mt 15 bs 4
[protected] - Contact number
2019 model
Dealers name..- Phoenix motors, Trichy
Thank you..

Hello Mr,
Today, 22nd Oct 2021
We came here for the servicing of Yamaha FZ, I clearly asked them that whatever you want to change or put inside the bike, they place 2 things without telling us and those 2 liquids are without seal pack, the used item they habe used in our bike.

I am facing problems to start my vehicle.l am facing from last saturday. it is almost five day..till now no action has taken.. kindly take the action otherwise I would go for further process.

I have purchased new yahama razor RZ 125 FI having seen their advertisement in the newspaper by giving many offers during the occasion of Onam Celebration. But I understand that they are delivering damaged vehicles in this season. I purchased the vehicle on August 23, 2021 from HP Yahama, Alathur, Palakkad, Kerala. After 7 days of purchase, I lift up the seat to fill the petrol, the seat support is broken and detached from the vehicle. I immediately brought the attention of the dealer and I was told that it would be replaced soon. But it is 2 months since i purchase new vehicle, no action has been taken by yamaha and its dealer. I wrote several complaints to yamaha, I have made many calls as well as I visited the dealer several times but it no vain. Yamaha is interested on sales only not after sales. they are not listening customers' voice and customer care of yahama is very worst. They will not take any action.I am driving new vehicle without seat support. It is a threat to my life.

Worst service by yamaha service center. I bought my bike on the month of 22nd feb 2021. It's been 7 months, after 2 servicings 5 days ago unexpectedly vehicle got breakdown while traveling. I have contacted onroad service people no response. Speaking with them since 5 days with service center supervisor he is saying they are not having man power needs to wait. My question is, without having man power why yamaha management releasing new bikes?? Is your vehicle quality only for 7 months?? Completely ridiculous.

Hello,
I have bought a Yamaha Fascino 125 Hybrid on 24th of September, 2021. But I havenot received any scratch card till date, as promised by the company while buying the scooty.
Kindly please look into the matter and solve the issue as soon as possible.
I have added the necessary information for convenience.

Frame No: MEISEJ217M0004302
Engine No: E33SE0007951

I am Sanjaya kumar booked R15M on the lunching date i.e 21-Sep-2021 via Online . During booking in Yamaha website show 4 official dealer in Odisha, Rev Motors is one of them at Rourkela Odisha.Today is 14-Oct-2021 I have not received my bike, showroom officials say it is delay from the yamaha company end because they have not dispatch yet, since I have booked on 1st day of booking.
The main concern is that those unofficial dealer which is not listed in Yamaha website they delivered this in my nearest city.
I have already paid Rs.170000 after taking loan from bank.
The main issue is that they ordered this bike God knows.
Please resolve my issue and deliver my bike as soon as possible.

I bought my bike MT15 on April 2019 and THE YAMAHA has given an offer to choose HELMET or JACKET as as free gift when you buy the bike, I choose Jacket But its been two years I have never got my jacket Complained this to the dealer but there's no response. So please resolve this issue.

Hi I'm kaushik, a resident in Telangana ( Hyderabad) I want to know when I will recieve my vehicle MT 15, as said in the email I went to mettuguda Ashoka Yamaha dealership for further assistance (mallesh) but he didn't help me out and everyone over there seem to not have an update on my vehicle.
It's been accurately 60 day's since I placed the order I'm ready to pay full amount and buy my CYW bike.

Kindly let me know whome should I contact.
The customer care number that yamaha hai is not reachable

I am highly disappointed with the behaviour of the team at service centre. It was the fifth time I was returned by them by saying chains-pocket(FZS-2017) and head light is not available right now, please come after 4-5 days.
This puts a serious question on the credibility of the staff by not providing accessories/parts every time I reach.

Being a regular and loyal customer of your brand since 2015, requesting you to look into the matter as soon as possible.

Prompt action will be appreciated.

Dear sir,

I'm Pankaj Kumar, I live in Raghunathpur, Siwan (Bihar). I went for Chhapra at YAMAHA "Shivam motors" to change some damage parts from bike, I reached there at 12:30 pm and the Mechanic started working on my bike from 1:30 pm but and Mechanic didnot get any parts or accesories to set the new parts on my bike, I have complain to the Service manager but he neglected me and the Employ of "Shivam Motors" says me to complain the YAMAHA CUSTOMER CARE, and says, what will they to me if you complain against me... If you need contact number of mine I will give you, but no one can do anything to me.

Vikash Kumar [protected]

Sevice Manager [protected]