Yamaha Motor India Complaints & Reviews

Hi Yamaha Team. I've booked my MT-15 bike on Sept 1st. I was told that the bike would be delivered within 30 days, then I paid my advance. But still, after 30 days, they are saying they need more than 30 days to get the bike delivered. I even enquired at the main branch in Visakhapatnam. They cant tell the status of the bike and not even answering the phone calls how many times I tried.

My bike's handling/balance has been upset/compromised after getting front shocker of right side repaired at Shiva Motors Service Center.

Both shockers are not working together.
There is balancing issues. It gets disbalanced in unpaved roads.

I visited Shiva Motors to get it fixed but they were not preparing my job card and not taking my complaint into consideration. I requested them (Incharge, Manager & Owner) to make the job card atleast but they denied of making it. They did not take my bike inside the showroom and send me back without any solution.

According to them, they have charged to fix the leakage of front shocker of right side and they have done it and there is no issue in shocker.

Customer Care are not supportive at all. They don't provide any solution. Nothing is in their hands. They misguide you every time nothing else.

It is bad experience of buying this bike. Aftersale, No support.

Yamaha should listen it's customer.

My bike's handling/balance has been upset/compromised after getting front shocker of right side repaired at Shiva Motors Service Center.

Both shockers are not working together.
There is balancing issues. It gets disbalanced in unpaved roads.

I visited Shiva Motors to get it fixed but they were not preparing my job card and not taking my complaint into consideration. I requested them (Incharge, Manager & Owner) to make the job card atleast but they denied of making it. They did not take my bike inside the showroom and send me back without any solution.

According to them, they have charged to fix the leakage of front shocker of right side and they have done it and there is no issue in shocker.

Customer Care are not supportive at all. They don't provide any solution. Nothing is in their hands. They misguide you every time nothing else.

It is bad experience of buying this bike. Aftersale, No support.

Yamaha should listen it's customer.

Oil leaking from the engine. Bike purchased on[protected]. 3 times serviced at the authorised service center. The problem still persists.
Agency: Vaishali auto agency.
The dealer is not paying attention and diverting my request again and again.
Due to which I have to suffer.

Firstly I was told to pay 10k for the parts that are supposed to be covered in the extended warranty as I was told my warranty was over, later I went to another service center for second opinion and he told me that the extended warranty is available and to claim it I will have to coordinate with all the service centers I have been to for the bills of all the services I have had as they have no clue about the past servicing because it wasn't uploaded to their portal and it happens to be my fault, while I think this is Yamaha's job.
Moreover, I was told by 2 service center that they won't have parts so go to another service center.
I have done all the services on time while I had to get early servicing done due to loud ticking noises coming from my engine which I was told were normal and would be done with basic tapet setting... Now I have been told that at 20000 KM ONLY, my engine parts are to be replaced while I'll be charged for this.
I need full support ASAP as I have been a bike enthusiast have proper maintained everything that is in my hands, which doesn't include the engine.
I need my bike to be in perfect condition as I have paid a lot on this already.

Reg. R15 V3. Vehicle number TN 39 CP 0066

Pls note in the middle of the road, the chain got removed at 10, 000kms informed the same to the service centre and they replied due to my poor maintenance. even though i have maintained with proper Motul chain clean and lube spray and also informed me sprocket has to be changed every 10, 000 km . Need your support as 10, 000 km chain sprocket change is expensive

I purchase Yamaha bike MT 15 model and i got battery issue and showroom not receiving calls not attending customers properly

Front disk break of my Yamaha FZ v3.0 is not working.i have surrendered my bike 10days ago in the nearest service center, till now they didn't resolved the problem.

I have complaint for spare parts not provided by service provider of Yamaha motor . But still date company spare not provided but in my complaint they marked as problem resolved.

We brought Yamaha Fascino on 9/11/2020 at our native Sri Krishna Motors, Narasannapeta, Srikakulam -532421, after seeing the bikes fabolous look and brand name .But it doesn't take much time to scatter my dream or assumption .
Our bike suddenly stopped working on 26/09/2020 .I took it to our nearest service center in the morning . Nearly at 4 PM I got a call from the service center and they said "Battery was dead completely, please buy a new one and come to the showroom" . I asked about the warranty because it didn't complete one year and ran just 2300 KM in only. Then the service guys said It will take more than one month to complete all the things like sending the battery to the vendor and getting it back. For that I need to pay Rs 450/- because they have to take this battery to the vendor .
I called Yamaha customer care[protected] . I explained the whole story .So they said Once I reach the service center, connect to the service center guys to speak . I went there again and called Yamaha customer care but no use they said the same thing . All these discussions happened for more than 2 hours . Service center guys couldn't understand English so they provided my number to the Srikakulam service center.
I got a call from this number "[protected]" . He also said the same thing . Since most of the customers can't reach the battery vendor so Yamaha service center guys helping us with all the formalities that's why they are charging Rs 450/- . He also said he is going to provide bill for this . I have attached warranty page for more details . In which it is clearly mentioned authorised service centers will assist customers with free of cost .

Who is telling the LIES?.YAMAHA OR SERVICE CENTER GUYS .

Atlast after trying all the options, I left with only 2 options either I have to leave my bike at service center for one month or buy a new battery . I opted for the second one because it should not impact my daily life .

Now let us talk about the main point
1. Why should I pay Rs 450/- to send the battery to the vendor (In this case vendor is Tata Green Batteries). While buying the bike I didn't mention I need only Tata battery in it. I have a lot of respect to Tata's, how come Tats's can manufacture such a defective products .Very sad it will spoil Tata's reputation .
2. second When I faced the same issue with my Activa bike they simply replaced the new battery and asked me to leave .Why is Yamaha not doing this ?
3. The Rs 95k bike is just scrap without battery because I checked with the service center to remove the battery and send it for replacement till that time I can continue with kick start .But the service center guy said if the battery is not there it won't start with kick . Then what is the use of providing kick .

Now I am repenting why did we buy Yamaha instead of any other brand .

I am going to share this my bitter experience with Yamaha in social media so that nobody will do the mistake like me .
Also provide me your escalation team's email Id where I can share this experience .
YO GUYS WASTED MY WHOLE DAY AND MADE MY LIFE HELL . I TOOK THIS BIKE PUSHING FOR NEARLY 1.5 KM AND WALKED FOR MORE THAN 3 KM .

WHY YAMAHA NOT ABLE TO PROVIDE A GOOD PRODUCT AFTER PAYING 95K?

Name of the bike owner :- KAGANA SURIBABU
Registered mobile number :- 99***886*5

I am assuming my query will be addressed asap .

Thanks,
Venkat

I purchased[protected] fascino hybrid drum limited edition model.

Congratulation's for purchasing Yamaha Fascino 125. Enjoy Bluetooth connectivity feature which is free with this model. For assistance, call at[protected]

But not yet received bluetooth connectivity.

And every service gap?

Customer name - Surjeet Singh
Model Name- YAMAHA -FZS
Registration No- HP825890
Sale Date - 27May 2020
Colour- MAT Black 2
Body type - SOLO WITH PILLION
Seating (in all)Capacity
Complaint - I was customer of Yamaha Bike model YAMAAHA-FZS, I have a complaint regarding Tank panel lock broken without any external impact on my bike, my bike is running about only 8600k.m till date, I have also registered complaint in Yamaha Agency Mahavir Motors Mandi Himachal Pradesh .But Mahavir Motors Agency told me that it's not covered in warranty, they were suggested to me work done under insurance claim .But it's manufacturing fault in all this model, it's not only my complaint but another people who was purchased this model bike also complaining for the same.
So kindly request to help us to resolve the issue as soon as possible in warranty.

Regards,
Surjeet Singh
Contact no -[protected]
Email id - surjeet.rana.[protected]@gmail.com

Had some mechanical work at service centre in this morning. In the evening I left for my home when National Highway there is heavy traffic and my bike stop just like it's time to refuel by the grace of God I am safe in the middle of road in heavy traffic. I was away 15 km from my home and there is no garage or any service centre nearby from problem is same which I did the same work in the morning it is my kind request to take some legal action on the service centre.

Why your company didnt release all types of colour of yamaha aerox 155 scooter..eg. black raven, white color, red etc...it is so depressing to know this after waiting for so long for this maxi scooter to be launch in india but after hearing that there is only three color will be available..which is not so good looking...is it possible in future?...plz look into this matter..thnk

I had asked about the timing chain guide from every store of yamaha dealer north east but couldn't found any they said its not manufactured yet
Pleass do suggest me I really need it thank you

It was a great ambition for me to posses an Yamaha Fascino 125 Fi vehicle (two wheeler). My dream has realized in June 2020. I was very proud to introduce my vehicle to my friends and relatives.
But my whole joy and good opinion about the Yamaha Company has gone through my bad experiences that I had when I approached for Service at your official Show Room and Service Center at Iritty, Kannur, Kerala, from where I had purchased the vehicle. When I shared my bad experiences to my colleagues only I understood that actually was simply cheated by my Service Center at Iritty. I would like to point out the following bad experiences to you for your immediate attention and remedy:

1. When I enquire to my friends and colleagues all reveal that before the due date of service all other Companies and service centers inform their customers well in advance the due date, but it never happened in my case.
2. I was informed that I have to produce the vehicle on the same date mentioned in the Service Book and if failed they will charge penalty. While other service centers charge Rs. 350/- as penalty, I was charged Rs. 400/-.
3. They have cut short the Warranty period, knowing that the vehicle has Engine Complaint, when I brought the vehicle for Service. I was not able to produce the vehicle in April 2021 for Service because of my marriage and Government of Kerala has announced Lock Down. I was able to produce the vehicle only in August. At that time the Camshaft Assy has to be changed. But what they have done is to cut short my Warranty period!!!

4. When I went for Service in August, the Service people told me that the Service date was already extended to June 30, 2021. Unless it is informed me either through message or through phone call, how I know that the time is extended only up to June 30 ?
5. After the Service in August, while demanding the bill for the Service they have provided the "job card"! I think this is a document that should be kept at Service Center. Why they have given this "job card" to me?
6. Since I had such bad experiences from the Service Center where I used to give my vehicle for Service, I gave my vehicle to another Center for Service. I have already complained in the official website of the Yamaha Company . After that a call has come and enquired about the complaint. But nothing has come out as an outcome. I tried to call them, but they never lift the phone.

Hai All,

I brought a Yamaha FZ-s in last NOV-2017. Now I am facing issue with the console. Because some of the area are not visible. It got grayed out. Can you help me on this.

Thanks and regards,
Selvam Subramaniyan
+[protected]

I booked yamaha mt 15 bike on August at ASM motors peripattana, mysore district, due some loan issues I cancelled my booking, after cancellation the showroom people didn't refund my one lakh rupees till one month, after a month they refund only 98000rupess, they deducted two thousands rupees for nothing, if we ask they talk rudely using vulgar words.

I have purchased fascino hybrid in arhi motors choolai with full cash September 3 rd while delivery they didn't fix bluetooth devise and told that they will fix after some days... We are contacting them for bluetooth fixing not yet responding properly very poor responsibility please help me for bluetooth fixing it's very bad impression to yamaha motors please take action to that arthi motors..

Hi, Suddenly the gear indicator for 6th gear stopped showing up in speedometer