Yamaha Motor India Complaints & Reviews

Dear team,
I have owned Yamaha FZs Fi V3 in Jun 2020. From last 2-3 months it is showing engine troubleshoot and ABS light in always ON position. It seems some fault in engine and bike is also not generating enough power. It was misguided to us as normal but it is not. I have 1 or 2 service left. Kindly look into tha matter and help to resolve it as fast as possible.
I am residing at Hodal Distt Palwal in Haryana. And working in Faridabad district of Haryana. Please arrange in Faridabad if possible it will very helpfull for me.
Regards

I have bought yamaha fzs fi dual disc bike. My bike rear rim has a defect. The air filled in the tire is getting leaked from the gap between rim and the tyre.

Also my rear disc plate has a bend. Due to which my bike rear wheel is not moving freely.

When i went to yamaha service they are saying that this is not covered in warranty. They are arguing in a very rude way.

Dear sir/madam,

Myself Arunkumar iam from Chengalpattu belongs to tamilnadu state .In Chengalpattu SS Motors yamaha showroom there due to accident my bikes Yamaha YZF R15V3 BS4 muffler got damaged so i planned to claim for insurance to make my bike fine. all the insurance process has done within the week itself but still in showroom they said, "we don't have spares to repair it will take 2more weeks and also we have some other work to do" and before that they told me we will repair within this week but now 12 days has passed they told like that, so please take necessary actions.

With regards
Arunkumar

I applied for a motorcycle cover online on June 19, 2021, and also paid online, but it's been 5 days since my order is in the status process, and I haven't been to the customer service center, I'm in a lot of trouble. Please Solve the problem.

Prem motors opposite loyala high school kurgi patna. Provides duplicate parts .The owner says if the product assembled in bike then no return. They provide me duplicate parts.

Firstly I visited jm motors noida as my bike was facing missing problem, after 7 hours they came to know that there is a part called ST COIL was damaged and they don't have that part in their stock so they asked me to visit AMBUJ YAMAHA for that part. Then next morning I visited AMBUJ YAMAHA PATPARGANJ DELHI service center for the st coil. I asked them for that part but after making a job card they asked me to wait as they were checking my...

I am give in my yamaha ray service in four days before now I am go in service center not repair my scooter I am by in sctor two months only

Meri new fz v3 vali bike ka abhi 1 Sal bhi nahi huva he or mine time to time service bhi krvaya he or phichle 15 din pehle bike self strat se nahi ho rha tha mine showroom me call kr ke bike service pe laga di usne Bola ki power circuit Karan ho gya he lekin usne chng nahi Kiya or suru kr k de diya or uske bad me last 15 day me 5 bar ese hi huva lekin bad me suru ho jati thi bike ab aaj fir sem pro bike start hi na ho rha showroom valo ne circuit congrats krne k bdle kuch Kiya nahi or mere ko pro ho rahi he bike se plz help me

My Yamaha FZS (V3) was having problem of Self Start switch not responding if the bike is being run for 15-20 km (when the engine heats up). For this problem I visited several times to the Amrut Motors, Sector 3, Kharghar service centre. 2 months back they said there was a loose wire / connection issue which was resolved. Now again I am facing the same problem and when I visited them today, they just scanned the bike using their software and said there is no issue at all and charged me Rs. 200 for the check (which was just for 5 mins). When I said I faced the problem again and again without resolution and every time they are charging me, they argued to bring the bike when the problem actually happens - which is practically not possible as at that time I may not be near the service centre.
When I asked for the bill, they straight away refused to issue me the bill. After a long argument they said I need to pay the service tax which I readily agreed. Then they issued me a bill of Rs. 212 Rs.
I have the copy of bill provide by Amrut motors for their "GREAT" service. If you need, I can send that too.

My questions are -
1. Why I am not getting a permanent solution for the issue even after visiting the Service centre so many time and paying every time?
2. Is the practice / procedure followed by Amrut Motors is fair and customer centric?
If you too feel they are cheating customers and not following the standard protocol, please take immediate action against them.
I am loyal customer of Yamaha for last 20 years. Earlier I used to go to Naman Auto at Panvel which gave a good service. But this Amrut Motor at Kharghar earing Yamaha a bad name and damaging the reputation of Yamaha's customer satisfaction legacy. Please check with them so that they can live upto Yamaha's standard.

Hi,

I have ordered online accessories for my yamaha fz25 bike and paid amount of 3625 on 11th April 21(order #1261)

When I went to collect my accessories in dealers and they said they are not aware of any online and they will not give any Accesories.

Then I raise my concern with customers care and they given request number REQ-10707 on 27th April.

Till now I have not received any feedback from them.

Responsible Yamaha and don't value customer

I am Vikas Nagri My complaint is that I had purchased Yamaha-FZS from your authorised dealer Royal Motors Jammu, J&K on 19/10/2020 at the time of delivery no body discussed about the delivery schedule and for the past 6 to 7 of purchase no one has approached or contacted for free services now due to pandemic Covid 19 lockdown for the past 2 or 3 months the running of the bike is low most of the time it remained idle now the position is such his ignition is not starting I tried to contact the dealer but with no response whose details are as under:
Dealer : ROYAL MOTORS Jammu
Invoice No : 2994
Model: Yamaha FZS
Name : Rekha Nagri
Chassis No : ME1RG6629L0073594
Engine No : GEN5E0069943

As a brand image they are using the name of YAMAHA early respose is appreciated.

Regards

Vikas Nagri

M - [protected]
[protected]
Email : [protected]@rediffmail.com

Dear
My Name is Aravindan R R owner of Yamaha MT15 since 2019 July. ABS not working from Feb last week onwards: I have called your authorized service centers multiple times for the new part. On their point, the MC kit is defective at the beginning. But after that, they asked me to change the whole ABS, and they said my warranty is collapsed due to the service late. Since I'm a healthcare worker in a pandemic situation i have a lot of restrictions to travel. However, i have informed the service center through a phone call. But now they asked me to charge the ABS cost as well as the service charge.

I accepted that i was late, but please consider this pandemic situation replace with new spare part at the free of cost

I buy yamaha fzs 25 bike in feb month, the bike price is around 1, 57, 000rs but now i seen the new fzs25 bike price is around 1, 39, 000rs, Just i socked to see this around 18000rs is difference, did we are seems like joke to you yamaha india, yamaha motor india is make fooling the customers....

I have purchased yamaha Fascino on Sunday 13th June 2021, they said that server is down hence they aren't able to provide the insurance today but they will provide that tomorrow. Hence I have been trying to contact them but they are just postponing the date
The manager is only giving excuses and now they said that if I wish I can get the refund of the scooty and can exchange that
What kind of a ### service this is. Purchased from Neogi Automobiles, Durgapur, west bengal, 713204

I am a owner of Yamaha FZ 2018 model.i went for service in my hometown for my bike for everytime to service the showroom doesn't provide an proper invoice and irresponsible attitude towards customer's..

It makes customer's to make an bad impression about Yamaha services and it's product especially me..
So take the respective action on the showroom or otherwise buyer's should quit Yamaha like me in future...

Showroom details :
RPGYamaha,
kutchery street,
Kattumannarkoil
Cuddalore district-608301
Tamilnadu

I have a Yamaha FZS-Fi V3 bike 2017 model
Regn. No. DL13SS7303
E No.G3C8E0416949
CH No. ME1RG0721H0277155

Due to smoke or more engine oil consumption, I have done piston work from Service Center Prime Automation (Krishna Nagar Delhi).

After a few months of service, the engine has consumed more engine oil but Prime automation does not accept it .

Then I decided to check with the same issue from JM Motors (Sec-10, Noida), they told me that Bike consumed 900ml of engine oil.

Both Service Center denied and accused that they will not do any work.

Please advise and suggest what to do.

This is Prasun Sinha, by belief and faith I purchased Yamaha Fascino BS 6 model in March 2020.

Yesterday it was my first paid service . During taking delivery after servicing I was wondered to know the defination of " Servicing ". They hv taken Paid servicing labour charge Rs 531.00 - I don't hv any issue to give this .

But is it not included to check the status of Break Shoe or Airfilter status in such " Servicing " service. They hv changed rear wheel break shoe & clean Injector. Give them the spare cost of 362.00 is also not issue .

Issue is when they hv taken labour charge of Rs 88.00 & Rs 177.00 for injector cleaning and rear wheel break shoe change.

Matter of wonder is also that they hv charged price of Front Break Shoe whereas taken labour charge of changing rear wheel break shoe . What can I understand ?

I expect your ethical justification that after taking Servicing charge of Rs 531 /- how any of your dealer can demand and collect separate labour charges for general spare replacement .

This kind of cheating to your valuable clients does not match with YAMAHA brand value .

Where as when I enquired the same thing to Hero brand dealer adjacent to your dealership they also told that they hv used to take only one servicing charge for paid servicing system even if any parts need to change - separately they collect spare price only if change needed in addition to Servicing labour charge .

Pl let me reply and do the needful. Tax invoice copy is also attached herewith for your convenience o[censored]nderstanding.

My bike was recently accident so I will claim my insurance for one of nearby Yamaha show room. I will wait more than 2 hours. Nobody response for me.

And sometimes they are not service properly,
Yamaha gives 5 free service, that service are not good, but they are only do with water service. The show room persons thinks only buy a bike, They are not thinks customer satisfaction .
This is Worst show room I ever seen this.

Dear Sir,
I have bought R15 V3 in Mar 2021 @ Pollachi - Just crossed 1500 Kms but everyday while driving it stop immediately. Re-starting take some time and get stopped all the time during running. This issue happens everyday and it stop in traffic or while crossing road which is very dangerous which is why most of the times I dont take for long drives because of this issue. Better you could provide replacement of vehicle as I am not ready to drive vehicle with issue

I would like to complaint about the experience in showroom when I bought the vehicle and upto now it's 10 months nothing changed. At the time of purchase I booked the vehicle at 123000 and at the time of purchase they took 125000 and they promised to give me accessories but not gave them, whenever I went to showroom for accessories or spares they don't have the most common parts also they didn't even gave me the helmet they supposed to give me, insted took 200 from me and gave Scooty helmet, and the service technician always asks for extra money otherwise they don't give the bike