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Yamaha Motor India Complaints & Reviews

3.6
Updated: Feb 17, 2026
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I
Irfan Kashmiri
Jun 28, 2021
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Address: Hampora Qaziabad ,Kralgund Kupwara, 21

Dear Sir,

It is very astonishing to see that I have been roaming here and there from last 4 months in order to resolve my issue. Every service center is lacking with machinery, professional mechanics, ethics of customer dealing and many other things. I have a motor cycle bearing Regd No JK09B **56 and my name is Irfan Bashir Malik bearing contact No [protected]. I visit almost every service center in order to tune the fuel efficiency censor because at the time of IInd service, the screw was almost lossned tighneted by the mechanic. From last 4 months my bike gives 50 km/liter average so far as milegae of the said bike is concerned it is 80km/liter. Every service I visited don't have proper mechanism, nor machinery to serve the customer. Thus I want to know and file a complaint against these service providers as well as service registration outlets to redress my complaint and compensate the loss at an earliest else I have no option to pray before the court of law.

Regards,
Irfan Bashir Malik
S/o Bashir Ahmad Malik
To Hampora Handwara
District. Kupwara J&K.
Aug 14, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2021
Yamaha Motor India Customer Care's response
Dear Irfan Bashir Malik,

As per your discussion with our customer care executive. Please do coordinate with concerned Yamaha authorized dealership.

In case of any issue please feel free to contact us at our Toll Free Number:[protected].

Regards,
Team Yamaha India
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    Lokesh Jeevanantham
    Jun 27, 2021
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    I have given my bike for a starting trouble issue and it's automatically off while driving. After changing the Carburettor assembly and plug still it's having the same problem.

    Herewith I have attached the invoice copy of the bike which I have serviced.

    Without investigating the issue properly and changing the product but still the vehicle had the same complaint.

    Kindly take action and do the needful.
    Aug 5, 2021
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Jun 27, 2021
    Updated by Lokesh Jeevanantham
    How it could be solved while submitting the complaint???
    Verified Support
    Jun 30, 2021
    Yamaha Motor India Customer Care's response
    Dear Lokesh Jeevanantham,

    We regret for the inconvenience caused.
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

    Regards,
    Team Yamaha
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      A
      Adarsh vp
      Jun 27, 2021
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      Address: Kambra motors, aripra po, perinthalmanna, malappuram.676329

      Very bad unquality and iresponsible work am so sad
      Yamaha Motor India customer support has been notified about the posted complaint.
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        M
        mangeshkadam96
        Jun 27, 2021
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        Address: Adarshnagar, moshi, pune -411039

        Few days ago, I met with accident and later on I am facing handle issue.I also change the handle bar but still I am facing same issue. I asked service center people but they are not able to identify issue.
        Yamaha Motor India customer support has been notified about the posted complaint.
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          N
          Nabeel Nazir
          Jun 27, 2021
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          Address: Plot No.30, Mylai Balaji Nagar, Velachery Rd, Pallikaranai, Chennai, Tamil Nadu 600100

          I have been hearing tappet noise from mu FZS - V3 BS6 Since the beginning. I have to register a complaint again after each free service to adjust the valve clearance. They fix it and it starts again in a week or two.

          Due to this issue, the performance of my bike also decreases. It struggles to even get to a speed limit of 70 km/hr.

          They finally fixed it on my 3rd service and I did not get the issue for few months. The performance of my bike was good, it did not struggle even above the speed limit of 80 km/hr.

          But it started again when I retrieved my bike from 4th free service.

          I cannot travel here and forth to my home and service center for this issue all the time. I want it to be fixed once and for all. This is the fourth time I'm complaining this issue individually.

          I request you to provide me with a proper solution for this issue.
          Yamaha Motor India customer support has been notified about the posted complaint.
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            L
            lalit vasistha
            Jun 24, 2021
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            Address: Hodal Distt palwal Haryana

            Dear team,
            I have owned Yamaha FZs Fi V3 in Jun 2020. From last 2-3 months it is showing engine troubleshoot and ABS light in always ON position. It seems some fault in engine and bike is also not generating enough power. It was misguided to us as normal but it is not. I have 1 or 2 service left. Kindly look into tha matter and help to resolve it as fast as possible.
            I am residing at Hodal Distt Palwal in Haryana. And working in Faridabad district of Haryana. Please arrange in Faridabad if possible it will very helpfull for me.
            Regards
            Aug 12, 2021
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Jun 24, 2021
            Updated by lalit vasistha
            Dear team,
            I have owned Yamaha FZs Fi V3 in Jun 2020. From last 2-3 months it is showing engine troubleshoot and ABS light in always ON position. It seems some fault in engine and bike is also not generating enough power. It was misguided to us as normal but it is not. I have 1 or 2 service left. Kindly look into tha matter and help to resolve it as fast as possible.
            I am residing at Hodal Distt Palwal in Haryana. And working in Faridabad district of Haryana. Please arrange in Faridabad if possible it will very helpfull for me.
            Regards
            Verified Support
            Jun 25, 2021
            Yamaha Motor India Customer Care's response
            Dear lalit vasistha,

            We regret for the inconvenience caused.
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

            Regards,
            Team Yamaha
            Dear Team,

            Please find below details as requested :-

            User name - Vijay Kumar

            Mobile number - [protected]

            Email id - [protected]@gmail.com

            Chassis number - ME1RG6621L0018035

            Nature of Complaint - About Engine and ABS troubleshoot light continuously ON - FZs FI V3 2021 (Fault in engine- less power generating)

            Concerned dealership- SHIV Motors Hodal
            Retail date- June 2020
            Address (if possible) - At present Sec 10 Faridabad

            Regards
            Please update
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              A
              Aditya Yanamandra
              Jun 23, 2021
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              Address: Smaat Yamaha, Madinahuda, Hyderabad

              I have bought yamaha fzs fi dual disc bike. My bike rear rim has a defect. The air filled in the tire is getting leaked from the gap between rim and the tyre.

              Also my rear disc plate has a bend. Due to which my bike rear wheel is not moving freely.

              When i went to yamaha service they are saying that this is not covered in warranty. They are arguing in a very rude way.
              Aug 5, 2021
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Dear Aditya Yanamandra,

              We regret for the inconvenience caused.
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

              Regards,
              Team Yamaha
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                T
                TECHNICAL Translator
                Jun 23, 2021
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                Address: Chengalpattu

                Dear sir/madam,

                Myself Arunkumar iam from Chengalpattu belongs to tamilnadu state .In Chengalpattu SS Motors yamaha showroom there due to accident my bikes Yamaha YZF R15V3 BS4 muffler got damaged so i planned to claim for insurance to make my bike fine. all the insurance process has done within the week itself but still in showroom they said, "we don't have spares to repair it will take 2more weeks and also we have some other work to do" and before that they told me we will repair within this week but now 12 days has passed they told like that, so please take necessary actions.

                With regards
                Arunkumar
                Yamaha Motor India customer support has been notified about the posted complaint.
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                  B
                  Bhadau
                  Jun 22, 2021
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                  Address: At/po-Bamanipal, Dist-Keonjhar, Hembram Chicken Centre Daitari, OR 758082 India 82802 87472

                  I applied for a motorcycle cover online on June 19, 2021, and also paid online, but it's been 5 days since my order is in the status process, and I haven't been to the customer service center, I'm in a lot of trouble. Please Solve the problem.
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 23, 2021
                  Yamaha Motor India Customer Care's response
                  Dear Bhadau,

                  We regret for the inconvenience caused.
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                  Regards,
                  Team Yamaha
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                    A
                    Arv2022
                    Jun 21, 2021
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                    Prem motors opposite loyala high school kurgi patna. Provides duplicate parts .The owner says if the product assembled in bike then no return. They provide me duplicate parts.
                    Yamaha Motor India customer support has been notified about the posted complaint.
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                      S
                      sy03yadav
                      Jun 21, 2021
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                      Resolved

                      Scratched tank and number plate of bike

                      Address: Ambuj yamaha service center Patparganj Delhi 110092

                      Firstly I visited jm motors noida as my bike was facing missing problem, after 7 hours they came to know that there is a part called ST COIL was damaged and they don't have that part in their stock so they asked me to visit AMBUJ YAMAHA for that part. Then next morning I visited AMBUJ YAMAHA PATPARGANJ DELHI service center for the st coil. I asked them for that part but after making a job card they asked me to wait as they were checking my...
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                      Thomas G
                      Jun 21, 2021
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                      Address: 230 mothilal street pethaniya puram madurai

                      I am give in my yamaha ray service in four days before now I am go in service center not repair my scooter I am by in sctor two months only
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Waste yamaha tw I am buy ray for two months only coming in battery problems I am give scooter in yamaha service station 10 days before not coming in my scooter worst service in Yamaha service and Yamaha tw also
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                        K
                        Kapil chauhan morknda
                        Jun 21, 2021
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                        Address: Morkanda-361120,jamnagar

                        Meri new fz v3 vali bike ka abhi 1 Sal bhi nahi huva he or mine time to time service bhi krvaya he or phichle 15 din pehle bike self strat se nahi ho rha tha mine showroom me call kr ke bike service pe laga di usne Bola ki power circuit Karan ho gya he lekin usne chng nahi Kiya or suru kr k de diya or uske bad me last 15 day me 5 bar ese hi huva lekin bad me suru ho jati thi bike ab aaj fir sem pro bike start hi na ho rha showroom valo ne circuit congrats krne k bdle kuch Kiya nahi or mere ko pro ho rahi he bike se plz help me
                        Yamaha Motor India customer support has been notified about the posted complaint.
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                          A
                          abyslick
                          Jun 19, 2021
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                          Resolved

                          My Yamaha FZS (V3) was having problem of Self Start switch not responding if the bike is being run for 15-20 km (when the engine heats up). For this problem I visited several times to the Amrut Motors, Sector 3, Kharghar service centre. 2 months back they said there was a loose wire / connection issue which was resolved. Now again I am facing the same problem and when I visited them today, they just scanned the bike using their software and said there is no issue at all and charged me Rs. 200 for the check (which was just for 5 mins). When I said I faced the problem again and again without resolution and every time they are charging me, they argued to bring the bike when the problem actually happens - which is practically not possible as at that time I may not be near the service centre.
                          When I asked for the bill, they straight away refused to issue me the bill. After a long argument they said I need to pay the service tax which I readily agreed. Then they issued me a bill of Rs. 212 Rs.
                          I have the copy of bill provide by Amrut motors for their "GREAT" service. If you need, I can send that too.

                          My questions are -
                          1. Why I am not getting a permanent solution for the issue even after visiting the Service centre so many time and paying every time?
                          2. Is the practice / procedure followed by Amrut Motors is fair and customer centric?
                          If you too feel they are cheating customers and not following the standard protocol, please take immediate action against them.
                          I am loyal customer of Yamaha for last 20 years. Earlier I used to go to Naman Auto at Panvel which gave a good service. But this Amrut Motor at Kharghar earing Yamaha a bad name and damaging the reputation of Yamaha's customer satisfaction legacy. Please check with them so that they can live upto Yamaha's standard.
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 23, 2021
                          Yamaha Motor India Customer Care's response
                          Dear abyslick,

                          We regret for the inconvenience caused.
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                          Regards,
                          Team Yamaha
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                            I
                            Immubabu
                            Jun 18, 2021
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                            Address: Purchase through online in yamaha website and dealer was located in Hebbal, Bangalore's

                            Hi,

                            I have ordered online accessories for my yamaha fz25 bike and paid amount of 3625 on 11th April 21(order #1261)

                            When I went to collect my accessories in dealers and they said they are not aware of any online and they will not give any Accesories.

                            Then I raise my concern with customers care and they given request number REQ-10707 on 27th April.

                            Till now I have not received any feedback from them.

                            Responsible Yamaha and don't value customer
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Dear Immubabu,

                            We regret for the inconvenience caused.

                            Your complain has been already forwarded to the concerned department for necessary action.

                            In case of any query related to the status of your complain please reach out at our Toll Free Number:[protected].

                            Regards,
                            Team Yamaha India
                            Was it already paid for when you came to pick it up? I am at least relieved to see that they replied to you. I hope it never happens to you again or to other people as well. that is such as a huge hassle. Next time try calling them first to be more sure.
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                              vikasnagri
                              Jun 18, 2021
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                              Address: 399-B,Durga Nagar Sec - 1,Roop Nagar, Jammu 180013

                              I am Vikas Nagri My complaint is that I had purchased Yamaha-FZS from your authorised dealer Royal Motors Jammu, J&K on 19/10/2020 at the time of delivery no body discussed about the delivery schedule and for the past 6 to 7 of purchase no one has approached or contacted for free services now due to pandemic Covid 19 lockdown for the past 2 or 3 months the running of the bike is low most of the time it remained idle now the position is such his ignition is not starting I tried to contact the dealer but with no response whose details are as under:
                              Dealer : ROYAL MOTORS Jammu
                              Invoice No : 2994
                              Model: Yamaha FZS
                              Name : Rekha Nagri
                              Chassis No : ME1RG6629L0073594
                              Engine No : GEN5E0069943

                              As a brand image they are using the name of YAMAHA early respose is appreciated.

                              Regards

                              Vikas Nagri

                              M - [protected]
                              [protected]
                              Email : [protected]@rediffmail.com
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Dear Vikas Nagri

                              We have shared your details with customer care team. They will contact you soon

                              Regards,
                              Team Yamaha India
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                                aravindanrr
                                Jun 17, 2021
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                                Address: Aluva

                                Dear
                                My Name is Aravindan R R owner of Yamaha MT15 since 2019 July. ABS not working from Feb last week onwards: I have called your authorized service centers multiple times for the new part. On their point, the MC kit is defective at the beginning. But after that, they asked me to change the whole ABS, and they said my warranty is collapsed due to the service late. Since I'm a healthcare worker in a pandemic situation i have a lot of restrictions to travel. However, i have informed the service center through a phone call. But now they asked me to charge the ABS cost as well as the service charge.

                                I accepted that i was late, but please consider this pandemic situation replace with new spare part at the free of cost
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Dear Aravindan,

                                We regret for the inconvenience caused.
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                                Regards,
                                Team Yamaha
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                                  C.s. Murugan
                                  Jun 16, 2021
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                                  Yamaha FZS 25

                                  I buy yamaha fzs 25 bike in feb month, the bike price is around 1, 57, 000rs but now i seen the new fzs25 bike price is around 1, 39, 000rs, Just i socked to see this around 18000rs is difference, did we are seems like joke to you yamaha india, yamaha motor india is make fooling the customers....
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                                  Esha Nag
                                  Jun 16, 2021
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                                  Address: Neogi Automobiles, Durgapur, 713216, paschim barddhaman

                                  I have purchased yamaha Fascino on Sunday 13th June 2021, they said that server is down hence they aren't able to provide the insurance today but they will provide that tomorrow. Hence I have been trying to contact them but they are just postponing the date
                                  The manager is only giving excuses and now they said that if I wish I can get the refund of the scooty and can exchange that
                                  What kind of a ### service this is. Purchased from Neogi Automobiles, Durgapur, west bengal, 713204
                                  Yamaha Motor India customer support has been notified about the posted complaint.
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                                    Elangamban
                                    Jun 16, 2021
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                                    Address: RPG Yamaha, kutchery Street,Kattumannarkoil 608301, Cuddalore district

                                    I am a owner of Yamaha FZ 2018 model.i went for service in my hometown for my bike for everytime to service the showroom doesn't provide an proper invoice and irresponsible attitude towards customer's..

                                    It makes customer's to make an bad impression about Yamaha services and it's product especially me..
                                    So take the respective action on the showroom or otherwise buyer's should quit Yamaha like me in future...

                                    Showroom details :
                                    RPGYamaha,
                                    kutchery street,
                                    Kattumannarkoil
                                    Cuddalore district-608301
                                    Tamilnadu
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Why are they like that? Customers are important because they help establish the brand. The happier the customers are, the more the brand becomes stronger. it's just like that. I hope that they address the issue soon so that the reputation of the brand will be kept safe and clean. It'll also help the dealers.
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