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Yamaha Motor India Complaints & Reviews

3.6
Updated: Dec 3, 2025
Complaints 3303
Resolved
2272
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1031
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P
Praveen yamaha
Aug 2, 2021
Resolved
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Address: Sultanpur Uttar pradesh

I went to Yamaha Service Center in Sultanpur to get my bike serviced but He was told that the part is not available. my bike is yamaha fz v2.0 army green color. That part had to have a front headlight. I paid the booking amount rs 500 for the parts and the date was 06 July 2021 on that day. Since then I have called many times and every time they were told that the parts have not arrived yet.
Sep 23, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Aug 02, 2021
Updated by Praveen yamaha
I went to Yamaha Service Center in Sultanpur to get my bike serviced but He was told that the part is not available. my bike is yamaha fz v2.0 army green color. That part had to have a front headlight. I paid the booking amount rs 500 for the parts and the date was 06 July 2021 on that day. Since then I have called many times and every time they were told that the parts have not arrived yet.
Verified Support
Aug 06, 2021
Yamaha Motor India Customer Care's response
Dear Sir,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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    Shubhu22sep
    Aug 1, 2021
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    Address: Begusarai bihar

    Hi,
    Its my 2nd time came for minor repair of my bike R15V3 but same worst service continue by yamaha motors
    Make me wait for more than 1hr jst minor bike problem worst service experience more than worst irresponsible staff not give priority to minor repair, after me bike is coming for service staff is looking for them but i came earlier but no repair at all waiting for minor repair too long worst worst worst . Better close your service center that's why brand like hero is more successful there service is awesome even minor repair is done within 5min and attends well . worst service experience by yamaha worst worst.
    Sep 6, 2021
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Aug 06, 2021
    Yamaha Motor India Customer Care's response
    Dear Sir,

    We regret for the inconvenience caused.
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

    Regards,
    Team Yamaha
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      S
      saurabh murjhani
      Aug 1, 2021
      Resolved
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      Resolved

      Address: Yamaha okhla phase 1 service centre

      I give my bike to yamaha autrorised service centre when i give it was ok i gave him to service only after 2-3 hour they call me and said your clutch plate engine is damaged my bike is in under warranty I purchased[protected]
      They return me without washing at 6 pm they call me your bike is ready come and take your bike when i was reached service centre owner said me right now its not washed tomorrow we collect your bike at your place and do all work
      Now they are telling me change your bike engine parts
      Sep 6, 2021
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Aug 06, 2021
      Yamaha Motor India Customer Care's response
      Dear Sir,

      We regret for the inconvenience caused.
      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

      Regards,
      Team Yamaha
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        S
        sooraj appu
        Aug 1, 2021
        Resolved
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        Resolved

        I booked yamaha fz x bike online with the payment of Rs. 2000.Now I need to cancel the booking because I got that bike from Thodupuzha yamaha showroom. please refund my money back to my account.. I already spoken with the yamaha George Maijo kodimatha showroom but they are not reponding back... My order number is #1823... Please do the needful
        Thankyou
        +1 photos
        Sep 7, 2021
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Aug 01, 2021
        Updated by sooraj appu
        So many times I contacted yamaha customer care and yamaha showroom kottayam... I didn't get any reply from the side... I need my booking amount back...

        Verified Support
        Aug 07, 2021
        Yamaha Motor India Customer Care's response
        Dear sooraj appu

        We regret for the inconvenience caused.
        Your request has been forwarded to the concerned department for necessary action. In case of any query related to the status of your request please reach out at our Toll Free Number:[protected].

        Regards,
        Team Yamaha India
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          V
          Venkat Pulukuri
          Jul 31, 2021
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          Address: Tenali

          Tenali service in bed service
          Yamaha Motor India customer support has been notified about the posted complaint.
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            C
            Chandrakant Gite
            Jul 30, 2021
            Resolved
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            Resolved

            Dear sir i am ajay jayram Gite parched new fzx ahmednagar
            maharaashtr bainson yamaha showroom talk on road Price i am paid on road price because not my bike rto registering showroom parchess manejer is very bad person please help me
            My mobile number [protected]. [protected]
            Email id [protected]@gmail.com
            Sep 7, 2021
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Jul 30, 2021
            Updated by Chandrakant Gite
            Dear sir i am ajay jayram Gite parched new fzx ahmednagar
            maharaashtr bainson yamaha showroom talk on road Price i am paid on road price because not my bike rto registering showroom parchess manejer is very bad person please help me
            My mobile number [protected]. [protected]
            Email id [protected]@gmail.com
            Verified Support
            Aug 07, 2021
            Yamaha Motor India Customer Care's response
            Dear Chandrakant Gite,

            We tried reaching you again but we didn't get your response, we request you to please reach out to us at our Toll Free number:[protected].

            Regards,
            Team Yamaha India
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              G
              Jul 29, 2021
              Resolved
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              Resolved

              Team Yamaha India,

              I am raising a service level Escalation for the poor customer service provided by Yamaha Motorbike customer service team.

              The request REQ-10964 was raised around week back. Customer care executive Deepa ma'am ensured that they will get back to me with solution with in 2-3 days working however no response or call from your side.

              I tried contacting your boarding numbers and chased on e mail as well however no response from your end. CAN YOU GIYS TELL ME WHATS GOING ON HERE ?

              Sadly this is one of the worst service I have ever seen.

              Regards

              Girish Patil
              Sep 22, 2021
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Verified Support
              Aug 07, 2021
              Yamaha Motor India Customer Care's response
              Dear Girish Patil

              We regret for the inconvenience caused.
              Your request has been forwarded to the concerned department for necessary action. In case of any query related to the status of your request please reach out at our Toll Free Number:[protected].

              Regards,
              Team Yamaha India
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                T
                Terminator X
                Jul 27, 2021
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                I want to purchase a bike but here is no showroom and dealership in my city now what i do thus yamaha has low Bookings... is this a main reason ?
                City name - Moradabad
                State- Uttarpradesh
                Yamaha Motor India customer support has been notified about the posted complaint.
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                  J
                  Jugal77
                  Jul 27, 2021
                  Resolved
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                  Resolved

                  Address: Global Yamaha stadium five road Ahmedabad
                  Website: Yamaha motors India

                  Fraud with customers fraud with customer
                  Sep 3, 2021
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 02, 2021
                  Yamaha Motor India Customer Care's response
                  Dear Jugal77,

                  We regret for the inconvenience caused.
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                  Regards,
                  Team Yamaha
                  Global Yamaha collecting unwarranted charges towards dropping vehicle and unethical way of collecting amounts from free services.
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                    J
                    Jugal77
                    Jul 27, 2021
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                    Address: Global Yamaha Opp Vipul dudhiya Navrangpura Ahmedabad

                    I JUGAL POPATLAL MEHTA MOBILE [protected]
                    I had booked Fzx copper colour on 3/7/21 when bike is in ready sock . So I do the full payment to GLOBAL YAMAHA AHMEDABAD. And Delivery date fixed on 26/7/21 but on 26/7/21, Dealer reply to me . That bike was sale to other Executive to other customer. How they do like this when they receive full payment this is very Disappointed and down the Yamaha reputation
                    Very Very dissatisfaction with Global Yamaha Opp Vipul Dudhya Navrangpura Ahmedabad
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Dear Sir

                    We hope that your concern has been resolved. Please share your feedback by using this link - https://www.yamaha-motor-india.com/contact-us.html

                    In case of any issue please feel free to contact us at our Toll Free Number:[protected].

                    Regards,
                    Team Yamaha India
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                      S
                      Swag Thakur
                      Jul 26, 2021
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                      Address: Last mohini road dalanwala dehradun

                      Dear sir
                      Mene yamaha s gadi li thi meri gadi ka no hai uk07DV3706 mene yeh gadi deepawali me li thi meri gadi ka name h ray zr 125 pichle 2mnth s meri gadi missing kr rhi h toh mene company m dikhaya unhone apne showroom m 3 din gadi rakhi thi fir unhone mere s 700rs liye they or bola apki gadi thik ho gayi h mager mene jb gadi chlai toh gadi wese hi thi toh mene showroom m call ki showroom walo n mera call nahi uthaya fir me showroom gaya tha toh unhone bola fuel pump change hoga mene kaha kardo toh unhone bola ki 2din m change krwa denge mager 1mnth ho gaya h abhi tak change nahi kiya ab mene bola toh unhone fir 1hafte ka time manga pr lakin meri gadi or problem hori h meri yamaha walo s request h ki meri madat kijiye mere ko yamaha m bharosa h plz mera bharosa mt tudwaye
                      Yamaha Motor India customer support has been notified about the posted complaint.
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                        S
                        Siva252505
                        Jul 26, 2021
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                        Address: GONDIA, Yamaha service centre

                        I have been given my Yamaha FZ motorbike to Gondia for Service and left side panel on 14 June 21. First they ordered wrong side panel then make late for service. They finished the service on 01/07/21. I told them I couldn't drive a bike without panel.
                        They told me to take the vehicle the service was done but I was out of areas for my official work. Today I came to take a bike still now they didn't fixed panel and they changed per day 100 rupees for standing bike. Now they charged 2400 rupees for 24 days without information. They didn't add extra charges in bill.
                        Yamaha Motor India customer support has been notified about the posted complaint.
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                          The_Dk
                          Jul 26, 2021
                          Resolved
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                          Resolved

                          Address: Tq .Umrkhed, dist.yawatmal

                          I ordered some spares for my Yamaha fz 2.0..
                          In Yamaha showroom, tq .umrkhed, dist yawatmal,
                          I paid them money 5k in advance at 17jun ...
                          They told me that parts will available in week..
                          Bt i got disappointed by them
                          ..so..i wanna cancel my order..and im asking for return..bt i didn't get response and my payment too... it's 26july its too late..
                          I want my money back... Yamaha is huge brand. How could Yamaha let it happen with their own customer...
                          Yamaha 😬
                          Sep 8, 2021
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 02, 2021
                          Yamaha Motor India Customer Care's response
                          Dear The_Dk,

                          We regret for the inconvenience caused.
                          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                          User name
                          Mobile number
                          Email id
                          Chassis number
                          Nature of Complaint
                          Concerned dealership
                          Retail date
                          Address (if possible)
                          You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                          Regards,
                          Team Yamaha
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                            A
                            AdarshMDASSS
                            Jul 26, 2021
                            Resolved
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                            Resolved

                            Service - Delay and Denial of Warrant

                            Worst Customer Service

                            TL: DR

                            I gave my bike for service and after a month, I haven't got my bike back, neither will I get any warranty from Yamaha. Their customer service is the worst and if you are planning to book your bikes through this dealership, please don't.

                            Guys,
                            If you are reading this, please stay away from booking your bikes from this dealer. I don't want them to fool any more...
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                            S
                            siluripson
                            Jul 25, 2021
                            Resolved
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                            Resolved

                            Address: silvassa UT of DNH(396230)

                            I have requested for spare for my Ray ZR on 21/06/2021 in Silvassa Yamaha store for damaged parts. Advance payment given for the spare parts. Follow up for parts on 01/07/2021, they told company closed for 10 days and unable to supply parts. Second follow up taken on 23/07/2021 but the store have not available the parts. Again he contact their group where he has posted for the parts, no one have the parts.
                            When the parts will the will come to store and when I will repair my vehicle.
                            If the yamaha service provider will not available the parts why should they sale the vehicle?
                            When my servicing date is one day delayed they will not accept the free servicing and i have paid for the same. So if they will not provide spare for the same a time frame then what should be action for them?
                            I have purchased my vehicle on 2017, its is around 4 years(not completed). There is a problem in self start due to battery drainage as after running some time vehicle start on self start. Battery self life is 3 years and on usage it extended up to 10 years as per recommeded by the battery manufactured company. I always made servicing in yamaha servicing centre, I think my battery has been replaced during servicing. so that this problem may be occur for the same as sudden such problem occur after last second servicing from AMC.

                            Regards
                            Ripson Mohanty
                            [protected]@rediffmail.com
                            Sep 14, 2021
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 02, 2021
                            Yamaha Motor India Customer Care's response
                            Dear Ripson Mohanty,

                            We regret for the inconvenience caused.
                            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                            User name
                            Mobile number
                            Email id
                            Chassis number
                            Nature of Complaint
                            Concerned dealership
                            Retail date
                            Address (if possible)
                            You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                            Regards,
                            Team Yamaha
                            Sep 30, 2021
                            Updated by siluripson
                            User name: Ripson Mohanty
                            Mob.no: [protected]
                            E-mail: [protected]@rediffmail.com
                            Chassis No: ME1SED157H0023811
                            Nature of complaint: Adequate service not provided post purchase.
                            Concerned dealership: Yamaha Bike Corner, silvassa(UT of dadra nagar and Haveli), 396230

                            Still date : 30/09/2021, five times follow up taken for parts damaged from scooter (RAY ZR -( DN09P 7062) for repair from 21-june-2021.excluding the date of june-21
                            Sep 30, 2021
                            Updated by siluripson
                            The matter is not resolved
                            Oct 08, 2021
                            Updated by siluripson
                            Reminder still date spare not available
                            take initiative
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                              kuldeep dagar
                              Jul 25, 2021
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                              Address: Faridabad northern motors

                              A person name Anil in faridabad service station Named northern motors . This person abuses to the customers and tell not to buy any yamaha product
                              Please look into the matter.
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 02, 2021
                              Yamaha Motor India Customer Care's response
                              Dear Kuldeep dagar,

                              We regret for the inconvenience caused.
                              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                              Regards,
                              Team Yamaha
                              Aug 25, 2021
                              Updated by kuldeep dagar
                              No
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                                Subirajesh123
                                Jul 24, 2021
                                Resolved
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                                Resolved

                                Dear sir,

                                Good evening.

                                I am Rajesh Kumar staying at kumbakonam Tamil nadu 612001.

                                I am giving my yamaha ray two wheeler for normal service at Mithun Motors, 13 TNSTC TMNSANGAM, KUMBAKONAM 612001.

                                But, till date i did not get my bike and any information from service centre. I am very sorry to say the same level going in service manner Defiantly it will give bad result in your product in the market.

                                Please take necessary actions to get my serviced bike very soon.

                                I am not happy about your yamaha service.

                                Please improve your performance in bike service and make sure its doing well to make good mileage in service.

                                Thanks,

                                Yours truly,

                                Rajesh Kumar. V

                                49 puthu palaya St,

                                Kumbakonam 612001.
                                Tamilnadu
                                S. India.
                                +1 photos
                                Sep 8, 2021
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 02, 2021
                                Yamaha Motor India Customer Care's response
                                Dear Rajesh Kumar. V,

                                We regret for the inconvenience caused.
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                                Regards,
                                Team Yamaha
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                                  Prasun1234
                                  Jul 24, 2021
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                                  Address: Baraipur
                                  Website: Baraipur

                                  I m prasun gupta, i've bought a yamaha scotty 20 days before, from baraipur Yamaha showroom.20 days over, still i don't get my number plate and the showroom supervisor dont pickup the phone.i m very unsatisfied with yamaha..i need resolution right now.
                                  Yamaha Motor India customer support has been notified about the posted complaint.
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                                    H
                                    Hindol Chatterjee
                                    from Bengaluru, Karnataka
                                    Jul 20, 2021
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                                    Address: Ankurhati, Nh-6, Domjur, Howrah, West Bengal 711409

                                    Dear Team,

                                    Today I have visited ESSEM TEKNO SERVICES PVT LTD Ankurhati Howrah for booking of Yamaha FZ-X Copper Colour. I have booked the mentioned bike with paying rs 5000/- cash. They told us that you have to wait for august last week as because bike is not available.Since from past 10 years I am using Yamaha bike.. I have already bought 2 no's Yamaha YZF R15 version 1 then Version 2.Today I am shocked after heard the news of delayed delivery.

                                    My earnest request to you kindly look after my delivery matter on urgent basis as because I was the customer from past 10 years of Yamaha.

                                    Kindly find the attachment of my FZ-X Copper Colour booking invoice.

                                    *** Customer care executive does not provide me the Howrah district service head phone number /email address.

                                    Regards,

                                    Hindol Chattopadhyay

                                    [protected]/[protected]
                                    Yamaha Motor India customer support has been notified about the posted complaint.
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                                      Vikas Kushanavi
                                      Jul 20, 2021
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                                      Address: Bangalore Wheels, Rajajinagar, Bangalore

                                      I have bought new Yamaha FZS 25 bike from Bangalore Wheels in March 26th 2021 and after 3 months, i have faced an oil leak issue and at the same time first service has to be done so i submitted by bike to Bangalore wheels service center for 1st service and asked them to fix oil leak issue but then have not fixed it again issue arised whenever i go speed more than 60kmph, my right pant and shoes will become gull of oil and again i visit bangalore wheels service center and they told its fixed but still issue is there and i have to travel 130 kms to reach service center and now again i have to go to resolve my issue. But i dont have trust in them and i really lost my interest in this new bike due to this bigger issue. Now they have to pay atleast my travel charges as every one know the fuel prices reached the sky and still if they are not able to give glod service and if they fail to resolve my issue then i dont want this bike. They have to refund...
                                      Yamaha Motor India customer support has been notified about the posted complaint.
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