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Yamaha Motor India Complaints & Reviews

3.6
Updated: Mar 31, 2026
Complaints 3310
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2286
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P
Prakash Pista
Aug 9, 2021
Resolved
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Address: Alagendran autos,No.112,Ganeshapuram,Makkal Main road ,kochadai,Madurai 625016

Complaint about alagendra motors service center, Kalavasal, Madurai, Tamil nadu .Service was ok but they scratched my bike during Service.they scratched my kill switch and the mounted area, they didn'tinformed about that when they delivered my bike, I noticed after I came from the servicecenter then I came back to Servicecenter it was almost closed because it's late .then next day I approached the Service center they want evidence that they created it How can I give evidence? .when I asked about it they said it's your fault and you done it. It's my first Service how can I scratch my bike and the service manager was very rude they didn't gave me any resolution and they even didn't asked any apology about the damage they made In my bike. It was very much annoyed due to their action. And much irritated.
Sep 17, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2021
Yamaha Motor India Customer Care's response
Dear Prakash,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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    A
    Arnab Dutta 027
    Aug 9, 2021
    Resolved
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    Address: Kalyani, West Bengal

    I bought a Yamaha scooter Ray ZR FI, on 13th June 2021. I was told the number and the RC will arrive by a month. I kept following up with the Showroom/Dealer Wheel Movers, Kalyani. On 5th of July, I received a message from the RTO that the number has been generated and the number is WB90 G8260.Till now I have not received the number plate, today is 8th Of August 2021. Each time I call them they keep harassing me by saying that it will arrive tomorrow . I was supposed to get it on Wednesday (4th Of August), then again after asking they told me it will arrive on Friday (6th Of August), and then again they told me it will come on Saturday 7th of August.Today they told me they don't know when will the number plate arrive. I am a daily commuter and as per law I cannot travel a vehicle without a number plate. Please help me.I never expected this kind of service from Yamaha. because the dealers are the face of Yamaha and if they start harassing the customers, it is the image of Yamaha that gets affected. I will think twice before buying a bike from Yamaha, which I was about to book in a few days. I raised an issue with Yamaha as well and not getting proper response.
    Sep 19, 2021
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Aug 12, 2021
    Yamaha Motor India Customer Care's response
    Dear Arnab

    We have shared your details with customer care team. They will contact you soon

    Regards,
    Team Yamaha India
    Verified Support
    Aug 13, 2021
    Yamaha Motor India Customer Care's response
    Dear Arnab

    Your complain has been already forwarded to the concerned department for necessary action. In case of any query related to the status of your request please reach out at our Toll Free Number:[protected].

    Regards,
    Team Yamaha India
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      T
      Turkey
      Aug 9, 2021
      Resolved
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      Resolved

      Address: Jinder Yamaha

      I said every service washing is not right on my bike serviceman's action, but no one listens to me but my helmet is also fake: I want a new helmet
      Sep 22, 2021
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Aug 09, 2021
      Updated by Turkey
      Please immediately resolve my complaint
      Verified Support
      Aug 12, 2021
      Yamaha Motor India Customer Care's response
      Dear Turkey,

      We regret for the inconvenience caused.
      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

      Regards,
      Team Yamaha
      Oct 20, 2021
      Updated by Turkey
      User - [protected]@gmail.com
      Mo. [protected]
      Email- [protected]@gmail.com
      Chassis no. ME1RG671CL0063621
      N of C . Helmet replacement
      Concerned of dealership . Prime automation
      Retail date, 1 March 2021
      Address- C.42 main road opp metro pillar no. 90 Krishna Nagar Delhi 110051
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        K
        Kajal@
        Aug 8, 2021
        Resolved
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        Resolved

        Address: Reshi aurobindu sarani 4th Lane R. B. Road Nimta Birati kol-49

        Fi problem. Starting problem
        Sep 9, 2021
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Aug 09, 2021
        Yamaha Motor India Customer Care's response
        Dear Kajal,

        We regret for the inconvenience caused.
        Please contact authorized dealer to address your concern.

        For further assistance, we request you to kindly contact our Customer care at Toll Free Number[protected].

        Regards
        Team Yamaha India
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          E
          Eshank Shekhar
          Aug 7, 2021
          Resolved
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          Resolved

          My self eshank Shekhar beening your customers since last 5 years. My fzs bike no BR06BG5732, yesterday (6 aug 2021)I have gone to millennium auto World vip road, near fci godown kathalwari Darbhanga, 846004 for running service ( change for main stand ) service supervisor and the both told me that we don't have manpower to do the work of your and talk to me very rough language that I can explain and told me jo karna karo.This is how service center talk to customer .I request to you to do needful and confirm the action.
          Sep 9, 2021
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Aug 09, 2021
          Yamaha Motor India Customer Care's response
          Dear Eshank Shekhar

          We regret for the inconvenience caused.
          We request you to please share your contact details with us to assist you further.

          Regards,
          Team Yamaha India
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            U
            Uday Dhara
            Aug 5, 2021
            Resolved
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            Resolved

            Address: Salkia Howrah

            Dear sir,
            I purchased Yamaha FZS bluetooth version 3 as on April 2021.. last Sunday (01.08.2021) I running my bike automatically pick up problem..then I go to Yamaha sub delar Rudra Auto Belur Howrah technician said FID problem go to main dealer this part is warranty coverage.. then I go to Yamaha main dealer SNC Yamaha Howrah baltikuri but technician said this is no warranty part.. but my bike is only 3 months old why I facing warranty issue.. please solve my problem..

            Uday Dhara
            [protected]
            Howrah West Bengal
            Sep 9, 2021
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Aug 09, 2021
            Yamaha Motor India Customer Care's response
            Dear Uday Dhara

            We regret the inconvenience caused.
            Please do coordinate with concerned Yamaha authorized dealership for further assistance and share your feedback by using this link - https://www.yamaha-motor-india.com/contact-us.html

            In case of any issue please feel free to contact us at our Toll Free Number:[protected].

            Regards,
            Team Yamaha India
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              S
              Syed1988
              Aug 3, 2021
              Resolved
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              Resolved

              Address: No 740, Thiruvottiyur High Rd, Thangal, New Washermenpet, Tondiarpet, Chennai, Tamil Nadu 600081

              Hi,
              Today 4.8.21 given yamaha fazer for a general service and chain socket replacement. It was confirmed by the dealer staff that delivered by same day. I was following with the delear by reaching to his mobile more than 3 times and dealer said it will delivered by evening.. Finally, when I call to the dealer to check the status of the service he mentioned that delivery is not possible today. Reason he said as spare parts not availble which we have to get it from the other branch service center. He said he will Confim again regrading delivery but after that he did not keep me update. I were waiting for his update to make arrangement of my friend vehicle for the next day work... Finally I had very bad experience due the irresponsible staff in the Walters yamaha service center. No 740, Thiruvottiyur High Rd, Thangal, New Washermenpet, Tondiarpet, Chennai, Tamil Nadu 600081
              Sep 12, 2021
              Complaint marked as Resolved 
              Yamaha Motor India customer support has been notified about the posted complaint.
              Aug 04, 2021
              Updated by Syed1988
              Why compliant close as resolvrd
              Verified Support
              Aug 06, 2021
              Yamaha Motor India Customer Care's response
              Dear Sir,

              We regret for the inconvenience caused.

              To assist you further, we request you to please escalate your concern at our Toll Free Number:[protected].

              Regards,
              Team Yamaha India
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                P
                Praveen yamaha
                Aug 2, 2021
                Resolved
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                Resolved

                Address: Sultanpur Uttar pradesh

                I went to Yamaha Service Center in Sultanpur to get my bike serviced but He was told that the part is not available. my bike is yamaha fz v2.0 army green color. That part had to have a front headlight. I paid the booking amount rs 500 for the parts and the date was 06 July 2021 on that day. Since then I have called many times and every time they were told that the parts have not arrived yet.
                Sep 23, 2021
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Aug 02, 2021
                Updated by Praveen yamaha
                I went to Yamaha Service Center in Sultanpur to get my bike serviced but He was told that the part is not available. my bike is yamaha fz v2.0 army green color. That part had to have a front headlight. I paid the booking amount rs 500 for the parts and the date was 06 July 2021 on that day. Since then I have called many times and every time they were told that the parts have not arrived yet.
                Verified Support
                Aug 06, 2021
                Yamaha Motor India Customer Care's response
                Dear Sir,

                We regret for the inconvenience caused.
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                Regards,
                Team Yamaha
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                  S
                  Shubhu22sep
                  Aug 1, 2021
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                  Resolved

                  Address: Begusarai bihar

                  Hi,
                  Its my 2nd time came for minor repair of my bike R15V3 but same worst service continue by yamaha motors
                  Make me wait for more than 1hr jst minor bike problem worst service experience more than worst irresponsible staff not give priority to minor repair, after me bike is coming for service staff is looking for them but i came earlier but no repair at all waiting for minor repair too long worst worst worst . Better close your service center that's why brand like hero is more successful there service is awesome even minor repair is done within 5min and attends well . worst service experience by yamaha worst worst.
                  Sep 6, 2021
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 06, 2021
                  Yamaha Motor India Customer Care's response
                  Dear Sir,

                  We regret for the inconvenience caused.
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                  Regards,
                  Team Yamaha
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                    S
                    saurabh murjhani
                    Aug 1, 2021
                    Resolved
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                    Resolved

                    Address: Yamaha okhla phase 1 service centre

                    I give my bike to yamaha autrorised service centre when i give it was ok i gave him to service only after 2-3 hour they call me and said your clutch plate engine is damaged my bike is in under warranty I purchased[protected]
                    They return me without washing at 6 pm they call me your bike is ready come and take your bike when i was reached service centre owner said me right now its not washed tomorrow we collect your bike at your place and do all work
                    Now they are telling me change your bike engine parts
                    Sep 6, 2021
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 06, 2021
                    Yamaha Motor India Customer Care's response
                    Dear Sir,

                    We regret for the inconvenience caused.
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                    Regards,
                    Team Yamaha
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                      S
                      sooraj appu
                      Aug 1, 2021
                      Resolved
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                      Resolved

                      I booked yamaha fz x bike online with the payment of Rs. 2000.Now I need to cancel the booking because I got that bike from Thodupuzha yamaha showroom. please refund my money back to my account.. I already spoken with the yamaha George Maijo kodimatha showroom but they are not reponding back... My order number is #1823... Please do the needful
                      Thankyou
                      Sep 7, 2021
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Aug 01, 2021
                      Updated by sooraj appu
                      So many times I contacted yamaha customer care and yamaha showroom kottayam... I didn't get any reply from the side... I need my booking amount back...

                      Verified Support
                      Aug 07, 2021
                      Yamaha Motor India Customer Care's response
                      Dear sooraj appu

                      We regret for the inconvenience caused.
                      Your request has been forwarded to the concerned department for necessary action. In case of any query related to the status of your request please reach out at our Toll Free Number:[protected].

                      Regards,
                      Team Yamaha India
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                        V
                        Venkat Pulukuri
                        Jul 31, 2021
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                        Address: Tenali

                        Tenali service in bed service
                        Yamaha Motor India customer support has been notified about the posted complaint.
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                          C
                          Chandrakant Gite
                          Jul 30, 2021
                          Resolved
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                          Resolved

                          Dear sir i am ajay jayram Gite parched new fzx ahmednagar
                          maharaashtr bainson yamaha showroom talk on road Price i am paid on road price because not my bike rto registering showroom parchess manejer is very bad person please help me
                          My mobile number [protected]. [protected]
                          Email id [protected]@gmail.com
                          Sep 7, 2021
                          Complaint marked as Resolved 
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          Jul 30, 2021
                          Updated by Chandrakant Gite
                          Dear sir i am ajay jayram Gite parched new fzx ahmednagar
                          maharaashtr bainson yamaha showroom talk on road Price i am paid on road price because not my bike rto registering showroom parchess manejer is very bad person please help me
                          My mobile number [protected]. [protected]
                          Email id [protected]@gmail.com
                          Verified Support
                          Aug 07, 2021
                          Yamaha Motor India Customer Care's response
                          Dear Chandrakant Gite,

                          We tried reaching you again but we didn't get your response, we request you to please reach out to us at our Toll Free number:[protected].

                          Regards,
                          Team Yamaha India
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                            G
                            Jul 29, 2021
                            Resolved
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                            Resolved

                            Team Yamaha India,

                            I am raising a service level Escalation for the poor customer service provided by Yamaha Motorbike customer service team.

                            The request REQ-10964 was raised around week back. Customer care executive Deepa ma'am ensured that they will get back to me with solution with in 2-3 days working however no response or call from your side.

                            I tried contacting your boarding numbers and chased on e mail as well however no response from your end. CAN YOU GIYS TELL ME WHATS GOING ON HERE ?

                            Sadly this is one of the worst service I have ever seen.

                            Regards

                            Girish Patil
                            Sep 22, 2021
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 07, 2021
                            Yamaha Motor India Customer Care's response
                            Dear Girish Patil

                            We regret for the inconvenience caused.
                            Your request has been forwarded to the concerned department for necessary action. In case of any query related to the status of your request please reach out at our Toll Free Number:[protected].

                            Regards,
                            Team Yamaha India
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                              Terminator X
                              Jul 27, 2021
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                              I want to purchase a bike but here is no showroom and dealership in my city now what i do thus yamaha has low Bookings... is this a main reason ?
                              City name - Moradabad
                              State- Uttarpradesh
                              Yamaha Motor India customer support has been notified about the posted complaint.
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                                J
                                Jugal77
                                Jul 27, 2021
                                Resolved
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                                Resolved

                                Address: Global Yamaha stadium five road Ahmedabad
                                Website: Yamaha motors India

                                Fraud with customers fraud with customer
                                Sep 3, 2021
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 02, 2021
                                Yamaha Motor India Customer Care's response
                                Dear Jugal77,

                                We regret for the inconvenience caused.
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                                Regards,
                                Team Yamaha
                                Global Yamaha collecting unwarranted charges towards dropping vehicle and unethical way of collecting amounts from free services.
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                                  Jugal77
                                  Jul 27, 2021
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                                  Address: Global Yamaha Opp Vipul dudhiya Navrangpura Ahmedabad

                                  I JUGAL POPATLAL MEHTA MOBILE [protected]
                                  I had booked Fzx copper colour on 3/7/21 when bike is in ready sock . So I do the full payment to GLOBAL YAMAHA AHMEDABAD. And Delivery date fixed on 26/7/21 but on 26/7/21, Dealer reply to me . That bike was sale to other Executive to other customer. How they do like this when they receive full payment this is very Disappointed and down the Yamaha reputation
                                  Very Very dissatisfaction with Global Yamaha Opp Vipul Dudhya Navrangpura Ahmedabad
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Dear Sir

                                  We hope that your concern has been resolved. Please share your feedback by using this link - https://www.yamaha-motor-india.com/contact-us.html

                                  In case of any issue please feel free to contact us at our Toll Free Number:[protected].

                                  Regards,
                                  Team Yamaha India
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                                    Swag Thakur
                                    Jul 26, 2021
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                                    Address: Last mohini road dalanwala dehradun

                                    Dear sir
                                    Mene yamaha s gadi li thi meri gadi ka no hai uk07DV3706 mene yeh gadi deepawali me li thi meri gadi ka name h ray zr 125 pichle 2mnth s meri gadi missing kr rhi h toh mene company m dikhaya unhone apne showroom m 3 din gadi rakhi thi fir unhone mere s 700rs liye they or bola apki gadi thik ho gayi h mager mene jb gadi chlai toh gadi wese hi thi toh mene showroom m call ki showroom walo n mera call nahi uthaya fir me showroom gaya tha toh unhone bola fuel pump change hoga mene kaha kardo toh unhone bola ki 2din m change krwa denge mager 1mnth ho gaya h abhi tak change nahi kiya ab mene bola toh unhone fir 1hafte ka time manga pr lakin meri gadi or problem hori h meri yamaha walo s request h ki meri madat kijiye mere ko yamaha m bharosa h plz mera bharosa mt tudwaye
                                    Yamaha Motor India customer support has been notified about the posted complaint.
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                                      Siva252505
                                      Jul 26, 2021
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                                      Address: GONDIA, Yamaha service centre

                                      I have been given my Yamaha FZ motorbike to Gondia for Service and left side panel on 14 June 21. First they ordered wrong side panel then make late for service. They finished the service on 01/07/21. I told them I couldn't drive a bike without panel.
                                      They told me to take the vehicle the service was done but I was out of areas for my official work. Today I came to take a bike still now they didn't fixed panel and they changed per day 100 rupees for standing bike. Now they charged 2400 rupees for 24 days without information. They didn't add extra charges in bill.
                                      Yamaha Motor India customer support has been notified about the posted complaint.
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                                        The_Dk
                                        Jul 26, 2021
                                        Resolved
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                                        Resolved

                                        Address: Tq .Umrkhed, dist.yawatmal

                                        I ordered some spares for my Yamaha fz 2.0..
                                        In Yamaha showroom, tq .umrkhed, dist yawatmal,
                                        I paid them money 5k in advance at 17jun ...
                                        They told me that parts will available in week..
                                        Bt i got disappointed by them
                                        ..so..i wanna cancel my order..and im asking for return..bt i didn't get response and my payment too... it's 26july its too late..
                                        I want my money back... Yamaha is huge brand. How could Yamaha let it happen with their own customer...
                                        Yamaha 😬
                                        Sep 8, 2021
                                        Complaint marked as Resolved 
                                        Yamaha Motor India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 02, 2021
                                        Yamaha Motor India Customer Care's response
                                        Dear The_Dk,

                                        We regret for the inconvenience caused.
                                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                        User name
                                        Mobile number
                                        Email id
                                        Chassis number
                                        Nature of Complaint
                                        Concerned dealership
                                        Retail date
                                        Address (if possible)
                                        You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

                                        Regards,
                                        Team Yamaha
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