Yamaha Motor India Complaints & Reviews

, I had purchased Yamaha two wheeler model No. Fascino 125 with Kerala Reg.no KL 41 R 1970 from Yamaha authorized dealer Vijaya Yamaha Aluva Cochin on 29/05/2020. But during the month of October I have observed continuous abnormal sound from the engine side and the same had informed to the service centre and they collected the vehicle for maintenance on 26/10/2020. And after changing the cylinder piston kit and performance testing they had delivered the vehicle on 11/11/2020. But again the abnormal sound from engine on 26/12/2020 So it's seems to be the total manufacturing failure of engine vehicle and due to the same I have faced lot of personal issues and financial burdens. The above matter was informed to the dealer M/S Vijay Yamaha Aluva Cochin through letter dated 26/12/2020. So considering the above fact as engine fails continuously the vehicle has to be replaced at the earliest or otherwise sufficient compensation has to be given. This for your kind consideration.
Swathi Santhosh M
Aluva [protected]

Madam/Dear Sir,
I have bought Yamaha Fascino 125cc BS6 on 16/1/2021, the very next day onwards starting problem occured. Service person told that everything is fine. Now for the past 4 days the same problem occured along with that now engine warning signal is continuously glowing in instrument cluster and also engine automatic off and start is also not working.
Yesterday, we took the vehicle to the dealer for service in the...

Dear sir/ mam,
I had purchased a bike Yamaha FZS-V3 bs-6 in sangeeta motors bhadrak showroom on 6 th june 2020 after 6 month i had a stating problem in my bike soi go to the showroom about this problem and then they said that the battery had dead so after that they provide a used battery for backup and i give all the documents for warranty process.on that day i told them to update my service book up to date but servicing manager denied to update.after 1 month later i got the same problem and i approach to showroom they told that there is a anather problem i.e register and ECU( ENGINE CONTROL UNIT) on that day they received the receipt of 3 rd servicing instead of 2 nd serving and they taken money about the changes.They told me that your bike warrenty we can't process due to lapse of 2 nd service but the fault is i told him to update my 2 nd service coupon but they denied on that time..so i would like to request you to take valuable action against sangeeta motors sevice provider.i[censored] take any action against the service provider and the manager i would be to obliged to you.
Thank you.

I purchased bike on 28th August 2020 having problem of back wheel air leakage by side.
Please give response
Thank you

Good morning sir Iam Ameen(45) from Thirukovilur Iam a Front line Worker. I bought my new Yamaha R15 ABS on date[protected] at Yamaha showroom Villupuram.Since I bought my Bike I have been servicing my bike at Villupuram showroom only two services have gone I don't know what mistake has done while Servicing only two services have gone and my bike engine got ceased...As of I have registered in 8th month of 2019 we didn't use more due to pandemic issues.. The Yamaha showroom Villupuram Asking me to pay the Amount 20, 000 Rs for Repair.. Since it's a New Bike and I didn't even Ride more also my Company services also not over As a common Yamaha lover why should I bear all these sir? I Please consider my mail and take immediate Steps in Accordance to my mail sir.. Also requesting you a reply back mail sir. I have Attached my Rc book for more details Since my Service book is Struck at Showroom I can't submit my Service Book. Please consider my mail as a serious issue and give me a Solution For this issue..please make a call for more details..

The previous content is the mail which I sent you seven days back you didn't make Any step regardingly sir.. This is so much Hurting..we are spending these much money only for the Name 'YAMAHA'.. But response from your side is not satisfying you said to make a call for Toll Free number[protected]
But they were saying for mail at this mail id...Requesting for immediate Solution for this issue

Contact 1 :[protected]
Contact 2 :[protected]
Contact 3 :[protected]

Regards Fazil

Dear Yamaha,

I have purchased Yamaha R15 V3 BS6 on[protected] from Sri Ganesh Motors, LB Nagar Hyderabad. Concern agency didn't allow me to test drive the vehicle before delivery due to lock down restrictions in the state. However on the day of delivery, I have identified & brought to the notice of concern officials on the handle issue and they have admitted and promised me that the same will be rectified soon.

Though they have committed, they didn't provide me the complete solution. They have just replaced the handle under warranty for the brand new bike and promised that the problem will not arise. Considering the pandemic lock down sittuaiton I didn't raise any questions and accepted the solution provided by them.

However the newly replaces handle also has the issue and brought to the concern team of agency on the same day. They promised that they will be looking in to the issue soon. Its been more than 5 months and I am regularly following up with the agency on solution, however the agency is just extending the timeline by over promising without any solution.

Hence approaching consumer complaints for speedy solution.

Team,

I tried to give my Yamaha Fascino vehicle to 2nd service to perfect Yamaha dealer in Bangalore ...

The vehicle purchase date was 14.07.2020 first service done in 28.10.2020
today (27.1.2021) (km ride was just 2370 km only) when I gave to service your service period is expired we won't take it for 2nd service either you have to pay for the service or we will consider it has 3rd free service told by an advisor who is very rough and doesn't know how to talk to a customer. the way they talking only not acceptable so I afraid to give my vehicle to them so I haven't given it for service.

This is a request by disappointed customer of yamaha. I purchases yamaha ray zr 125 in Feb 2020. First due to lockdown I have to wait for accessories for 10 months. And now I have to take 100 times follow up for insurance. I get stupid reply from service centre that it's panel not available as it's a new bike. My bike was submitted in vijaylaxmi auto wagholi on 21st December 2020, and still my insurance not done. They said parts are not available. I have to call them everyday but no proper update.

My bike details are attached.
Seriously yamaha do something about customer issues. Because of these stupid reason honda activa and TVS are way forward than you.

Really your service made mentally harrassed customer. Don't launch any vehicle until you have proper spare parts and accessories. Shamelessly deduct more than 3 k for accessories and then make customer wait for months and months.

Really disgusting Yamaha.

Overhyped in market.

Look forward for your response
Amrita
[protected]

I bought this bike on 27 Oct 2019. I was told that I would get a jacket in 4 months. Size called for verification but asked. And today is January 21, 2021. I still don't have a jacket.
I'm not happy about not getting a jacket. I want it as soon as possible. If this is not possible for you, take back my bike and return my payment to me.

Dear sir. Ive made the booking of MT 15 BS6 Model white from Kasaragod Pioneer Showroom. The payment was done in ready cash. And I had informed them that I will be reaching after 3 weeks to get the delivery of the bike. Things were all expected to be normal. But now they contacted me telling that a small part of the bike is having a scratch. It will take more days for them to get the delivery done. Why couldnt they make it on time. I have taken my leave for the next 3 days to move to kerala to take the vehicle from the showroom. They insist me to go back from bangalore to kerala back again to get that fixed.

Today (21/1/2021) I went to authorize yahama service center & spare parts, VRB AUTOMOBILES YAMAHA, I requested a spare parts for my yamaha bike.they refused to give me a spare parts I required...they were saying like I will get the spare parts only If I will give them Labour chargers to fit that part in there service center only...
Is it necessary to install the spare parts in there service center only if I buy a part from there shop..?
I have a right to do anything of what I have been purchased.the company can't judge me what I have to do with the product I have been paid to it...
I even they are not displaying the Labour charge...they are charging it according to them only without yamaha company norms...

Dear Sir/Madam

Subject - Paint Diminishing and Side tank Cover Fixation of Yahama Motorcycle

Registration no- WB 14W 0310
Bike model - Yahama R15 V3 BS-6
Engine no- G3N4E0003101
Dealer address - SNC Yahama Motors( Unit of SNC UDYOG), Balitikuri, Kalitala, Dasnagar, Howrah-711113.

I own this vehicle (Register in my name - BADIUR JAMAL MALLICK), Colour - Thunder Grey, on 21st Feb, 2020.It was the perfect bike for me and always I use to Service my bike from YAHAMA authorise Service Centres only to keep my Bike in perfect condition.
From 21st, Feb, 2020, Not even one year completed my bike Colour/Paint Diminishing and Base Colour Black is Exposing automatically from Carbon Fibre & Metal bodies .Its really Heartbreaking for me, On further Inspection I found paint from Various parts have gone.Some areas there are pitting marks also.
The same colour bike my friends are using Older than mine is not having any paint Issues.The paint/Colour Quality is worst, though I am a great fan of Yahama Motorcycles, i own other two Yahama Motorcycles ( Fascino and FZ-S).
This type of Product Quality is really Horrible.
Next time, I will think once before recommending Yahama Motorcycles to anyone.
Furthermore, I would like to solve my issues, I Expect best Solution from Yahama .

Thanking you
Badiur Jamal Mallick
Ph - [protected]

I really had a bad experience in Yamaha service Salem, Tamilnadu. They are collecting extra charges if I want to pay my bill through credit/ debit card, For ex: they collected 1.2% of my bill amount and said like it is a bank tax and around 2% for credit card. I had a doubt like is it really a Yamaha authorized service center in Salem (seelanaickepatty branch ) and Salem junction branch too. I attached my service bill and card payment copy in this. Please do the needful and stop this type of incident.

I bought fz25 on march 14 2019 and the problem is that papers they provided for registration has wrong cc printed (Instead of 250 cc it is printed as 150). So the same reflected on my RC as well. When i contacted for the same they are not responding properly and saying it will take time. Already its been 1 and half year. These yamaha people keep on saying that it will take time but how long. I have been waiting since 18 months.
Vehicle chasis no - meirg421cj0050231.
I bought by the name of mara balreddy.
My contact number [protected]

I ordered yamaha fzs v3.0 back alloy wheel.on December 2020. But still I did not get the part. I also given advance to showroom. ( Annapurna automotive). And they are not responding.i waited approximately 2 months. I also complaint to customer service. And they are not solving my problem.

This is to inform you that I have felt very about the service which is provided by Yamaha at our nearest branch anjana motors, narsapuram .

I have visited the service center so many times.

While servicing time Simply they are changing the oil and water wash giving back to us.

I have raised a request that tank panel screws are not working properly, need to change that but simply they are escaping with some stories.

I have raised another request that the tank panel lock is broken, but they said first pay money for the part while replacing time, after they will claim the part and give money back to me they said.
I agreed to pay also, but they are trying to replace the damaged part like plastic welding did for that part.

I am following up with them from mid of november about the these issues

I have asked questions to the technician/mechanic like what the use of f-trip and why engine trouble warning light is always on .
For that he told for f-trip if we go speedly that trip will start.
for engine trouble light, if there is no problem on the bike side then that light will be is on only.

Why do we have to face this issue from you, I never expected the service would be like this .

Please do needful.

Dear, Sir/Madam

I am Bishal a regular Yamaha customer.I have purchased my brand new Yamaha motor cycle(Yamaha fzs v3) from Tripura/Belonia on 22/03/2020.I have successfully riden 12700 km within 8 month and half but one day I noticed that the a little amount of oil is licking from the engine block.

I went to them three days to fix the problem.They told that it's a minor problem it may fix automatically.Another day when I forced them they told they had spoken to their senior engineer and he will checkout the the problem and recommend a suggestion.

Anotherday I went to them they told that the problem is gasket licking issue.manager told me that The new gasket is not in the store he will order it and the company will send the spare to them.Still my bike is having the tappet sound problem, valve clearence, fi cleaning issue. One month already gone they are not contacting me also.

This is my only bike for my office work if something happens what will I do then where will I go??There would be mess for me.I have attached some pictures for your reference to investigate the matter.
The brakeshoe which they provided ask company not from the original Yamaha and they have taken 960+60(fitting)
Please help me on this regard.

Please take step to fix my problem.I hope a faster reply from you regarding this this waiting far a good to hear from you.

Thanking you
BISHAL MAJUMDER.

..Hi My Name is Bharath Reddy...I've purchased R15 V3 BS6 FROM yamaha motors
hosur(TAMILNADU)... I ve been complaining about the headlight problem on my 20 days old bike...there is no response from these service people...and finally they were like...the lights on this bike are manufactured like that...they just give me stupid reasons that I am simply feeling that my head light has a problem...the actual problem is with the headlight reflector inside...which they r not even able to understand if I explain...So I please request u people of yamaha to take necessary steps to get my headlight replaced as soon as possible...

Yamaha Motor India – Motorcycles your dealer Swastik Yamaha misbehaves with customers... The servicing team physically abuses it's customers and cheats them by charging exhorbitantly for parts which are not even damaged... They do not even replace parts or oil but charge for them...most pathetic service and arrogant management. Swastik

Dear team,

Actually we had given R15 for engine repairing but it was not done properly the cost we paid is Rs 18500/- for the engine repair.

My brother took me i m a mechanic we asked them that what did u do thr work ao they replied we have done the work but still the engine is making sound.

The Manager of lower parel dis not respond and started argureening and was apeaking very rudely.

Plz take the necessary action.
Kindly do the needful.

Thankyou
Vishal Lad
[protected]