Yamaha Motor India Complaints & Reviews

This is regarding Service center of Siri motors, Rajahmundry Andhra Pradesh. Very poor service. They have exchanged the side panels of my bike with someothers in bad condition. Upon informing them it's almost one month and still there is no response and rectification from them. More over what ever the complainants I wanted to repair they appeared again with in 1week. Then what is the point in service. they have kept my bike for 1week still this is the kind of service they have been providing in service center. Even a small mechanic is very genuine and will do the job better. Pathetic service and responce from the service center

I got my R15v3 bike on 04/09/2019 ..kms 25000
Till now proper service has done by showroom . I have full records ... now my bike suspension as damaged... so I asked to showroom .claim my bike suspension and change new suspension... I asking for past 3 days they didn't response for me.. when I ask ..manager busy so come after some.. they telling to me.. not a good response..manager is not responding to me NAME.(siva)... so kindly help me to change my suspension for my bike.. thank you

Dear Sir/Madam,
This is to bring under your kind attention that I have purchased Yamaha FZS (Chasis no ME1RG662CK0008833) on 23rd January 2020 from MAHANSARIA & SONS PVT LTD(109 NS ROAD, KOLKATA-700145, STATE-WEST BENGAL(19). Showroom at Baruipur. I have also pursued the timely servicing from the authorized service centres. However recently it is unfortunate for me to observe that the Front Wheel Disk has developed rusting problems. Although my bike is in continuous running condition and has covered 2341 kms till date. It brings me immense pain to find a new bike of such reputed company is developing this kind of poor material quality problem. I have informed the same to the authorized service centre but they suggested me some temporary solution like removing the rust by using oil only.
It brings me to further tenderness that YAMAHA is providing such defective parts and the authorized service centre is trying to cover it up through some cheap methods. I urge the complete replacement of the disk to keep such high reputation of the YAMAHA company.
The purchase and due time service related documents are attached herein for your ready reference.
I am hoping some positive and early response from your end regarding this.
Warm regards.
Thanking you.
CHAYAN BERA

Dear sir/ Madam,
I'm Ajmal Shah Hameed and I'm an ashamed owner of YAMAHA R15 V3 (2020 model). I'm writing this complaint in sheer embarrassment and frustration as I would like to point out my pathetic experience I have had with ROYAL MOTORS, WEST HILL, CALICUT INDIA. I bought my bike in January month of 2020 and at the of delivery I noticed a discomfort in the positioning of my handle bar and at the time of first service which was a week later I mentioned this complaint with the service advisor and they made adjustments with the fork assembly and told me that at the time second of second service it will be fine..
After that I met with an accident and although the was having a manufacturing defect idecided to claim my vehicle and change the whole fork assembly. And for getting my vehicle repaired I waited for 7 months ..
And when the parts came and my vehicle was ready for delivery, service manager while taking my vehicle an test drive met with an accident ( 12/8/20)( attached the photos). ... After that the showroom with free of cost repaired my vehicle and made a promise that my vehicle will be as new as showroom condition.
But the situation in which I received my bike was very disappointing.. The smoothness is completely gone the front assembly is miss aligned and water breach in speedometer and the tightness with handling.. it feels like riding an 2 year old bike .. no comfort no smoothness nothing.. it's just 5900 Kms and the 4 th service is also over ..( kl-11-br-8377)
It's an bad experience from Yamaha motorcycle Being such a big motors dealers specially in racing bikes, and treating their customers in a bad manner.
There are two options left with like, either your dealers should take my bike back and replace it with a new one or give back my payment and should close my EMI ...
HOPE THERE WILL A REPLY SOON..
with regards,
Ajmal Shah Hameed
[protected]

My 2017 model fz25 has handle wobbling issue and now headlight shaking issue from starting .
And after complaining to yamaha service executive they always say that's normal and that is not an issue.please help me resolve that issue.

I've purchased a bs4 R15 v3 and it started giving me rear tyre leak after 1st month. Got it checked multiple times for a punctures, had few but got it fixed but even then the tyre gets a flat in 2 days. Went to the service center, they asked me to get get a new tyre. Any solutions to this. How should I proceed further??

I have ridden my Yamaha fzsv3 for only 4200kms and there is no puncture as of now and the only issue is that tyre is leaking air from side between tyre and RIM.
Tyre is defective. Please replace, I have asked service center and they have emailed MRF but they have not received any reply and it's been 1 month. What kind of service is this??? Just suppose if I ride and my tyre get puncturez then they will say it has puncture and they will not replace the tyre. I want solution as soon as possible.

I have purchased Yamaha fzsv3, and my rear tyre MRF revs has air leakage without any puncture it is leaking air.
Service center guy said he have forwarded my complaint but he did not receive any revert from the company.
Please help me with the same

, I had purchased Yamaha two wheeler model No. Fascino 125 with Kerala Reg.no KL 41 R 1970 from Yamaha authorized dealer Vijaya Yamaha Aluva Cochin on 29/05/2020. But during the month of October I have observed continuous abnormal sound from the engine side and the same had informed to the service centre and they collected the vehicle for maintenance on 26/10/2020. And after changing the cylinder piston kit and performance testing they had delivered the vehicle on 11/11/2020. But again the abnormal sound from engine on 26/12/2020 So it's seems to be the total manufacturing failure of engine vehicle and due to the same I have faced lot of personal issues and financial burdens. The above matter was informed to the dealer M/S Vijay Yamaha Aluva Cochin through letter dated 26/12/2020. So considering the above fact as engine fails continuously the vehicle has to be replaced at the earliest or otherwise sufficient compensation has to be given. This for your kind consideration.
Swathi Santhosh M
Aluva [protected]

Madam/Dear Sir,
I have bought Yamaha Fascino 125cc BS6 on 16/1/2021, the very next day onwards starting problem occured. Service person told that everything is fine. Now for the past 4 days the same problem occured along with that now engine warning signal is continuously glowing in instrument cluster and also engine automatic off and start is also not working.
Yesterday, we took the vehicle to the dealer for service in the...

Dear sir/ mam,
I had purchased a bike Yamaha FZS-V3 bs-6 in sangeeta motors bhadrak showroom on 6 th june 2020 after 6 month i had a stating problem in my bike soi go to the showroom about this problem and then they said that the battery had dead so after that they provide a used battery for backup and i give all the documents for warranty process.on that day i told them to update my service book up to date but servicing manager denied to update.after 1 month later i got the same problem and i approach to showroom they told that there is a anather problem i.e register and ECU( ENGINE CONTROL UNIT) on that day they received the receipt of 3 rd servicing instead of 2 nd serving and they taken money about the changes.They told me that your bike warrenty we can't process due to lapse of 2 nd service but the fault is i told him to update my 2 nd service coupon but they denied on that time..so i would like to request you to take valuable action against sangeeta motors sevice provider.i[censored] take any action against the service provider and the manager i would be to obliged to you.
Thank you.

I purchased bike on 28th August 2020 having problem of back wheel air leakage by side.
Please give response
Thank you

Good morning sir Iam Ameen(45) from Thirukovilur Iam a Front line Worker. I bought my new Yamaha R15 ABS on date[protected] at Yamaha showroom Villupuram.Since I bought my Bike I have been servicing my bike at Villupuram showroom only two services have gone I don't know what mistake has done while Servicing only two services have gone and my bike engine got ceased...As of I have registered in 8th month of 2019 we didn't use more due to pandemic issues.. The Yamaha showroom Villupuram Asking me to pay the Amount 20, 000 Rs for Repair.. Since it's a New Bike and I didn't even Ride more also my Company services also not over As a common Yamaha lover why should I bear all these sir? I Please consider my mail and take immediate Steps in Accordance to my mail sir.. Also requesting you a reply back mail sir. I have Attached my Rc book for more details Since my Service book is Struck at Showroom I can't submit my Service Book. Please consider my mail as a serious issue and give me a Solution For this issue..please make a call for more details..

The previous content is the mail which I sent you seven days back you didn't make Any step regardingly sir.. This is so much Hurting..we are spending these much money only for the Name 'YAMAHA'.. But response from your side is not satisfying you said to make a call for Toll Free number[protected]
But they were saying for mail at this mail id...Requesting for immediate Solution for this issue

Contact 1 :[protected]
Contact 2 :[protected]
Contact 3 :[protected]

Regards Fazil

Dear Yamaha,

I have purchased Yamaha R15 V3 BS6 on[protected] from Sri Ganesh Motors, LB Nagar Hyderabad. Concern agency didn't allow me to test drive the vehicle before delivery due to lock down restrictions in the state. However on the day of delivery, I have identified & brought to the notice of concern officials on the handle issue and they have admitted and promised me that the same will be rectified soon.

Though they have committed, they didn't provide me the complete solution. They have just replaced the handle under warranty for the brand new bike and promised that the problem will not arise. Considering the pandemic lock down sittuaiton I didn't raise any questions and accepted the solution provided by them.

However the newly replaces handle also has the issue and brought to the concern team of agency on the same day. They promised that they will be looking in to the issue soon. Its been more than 5 months and I am regularly following up with the agency on solution, however the agency is just extending the timeline by over promising without any solution.

Hence approaching consumer complaints for speedy solution.

Team,

I tried to give my Yamaha Fascino vehicle to 2nd service to perfect Yamaha dealer in Bangalore ...

The vehicle purchase date was 14.07.2020 first service done in 28.10.2020
today (27.1.2021) (km ride was just 2370 km only) when I gave to service your service period is expired we won't take it for 2nd service either you have to pay for the service or we will consider it has 3rd free service told by an advisor who is very rough and doesn't know how to talk to a customer. the way they talking only not acceptable so I afraid to give my vehicle to them so I haven't given it for service.

This is a request by disappointed customer of yamaha. I purchases yamaha ray zr 125 in Feb 2020. First due to lockdown I have to wait for accessories for 10 months. And now I have to take 100 times follow up for insurance. I get stupid reply from service centre that it's panel not available as it's a new bike. My bike was submitted in vijaylaxmi auto wagholi on 21st December 2020, and still my insurance not done. They said parts are not available. I have to call them everyday but no proper update.

My bike details are attached.
Seriously yamaha do something about customer issues. Because of these stupid reason honda activa and TVS are way forward than you.

Really your service made mentally harrassed customer. Don't launch any vehicle until you have proper spare parts and accessories. Shamelessly deduct more than 3 k for accessories and then make customer wait for months and months.

Really disgusting Yamaha.

Overhyped in market.

Look forward for your response
Amrita
[protected]

I bought this bike on 27 Oct 2019. I was told that I would get a jacket in 4 months. Size called for verification but asked. And today is January 21, 2021. I still don't have a jacket.
I'm not happy about not getting a jacket. I want it as soon as possible. If this is not possible for you, take back my bike and return my payment to me.

Dear sir. Ive made the booking of MT 15 BS6 Model white from Kasaragod Pioneer Showroom. The payment was done in ready cash. And I had informed them that I will be reaching after 3 weeks to get the delivery of the bike. Things were all expected to be normal. But now they contacted me telling that a small part of the bike is having a scratch. It will take more days for them to get the delivery done. Why couldnt they make it on time. I have taken my leave for the next 3 days to move to kerala to take the vehicle from the showroom. They insist me to go back from bangalore to kerala back again to get that fixed.

Today (21/1/2021) I went to authorize yahama service center & spare parts, VRB AUTOMOBILES YAMAHA, I requested a spare parts for my yamaha bike.they refused to give me a spare parts I required...they were saying like I will get the spare parts only If I will give them Labour chargers to fit that part in there service center only...
Is it necessary to install the spare parts in there service center only if I buy a part from there shop..?
I have a right to do anything of what I have been purchased.the company can't judge me what I have to do with the product I have been paid to it...
I even they are not displaying the Labour charge...they are charging it according to them only without yamaha company norms...

Dear Sir/Madam

Subject - Paint Diminishing and Side tank Cover Fixation of Yahama Motorcycle

Registration no- WB 14W 0310
Bike model - Yahama R15 V3 BS-6
Engine no- G3N4E0003101
Dealer address - SNC Yahama Motors( Unit of SNC UDYOG), Balitikuri, Kalitala, Dasnagar, Howrah-711113.

I own this vehicle (Register in my name - BADIUR JAMAL MALLICK), Colour - Thunder Grey, on 21st Feb, 2020.It was the perfect bike for me and always I use to Service my bike from YAHAMA authorise Service Centres only to keep my Bike in perfect condition.
From 21st, Feb, 2020, Not even one year completed my bike Colour/Paint Diminishing and Base Colour Black is Exposing automatically from Carbon Fibre & Metal bodies .Its really Heartbreaking for me, On further Inspection I found paint from Various parts have gone.Some areas there are pitting marks also.
The same colour bike my friends are using Older than mine is not having any paint Issues.The paint/Colour Quality is worst, though I am a great fan of Yahama Motorcycles, i own other two Yahama Motorcycles ( Fascino and FZ-S).
This type of Product Quality is really Horrible.
Next time, I will think once before recommending Yahama Motorcycles to anyone.
Furthermore, I would like to solve my issues, I Expect best Solution from Yahama .

Thanking you
Badiur Jamal Mallick
Ph - [protected]