Yamaha Motor India Complaints & Reviews

I have booked FZ-S on 5 dec and done full payment by cash and submitted all of the required documents on 10 dec. The showroom commited me to give me the bike on 17 dec with no. plate. Today it is 23 dec and till now i didn't even get registration msg from RTO.And the guy from showroom didn't
even pick up the phone. This is the worst kind of service i have seen.This is totally not expected from brand like YAMAHA.

I didn't receive my new scooty Yamaha Ray Zr.

i bought the vehicle 23rd Oct but still i didn't receive number plate.

I have a complaint on my yamaha FZ16 carburetor since last 5 months. I had consulted AMG Yamaha service center at Thalassery for 3 times. They had just cleaned and fitted the same for last 3 times and within 2 weeks it will show the same acceleration missing issue. I can say that they are doing a very bad service here at Thalassery. 2 months before I informed them to order a new carburetor for my bike and they assured that within 1week the product will reach the service center. But its been 2 months, i am still waiting for the same. Now the service center is not responding properly and not even giving the order number too. I am requesting you to solve my issue asap.

I bought the Yamaha FZS V3 bike at 01/08/2019, my bike rear tyre is one side damage compare to other sides. So i decide to ask showroom to claim the warranty. so we complaint to AMS motors showroom at 09/12/2020 01:02 PM and give bike, that showroom employee told maximum 3 days to claim or fix the issue. After 1 week go to ask, showroom side no response, then daily morning going to ask he told send the letter to CEAT tyre company but i think showroom careless nothing do. Then finally showroom manager called 17/12/2020 and told can't claim the warranty for 2 more punchers. when i buy the bike showroom told 2 years manufacture warranty and 5 years engine warranty. My requirement is not fixed and delayed 10 days. I'm very depressed

I have said to replace chain, bulb, and teflon coating.

They have done some other things and put labour charges :1696 rs

if it would charge that much they could have informed us, so that we could discontinued and will not afford. But they have done with their own will without customer consent.

I stricly raise complaint for this, uploading my bill as well.

In Starting of 2020 i had an bike accident of my r15 v3 matte black after that i went to service centre named royal yamaha jammu to claim my bike inshorance they said that the parts are not available yet but they can order the parts and get in 15 days But they did not bring the parts to 4 months and my bike got rusted. then after i went to another showroom named rihadi yamaha jammu in 1 August my bike is still hi service centre but they don't get there spare parts order .what can i do in this situation .My bike was new but due to 6 months being in the service center, it has become rusting, who is responsible for it

I bought the new FZS v3 in July 30th 2020. After first service my bike shows engine oil leak and Continuously losses air through rim. Its manufacturing defect of your product. I gave the bike at the showroom a month ago. They said checked and repaired and gave it back to me. But the problem is still there. Again given 17 Days ago. Again They said Tyre manufacturing defect and would file a complaint to the company. Butt still does not have any status. What i can do now? Inform me Yamaha motors India.

I had purchased a FZ 16 bike on 13.11.2020. Soon after a week it started developing full body jerking issue, when the vehicle reached a speed of 40km/hr. I informed the service person when I had given the bike for the first service on 24.11.2020. But they did not bother about it and the complaint persisted.
So I again took the bike to the service centre on 10.12.2020.The service in charge told me that he replaced the front wheel and the complaint persists. He needs to replace the back wheel to further check, but since he does not have the spare, he is not able to confirm. I had to take back the bike, but the situation was worse than before. I could not use it at all. So I took it back the next morning, that is on 11.12.2020 morning. Now after 5 days, they have confirmed the complaint as back alloy wheel defect and he does not have the spare to replace it and has no idea when it could be replaced.
I am a service engineer with Samsung Services, whose job depends very much on the bike. Now I am fired as I have been without my bike for the past one week.
I had procurred this bike against a bank loan, which is another burden on me.
I request you to get me a replacement at the earlist so as not to hinder my job and my day to day activities.

I bought the new dual abs r15 v3 in October 2020.After first service my bike shows engine oil leak. What i can do now? Please inform me yamaha motors india.

I have given more than 3 complaints from 17/11/2020. But company is not able to supply spare parts since 1 year.
They have dealer in Sawantwadi named sapale auto service. But it is registered in kankavli and he has opened sub-showroom and he is not given spare parts and only selling bikes with same name and stamp having address of kankavli. Please close such sub-dealers

Would you please send me the but 125's accelerator cable?

My bike had been kept in service centre at Mira road almost 1 month back due to parts repair ..But branch don't have parts and its not available at main office also..I don't understand why u launch bike i[censored] don't have back up of parts ..I had to travel by cab now and some time friends bike ..daily I had to call at service centre for update .Now u please let me know should I will get my bike in working condition or I need to sell that.will wait for u update .if sell won't purchase any bike in future because all 2b kies are of my Yamaha .

Respected sir,



My name is Salu Sebastian and I am a humble customer of yamaha .I took a yamaha FZ S in September 2019 from DEVOO MOTORS North paravur, Ernakulam District.The vehicle has run only 26700 Kms.so far my bike has Four main complaints 1. Defective starting motor 2. Stucking Frond break lever 3. meter console defect and now Leaking of Frond shock absorber .It's a bit of a hassle for me during my work .Now I have to take leave to board the service center .All the service has been done correctly so far .If there are compliants like this from a big company like YAMAHA. It will be affect the quality of the company amung the customers .So I humbly request you to find a suitable solution to solve my issues. I hope that you consider my request and do the needful.

Regadrs

Salu sebastian.

Continously losses air throgh rim. Its manufacturing defect of your product. I need to clear as soon as possible.

I have give my bike and given so many complaints asking them to drive it and check but they are not even driving a bike..and giving me the bill without asking me

[protected] on this day I dropped my bike for service in Adithya Yamaha autos, Thirchy road, Coimbatore, Tamilnadu. Till now today is[protected] bike not delivered. I followed service station peoples they not giving proper answers.[protected] evening me and my friend visited directly to their place. I saw my bike some parts interchanged thats means some other bike old parts fixed in my bike. I asked people's they not giving proper answers. They simply tolled " Today office time is closed now you go and come by tomorrow." I asked manager for this issue . he told I will take care of this but I now action is not taken.

I had purchased scooty Yamaha zr from Yamaha showroom jalpaiguri 7months ago.but till now I haven't get RC book form showroom. Every timi showroom owner make excuses when I asked for RC book. They cut my phone call during asking for RC book.i have very bad experiences from yamaha showroom..

Dear Customer Service Team

I have bought a new R15 version 3 BS-4 model in November 2019. Yesterday I had a starting trouble with my bike. So I have taken it to the nearest authorized dealer.

After checking the problem, the service engineer contacted me and told me the fuel pump was not working properly and it has to be replaced. I have asked them for warranty claims but they're telling me that warranty cannot be claimed for the bikes if all the services are not done on time.

Unfortunately I didn't do the 3rd free service due to COVID-19 lockdown. I'm residing in Ranipet District and my bike was stuck in Chennai. In Tamil Nadu, the intra state transport permission was lifted in September only. Then I went to chennai and did my 4th service in the Authorized service center where I bought the bike.

In the meantime, during lock down How I can be able to travel to chennai and do 3rd service. I request you to think of it from a customer point of view.

After this 4th service, how a fault can happen in a fuel injection system. And I didn't even cross 8000 KMS. I have a quality doubt on the bike.

Please refer to the attachments for details.

Dealer Address from whom I have purchased :
SKY MOTORS
OMR SHOWROOM:

2/325, Thuraipakkam,

(Near Jain College), O.M.R,

Chennai – 600 097.

PH:[protected], 6461 2323.

Service:[protected].

I took my ray ZR for service to near by yamaha service center, i had the worst service there with them, they charged me with 2550 Rs for service but the service is worst i am having the same issue again, they said they changed the brake shoes, acceleration cable and they dosent even provide me with a bill, i have been keep on asking them for a bill for 4 days, they only reply i got is server issue. They doesn't even attending my calls and refuse to answer me. I feel like cheated here. If i dosent get notified or my issue fixed i gona file a police complaint. This is the 3rd time they dosent provide me a bill for their charges and services. i want my bike to be serviced properly without any more charges am done with their way of treating me. I really wana know for what they changed 2550 rs and am really frustrated how you treat customers like this.

Hi team, it's been a month I've ordered parts from swastik yamaha, ulhasnagar Maharashtra. I've paid in advance... got the parts today after a month. Still a tank pannel is missing. I don't know why it's taking time but still I've received that part. Now i am not gonna wait anymore. Filing a case at consumer court because of this ### service. And also i had 2 toolkits and medi kits purcahsed they are missing... i just got one medi kit back because of manager. Thanks to the manager he arranged a medi kit for me. But still parts are not arrived and 2 toolkits are missing

Colour damage after servicing... one more issue