Yamaha Motor India Complaints & Reviews

Dear Yamaha, I have purchased FZ-s from Pune wakedewadi factory shop. Your dealer is not behaving properly when I am asking about registration certificate of my vehicle. Bike was purchased in Jul 14. Now its aprl 15 there is no clue where my RC is. My vehicle no. : MH 14 EN 2275. All other ppl who purchaesd their vehicle in same month got their certificates from transport office well in Time.when I am going to transport office they are sending me back saying ask your dealer to contact in transport office.and dealer is not responding to me at all, this is really frustrating me. Pls reply me what to do? If you can not do anything let me know.I will start filing case in consumer forum against yamaha india.as much as I know vehicle registration is part of dealer. Thanks in advance.looking for a positive answer.

Sir


This letter has been written to inform you about the appalling behaviour on part of Dealer National Motors Paippad which is a sub dealer of Ninan Motors Pathanamthitta, Kerala. I had bought a bike which was duly delivered on Saturday, April 4th, 2015. All fine, but they have me running around in circles when it came to their promise of issuing me a temporary permit(TP). As the primary intention of buying a two-wheeler is for driving on the roads, the lack of a TP does not allow me to do so.They were supposed to give me the TP on Saturday but due to reasons only known to them they chose otherwise. It's been 5 days now and my life does not revolve around me going to that particular sub dealer every day for a purpose that should have been taken care of, then and there.


He promised to provide ladies footrest for Yamaha FZ Version 2.0 on free of cost with the bike. They say it can't be done. Pray tell me the reason, if there is! From what I've heard, for a registration fee of Rs 500 or less as per rule 81 of CMV, I was asked to cough up Rs. 2000. They gave an excel sheet bill instead of original PURCHASE BILL AND SERVICE BOOK. He didn't INSURED my vehicle yet now.This is shabby customer service that needs to be dealt with strict action if any. Service like this compromises on your good name and good will, and this is going as far as to stretch those limits. Please look into this matter. It is the least that can be done.
Contact No : [protected]
Customer ID : NA
Chassis No : ME1RG0712F0037155
Engine No : G3C8E0121192
Purchase Date :[protected]
Dealer's Name : NATIONAL MOTORS, PAIPAD, THIRUVALLA

Yours Sincerely


Koshy K Abraham

SM Danish Faisal Yamaha Fz-S DOP- 18/05/2014 date of battery manufacture- december 2013 Dehradun mob no- [protected] I have purchased Yahama Fz-s from Seventy Motors on 18/05/2014 they have installed a 5 month old battery in my bike whose warranty expired according to the Exide before one year from my purchase of bike this is a fraud and now they are not even entertaining me for the replacement of my battery as it is not working and even their behavior towards me is very rude and unprofessional. This is not my fault that they are giving old battery to me in new bike. its a complete fraud and i need your help on this.

Sir this is balaji from visakhapatnam My bike(yamahafz16) 3rd servicing had been completed previously it used to give a mileage in between 43-45 mostly 45 but it suddenly dropped to 38 to 40 and pick up i.e performance also dropped ..please resolve it as early as possible..

Dear Sir/ Madam, I bought YAMAHA FZ-16 Black in Jan 2014. After a year I discover that rear grab rails are in two different colours. One is original black where as the other one is battle green. I only find this now because of dilapidation of original colour. I asked the dealer but they say they can't do anything. Please suggest what to do. I am sending you the picture of the same. Thanks AVINASH KUMAR Email ID: [protected]@gmail.com Mobile: [protected]

Dear Team, I brought Yamaha SS 125 bike as on 03-May-2012 after that Igive my bike for regular service to Harshil Motors at Axar Chowk No any issuewith this service station After that the said service station was closed so Igive my bike for service at Harshil Motors Nizampura. From the inception I facing regular issue with you HarshilMotors Nizampura. You can checked my previous written complaint where I ready topay whatever charges than also they do wok in my bike like local Mechanic. (NOT AT ALL ACEEPTABLE) Here I would like to share some more incident. 1. Youcan cross checked my previous complaint regarding disk break where I ready topay charges than also Harshil Motors Mechanic do work like local mechanic.Still today I facing issue for this. 2. Igiven my bike for services & some parts after next day I got msg fromHarshil Motors Yamaha that bike is ready so I visited your service station forpick up. Randomly I ask for the original parts which was fitted in my bike so Isurprised that price was differ as on bill mentioned higher MRP amount insteadof mentioned MRP on Parts. 3. Youcan cross check my job cards where I due to not proper services again I givewithin 25/30 days. 4. Yesterday(01-Apr-2015) I give my bike for service so they told me that due to Year endclosing delivery will be done as on 03-Apr so I agreed & give bike forServices. Today (02-Apr-2015) around 3.30 I got msg that my bike is ready so Ivisited Harshil Motors Nizampura for pick up again surprised that bike is notready for delivered so I ask reason for that so they told me that ‘ MECHANIC ISNOT AVAILALBLE & IF YOU WANT TO PROPER SERVICE THAN YOU HAVE TO PICK YOUBIKE BY TOMORROW (03-Apr-2015). Here again they are missed to give properservice to the customer. Due to some my personal work I will be ready to pickbike & ask for the bill for parts which was fitted in my bike so they toldthat at present we are unable to generate the bill as you can pay payment Rs.1100/- & take your bike & bill will be issued after 1 day. THIS WAS ACCEPTABLE ?????????????????????????? AS A CUSTOMER MY FIRST RIGHT TO ASKFOR THE BILL & PROPER SERVICE IN MY BIKE. 5. Again talked with owner regarding this issue soowner shouted on mechanic &told that If you are aware that there is a regular issue with particular thiscustomer than why you have renewed AMC. (NOT AT ALL ACEEPTABLE) .& told methat you pl cancel your AMC & refund the money. So I agreed but I told himthat give me in written that my AMC cancelled in midterm so they are not ready.

Hi I just bought Yamaha FZ Bike on 13th March 2015...Driving this bike for around 0.5 kms itself causes terrible pain in my left arm due to vibration sensation. The showroom says there is some alignment setting problem and even after getting the setting done twice so far...same problem persists. Request you to replace this bike with a new Bike as this particular product bought by me has company defect. Kindly do the needful at the earliest. Else, I will have to take the case further to consumer court. My contact details are as follows: Name: Mukesh Mobile: [protected]

my bike 17000 km has gone.Im facing lot of product failure given below 1.Rear tire one side tire worn out 2.Chain sprocket worn out 3.Clutch hose & accelarator hose damaged 4.Oil seal damage from front shock absorber 5.Battery failured. I am feeling bad that why i selected yamaha.

Hi iam sundeep kumar my two wheeler loan no. Two07INR0015796, I have been paying every month my loan amount perfectly each month, but I am getting calls every month from bussan auto finance from number [protected] bangalore, karnataka, saying that your two wheelee loan amount is not paid, and we will cc's your bike... Is this the way you teeat your valuable customers, kindly teach your people ethics... And kindly tell your staffs stop calling. I am an professional auditor, hope you understand how many clients I will be handling., YAMAHA as an good brand name in the market... so please provide the service as per the goodwill of the brand, and kindly take the action and tell ur staffs not call again and disturb in the marketing hours. Thank you, Sudeep kumar Two07INR0015796 [protected] Bangalore

I bought FZ version 2.0 six months before(Aug- 2014 @BIKERZ YAMAHA, Athambakkam, Chennai, Tamilnadu). One month since from purchase I met with an accident and FORK become bend. I gave it to the service station where I bought the bike they repaired the fork.From then on fork and handle bar are not properly aligned. Every two weeks I'm going to the service station to correct my handle bar and FORK. Temporarily they are tightening the handle bar bolt that's it after a ride of 10-15km again I am facing the same issue. Please advice me on this.

sir/madam, i have purchesed yamaha alpha march 18, 2014, march 16th, 2015 i got battery problem...i went office in as rao nagar branch i supose to go to 17 but in that time one of my relative died, , now i am delaid wht shall i do replace my battery wether yamaha giving new battery are i have to pay money...? gloriya jasmine [protected]

I had encountered a small issue on October 2014 regarding my handle bar which has to be slightly inclined to the right side in order to ride my bike straight.This disorientation of my handle bar is affecting my riding posture as I have to tilt myself physically to the ride in order to keep my bike on track. Consequently it is injuring my shoulders, which is affecting my personal and professional aspects of my life. Even though I am an avid enthusiast in riding the bike this disorientation has been hindering from using the bike for my need. I have been constantly reporting to this issue since November to the Adiya Yamaha Service service center. They claim to have changed the left handle bar, checked for any fork bend, alignment of wheels, etc. but yet the issue still persists. Finally after showing at their doorstep for the 7th time in the past 4 months, the problem still exists and moreover they are clueless how to rectify the issue. The respective complaint number is IC-16238-S2J2

Dear sir, I was purchased Yamaha fz s (miletery green) on Feb 2014. It observed front stocks sound on speed breaks and then using disk. I give a compliant to Yamaha service center at nizamabad dist many times. Kindly solve the issue as soon as possible.

1. Name and model : Ajit Hegde & Yamaha FZ16 2. Date of purchase: 7 April 2012 3. Dealer name and address: Hegde Agencies, PWD Road Sirsi, Karnataka - 581 401 4. Cost of the Vehicle : 82000 approx 5. Chassis number: ME121C072C2030177 6. Description of the complaint in detail: Rear tyre more than 10 puncture and still facing same problem. Tired of getting it repaired. 7. Email id: [protected]@gmail.com

My bike is 36, 000 Kms old FZ, And i have done my last service on 6th March 2015 in Bikers Yamaha, Velachery, Chennai. And i had my front suspension oil leakage problem in one side. During service i have enquired about replacement of Front fork inner tube and dealer person informed that i cost around 3000 RS. Because of that i have replaced only the oil seal. For the same i have enquired for other brand were it cost around 1600 to 1800 RS. I am not believing on dealer Service Charges (Over charging). But still i have oil leakage problem. Kindly looking for your earlier reply. Contact Person : Prasanna Contact No. : [protected] Vehicle No. : TN 07 BP 6796 Model : FZ

I'm using Yamaha Fz 2010 last model in good and better condition...With clean washing, oil change, time to time maintanence, etc... On last month I noticed a missing problem, so I contacted yamaha service centre at calicut jail road, They charged an amount of 1310 and told me that missing problem is checked and cleared... But on the next day the same problem with more difficulties started so, again checked and cleared by service centre and charged an amount 740 . The fact is, the problem still remains... They are charging amounts but the problem doesnt change... I'm a big fan of Yamaha bikes, but now I' cheated by them... Hoping I get proper rights from you. Thanking you. Nikhil Email : [protected]@gmail.com Mobile : [protected]

I purchased a Yamaha Fazer Version 2.0 on Feb 08 2015. After 2 days it Started giving me problems, The doesn't self start apart from neutral. Had my first servicing done on 09th March but they just ignore my issue said they have rectified that problem but when I reached home it started to give me the same issue. Pathetic [protected]@ Yamaha. Please don't Purchase any bike from them rather choose Apache 180CC RTR. Name: Ashim Bhattacharya Mob no [protected] Dealer: Sai Yamaha

Dear yamaha concerned officer. I bought a bike yamaha FZ IN 2011 FROM SECUNDERABAD it already had a small issue with beak, now after 4 years and 30000kms got my bike serviced at yamaha service station at tolichowki branch. first time after afternoticing the problems 1.chain space, break lights, and other miscellaneous problems they just did general service, though i informed them to change and fix every problem for which i have spend rs1100 the very next day i complaint about my problems and there was no response as staff was not active and mostly no one was available to attend the customers after waiting for 30-40 mins and few visit one of them attendted me and informed about the problems i already new which costed me RS4000.to my surprise the bike is still not in a good condition when i visited them to check on breaks after they break shoe, clutch plates and rest, they said they don't have parts available at there service center.my bike is still not fixed after spending RS5100 and service and customer is worst then 0/10 and Liam sure you will loose customers with such performance, customer service and untrained staff. customer name: imran khan email:[protected]@yahoo.com i would like to know what can do about this matter as a reputed brand in the world . rest details can be provided with receipt and date

The Dealer is doing monopoly business and cares for the customer very little.Demands an advance of Rs.10000/-for servicing of Libero model bike.Not delivered even after lapses of 2 and half months though paid advance as per demand.How fair it looks I do not know but it is sheer harassment.

My bike is just one year old and with around 10+ punctures on back tyre, because of air leak the dealer (place where i bought this bike) suggested me to change the tyre. I was fine with it, but was shocked when he told it will cost 4300 for the rear tyre!! Any suggestion in Bangalore where i can get this done. -Bny