Yatra Online / YatraTrip.in Complaints & Reviews

hello sir

i am from pune and cancelled my ticket of Kolkaata to Pune quite in advance from YATRA.com.

i found the refund was almost 50% of the net amount. I like to know how this agents make money out of cancellation and bully passengers.

while booking they do not show any refund amounts and once they are booked they cancellation amount wht thye collect is too high.

so i like to...

I have booked a Kinfisher flight from Delhi to doon through Yatra. But, during that time kingfisher was grounded and I was told to book another flight. I have asked yatra people so many times but I never received any response from them, though initially they said that I will receive my payment back. Till date I have not received my payment....

We booked a leh trip from yatra and it was the worst exp of our life. They stuff 8 people in one car, we had no place to even move and there are 7 hour journeys for which we need to sit in a constricted position. The worst was our tour administrator from yatra who was the most arrogant, conceited and un-responsive person. when the entire group raised and issue and requested another car, he said he will check and get back to us, but never...

Dear sir/madam we are mailed in yatra.com- ""we booked a room in Hotel Caurvey Inn from yatra.com Hotel Details:- Reference No.[protected] Hotel confirmation number- YAT[protected] Hotel Cauvery Inn Address: Daba Gardens, Visakhapatnam Phone:[protected] Total Amount pad: Rs. 2, 602 The hotel owner (hotel Cauvery Inn) refused to provide the room as they didn't have a vacant room. So they shifted us to second hotel...

Hi, I had made a booking for 2 adults and one child (3yrs age) Ref No. [protected] on 17th Aug 2014 by paying Rs.3200. But in voucher it is showing 1 Adult and 1 Child. When I Contacted yatra customer service and informed him about the website error the person told me that he will look into it and will provide me a resolution and is arranging a call back within 24hrs. When I customer care after 24hrs as there was no communication from...

Dear sir, I booked my a flight in the morning of the 19th. A payment of Rs.23484 was processed on successful booking. An hour later i get a call reporting that my flight wasnt booked or it was left uncofirmed. I told the latter that i have a receipt on the matter. I was told to pay a sum of Rs. 4000 by the latter for confirming the ticket. The conversation after several hours was forwarded to Mr. Richard Anthony who later said there were...

I booked a flight ticket from yatra.com. By mistake i booked the ticket 1 month earlier so i called customer care to reschedule it. Customer care representative said you have to pay charges around 9500 rs. The original cost of the tocket was 6700! Why the hell would i pay such charges rather than keeping that ticket and booking another one at lesser price??


After that i tried to reschedule it through their online portal....

he customer care (suvindha kanojia) executive had taken advance of Rs.15000 each for 2 couples for leh holiday package. ref 1032916/20 today they called me saying me to shift the dates according to them and asking us to change the dates as per their convenience. Without giving us the reference number they said ur holiday package is cancelled due to non payment. What does it mean by taking advance.. The customer care stopped picking up my...

Dear Sir,

Yesterday I have booked a ticket for the journey from Mumbai to Cochin for JetKonnect (06.20 Hrs. on 23.01.2015) and return from Cochin to Mumbai (09.00 Hrs. on 01.02.2015) for Mrs. USHA MADHAVAN NAIR

Payment of Rs.4426/- has been debited from HDFC Bank account while booking the ticket ONLINE through your PORTAL for the same and the details of debit appeared to be as under:

HDFC Bank,...

I had booked one room in Hotel Supreme (Beach View), Vizag (Ramkrishna Beach), for the day 16.08.2014 with Yatra.com. I received a confirmation mail from Yatra.com with reference No. [protected] and it mentioned a non-ac deluxe room was booked and finally Rs 1383/- was deduced from my card. The booking was done on 01.06.2014 and when finally on 16.08.2014 the guests actually went to the hotel Supreme for check-in with the print out of...

I have opted for a domestic hotel booking(Ref.S1024496).The yatra executive told that rooms are available and made me pay the whole amount 13, 296Rs.Once payment was made, they provided a voucher .But no details on the hotel booked, contact number or anything.Tried calling the executive, but line was not connected.I was fed up of calling customer care, even after waiting for 15-30 mins on line, no one will answer.Finally got fed up as the...

I had booked 2 nights hotel stay in Hyatt, Pune with Yatra.com. The total cost was Rs.6358. The Yatra.com website led me to the payment gateway. I used Net banking(State Bank of India) and the amount was paid.I havent got any confirmation from yatra.com.(No SMS / eMAIL confirming booking) I only received a mail from them - which says--> your booking in Hyatt, Pune is still available and it gives a link to complete the confirmation( but...

Extremely frustrated with yatra for the unprofesstional execution Of my kerala vacation tour rEquest By Mohan maheto And niti tyagi. Nikhil kalra made us Pay the while amount for flight and stay tickets. He Just made flight tiCkets and passed on the request to Mohan, Mohan is extremely unprofessioNal and never came back with any update On Our stay. Yatra made us pay for 4 star stay and now gave us a patheTic 3 star hotel stay for...

Yatra Representatives Lying to customers and cheating them to buy packages. I had inquired with yatra.com for a ladakh package. a day later i got a call from their representative Pradeep Singh with regards to package details. He offered me the package price and also offered complimentary hotel stay in Delhi as my package started from Delhi and i am located in Mumbai. i also told him to email the same to us. However the agent sent me package...

Dear Sir,

I have tried booking of Flight on 31st July 2014, The booking got canceled two times and both times amount deducted, I have called their help desk and they are not responding any reply about this, Have also sent mails many times not getting any reply.

Request your help to get money back

Name : Ramesh Giri
Email id = [protected]@gmail.com
Yatra Login id = rameshgiri26br...

Dear Sir,
With reference to my booking no [protected] (JD62H) it is brought to your notice that the AI 9i501 on 09jun14 was cancelled by AIR INDIA and i was given a cancellation receipt.I had raised request to Yatra.com to give me the refund however till date i have not received my refund. Kindly look into this matter as the total amount is Rs.17801....

Ticket booked on 22nd July Kolkata to Bangkok for 5 passanger. on 30th I asked what is the canceletion charge and procedure. Detail given by yatra and i asked them to proceed with specific passanger name. Next day wneh i didnot get any resopns, i called them to followup and meanwhile i got one email from INDIGO that all 5 ticket got cancled. I called them again and asked what has happened. They informed some one cancle all the tickets from...

Hello Sir,

My Reference ID is : [protected]( Booked @ 9 AM on 17-July-2014)

I didn't get my e-ticket still now.In which email Id you have sent my e-ticket.This is the mail id( [protected]@qatarairways.com.qa), I registered in yatra.com.

Please send the e-ticket to me in this email Id.


I sent 2 email and also raised complaint in your site regarding this issue.But there...

I had booked a flight ticket for the date of 11/07/14 from Chennai to Kolkata on 08/07/14 at 10.40 pm.I did my payment through net banking and it showed that money has been debited from my bank account but didn't return to the booking page but showed that access denied. Within sometime I got a call from Yatra.com support telling that my ticket hasn't booked yet and I had to book again in order to confirm it.I told him to credit...

This is to bring in your kind attention, the inconvenience I had to go through on our shimla trip. I had booked 3 nights stay for 2 families and hotel mayur dishonored confirmed bookings (YATA[protected] and YATA[protected]. We stood stranded there for 3 hrs. and your staff (Harit, Rohit, Sonia and Adil) could not arrange anything to cover up this mess. I had to make my own arrangements and shell out extra money on that. Money is one thing,...