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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Mar 26, 2024
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Yatra Online / YatraTrip.in reviews & complaints page 14

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A
Anubhav Gupta 21
from New Delhi, Delhi
Aug 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ref No 0208220070486: Money not refunded yet after 48 hours of cancellation

Address:New Delhi

I had booked a hotel with Yatra.com, reference number[protected] on 2nd of August, 2022. UPI reference is[protected] for the transaction of Rs 12, 867

I cancelled the booking same day on 2nd August 2022 but even after 48 hours my money has not been refunded. Customer care is not picking up my calls.

Please look into it and resolve my issue by crediting my money back to me....
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A
Anubhav Gupta 21
from New Delhi, Delhi
Aug 4, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money still not refunded even 48 hours after cancellation

Address:New Delhi
Website:Yatra.com

I had booked a hotel with Yatra.com, reference number[protected] on 2nd of August, 2022. UPI reference is[protected] for the transaction of Rs 12, 867.

I cancelled the booking same day on 2nd August 2022 but even after 48 hours my money has not been refunded. Customer care is not picking up my calls.

Please look into it and resolve my issue by crediting my money back to me....
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S
Sandeep0023
Aug 4, 2022
Aug 5, 2022
This thread was updated on Aug 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from my account but there is ticket not booked

Address:1101, 11th Floor, Tower B, Unitech Cyber Park, Sector – 39, Gurgaon – 122001.
Website:www.yatra.com

I was trying to book my flight from Bhubaneshwar to Jaipur for 27 August 2022 on 4th August 2022. When I was paying through UPI, I got message that the amount has been debited from the account, however, the ticket has not been booked. I am trying everything to reach to Yatra.com but they are not responding it....
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L
LokeshT1992
from Hyderabad, Telangana
Aug 3, 2022
Aug 4, 2022
This thread was updated on Aug 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight booking status pending with no update

Gorakhpur to Hyderabad
Booked on 3 Aug'22
Booking ID[protected]
Indigo Flight for 18th September 2022
Booking showing pending with no updates and refund. Tried reaching Yatra many times with no response .
Tried claiming refund with no success....
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N
nikhilbansal147
Aug 3, 2022
Aug 6, 2022
This thread was updated on Aug 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Made a payment but flight not booked.

I have made a payment through PhonePe to book flight number AI-777 on 20th august, 2022 for 3 persons. The amount for the same has been deducted but no booking is showing in my Yatra account.
PFA the details of the payment....
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E
erfgh
Aug 1, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked ticket amount got deducted but didn't get any refund

Website:www.yatra.com

I have booked a flight from bengaluru to kanpur for 15th sept, the amount of rs 4337 got deducted from my account as the charge of flight but I haven't received any flight tickets yet neither I got the refund for the same.
Could you please check this issue and let me know....
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I am S N Panigrahi. I have booked Online, Bina Resort through Yatra.com for stay from 23rd to 26th June 2022 at Nainital by paying Rs. 11227/-(Eleven Thousand Two Hundred Twenty Seven only) - Booking Reference Number[protected] and hotel Confirmation Number YAT[protected] for Stay in Nainital.

However, We Couldn’t Trace out the Hotel – The Address Provided by Yatra.com is Not Complete & Incorrect.

The...
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M
msinhahazra32
from Kolkata, West Bengal
Aug 1, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but service not booked

Hi Team,
I tried booking seats for flight through yatra .com upi payment method. Amount was deducted from my account but service wasnt booked. I want refund of rs 500 against my transaction ID[protected]. I booked the seats again by paying through credit card.

Thanks...
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A
amitchadha_54
from Delhi, Delhi
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Yatra is not refunding my cancelled flight tickets

I had booked a return flight thru Yatra portal (Booking Ref No[protected]. 3 passengers, Date of Journey 12th July DEL-MUM-DEL at 12:45 PM and Return Journey on the same date 21:55. Airlines-Vistara.
The tickets were booked on July 11 at around 10:00 am and was cancelled thru the Yatra portal around 10:30 AM on the same day. After cancellation on the yatra portal and i claimed for refund and got the message that we will confirm...
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A
Avi-2611
Jul 31, 2022
Aug 5, 2022
This thread was updated on Aug 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from my account but there is ticket not booked

I made a flight ticket payment of amount 2069 the amount got deducted from my bank account. I made the payment through gpay and the payment has been done. My money also deducted but ticket not been confirmed and also there's no show of whether where my money went. In my bank statement it is clearly shown my amount is Debited to yatra but I'm not getting any transaction history or booking

I'm being cheated i think so by yatra...
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C
Cocop
Jul 29, 2022
Jul 31, 2022
This thread was updated on Jul 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight ticket not booked

Address:Gurgaon

I have booked my flight from new Delhi to Mumbai for 12th aug 2022 via Yatra. Amount is debited from my account but I didn't get any confirmation mail for the booking. Reference no. Is[protected].
Mail id - [protected]@gmail.com
Contact - [protected]

Please help...
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S
Shivayogi Hiremath
Jul 29, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not received for flight

Address:Gurugram

Hi had booked domestic flight(PNR-CTDBYH) booking ref[protected] on 21st July through phone pay li ked bank ICICI. Blore -chandigarh. I cancelled the flight through indigo. Indigo had refunded the amount on 23rd July to yatra. I got email from yatra to raise refund request.i raised the claim on 24th July. On its website under refund status it shows, 'no such requests raised". When will yatra refund amount into account?
I am sick...
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A
ArnavGera
from Delhi, Delhi
Jul 28, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Yatra not refunding my refund from Indigo for 3 weeks

Hi,

There are 2 issues with Yatra I’m facing. Rs. 39290 was refunded by Indigo for cancellation of my flight
PNR - DK9KFS
Booking ID[protected]

1. Yatra hasn’t refunded my amount despite raising a request for the same and reaching out to their customer care multiple times (no numbers working, only email working where they’re sending the same system reply to every email escalation) for...
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D
Devd186
Jul 27, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Cab Booking in Yatra

I have booked a cab from Manali to New Delhi on 20th July 2022 from Yatra online website but i found out that the destination address is wrong written by the Yatra.

So i immediately cancelled the booking within 1 hour. I paid 1027rs in advance for this booking.

But Yatra is not refunding my money.
It is stated that this booking was no charge cancellation 24hours prior.

Here are the details...
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K
Kogantisrao
Jul 27, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Providing accommodation after receiving payment and confirmation for a hotel room

Date : 24.7.2022
Yatra.com :[protected]
I booked a hotel through Yatra.com vide Booking Reference Number[protected]. When I approached the checkin staff in the hotel, he is saying that there is no such facility of online booking by Yatra.com. When I am trying to show the booking references, he is saying get out as this has become a continuous nuisance with respect to Yatra.com. We (family) are on the streets for more than...
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S
Suhailssss
from Palakkad, Kerala
Jul 26, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invoice not provided

Dear Sir,

On 19th July 2022 I booked a hotel @ Nestway Asma tower Calicut by using yatra.com. Hotel Booking Ref Id :[protected].

At the time of checkout, the hotel management not provided the GST invoice of the hotel stay, and informed me that I will receive the GST invoice from Yatra.com via mail.

I am waited for 5 days, However I didn’t received any invoice from yatra.com.

Asper...
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V
vijay thite
Jul 26, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My payment was successful but ticket was not booked

I booked bus ticket on 26th July through yatra app. My transition was completed amount deducted from my bank but the ticket was not booked. Please check once and give me my refund back as soon as possible.
Email id- [protected]@gmail.com
Phone no - [protected]...
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S
scj_46
Jul 26, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the payment I made

I made a payment on yatra using my slice card gift voucher, also I paid extra amount from UPI but after doing all this the booking information is not seen in yatra application.

Moreover I tried booking my ticket again after 1st failure. Again I paid 1, 170 from UPI extra and tried booking the ticket. Now the irony is that my money was debited and there was no booking information on yatra again.

I'm pissed off...
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H
Hrsitsin679
from UNNAO, Uttar Pradesh
Jul 25, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Amount money is deducted but haven't received the ticket

My Amount money is deducted from my account but haven't received ticket
Please resolve the problem

My Email id - [protected]@gmail.com
Attaching the transaction I'd here .....
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M
mail2raman
Jul 25, 2022
Jul 27, 2022
This thread was updated on Jul 27, 2022
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Money deducted but ticket was never booked

I booked a ticket for 4 passengers from Yatra.com on July 19th for Lucknow to Delhi. The money was deducted from netbanking and i never got the ticket. After calling airlines, they confirmed that there is no reservation in our name. Yatra does not have any phone number to call either. This is bad customer service. Money was never refunded for more than 6 days. And the price of ticket also went up resulting in additional losses.
br...
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