Yatra Online / YatraTrip.in Complaints & Reviews

I have booked a ticket at yatra.com with credit car card no ending with 6215 but I didnt get refund today itself. I had booked today itself. But money got deducted but didnt get the refund.

Hotel booking done on 10th June.

Booking ID[protected]

Paid Rs. 40320 by credit card.

Cancelled the booking on the same day 10th June.

100% refund guaranteed.

But the refund amount of Rs. 40320 not yet credited to my credit card account even after two weeks....

I booked 3 tickets in a bus via Yatra app. Money credited to Yatra with Ref. NO.[protected] also. But no any type of confirmation or information message came to me neither in mail nor in sms or WhatsApp. Therefore I couldn't find my bus and couldn't even enquire the bus as no contact number received by me. So, I missed that ticket price and bus. So, it is requested you to refund that money.
My contact number: [protected]

Booked hotel through yatra.com paying Rs. 40320 using credit card on 10th June. Booking ID[protected]

The same was cancelled on the same day with guaranteed 100% refund.

But the refund amount has not been credited to my credit card account even after about 2 weeks.

I have cancelled two hotel booking from yatra on 16th June (ref No:[protected] and 17th June (ref No:[protected] but even now the amount is not refunded. There is no reply to email and complaints on the portal. No customer care available.

Worst Experience.

Hi,
I had booked a hotel through Yatra and compelted my stay on 16th/17th.
Hotel Booking ID:[protected] .
Hotel confirmation number: YAT[protected]
Complaint Number 'YA:32043033'[protected]My-Booking

Post that i have not received the GST bill.
When I approached them they are saying Hotel witll give.
When I speak with the Hotel they are saying Yatra has to give.

Is Yatra getting GST credit for itself and NOT PASSING IT ON TO consumers?

I need them to issue me a Tax / GST Invoice.

Dear Yatra Team,
I am informing you that my booking has not been accepted by the hotel authority. They informed us that the hotel (Rupasi Bengla, Puri) has no tie-up with Yatra.
Kindly refund my amount as early as possible.

I have booked a hotel room of Ambica Residency on 8th June 2022 (08.06.2022). But for some reasons I have cancelled it on the next day that is 9th June 2022 (09.06.2022). My booking reference number is[protected]. But till now I have not get any refund from yatra in my bank account. The total amount I have paid is Rs 5991. Please help me to get my money back as soon as possible.

Hi, i am writing in regards to my Yatra booking from bangalore to Singapore.
The booking shows not confirmed and PNR is listed 0000, i tried to contact yatra by all means and it routes me to writing a complain over mail for which the resolution time was 2-3 hours and its been more than 12 hours now with no response by any means.
I want to understand the state of my ticket because otherwise i can quickly rebook my tickets to avoid paying any surge charges and why is Yatra so irresponsible.I contacted Indigo who is the airlines i contacted and clearly they dont have any data of this travel as this must be an issue with Yatra itself.
My Booking IDs are :[protected] and[protected].
We appreciate if there is atleast a communication that this booking is through or not .

Regards,
Shrithi

Hello,

Its been over a month and Yatra team is unsuccessful in proceeding with a refund for booking reference number[protected] . They are highly unethical staff which shows solace through mails for delay in process and then ask for more time to proceed with a refund. I have been in communication with them for past one month for a simple refund and been in a email loop for over 6 times but they still give the same excuse.

I have booked a ticket on yatra.com and also the payment is done but no tickets were received. The payment was done through UPI.

Hi, i just book the hotel through the yatra website after fews day when i cancelled the hotel i recived the cancellation confirmation but money still not paid in my account

I have booked through Yatra for de rock jungle in Coonoor from 21st to 22nd of June 2022, but there has been no information about booking confirmation or mail, but the money has been deducted, I have paid an amount of 4497

Hotel Cancellation Ref[protected]

Its been 36 hours plus since I have cancelled but there is neither refund in the form of e-cash ( which is supposed to be immediate ) not any call from the company.

I booked a hotel through Yatra and went ahead and paid from my credit card. I got the money deduction message (₹30k). However, Yatra.com showed an error and said that the request couldn’t go through.

I checked with the hotel again and again but they did not receive a booking until i did it again.

Give me my money back RIGHT NOW.

I've booked the hotel room and paid for the hotel to yatra. But the hotel said that they have no connection with Yatra and no rooms were not booked by yatra website and also no rooms were left to book. I mailed to yatra and they said that they initiated the refund. But still I haven't received any amount. There is no customer service.

My email id [protected]@gmail.com
My moblie no [protected]
My booking reference no[protected]
I am try booking flights ticket Belgaum to Delhi but money deducted from my bank account but ticket not booking and not getting refund

On 8th June 2022 I booked bus ticket from Ahmedabad to udaipur on yatra. The money got debited but I didn't receive any tickets from your end. I thought it must be a glitch and in urgent need I again booked one ticket and the same happened the second time also.

Till then it's 13 June I have written emails to yatra. No customer care number is there for yatra on which I can complaint.
Ticket 1 amout debited: - 510
Ticket 2 amount debited: - 460

I request yatra team to take necessary action on this or else I have to go to consumer forum for help.

Good Morning,

Regards,

Hello, I have a booking with SriLankan Airlines with the Booking confirmation ID 6CMOLW. The passenger & itinerary details are as follows -

Passenger - MANNEM VENKATA SAI CHARAN
Airline booking ID - 6CMOLW
Phone number - [protected]
Email - [protected]@gmail.com

HYD (05:25) - CMB (07:20) | June 21, 2022
CMB (13:05) - LHR (20:00) | June 21, 2022
LHR (12:40) - YYC (14:30) | June 22, 2022

However, I got an email yesterday, from [protected]@srilankan.com saying that My first flight on June 21, 2022 | HYD - LHR was canceled & reaccomodated for a flight on June 22, 2022 | HYD - LHR.

I was bit worried and contacted the Online Chat support of SriLankan Airlines and the representative said that first two flights were reallocated as follows -

HYD (21:20) - CMB (23:15) | June 22, 2022
CMB (13:05) - LHR (20:00) | June 23, 2022

But the 3rd flight wasn’t reallocated
LHR (12:40) - YYC (14:30) | June 22, 2022
{Misconnection}

And the representative said that there is a transit error in LHR and I need to contact you in-order to get my flight from LHR - YYC reallocated.

So I request you to please look into this and assist me a with a proper SINGLE / ONE ticket for the booking 6CMOLW.

Note - 1) Please note that, as the flight cancellation and reallocation are in your side (SriLankan Airlines), I will get a free change and I am aware that I do not need to bear any extra charges. 2) Please also note that, I do not need a separately booked tickets for this booking as there will be immigration issues for me if you do so. Therefore, kindly provide me a with a SINGLE / ONE Ticket with a complete itinerary from HYD - YYC.

Airline is asking to contact you “YATRA” about this as I made booking through you.

I request you to put this query / booking error on high priority to clear this error. Please reply asap. I am looking for alternative flight from LHR - YYC as there is a Misconnection.

Thank you,

I haven't received my e-ticket yet, even after making payment of 12600 .Kindly requesting to send my e-tickets at the earliest.

My email id- [protected]@gmail.com

No response of customer care or email