Yatra Online / YatraTrip.in Complaints & Reviews

I tried to book a hotel with my sbi gift voucher. After payment a message was popped up to try again the booking becuase it is failed.but money was deducted from gift voucher. I tried to book again with voucher, it is showing that voucher was used.
I used my sbi gift voucher Because it has expire date today. If you will give refund in 2-3 days my voucher will be already expired. Please do something about it

I Sijol Jonu booked the Indigo fight ticket for PNR : ZUEJNH on July 2nd from Bangalore to Trivandrum via Yatra.com . After 1 hour I requested Indigo to cancel the ticket, Indigo has cancelled the ticket for full refund.

On July 5th Indigo has refunded the total amount to agency partner Yatra and informed me to check with Yatra for amount to be refunded to my account.

I do have the email proof with Indigo that they have refunded the money to agency partner.

I have been requesting Yatra daily from July 5th onwards and still I didn't get any money .

Yatra is telling they didn't get any money from the Indigo Airlines.

Hi I have try to book flight ticket from kolkata to bangalore for 26th October flight in 09/07/2022.But my ticket is not booked and money deducted from my account.Please help me to refund my money as soon as possible.I am attaching the transaction screenshot.
my mailid:- [protected]@gmail.com

I tried to book flight for two travellers from patna to dehradun on 8th July 2022 through yatra mobile app. And the amount got deducted from my account but tickets didn't get confirmed . I tried contacting [protected]@yatra.com but i am getting auto generated mails only and i contacted the third party Google pay as well through which I did the UPI payment and they are saying that from their end transaction is settled and i contacted my bank as well they are saying that amount has been debited successfully and they can not see any problem from their end. So can you please help me with this issue. What's the problem that my tickets didn't get confirmed and even if it didn't get confirmed when can I expect the refund.

Hello Yatra,

I made a cancellation for my hotel booking and chose the ecash option for refund which was meant to be instant.
I have still not received my ecash due to which I'm unable to make my future booking which may get filled up due to delay.

Please assist at the earliest and process the ecash refund.

Reference no[protected]

I, Felix Xavier Mecheril, had booked air asia tickets through yatra.com as under:

1). By Air asia flight I5-972 for COK-BLR for 27th JULY for 1 passenger. Ticket PNR No. S5126T, booking ref -,[protected] and paid the required amount through UPI.
1). By Air asia flight I5-972 for BLR-GAU for 27th JULY for 1 passenger. Ticket PNR No. S5126T, booking ref -,[protected] and paid the required amount through UPI.

Both the above tickets were cancelled by me almost a week back but the refund amount has not yet been credited to my UPI.

Kindly assist me in getting my refund.

Booked two tickets through Yatra.com from Vadodara to Bangalore. Amount got deducted but did not receive tickets or booking confirmation.

Amount deducted: Rs. 12573
Email id used for booking: [protected]@gmail.com
Date and time of booking: July 6, 2022 (10:16 PM)
Booking ref no.:[protected]

Attaching payment receipt

Solution needed: Either refund my amount asap or give me the tickets

Hi Yatra Team,

I tried booking a round trip from Bangalore to Agartala and Agartala to Bangalore while booking, My payment/amount got deducted but I didn't receive any booking confirmation on my whatsapp number or email id.

This was my first booking with Yatra and I did not expect this.

Very disappointed !

Attaching payment details for your reference.

Please help me get a refund or share booking details.

Regards
Rahul Singh

I made a transaction over booking from CCU to MAA .
Amount deducted from bank but Booking not confirmed.
It almost 5 hours but not yet confirm.
My₹ 8805 got deducted.
Transaction ID[protected]
Booking I'd - my[protected]
Refund my money asp

Payment is successful... But my booking details & booking mail is not confirmed... I did not get any confirmation mail from yatra side... & Also did not get details from in yatra app... Soo kidleyy concern my problem solve it as soon as possible...

Yesterday i book ticket for flight from goa to raipur for 8th of August but due to some issue amount got deducted from my account and no ticket was book
I booked my ticket from yatra's official app and paid through bank of india
My username for yatra is [protected]@gmail.com
I request you to plzz initiate my refund as soon as possible

On June 14th, I made a hotel reservation at Levana in Lucknow using the reference number[protected]. My payment for the reservation was Rs. 3096.46.
I had a confirmed reservation, but I had to cancel it on June 24 for a variety of reasons, and I still haven't gotten my money back as of today, July 6, 2022.

I kindly ask that you check into this and credit my account with the appropriate amount.

Have booked hotel for 3days paid 14600
reference number[protected]
But hotel is denying they seems they have not received any booking from yatra.com
This people there contact no. Are not working. They don't reply to emails also. Fake ...people.

Have booked accommodation for day, money has been deducted and displayed confirmed in application. But when we reached hotel they denied saying that we haven't received any booking from Yatra.

Reached out to customer care but response and its 4 day, dropped a mail as well but no luck. Request you take action on it. FYI: Booking ref ID :[protected]

I paid 1855/- by yatra. Come but hotel booking not showing & my money deducted I want refund. Customer care contact no not answering

I had a hotel booking with full refund cancellation option.
I have canceled the booking due to some unavoidable circumstances.
I haven’t received my refund yet and it’s been 3 days now.
Please process the refund amount ASAP.

Please find the details of payment

Reference number[protected]
Payment mode: UPI
Hotel name :Green Nest Resort, OOTY
Final Refund Amount Rs.15130

I have booked my round trip flight from Hyderabad to Andaman in May 2021 in Yatra app. The PNR is SR5P0H. I have not taken the flight and the airlines has provided the refund. I have claimed the refund amount in the app on June 2nd 2022 but the Yatra team is not crediting the amount to my bank account even after several mails. Everytime, they mail me the refund is processed but their is no refund from their side. The booking Ref No. is[protected]. Please resolve the issue

I booked the flight ticket with PNR X2DGGR on 20 june 2022. The flight booked for 9 July 2022 from chandigarh to hyderabad. But the flight got cancelled by airline and they refunded the amount to yatra on 29 June. But yatra didn't send me the claimed refund amount yet. I have to book other flight before 9 July. Kindly help me for the same..
Booking reference:
[protected]

Gautam Kumar

I booked my tickets yesterday from New Delhi to Buffalo but I received a call today stating that my tickets were not confirmed in such a case what is the process of refund.

Hi,

This is Vivek K
I have booked a Indigo flight from Chennai to Lucknow and at the time of payment I chose PhonePe UPI and successfully transacted amount to Yatra but the booking of my ticket was not there and it is unsuccessful.
Kindly see through the issue and Refund the money to my account.

I have checked and there is no refund status for the booking and there is no booking and there is no PNR number generated for the ticket.
Kindly Check and let me know
Please do the refund as soon as possibl and it’s been 3 days since I made this payment.
First I trusted Yatra but now the trust has gone.
I have mailed you at 10 AM and still there is no response from your side.
Your customer care number is also not working saying that due to COVID we are unable to reach you. What is this Yatra, it’s disgusting and I’m very disappointed with you and your services.
Do reply immediately.

I have mailed many times and called you many times. There’s no response from Yatra such a disgusting behaviour.
Refund my amount as soon as possible