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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Apr 26, 2024
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Yatra Online / YatraTrip.in reviews & complaints page 16

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A
Ankur S S
Jul 7, 2022
Jul 8, 2022
This thread was updated on Jul 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received in eCash a/c

Hello Yatra,

I made a cancellation for my hotel booking and chose the ecash option for refund which was meant to be instant.
I have still not received my ecash due to which I'm unable to make my future booking which may get filled up due to delay.

Please assist at the earliest and process the ecash refund.

Reference no[protected]...
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F
Felix Xavier Mecheril
Jul 7, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet received from Yatra.com

Address:Yatra.com
Website:Yatra.com

I, Felix Xavier Mecheril, had booked air asia tickets through yatra.com as under:

1). By Air asia flight I5-972 for COK-BLR for 27th JULY for 1 passenger. Ticket PNR No. S5126T, booking ref -,[protected] and paid the required amount through UPI.
1). By Air asia flight I5-972 for BLR-GAU for 27th JULY for 1 passenger. Ticket PNR No. S5126T, booking ref -,[protected] and paid the required amount through UPI.
br...
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M
marissablaise
Jul 7, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Yatra.com Ticket not booked but amount got deducted

Booked two tickets through Yatra.com from Vadodara to Bangalore. Amount got deducted but did not receive tickets or booking confirmation.

Amount deducted: Rs. 12573
Email id used for booking: [protected]@gmail.com
Date and time of booking: July 6, 2022 (10:16 PM)
Booking ref no.:[protected]

Attaching payment receipt

Solution needed: Either refund my amount asap...
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R
Jul 7, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but Booking confirtation not received

Hi Yatra Team,

I tried booking a round trip from Bangalore to Agartala and Agartala to Bangalore while booking, My payment/amount got deducted but I didn't receive any booking confirmation on my whatsapp number or email id.

This was my first booking with Yatra and I did not expect this.

Very disappointed !

Attaching payment details for your reference.

Please help...
+2 photos
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A
Aakash8934
Jul 6, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking not confirm else money deducted

I made a transaction over booking from CCU to MAA .
Amount deducted from bank but Booking not confirmed.
It almost 5 hours but not yet confirm.
My₹ 8805 got deducted.
Transaction ID[protected]
Booking I'd - my[protected]
Refund my money asp...
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P
Parama anandh
from Coimbatore, Tamil Nadu
Jul 6, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My booking is not confirmed

Payment is successful... But my booking details & booking mail is not confirmed... I did not get any confirmation mail from yatra side... & Also did not get details from in yatra app... Soo kidleyy concern my problem solve it as soon as possible......
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G
Gauri Chopkar
Jul 6, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but no ticket booked

Yesterday i book ticket for flight from goa to raipur for 8th of August but due to some issue amount got deducted from my account and no ticket was book
I booked my ticket from yatra's official app and paid through bank of india
My username for yatra is [protected]@gmail.com
I request you to plzz initiate my refund as soon as possible...
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B
Babita98
from mumbai, Maharashtra
Jul 6, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For hotel refund

On June 14th, I made a hotel reservation at Levana in Lucknow using the reference number[protected]. My payment for the reservation was Rs. 3096.46.
I had a confirmed reservation, but I had to cancel it on June 24 for a variety of reasons, and I still haven't gotten my money back as of today, July 6, 2022.

I kindly ask that you check into this and credit my account with the appropriate amount....
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V
Vanita.
Jul 5, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
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Regarding refund booking

Address:Yatra.com
Website:Yatra.com

Have booked hotel for 3days paid 14600
reference number[protected]
But hotel is denying they seems they have not received any booking from yatra.com
This people there contact no. Are not working. They don't reply to emails also. Fake ...people....
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V
Vinay_24
Jul 5, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted but not Hotel accommodation not booked

Have booked accommodation for day, money has been deducted and displayed confirmed in application. But when we reached hotel they denied saying that we haven't received any booking from Yatra.

Reached out to customer care but response and its 4 day, dropped a mail as well but no luck. Request you take action on it. FYI: Booking ref ID :[protected]...
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S
ShraddhaZEnde
from PUNE, Maharashtra
Jul 5, 2022
Jul 7, 2022
This thread was updated on Jul 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted booking not done

Address:Online

I paid 1855/- by yatra. Come but hotel booking not showing & my money deducted I want refund. Customer care contact no not answering...
+1 photos
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M
Meghali Sahu
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation Refund is not credited :reference number 0207220085473

I had a hotel booking with full refund cancellation option.
I have canceled the booking due to some unavoidable circumstances.
I haven’t received my refund yet and it’s been 3 days now.
Please process the refund amount ASAP.

Please find the details of payment

Reference number[protected]
Payment mode: UPI
Hotel name :Green Nest Resort, OOTY
Final Refund Amount Rs.15130...
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P
Poojitha_rao
from Jagtial, Andhra Pradesh
Jul 5, 2022
Jul 8, 2022
This thread was updated on Jul 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount not received even after airlines has provided the refund amount

I have booked my round trip flight from Hyderabad to Andaman in May 2021 in Yatra app. The PNR is SR5P0H. I have not taken the flight and the airlines has provided the refund. I have claimed the refund amount in the app on June 2nd 2022 but the Yatra team is not crediting the amount to my bank account even after several mails. Everytime, they mail me the refund is processed but their is no refund from their side. The booking Ref No. is[protected]....
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Gautamp1
from Panchkula, Haryana
Jul 4, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received by yatra

I booked the flight ticket with PNR X2DGGR on 20 june 2022. The flight booked for 9 July 2022 from chandigarh to hyderabad. But the flight got cancelled by airline and they refunded the amount to yatra on 29 June. But yatra didn't send me the claimed refund amount yet. I have to book other flight before 9 July. Kindly help me for the same..
Booking reference:
[protected]

Gautam Kumar...
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T
Jul 2, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Flight booking not confirmed

I booked my tickets yesterday from New Delhi to Buffalo but I received a call today stating that my tickets were not confirmed in such a case what is the process of refund....
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V
VivekK96
Jul 2, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount transaction successful to Yatra but Ticket Not Booked

Address:Yatra.com

Hi,

This is Vivek K
I have booked a Indigo flight from Chennai to Lucknow and at the time of payment I chose PhonePe UPI and successfully transacted amount to Yatra but the booking of my ticket was not there and it is unsuccessful.
Kindly see through the issue and Refund the money to my account.

I have checked and there is no refund status for the booking and there is no booking and there is no...
+4 photos
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P Vijayapriya
from Vellore, Tamil Nadu
Jul 1, 2022
Jul 2, 2022
This thread was updated on Jul 2, 2022
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Hotel booking confirmed with ref no. 0806220143434. but no room provided by the Hotel

I have made hotel booking through Yatra for hotel stay on 9th June 2022. but when i reached hotel they told they have disconnected the linkage with Yatra 2 years back and so no booking can be accepted with that. They also did not provide any room and so I and my relatives had to stand in mid of road at 11.pm which is very disgusting . Being a pioneer online website for hotel booking i never expected this type of service from Yatra. My Entire...
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kumar_sumit23
from delhi, Delhi
Jun 30, 2022
Jul 1, 2022
This thread was updated on Jul 1, 2022
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Refund for hotel cancellation

Address:Gurugram

Hi, i have cancelled two hotel bookings with Booking IDs[protected] and[protected] on 16th of June, 2022.
It has been 14 days with no communication and no response from Yatra.
Please resolve....
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kritikak22
from Kolkata, West Bengal
Jun 30, 2022
Jun 30, 2022
This thread was updated on Jun 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund under Yatra Assure

On August 26, 2020 I had booked a Yatra flight reference number[protected] at 11pm under the Yatra assure policy under which cancellation within 24 hours would be 100% refundable. On August 27, 2020 at 10:15pm I began attempting to cancel the ticket under the Yatra assure policy. However, the app kept crashing and showing error. As proof, I sent Yatra an email at 11:45pm showing the cancellation not working (attached). The next day, I...
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Sharad Musalay
Jun 30, 2022
Jun 30, 2022
This thread was updated on Jun 30, 2022
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Short Refund

Airline booking of GoFirst (Order ref.[protected]/ Booking ref[protected] for Sector Pune Bangalore was cancelled as Airline changed the flight schedule significantly. Airline made refund of Rs. 9806, but Yatra.com gave reduced refund of Rs. 6566 without any explanation.
Patrons should book directly with Airlines and not with such e-websites where hidden charges/recoveries can create dent to your hard earned money....
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