Yatra Online / YatraTrip.in Complaints & Reviews

I tried to book a flight ticket

2 adults from Ahmedabad to New Delhi
30 Sept Friday
7:20 am Go first flight

Via yatra.com and I did my payment through UPI and after the money got deducted no confirmation/ booking of my ticket is obtained

I have mailed them multiple times but not response
and have tried contacting customer support but they don't have
any individual on support on call and just can email them.

Support Ticket: YA:33494352

Please help to share my ticket confirmation with PNR number
or Refund my amount very urgently

Respected sir/ma’am,
This is the second time I booked a ticket for a flight from Chennai to Bangalore on 6th October 2022 and both the times, the money has been debited but the ticket has not been booked. Even on payment, the ticket is not booked and the session times out. And therefore, I do not get any confirmation mail or message from Yatra’s end. It is very frustrating and I have attached the payment details of both the transactions below. Kindly check and please do the needful. The amount has been debited on both the occasions. Please look into it and initiate the refund of both the transactions.
Thanking you,
Vishal M Kalmani.

This is my 2nd complaint I have been complaining again as if I have booked a hotel on 4 of August 2022. My money of amount 1412 have been deducted from my account but I don't got any confirmation regarding booking and my money not refunded in my account. I have mail in yatra.com regarding this they told me that they refund money on 18 August 2022 and if my refund don't credit in my account talk to my bank branch. And I contacted to bank no money have been credited in my account. They don't even reply me after that. If they don't give my money back tell me directly.

Hello
This is regarding a domestic flight ticket that i booked on 19th september 2022 (chennai to kochi) .however the booking was unsuccessful but the money got debited from my account.Please do the needful
And update regarding the booking status of the ticket.

I booked a SpiceJet flight from Goa to Pune for 19th September 2022 scheduled at 13:25 hrs and the is debited from my account for the same but I haven’t got any confirmation.

I booked a SpliceJet flight from Goa to Pune on 19th September 2022 scheduled at 13:25hrs. The amount is successfully debited from my bank account but I haven’t received any flight confirmation.

HI Team,
I have made booking of hotel "Estuary Sarovar Portico, Poovar Island, Kerala" on 08-September at 8.52am. I have made Payment from ICICI Bank Credit card of Amount Rs12, 826 at 8.52AM. The transaction successful message was shown on Yatra site and the amount is deducted from my Credit Card. However, the booking is not shown anywhere.
PLEASE NOTE THAT THIS IS MY THIRD BOOKING AT THIS HOTEL. Earlier booking were done on 6th and 7th of September. However this Booking is done on 9th of September morning 8.52AM.
Please check and confirm the booking and reverse the transaction at your end. My Details are mentioned below:

Email ID: [protected]@yahoo.com
Mobile: [protected]
Transaction from: ICICI Credit Card
Name on Card: Ashok Kumar
Time of Transaction: 08-September, 8.52AM
Amount of Transaction:

I tried to contact Yatra but the phone number provided does not work. I sent email, raised ticket on 09 September. However, till today 13th September 2022, I am waiting for the acknowledgement from Yatra that they have received my request or email. Getting the amount back in account is distant dream. Worst and poor service from Yatra. Once the money is deducted from your account, there is no way we can track the transaction history, there is no customer service from Yatra for hotels.

The booking details are mentioned below:
Email ID: [protected]@yahoo.com
Time of Transaction: 08-September, 8.52AM
Transaction from: ICICI Credit Card
Amount of Transaction: Rs12, 826

33377234 interaction id
I registered complaint via mail. I booked online flight ticket from kolkata to indore(and return) of charge ₹18559.
Though money deducted from my account but no confirmation mail received and no booking status is showing on the site.
I talked to paytm customer care and they said they have made the payment and the issue will be resolved from your side.
Kindly resolve this quickly because the amount is substantial and I have to book another flight.

I’m writing in regards to a flight booking that I made on Yatra.com on 16th September 2022, 9.55 PM(IST). My money got debited but the flight was not booked. I have already raised support ticket on your Yatra application but no one seems to revert back on it.

May you please resolve this issue at the earliest and process my refund. I would be forever grateful.

Please find the details below.

Flight details;

Name : Aditya Dushing
Email id : [protected]@gmail.com
From : Bangalore to Mumbai
No of tickets : 2
Name of the travellers : Aditya Dushing, Viraj Aher
Date and Time : Sept 26, Monday 21.45 IST (Indigo Airlines)
Amount : 4820 Rupees
Upi transaction id :[protected]

I have paid money using phonepe upi but booking confirmation or ticket not received yet.Money has been deducted from my account

Sir mene abhi Skyscanner k through aapke website se patna indore ki ticket book kr rha tha but jaise payenge option m gya payenge request aaya and jaise mene payment Kiya phir wapis page p gya to vo refresh ho gya and automatic phir s payment window khul gya and mera payenge acount se cut gya .. pls sir kindly help me or back my money. I want to book a flight.
UPI refrence no[protected]
Email- [protected]@gmail.com
Number - [protected]

Please refund the money as soon as possible as i have no money to book other ticket unless you refund this to me

I have booked a flight ticket for 2 people from mangalore to Hyderabad for 25th september on Yatra website through Skyscanner app.

Then the amount was debited but ticket was not booked. I waited for 48 hrs but still no reply from either bank or yatra.

I booked the ticket at 11:53 A.M on 13th september and paid through Paytm. The linked bank account with Paytm is Union Bank Of India.

Flight Details - INDIGO - 6E 7142
20:45 - Mangalore
22:30 - Hyderabad
I am adding all the images necessary

I booked a hotel for two days at Munnar, Kerala.. after cancellation no refund received to my wallet. I tried to call customer care but no response. I have to book hotel in another day, pls refund soon

Team,

I booked both way ticket via Yatra.com and canceled it due to personal reasons. I got an email from Yatra that a refund has been received. please follow the steps to get the refund processed.

Dear Customer,

This is regarding your refund query for Booking Reference number[protected].

We have received the refund for your PNR - C1PMYP and Q4MG8G. Kindly follow the below steps to claim your refund.

Step 1: Click here to login into Yatra My bookings section.
Step 2: Click on the Check Refund Status Button for PNR - C1PMYP and Q4MG8G.
Step 3: Click on the given link to claim and process your refund (highlighted in yellow color).

I followed the process and I submitted the refund amount to be credited to my account in 2-3 days for the amount of INR 3770+1401=5171. However, once I submitted. The refund amount suppose to be credited to my account within 2-3 days, but till the date I haven't receive the money.
I want to bring this to the attention how Yatra.com fooling people and taking their money and not refunding it. I have attached the screenshot of the airline refund completed. and also the email I received from Yatra.com

I booked flight tickets on 12th September 2022, from srinagar to lucknow and back, the amount was deducted from my bank account but tickets were not booked amount 10293
Email ID rajatsingh.[protected]@gmail.com

Tried booking a flight from Kolkata to Bangalore on 4th September, 2022. The money got debited from account but did not get any booking confirmation. On further enquiry with the bank they confirmed the money is transferred to Yatra and provided transaction ID and Ref no.
Mailed Yatra.com with all details and bank statement screenshot, but they clearly declined and i didn't get my money refunded. Moreover they are not very prompt with mails either. Their website does not provide any helpline number for booking flights making it all too worse.
Yatra please refund the money.
Here is the email id to reach out ritushreebanerjee98gmail.com

My flight tickets amount deducted not for confirmation flight ticket

I booked a ticket via UPA...My payment is done and amount got deducted by i havent received any confirmation sms, mail or its not even reflecting in the yatra app

I have booked a bus from Bangalore to Nagercoil on 29th Aug and I had to cancel it 2 days later so I cancelled the same on 31st Aug and in the site it was stated that I am entitled to 10% cancellation charges and 90% refund would be given to me. It's been 12 days since I cancelled, till not I haven't got the refund yet. There is no further updates from Yatra.