Yatra Online / YatraTrip.in Complaints & Reviews

My booking Id is[protected].Already I had overviewed my refund status over and over again as it is still under process.As it is already been 5+months.When I contacted the British airways they are asking me to contact them through you.I had waited recklessly. Do the need for this and contact them to do this quickly and kindly update the details on the informations as soon as possible

Tried to book the Big bus in yatra bus is not booked but amount is deducted

This is regarding refund of E ticket no[protected] which yatra has processed from its own and taken refund from Air India and not processed amount to me and not even informed me that they have taken refund of the ticket.

This ticket was originally booked from Yatra for travel of delhi to Chicago and Chicago to delhi in 2020 which we could not use due to lockdown and rescheduled it for 2021 from AIR INDIA office for following dates:

Traveler details- Shri Bhagwan tyagi

16 March 2021 - Delhi to Chicago
23 Jul 2021 - Chicago to Delhi

My father Shri Bhagwan tyagi boarded the flight on 16 March 2021 successfully. when I called Air India in may 2021 to change the travel date of 23 July 2021 which is scheduled from Chicago to delhi, it was informed by Air India representatives that Yatra has already taken refund for this ticket.

I have mailed no of times called numerous times but they just tell wait 3-5 days and all. They just sitting on my money from months and harrasing their customers.

Please do the needful and request to give directions to Yatra to give refund and also have to pay for mental harrasement also.

Pls note this people has not confirmed my bookin and coustomer care is not responding, even amount has been deducted my booking number[protected] atleast cancel my booking and refund it i will book in other website

Hello my self muhammad yusuf khan … i have booked ticket through yatra.com for flight from lko to patna of 2nd august which has been cancelled at 21st of this july has not been refunded … will you kindly assist me with my issue please .. Reply me With a Great Response

I tried to book a room in Hotel Radisson, Lucknow on 25.07.2021 using yatra.com through my email I'd kunal.[protected]@gmail.com and mobile no. [protected].

I paid an amount of RS. 2624/- through upi but did not receive any message or email regarding booking confirmation. Eventually, I booked a room through other mode.

Till date, I have not received refund of RS. 2624/- from yatra.com

Booking ref no[protected]
Main subeh 7baje se pickup location pe khara hu koi v bus ni aayi h jab maine bus operator ke number pe baat ki h tb unhone bola meri bus muzaffarpur se khulti h so ap koi v bus pakar ke muzaffarpur a jaye jo patna se muzaffarpur ki distance 65km h And bus operator wale bol rahe bharat petrol pump se 200rs le lo and muzaffarpur koi v dusri bus lekr a jao and refund ke liye bol rahe h jisse apne booking ki h usse baat kro so plz jitni jaldi ho meri booking ka total paisa refund kre and plz chek recording of bus operator

Hi,

I tried to book a flight from New York(JFK) to Kolkata(CCU). The money (36992.00) from the bank account got debited but the reservation wasn't made. The email id I provided while booking was [protected]@gmail.com. The transaction id is[protected]. Please resolve the issue and credit the amount back. Thank you.

Hello

I have booked a flight ticket from Kolkata to Phuket on April 2020 and I have received the mail stating amount of 136566.00 so I have shared my bank details but again after enquiring of refund status my refund money got deducted and asking me of my account details.
So in respect to that if my problem not solved I need to file a case in consumer forum. My refund details is[protected]

Regards
Mausum
[protected]

My booking reference number is[protected]. the refund for the cancelled flight was initiated from the end of the yatra trip.
my refund has still not been processed from the end of the bank.
my refund reference number is[protected].

Hi Team,

This is Anmol from Jammu. I booked a room on 8th July 2021 through yatra website for a domestic hotel booking id:[protected] in a so called DELUXE ROOM WITH LUXURIOUS FACILITIES, HOTEL TRINETRA, PATNITOP

PLEASE SEE THE ATTACHED PICTURES TO GET A GIST OF MY EXPERIENCE.

I am disappointed and sad to reiterate that this is a serious concern on Personal Hygiene, Safety, Customer Care, Satisfaction, Experience in such a pandemic time when Hotel Staff and Yatra doesn't care about any of these following concerns:

- Pillows, Pillow Covers and Bedsheet dirty and stinky (used ones)
- Rooms were stinky including bathroom
- No basic inventory provided like Tea/Coffee sachets, Toiletry etc.
- Dirty glasses, cups, electric kettle (used)
- Wall covered with pan masala spits and what not
- Burnt switch boards
- Used slippers
- Floor mat and all the material present inside the room was dirty and stinky

No words to say anything further, I want a refund for my booking and apology for the inconvenience caused.

Please contact me on [protected] or [protected]@gmail.com email id.

Booking amount : Rs 3293(bill attached)

Hi i booked 2 tickets from delhi to manali on 8th july. money has been deducted from account but tickets not booked. my mail id is [protected]@gmail.com and registered mobile no is [protected].please refund my amount.

I have requested for my flight ticket refund on January 23, 2020. I booked Air India flight ticket through Yatra.com and missed my connecting Air India flight due to bad weather conditions. Air India agreed to refund the whole amount but Yatra is taking more than 1 year 6 months to process my refund. If Air India doesn't have problem in refunding then why Yatra is taking such a long time? Yatra booking reference number[protected].
It clearly seems Yatra need no future customers.

Yuvaraj Mahendran
+49-[protected]

Bookings ref number is[protected]

I was booking ticket . I tried to book 2 time one after the other for same ticket . 2 times my money was taken but the ticket was not booked. Transaction failed was shown in yatra page but amout 9788 was reduced and no ticket confirmed. What's this happening. Can u plz pay our amount back asap. Plz do respond

I was trying to book a ticket in the name of Anshumat Dwivedi for Flight no 6E 5066 Indigo flight scheduled for 14.20 hrs from New Delhi to Patna for July 1 2021. The payment via paytm UPI was successful Order ID 14300621
0049730-[protected] for the amount 4, 495 rupees at 1.28 pm on 30.06.21. But the booking confirmation has not come. Please confirm the booking soon or refuind my money. my mobile is [protected]

Yatra reference no.[protected]
I have not received any refund from yatra even though I have been following up for over a year now! MORE THAN A YEAR !!!

Its MY hard earned money which is blocked and even amidst the crisis of covid you are not returning MY own money !

Whenever I follow up by mail they give me a tentative time of 3-4 months, then 40 days, then 30 days ..blah blah blah
Airline says they have already processed but these guys are not giving it !!!

Never trust Yatra with your money

Sir, after my flight ticket cancelled yatra has mentioned that they refund me on 07/06/2021and they mentioned that refund has been successfully credited in my account on 07/06/2021. According to them the money will be reflected in the account within 7 working day. And these 7 days are over till now(i. e I didn't get my money back. I have received a refund reference number through the mail and the reference number is as follow :
[protected]

I was trying to book my rail ticket from yatra app from Patliputra to LTT but due to some technical errors my amount got deducted but tickets was not booked.I tried contacting customer care of yatra but i was unable to connect with them. I also emailed them regarding the issue but i didn't got any call from them, now it's more than 1 hour and I don't know how my money(Rs.11, 317)will be refunded. Please help me to resolve this issue.

I booked a hotel through yatra on 20th June 2021 i.e.today.I found that the money amounting 3668 has been deducted but the booking is not done and I haven't got any booking/confirmation details.
UPI ID:[protected]
Please resolve this issue so that I can go ahead with the booking.