Yatra Online / YatraTrip.in Complaints & Reviews

Due to lockdown started in March, all the airlines had to cancel the flights. Indigo cancelled my ticket and refunded the amount as well. But the agency (Yatra) through which I booked the ticket, has not refunded my money....

I canceled my ticket on 22 july 2020 but now my money has not been given back. I want my money back asap. Pnr no sd4hhb
Ref#[protected]...

I booked air tickets (Round trip in indigo) of 3 of our family members for ccu to del on 26/02/2020 through yatra.com vide pnr nos : ap69ge &. Nng4rn. But due to covid-19, scheduled flights were cancelled and on my request of cancellation, the concerned company refunded whole amount of money. But as an agent, yatra.com barricaded payment and overcharged as well as deducted rs 15426.00 (Excluding commitment of refund of rs 996.00) unprofessionally...

I booked railway reservation ticked through yatra.com on 15july2020 for delhi to nagpur, but booking not completed by yatra.com and they took my money from my bank and still not refund and they don't send any status, no customer care number. Yatra is biggest fraud in india. For this indian government ban this site....

Respected team,

I request you to please:

Note i am trying to apply 1 gift voucher code
Note after the voucher code has been applied, the amount gets deducted from the total (Attachment 1)
Note i am not trying to make the balance payment through credit card and i am getting the attached error (Attachment 2)
Resolve this error for me so that i can apply the gift voucher & pay the balance...

I cancelled a reservation made through yatra.com

Given the unprecedented spread of coronavirus in india and especially in usa, my parents decided not to travel due to health risks associated with the travel. Both my parents are old around 60 years of age which makes them very prone to coronavirus attack. Hence, i cancelled the tickets through my online account at yatra on 04/april/2020 and received a confirmation from them....

I booked my air ticket for Aizawl from Dehli at 21st of July 2020. It was a connecting flight i.e. from Dehli to Kolkata, Kolkata to Aizawl. But Due to the coronavirus issue, the airlines suggested me to cancel the flight as there was no other available flights. And i did that, And they have initiated a refund from their end. Saying " the refund is up to the travel agency". But in yatra, when i check online i can see that my flight status...

I booked ticket from Surat to chennai(INDIGO).My Ref no is [protected], PNR no QQMP2B & LISCSM Date of Travel:27/03/2020.Due to Covid-19 My flight is cancelled, My booking ticket price is not refunded they said amount is in the form of Credit shell use the credit book ticket with in a year.I am not accept this things i need Refund money only....

Bas booked 14/April 2020
Book Kiya tha
ref no[protected]
Set no 11 U
Bus PNR 55Q5RUYZ
BUS name Dolphins Travel
Mumbai To pusad
Amount 15000...

Booking Reference id[protected]
Date 20 July 2020
Bus ticket from Gorakhpur to Delhi
Bus is cancelled by operator & refund is processed by operator to yatra.com
but yatra is not refunding money to customers. All of their customer care no. are not working & they doesn't reply to mails....

Booking reference no.[protected] train from basti to ltt booked on 25june 2020 & travelling date was 15th july 2020 which i cancelled on the same date of travell & irctc said i will get 50% refund i booked fron you yatra.com so ill get refunf from ur side its more than 10 days i didnt receive my refunf till i tried to call you but didnt connect pls sove as soon as possible my registered mob no.[protected]...

I am not able to book my flight using my credit shell. It’s showing i got to drop a mail to [protected]@yatra.com. I have done it so many times but no one calls from there. This is limit. Atleast yatra should have customer care facility. I am just fed up of yatra. Worst services....

I had recently book flight tickets on yatra.com on 13th july 2020 and my date of journey was 8th august 2020 but on 23th july airlines cancelled my air tickets due to covid-19 and refunded full amount of 15660 towards yatra.com but when my tickets was cancelled then yatra sent an e mail where they shows only 1276 rupees of rufund towards to me.. It is not fare, if airlines send full amount towards yatra then it is their responsibility to...

IDear Sir
Ihave received the email from spice jet customer care that they have already refunded the payment to you, but you are intentionally not paying to my account regarding the.:PNR .:TJ585B . T
The email of SpiceJet is as follows -
This is with reference to your request for refund of booking amount for the above mentioned PNR.

We would like to re-iterate that we have processed the refund of INR 5561...

I have tried to reach yatra dozen times. I got a reply only once and that too useless. Its been 3 weeks. I was supposed to get the refund by now but i didnt get it .
Yatra reference number[protected]

I have contacted the airlines and they did initiate the refund on 3rd July, why would it take this many days for refund...are you playing with customers emotion ?
I saw 100s of customers complaining about this...i...

Hi,
International flights booked through yatra (Order id[protected] were cancelled in early may. I have been ever since following up for refund processing (Ya:[protected] however refund has not been provided yet.

The flights were scheduled from india on 30th may 2020 and return on 10th june (4 pax, delhi - moscow). Cancellation notification from airline was received in 1st week of may.

I've...

My parents return flight was cancelled by singapore airline. I emailed to yatra.com for processing refund. Return flight was on june-24, today its almost one month, but yatra did not processed my refund request. I emailed them around 20 times for refund. Yatra reply is same, we processed your request but singapore airlines has not processed refund. So, i asked singapore airline for status. On july 22, singapore airline response says they...

I am getting newer surprises from yatra!!!

I had booked flight with yatra ref[protected].

Instead of a full refund, app. 25% fare has been deducted and that too has been kept in e-wallet.

Since the flight was canceled by air, thereby full amount should be returned!!!

Secondly, what the point of keeping it in e-wallet. If the airline company has returned the amount, that should...

I booked a flight on 16 july 2020 which unfortunately did not get book but the money got deducted. I did not receive any confirmation from yatra regarding the refund initiation. I have already sent them in email 6 or 7 times and did escalate the issue by submitting complaint on their app but they don't seem to respond on that....

I booked bus ticket for vapi to ahmedabad for rs.482 (Discounted). But bus owner refused to accept my booking and said they are not accepting online bookings. And he said he will he will cancel the booking and the amount will be refunded shortly. And it's been 16 days still i didn't get refund. So i am requesting you to please review this and refund the amount asap.

Booking date: 4th july'20
Booking id:[protected]br...