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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Apr 26, 2024
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Yatra Online / YatraTrip.in reviews & complaints page 46

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B
Burhan Peethwala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

air tickets / refund not processed after 3 month's

Refund details yatra ref[protected]

Flight was cancelled by airlines but yatra has not processed refund or amount not credited to my account till date....
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D
drkeyurparikh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking Reference Number YT39070340

Address:[email protected]

It is now over 8 weeks since the cancellation of Rwandair PNR UNK2N8 and I donot see my refund for Yatra Booking Reference Number YT39070340
Rwanda Air cancellation
RwandAir has already refunded the entire amount to Yatra 10 weeks ago .
Please check and inform me of the update
I am Dr.Keyur Parikh, Chairman of CIMS Hospital, a 200 Bed Hospital in Ahmedabad.
I have been ordered by my government(Ahmedabad...
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I booked international round trip flight and due to covid my return flight got cancelled. This incident was happened in february starting, when lockdown was neither started nor announced in india. Pnr okzrtg and booking ref is[protected].
Yatra is not refunding money, however the money has been immediately refunded to yatra by airline company indigo. But even after multiple reminders yatra is not returning my money. Every time i...
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P
Parijat Banerjee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i purchased flight ticket but didn't get ticket details

I bought flight ticket from kolkata to nagpur on 10th july. I paid 4614/- via google pay app and my money got deducted from my bank account. But the yatra page said flight booking unsuccessfull and didn't refund money nor gave ticket....
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G
gsinghrajputana
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Regarding refund of failed booking

I booked flight from mumbai to visakhapatnam on 30 may 2020 through yatra.com ticket booking was failed but the amount was deducted from my bank account i have logged in with my mobile number [protected] and the amount was deducted from my sbi bank account no.[protected]. I need my refund urgently and my sbi bank transacation number was [protected]igairwnndo for the amount of 14003 on 30.05.20...
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Kindly note, i have booked my flight with goair through yatra.com after the govt of india/ civil aviation ministry announcement of opening the domestic airlines from 25th may 2020. Flight no. Is g8-321 of 1st june 2020 (I. E. For tomorrow). I have been trying to do web check-in for the last 36 hours but it always shows an error no such flight available though i have paid fully for this upcoming flight. I have written many to many times in...
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N
Neeraj Dhiman08
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Refund not initiated

I have booked flight tickets on 18 apr 2020 (Travel date) for my family (Wife and son) bengalore to jaipur due to corona they are not able to travel however flight company cancelled the tickets, as per govt statement flight company have to refund full amount.

It's been more then month still no refunds had been initiated. I need help to get refund as sson as possible....
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G
gsinghrajputana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but ticket not booked for my mumbai to vizag flight

I have booked a flight ticket from mumbai to visakhapatnam on 30 may 2020. The amount was deducted through upi payment from upi id [protected]@ybl from my bank account but the ticket was not booked. I need refund as soon as possible. I have logged in your website through guest i'd with phone no.[protected]....
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Have booked two flights and got refund for only one from indigo and yatra is saying that air asia has not refunded them and i need to contact air asia to get my refund back as per the last communication i contacted air asia and they are saying they cant initiate refund until or unless yatra has requested them so what should i do now if you are telling bloody lies to customers that you have already requested.
Please dont make us fools...
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R
Raga_k
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not yet credited but airlines confirmed refund done to yatra

My flight booking for travel on 16-april 2020 has been cancelled by indigo due to covid-19 and amount was in credit shell form., then i have requested for refund as per dgca guidelines, hence indigo has initiated refund on 27-april 2020. But still no mail/sms from yatra regarding my refund. Pnr - og7fnf. Indigo sent a confirmation mail for refund sent to yatra account (Riya travels). Please check and confirm when will i get my refund. Its...
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F
faisalmechster
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money fraud

Address:Delhi

I booked international round trip flight and due to covid my return flight got cancelled. This incident was happened in february starting, when lockdown was neither started nor announced in india. Pnr okzrtg and booking ref is[protected].
Yatra is not refunding money, however the money has been immediately refunded to yatra by airline company indigo. But even after multiple reminders yatra is not returning my money. Every time i...
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B
bibhu1973
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund on cancellation

I have cancelled my booking on 18th march'20 against yatra ref number

[protected]. However till date i have not received the refund....
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A
Anik Bhowmik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not given after 3 months | yatra fraud | international flight

My airline lot airlines has confirmed that they have refunded yatra as my flight was cancelled.

My pnr: ted2my

To which yatra had previously replied that they have not received any refund. My airlines has said that yatra is making false claims, kindly provide the refund application number for the same.

Please provide this at the earliest or i shall sue you by taking matters to ministry of civil...
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I
Ishakush
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Yatra not refunding money

Yatra not refunding money that the airline has credited them on May 10....
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S
shoebalig
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating with refund money

Yatra is holding my money for more than 5 months not refunding, however the flyer company indigo has refunded money to yatra.
Every time i called yatra they said it will get credited to account in 2-3 working days. Now customer care no also disabled.
I send multiple mails to [protected]@yatra.com, all are unattended. And never responded. I tried their # chatbot, it always says that the ammount will be immnitiated and refunded withiin...
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V
Vishnu kp
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Refund cheating

Yatra.com my refund was initiated 40 days back with reference number[protected] and i was supposed to get INR 3948 and I waited 40 days for this and didn't get the refund.. Again I complained and now they have initited INR 1752 ... So what are u guys doing.. Making customer wait for 40 days and then cheat them.. I have proofs for everything where ur customer care has sent me an email regarding the amount of refund.. This is kind of cheating...
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My refund was initiated 50 days back with reference number[protected] and i was supposed to get INR 3948 and I waited 40 days for this and didn't get the refund.. Again I complained and now they have initited INR 1752 ... So what are u guys doing.. Making customer wait for 50 days and then cheat them.. I have proofs for everything where ur customer care has sent me an email regarding the amount of refund.. This is kind of cheating guys.....
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Address:C128, Fourth floor, Sector 21

My flight ai-417 to ranchi was cancelled after the government resumed the domestic flight. I was provide with provided with a delayed certificate and told will get a full refund but after raising a refund request i got a mail from you guys stating that you can only reschedule your flight that to before 15 june 2020. As per the current situation either flight are available nor i am will to travel in pandemic. As stated in your mail after 15...
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Address:1102 manisha tower Rambaug colony kothrud

I have booked ticket from yatra for mumbai to calgary for 16 april. My flight got cancelled and i haven't got replied from yatra. Now we are trying for full refund as it was not cancelled by us. They saying discount amount, insurance and convenience fess will not get refunded. Other travellers are giving full refund in this kind of situation but yatra is loiting people...
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S
Shuvadeep Dutta
from Bengaluru, Karnataka
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Shared a fake refund transaction ID. Refund not processed.

I got a message from Yatra.com on 11th May that they have processed a refund of INR 13406.50. I waited for 10 days but the amount was not credited to my account. When I checked with my Bank, I got to know that there was no refund done by Yatra.com. The transaction ID also is not valid.

After this, I asked Yatra.com to share proof that they have transferred the amount. But no proof has been shared till now.

In...
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