Yatra Online / YatraTrip.in Complaints & Reviews

What kind of reality check they are talking about. I booked my daughter Air ticket through Yatra.Com (famous website of India) Shirdi to Muscat to Shirdi (21 March to 29 March )before pandemic hit or lockdown was even imposed. Now flight was cancelled due to lockdown and now they are not refunding the full amount. Instant of 23500 INR I received only 8312 INR after writing lots of emails I am not getting any positive response from Yatra....

Which type of convenience it is?
I did not travel because of the cancellation done because of Government regulations in Pandemic. So, Yatra has exploited me by holding my convenience fee. However, Government of India claimed 100% refund against cancellations done because of Pandemic. I request you to release my 300/- as early as possible....

I had booked a return flight for my parents from usa to india for 7th may. But since the lockdown was extended in india the flight was cancelled by the airlines. I called the airlines and they confirmed me that i could either request for a future date travel or a full refund. But since it was booked through yatra.com they wont be able to do it and i would have to reach out to them to get my full refund. I raised this request with yatra more...

Me & my family were to travel to us on the 14th of may & back in june. But due to uncertainties around covid19 we cancelled our ticket (Ref no[protected] on the 7th of april itself & got confirmation from yatra website that the refund is being processed. It is more than 2 months now & they are not responding nor reachable on the phone. This is completely unacceptable. It has also come to our notice that when the ticket was issued there...

On 19th may 2020 i was booked a two tickets from tirunelveli to hosur.. Due to covid-19 no buses are running but yatra allowed to booking the tickets. After i'm aware about bus cancellation due to covid-19 i was cancelled my tickets. But still the amount was not credited to my account... I already sent a mail to yatra they are not tevert to my mail..

Ref no[protected]
[protected]...

I had booked a domesticair ticket from yatra and the flight got cancelled due to covid-19. Airline, air vistara confirmed the full refund over the mail and asked to speak to yatra customer care but the customer care people has reverted that the zero refund will be there. I am pasting the revert from airline. Kindly help.

Dear mr
Roy
Greetings from vistara
With reference to your email
We would like...

My flight from pune to ranchi, 19th june was cancelled by goair, i am sending emails continuously to yatra and goair but no one is responding back on my refund, please help...

I booked an air ticket by yatra app from hyderabad to lucknow via delhi. For this i paid 3205/- on 6th april 2020 for the travel on 21st april 2020 (Transaction details are there in screenshot attached).
This ticket got cancelled because of the lockdown so, i rescheduled the ticket for 11th may 2020 for which i paid an additional fee of 298/- as the fair difference to the airline goair at their website. Because of the extensions in...

I had booked a round trip flights to Kozhikode from Hyderabad for 4th and 14th April. These tickets got cancelled due to lockdown and Yatra assured that the money will be stored in a credit shell to be used for one year and till September the ticket can be easily rescheduled as well. But when I am trying to book tickets with this amount from Yatra I am getting an error message saying “Special round trip fares are not eligible for partial...

I booked a flight for me and my daughter for dated 11th april from chandigarh to srinagar with reference # [protected] but flight got cancelled due to lockdown. As per yatra team, airline has credited the refund amount in credit shell which can be used for same destination and same passengers within one year. However indigo flights are not operational on this route so i am not able to use the credit shell that's why i requested for refund...

Pnr# nempja

As confirmed by spicejet, the full amount was refunded to yatra on 13th june. But while following the steps to book tickets through yatra, i'm not able to see ant option of 'book using airline credit'.

Unfortunately, there is no contact number or chat to speak to a support agent. Hence i logged a ticket through portal but there is no sla or acknowledgement. Hence, i need to wait for an indefinite...

I have booked tickets from DELHI to TORONTO on Dated 05/03/2020 and NEW YORK to DELHI on dated 21/03/2020 vide booking ref no. YT[protected]CATHAY PACIFIC) through a travel agency YATRA.COM, due to COVID-19 my return Flight got cancelled and rescheduled on 31/03/2020.
after the first lockdown extended all the airports shut down as well as all the flights grounded. I got a mail from Cathay pacific which is clearly written on that who...

I am constantly asking for refund since one month bit there is no response i am getting message that the status will be updated in 48 hours but still there is no news about my refund
I had book round trip ticket from yatra for goa (3 persons) from 17/05/2020 to 21/05/2020
Kindly update the status asap
Genu george
[protected]
[protected]@gmail.com...

This is with reference to flight booking i made on 24th may 2020 from ahmedabad to delhi and delhi to jaipur of air india. There was no intimation about flight cancellation and i got to know about it, just a few hours before about it.
There is also no message or information from your end regarding the refund complaints that i have been making on the yatra app.

Please note my booking no :[protected]

Kindly...

Why till date not refund my booking amount, so many time correspondance with your yatra.com but not responce your side why, not refund my booking amiunt, bide my booking pnr no fgv3vc and pnr no dcm54l and pnr no fizv3z...

Hi team,
We have done the booking on your website on[protected] as per the available slot in thangamayil travels. I have checked with the thanagamayil travels personally for the bus details and came to know that bus is not available for these days due to covid19

Please initiate a full amount refund and cancellation from your end. This is not our mistake. Please call me for further information needed.

I'm...

I have booked 3 bus ticket on yatra.com for *16th april 2020 but bus got cancelled due to covid19. I have claim for my refund on 17 may 2020 for cancelled bus ticket its more than 50 days i have ask many times for my money they are replying with resolved status for my request but still i have not receive my money.
Bus reference no[protected]
[protected]
[protected]...

Hi,

I had my travel scheduled on 12 april from air asia flight (15-599). My pnr no was r2chvm.

Due to covid-19, my flight was cancelled and i have still not received any refund or credit note.

Yatra service is the most disgusting service i have seen and is a fraud company.

To date (From last one month), i am getting message that refund is initiated and shall be processed within...

I have credit shell balance due to refund from airlines due to flite cancel during lockdown.
Now i am trying to new booking using credit shell balance but yatra.com not providing the balance and asking to drop an email regarding the same. I have emailed many times but they did not provide solution as well not contact me.
I have to do an urgent flite booking.in this situation yatra.com is not providing me my credit balance which...

I have booked a flight of indigo airline on 9th June, but now the flight is cancelled. But I'm not the getting the option of "Book using Airline credit" for further bookings....