Yatra Online / YatraTrip.in Complaints & Reviews

I booked bus ticket for vapi to ahmedabad for rs.482 (Discounted). But bus owner refused to accept my booking and said they are not accepting online bookings. And he said he will he will cancel the booking and the amount will be refunded shortly. And it's been 16 days still i didn't get refund. So i am requesting you to please review this and refund the amount asap.

Booking date: 4th july'20
Booking id:[protected]br...

I have booked flight (Emirates airline) for my parents from yatra.com from delhi to houston. Due to covid-19 travel restriction flight got cancelled on march 30th. Booking reference number is[protected].

I have sent multiple emails with request id 25163090 regarding refund status. I have received on email back saying i should be getting my refund within 7-10 working days. Today is 20th working day from that email date and...

On 20 june 2020 i have booked bus from pune to Ahmedpur on yatra.com and bus was cancelled by an operator but till now i have not received refund, there customer service and contact number of yatra.com are not working i sended mail to [protected]@yatra.com thay said to me on 30th june your refund initiated by our system your refund credited in your account within seven days but till now i have not received any refund and also thay not giving any...

My flight was cancelled due to covid restriction, and indigo has provided itinerary for full refund. I inititiated refund for cancellation for 02 weeks there is no refund initiated. Sent mails but no response very frustrated

Refund reference[protected]...

Had booked indigo flight from bangalore to colombo and return.
Due to lockdown, indigo has issued a refund for bangalore-colombo fare and a credit shell for colombo-bangalore fare.

This refund was done way back on mar 25th. But yatra has not yet refunded me bangalore-colombo fare....

Hi i am jai i had my ticket on 25th march 2020 from yatra, due to lockdown in india my ticket got canceled. I did try to cancel my ticket manually but i was unable to do that. I did email and calls to yatra they said we don't have any information on your refund once your airline company will provide any refund you will get that money back.

It has been more than 4 month any they did not refunded my money.

My booking...

Yatra.com is not allowing to book new ticket using my credit shell.

I have 2 tickets, both they are not allowing to use it....

I tried to book Flight ticket (Bangalore-Ranchi) from Yatra.com on 9th July 2020 through UPI (phonpe), The amount was debited from my DBS bank and was showing successful in phonpe, but the yatra website was not detecting the payment and after waiting for sometime the yatra page also got expired.I am not getting any response from yatra .

My upi Id is : [protected]@ybl
and my payment made to yatra.com@icici

I...

Booking ref no. [protected]
Booking ref no.[protected]

The above booking was made from bangalore to paris on april-9-2020. Due to lockdown, the tickets were canceled. I booked emirates airlines.

Yatra has not refunded the money yet. Emirates airlines have confirmed that they have refunded the amount to yatra. But yatra has not yet refunded the amount.

I have been trying to reach yatra...

My bus booking was abruptly cancelled by operator but yatra not responding and doing anything to refunds booking reference number[protected]
Written numerous times to yatra but no response...

Hi,

I have booked the 1 tickets of indigo through Yatra for the aforementioned date 30/May/2020. Please find below the details of bookings :

PNR: XD34JB ( Amount to be refunded: 21, 840.)

I have cancelled the tickets on 15th march 2020 as I received an email from Indigo regarding re-scheduling of flight.

I opted to cancel the flight with full refund option as this option was mentioned...

Flight had been cancelled due to covid having PNR ME8VFY. Upon requesting Indigo, they processed the amount of 4367/- to agency account (Yatra).

Initially Yatra sent a mail stating that amount will be processed to original source of payment of bank a/cc on 27th June.

Now they are refusing to do so and have processed as 'ewallet and promo' in their website.

I have repeatedly asked them to refund...

Yatra flight cancellation amount is not refunded after 3 months. Indigo is not responding and directing to yatra, however there are no correspondence available to reach yatra customer service executives. Please help....

I have booked a return tickets from shirdi to chennai. Due to covid-19 pandemic lockdown all the airline service were suspended as per the government guidelines. I have mailed to yatra mail id to just refund my full booking amount because i have booked tickets to attend a function that won't happen in future again. I am not a person like regularly or frequently using airline service. They had given a reply that you can take credit shell option,...

I was booked ticket on 8 march through yatra mobile app. On 22 May 2020 i was cancelled ticket from Indigo website. Indigo has processed refund for the same on 24 May 2020 to Yatra.com, now Yatra not providing me refund. Almost 1 and half month passed. I have wrote many emails to Yatra .com, but every time reply is wait for 10 working days.
PNR is VPJKJH...

Dear sir/ma'am

I did booking on 01 jul 2020 for the round trip from ahmedabad to varanasi, after doing payment successfully of rs 6825.00 through bhim upi, i did not receive any tickets yet.

Also after checking in my account of yatra.com, it is not showing any booking that i did on 1 july 2020.

Did not get any support from yatra.com
After sending complete details they were asking about email...

Hi my refund was completed by the airline side to the yatra and now i got email that my refund will be added as a um in my yatra account but i did not request for it i asked for the refund back to my bank payment i have done my transaction through and the yatra is making by itself and foecing me to accept um that is unacceptable for me and i will not accept that beacause it is against my will. Please i request to make my refund back to my...

Hi my flight booking no[protected] air was cancelled by airline due to covid 19 and airlines has completed the refund but yet i did not get my refund by yatra as airline said they completed the refund with the travel agency whic is yatra and i did not get even any mail or message from yatra regarding refund. How do i get refunded amount as airline has transfered to yatra....

I have booked the tickets for bengalore to jaipur on 20 march 2020 however as per govt announcement all flight got cancelled and all the booking has to returned to passengers. Its been more the 3 month i have not received amount for the same please find the attached screenshot for details....

I tried to book a train from Ambala Cantt to Bareilly. The payment was made from Amazon Pay and it was successful but when I open the Yatra web they show an error and the amount was deducted....