Yatra Online / YatraTrip.in Complaints & Reviews

I have booked a airticket through yatra, for 20 th april 2020, booking reference number[protected], go air and pnr number :c9u96q,
And another ticket for 21 st april 2020, booking reference number[protected], indigo and pnr number :nqp8jr,
I have contacted through mail,, with both the airlines as well as yatra, for the refund of amount, but till now i have not received the refund,...

My flight was cancelled by indigo airline on 21st march and they processed a full refund from their end (I have proof of that). But yatra.com (Travel agency) is holding this refund for more than 40 days.

Booking ref no[protected] for pnr lhwcyp.

I got a mail from yatra also on 21st march that this amount will be refunded.
But it has been more than 50 days and still, yatra.com is holding the money...

I booked a ticket on 16th april 2020 for travel dated 4th may 2020, due to lock down indigo airlines has cancelled the flight and credit the amount as credit sell. Now the problem starts with yatra website, they are still showing that the ticket is confirmed and there is no refund for the same, i dropped more then 20 mails but disappointed by getting system generated mail, i tried every means of communication whether it is tweeter, facebook,...

I had cancelled the airline ticket Booked through YAATRA AND I HAD CANCELLED THE TICKED ONE MONTH BEFORE ON 4TH APRIL
CANCELLATION REFERENCE NO[protected]
KINDLY PROCESS THE REFUND AMOUNT FASTER...

I had booked an international flight travel on 3rd march from bangalore to toronto for me and my family (2adults and 2 kids) on yatra website. My booking details are as follows:

Booking ref no.[protected]
Pnr - ln9sll
Travel date - 22-apr 2020

Once the lock down was confirmed and further extended my flight by lufthansa was cancelled by the airlines. As i did not get any communication from yatra...

This is ujwala i have booked holiday package for bali from yatra.com in jan 2020. My booking number is yh5826528. The package amount was inr 1, 12, 000/- and i have done online payment of inr 72, 072/- though debit/credit card and inr 39928/- was balance. As yatra.com team told me that they first booked flight tickets and after balance payment yatra.com team will provide air tickets with me.

After corona virus effect on 23rd...

I have a booking from yatra for turkish airlines for 22-apr and as per airline we can convert our tickets to open tickets or reschedule one time for free due to covid issues.
I had asked for the same on 18-apr and to do change accordingly but was only updated with general information, when i replied to email as the phones and emergency lines not working, i got the reply on that you cannot do online.
Hence again asked for the...

I booked a honeymoon package with yatra.com for 10th may 2020

They cancelled my booking for may which i understand but against my booking they are providing me with the voucher of malaysian airlines that too after 20% deduction. Its a complete loss to me because malaysian airlines don't have flights within india and it seems difficult to travel outside india at least for few months.

I have requested yatra to...

Dear Sir/Madam

I have booked a international holiday from Yatra.com on 19/2/20 with yatra reference no- YH 5866595.
I have paid the amount in full and got confirmation from yatra. Yatra has not booked any hotel or flights till now as it has asked me to arrange documents for visa. In the meantime CORONA Pandemic has started and i constantly emailed and called yatra customer center to cancel my booking and refund me entire...

Sir,
I have booked a ticket from Mumbai to Lucknow on 16 April 2020 my booking has been cancelled due to Covid-19.
Sir I wanted to Know that from where I got my money back and when... When will that money get deposit in my bank account....

Hi, i have booked train tickets with yatra.com and due to lock-down in the whole country the train has been cancelled... But i have not received any refund yet from yatra.
Irctc website is showing that they have initiated my refund 20 days back. But yatra your process of refunding the train ticket is so pathetic.. I have to chase u guys since so long...
Please refund my whole amount asap.
Details for the same are:br...

Hi, this is in response to my previous complaint comment from the yatra team - for the ticket with booking no.[protected], confirmation # nw94nk - payment was done twice.
1st time it was made through google pay in the name of roshan alex charey (My collegue), 2nd time it was made using my own hdfc netbanking. The proof of both the payment have been sent through mail. Also, both the payments were done on the same day but i got booking...

Pl refer our pnr no hkuj3q. Indigo airlines has given us full creit shell rs8032/- but while rescheduling our journey we are getting only benefit of rs 2032/ rs 6000/- are being shown as air line rescheduling charges which is unfair and not justifiable. Due to outbreak of covid19 worldwide all airline companies are not charging reschedule charges. So pl provide us the benefit of the same while booking for tickets for rescheduling our journey.br...

On 19th March I was booking yatra.com flight. Even though the money got deducted it showed that the transaction is incomplete. The booking could not be done. I told the representative that the money is already deducted, so he informed that within 24 hrs it will be returned to bank. I have still not got my money back....

I am neeraj garg, i have booked a ticket from yatra with pnr : mjcnsz but i cancelled it due to covid-19. Now on yatra app it is showing that no refund is initiated for this booking. I have mailed them they are saying to check indigo website but on indigo website it is showing that ticket is cancelled and refund paid to yatra online. I haven't received the amount yet. Kindly help me through this....

I booked flights with yatra.com with booking reference number :[protected] and both the flights got cancelled. One was with indigo and other was with air asia
Indigo is saying they have processed a refund to yatra 15 days back and still i have not received any money from yatra and other flight with air asia im not able to get any information on the refund. When i tried to contact air asia, they are asking me to talk to yata, but...

On 12 march, we have cancelled our flights with indigo and they have provided a refund to the agent, yatra. We were due to travel on 12 april. Indigo has given us a partial refund and vouchers to make up for the balance. When we contacted indigo for the refund as we have received confirmation of the amount to be refunded from indigo, they advised that the refund was paid to the agent. Yatra refuses to assist us and providing the refund done...

Pnr: vuevry
Ticket nos:[protected],[protected]
Rs.56, 946.00

I had booked 2 air alitalia tickets - delhi to barcelona for 28th march, 2020 (Via italy - delhiromebarcelona).

Due to corona-virus outbreak the airlines had cancelled the sector from romebarcelona, as a result the airlines had to cancel the complete itinerary. I was told by air alitalia that i was eligible for a 100% refund as...

I cancelled my flights on 27th feb 2020 but till date they are making excuses and not refunding my account.
These are the dates on which i cobtact their team and they giving me excuses:
On 27th february they give time of 5 working days.

On 7th march they give me 72 hours time

On 12 th march they give 12days time

On 25th they give me 3 days more time

On 29th they give...

On 21/03/2020 for flight booking nagpur to bombay was tried on yatra.com and money was taken out of my account, no booking, no sms, no emails received. Even after 7 days money not refunded. No customer service, no chats, no call center.
After contacting icici bank they said.. Money has been processed by yatra and no refunds were given.

Yatra has been veri irresponsible and fraudulent. I wish get my rs 4112 which has...