Yatra Online / YatraTrip.in Complaints & Reviews

I booked pune to bagdogra pnr no. Vkw4ww
And bagdogra to pune pnr no. Lit3rr
For 18 april and 25 april.
Due to corona outbreak in pune i want to cancel the tickets and want refund.
We are gome quarantined due to illness.
There is no mechanism for claiming refund and cancelling tickets.
Actually pnr vkw4ww is changed by indigo on their own. How can they change without concent???...

I booked my tickets for[protected] from bangalore to bagdogra. While the transaction was successful (I paid through gpay) and money got deducted from my account but i haven’t received any ticket confirmation. I tried calling their customer care but either it is too busy or the number does not exist.
It is very urgent. Yatra can you please reply and sort it out soon and just send me my damn tickets....

All the airline companies have waived off rescheduling charges for corona outbreak. Yatra has mentioned same on their website but when you will try to reschedule they will ask for regular rescheduling charges on behalf of airline. Their customer care neither respond nor come back.in the end they will bring it down to last 3 days prior to departure and then you will not be eligible for zero charges on rescheduling....

Hi,

I called yatra customer care 5 times in last 3 days but not getting proper response. Every time they are saying i will get call back for rescheduling of flight. Now its less than 48 hours for my flight even now they are telling the same.

I booked the flight from stl to pnq for date 17th march, yatra ref num[protected]. Due to coronavirus outbreak airlines are waiving the reschedule fees but yatra guys...

I have booked my flight tickets (Indigo) from bangalore to dehradun (Travel date:29th march 2020, pnr hlt2ua) and dehradun to bangalore (Travel date:5th april 2020, pnr nlsm3n) through yatra app for a family of 5.
On 9th march i realiesd from te indigo website that boht the flights were cancelled. I reached out to yatra support and ticket 24479342 was raised. Initially yatra team said, i will have to pay hefty fine even if airlines...

This is in reference to a dubai package booked under reference number yh5461922. This trip was planned from 14 march 2020 to 19 march 2020. Despite continuous chasing on their customer care support for the past 4 days still, they are not responding to this refund. We have made full payment of 2.80 lakhs of hard-earned money. Since in the recent past 2-3 weeks, the corona outbreak has escalated drastically. So we are asking them for a refund...

Very disappointed with the kind of service that i have received from yatra.com with regards to my refund.

Even after yatra letting me know on january 28 that my refund has been initiated and will receive the same in 15 - 20 working days, it has been more than 1.5 months and there is no sight of my funds in my account.

After constantly calling yatra guys, there has not been a resolution to this issue and now on...

Yatra is totally fraud company and cheat company.

We booked an europe trip with them with booking reference number ya 23250336.

We paid 60k to them as an advance.

The package included visa assistance also.

Upon receiving the hotel vouchers ans flight details we called them and asked them whether these documents were original or not. They confirmed on the email that the docs provided...

Hi, i have booked my trip from delhi to dubai for the dates 12/4/2020 to 16/4/2020 and as a token money i h given amount of ₹10000 but due to the effect of corona virus i have to cancel my journey so when i contacted customer care they are not addressing my problem and said no amount will be refunded. Here i am cancelling my trip because of corona effect and this is a world wide problem. So yatra should understand the customer reason and...

I booked paris pkg from yatra.com
At the time of visa yatra team not submitted my return detail. Just like flight tick or hotrl booking id... Boz of this my visa cancelled... I lose 35000 visa fees for 2+2 family

It was 110% yatra team's fault..
After so many follow up the give me different differnt reason every time... And not retunt my money... Worst service at all... Totally mental harassment after yatra booking...

Hi, I have booked my round trip from Hyderabad to Delhi for the dates 04/12/2020 to 04/17/2020. But due to the effect of Corona virus I have to cancel my journey so when I contacted customer care they are not addressing my problem and said no amount will be refunded. Here I am cancelling my trip because of Corona effect and this is a world wide problem. So Yatra should understand the customer reason and should refund the money.
br...

They said that “here is an offer so irresistible! Book hotels in india with lowest price guarantee on yatra and if you happen to find a price lower than ours, we give you not equal but five times the difference in form o[censored]ser money and ecash. So, book with ease and stay with comfort!”
But i got lower price from agoda.com, unfortunately i booked yatra.com and agoda,
Yatra price: ₹ 3157.00
Agoda price: ₹ 2987.77br...

User id: jasmine patra
Traveller 1 name: jasmine patra
Age: 47 yrs
Gender: female
Seat: lower berth (Sleeper class)

Traveller 2 name: shantanu choudhury
Afe: 7 yrs
Gender: male
Seat: upper berth (Sleeper class)

Date of booking: 16.02.2020
Date of journey: 26.02.2020
From balasore to rourkela
Train: utkal express
Time of booking: 21:00-...

Booked flight through Yatra flying from Delhi to shirdi and back. Airlines canceled the flight due to operational reasons and issued full refund on ticket price. however Yatra did not pay me back for the price of my ticket.
Yatra only allows processing of cancellation through its website and there was no way reach a customer care person any way on the website. After much effort they refunded me Rs 10. Through their “ standard”...

Hi team,

While booking a ticket today (16th feb, 2020) from bangalore to varanasi, amount got debited from my scb bank account but tickets did not get generated. Could you please help me out, immediately.

I want to book another ticket immediately, i am waiting for the refund or the update status.

Is there any any timeline with in which it will be resolved, really pissed by the services provided...

I have booked bus from mumbai to shirdi on 09.02.2020 at 22.15hrs. I have provided bookings as per screenshot attached below. I was trying to contact operator from afternoon but contact details provided is incorrect and operator also not contacted me till i raise complaint through mail.

The operator has contacted us at 22:36hrs on 9/02/2020 and sent massage at 22.55hrs. I was waited till 23.35hrs along with my pregnant wife...

I booked an airline ticket through yatra.com, and later changed the date of travel.

1st booking,
Indigo airlines,
Pnr no iwp24e for travel on 16th jan.

Date change request made on 12th jan for travel on same airline, same route, on 20th jan. New ticket issued with pnr no tkctkg

Yatra partially refunded rs. 8, 025 whereas indigo made a refund of 10, 600, yatra should refund me the...

I had booked flight from Kolkata to Bangkok for 31/12/19 and canceled on 25/01/20.
My PNR no.is MCS5HL.
The booked flight company has already initiated the refund.I have already talked with the Airline representative.The initiation was done on 25/01/20..
How many days does it take to get the refund.It is already more than 10 working days.
I have regularly booked my flights through Yatra.This is the first time I...

Yatra has debited cash for booking a train ticket but ticket was not confirmed

Payment has been done in yatra website through samsung mini pay upi option

Transaction i'd:[protected]
Payment address : [protected]@hdfcbank
Date :[protected]:19:03
Debited amount : 747 rs.

Transaction i'd:[protected]
Payment address : [protected]@hdfcbank
Date :[protected]:40:43br...

Hi,

I am rupali phatak verified customer from yatra.com
I booked two flights from yatra portal and had an extremely terrible experience with that.

Now i am going to state both the problems and need to the refund asap.

1. Reference number:[protected]

There is no booking id given to me as when i was doing the payment the money got deducted from my account but no booking...