Yatra Online / YatraTrip.in Complaints & Reviews

Airlines has cancelled flight for the international booking i have made. I would like to attain 100 % refund as airlines is offering 100% refund.

Passenger names: bathula bhavya sri / bathula sweety
Yatra reference number:[protected]
Pnr: jhldqz
Ticket numbers:[protected]
[protected]

Trip details: hyd - kul - nrt @ 30 april 2020
Nrt - kul - hyd @ 12 may 2020...

Hi,

I booked a flight ticket from indore to mumbai for 15th april 1.00pm with yatra.com.
My money got deducted from my account but i never received any booking information my number or mail.

The ticket was booked around 11 pm on 27th march 2020. The amount was rs. 2649.

The customer care number of yatra.com is not working and they are only allowing us to mail the complaints which are...

I have booked an international flight to the us. Due to covid-19, flight got canceled by airlines. When i contacted delta airlines, they offered full-refund. However, yatra is charging 40% as a cancellation fee.

When i contacted customer care, they didn't respond. When i opened the ticket through their portal. They marked ticket as resolved.

Yatra is cheating with the customers....

Due to corona virus flight from cochin to abudhabi has been cancelled & i got mail from gulf air they said that amount will be refunded through yatra i have taken ticket from yatra.com my book reference[protected]. My departure date is on march 28 i mailed several times & even called they were not picking up the phone & not getting a proper response from them please solve this issue immediately...

My reference number for the Bali package is YH5833876 which was supposed to commence from 28 March up till 06 April. For the same I had given 2 installments payment of total amount INR 1, 10, 788.
Foreseeing the situation of Covid-19 widespread i had taken up for the cancellation of the package on 6th March . The issue started there onwards, you took approximately 2 weeks time to resolve my query and kept forcing me to continue the...

I have booked goair flight from patna to bangalore (G8-378) for sunday 22 march.
Airline pnr-k5j5ns. Name : meena devi. I have tried so much to contact customer care but unable to reach customer care. I booked through yatra app. But during cancellation showing refund of 2209. But i have paid 6000 approx at booking time and as go air flight is cancelled i want complete refund as flight is cancelled by go air.

I have cancelled...

Hi Yatra,

I am extremely disappointed with your behaviour. I have booked my round trip using yatra app. I have cancelled one sided trip through airlines website but unable to receive that amount through yatra app.

Kindly refund my money otherwise I will go to consumer forum.

My amount:3513
My booking number:[protected]...

This is to bring to your notice that consequent upon indigo cancelled their flight scheduled on 25.3.2020 for the pnr no. Jg31uf (Mumbai trivandrum and back), i have cancelled both the to and fro journey from mumbai.

Since i have booked the ticket through yatra, i request you to refund the same to my credit card (Sbi) no. (Sent to your mail) an amount of rs. 17286/- immediately.

In case you are not in a position...

I have been calling yatra customer care number but none of the number is reachable. All the numbers are wrong. They are not replying to my mails. Their site is having temporary server issues from past 3 days and so i am not able to cancel my flights from their site and neither i can reach them through any medium. This so pathetic to behave like this in such an emergency situation. This is ao frustating as i feel so helpless....

I had booked a package for bali for which i ahad paid 1, 10, 000 inr to yatra. But due coronavirus and as per the government of india's ruling i cancelled the package to avoid any other migration to and from india. The refund amount which yatra promised of 72k is yet to be refunded plus 38k which they are deducting is completely illogical. It appears as if they want me to go bali and get infected. They should ideally refund the entire fare....

Hi i am kanchita r asudani

I made two flight ticket bookings, first from bangalore to pune for 8th may and then from pune to bangalore for 25th may. Money has been deducted from my phonepe account. However, i have not received my tickets yet. Kindly send my tickets or refund my money now.

I have attached the transaction screenshot....

I have booked an airplane ticket from pune to new delhi on *-*-* at *:* time. The amount got deducted from my upi account but the ticket is not booked. There are no details regarding the tickets in the "my booking" section on the website as well.

I have proof of the money deducted from my upi account as well. I also contacted google pay and they confirmed me that the transaction from their end was successful.

This...

I have booked flight for 21 mar from pune to dehradun, my amount debited but not got any confirmation for ticket booking.

Its urgent as i need to travel on 21 mar, please let me know is flight confirmed or not, also share the ticket number.

I choose payment mode phonepe and transaction successfull from there end.

Please assist as this is urgent....

I have booked my flight tickets from yatra.
My reference id is[protected], i was flying to and fro for maldives
But due to the corona outbreak all the airline companies have waived off the rescheduling or cancellation charges. Yatra has mentioned the same on their website but when you try to reschedule or cancel they are asking for regular rescheduling or cancellation fees.
After speaking and confirming with airlines...

I tried booking the tickets from HYD to PAT through Indigo 6E-763 scheduled on 20th March. The amount in Google pay got deducted but tickets were not booked. I booked the same ticket in 2nd attempt. I need to get the refund of amt. Rs. 6204/-
My email I'd is pooja.[protected]@gmail.com
Please get me in touch with a customer care executive where I can explain the case in a better way...

1. I'm writing this mail to you to complain about irresponsible behavior of
Yatra towards its customer.
2. I had booked the following tickets on 08 jan 2020 from have also booked travel insurance from yatra on 10 jan 2020 for
Travel from india to france and back for myself and my wife. Details are as follows:-

*yatra ref number[protected]*
Pnr-u7zo8i

Ticket - 080-[protected]
br...

Booking reference with yatra.com:[protected]Booked on 4th dec, 2019)
Mumbai to london (8th march 2020) and lon to mumbai (25th march, 2020), both qatar airways, refundable. We were three o[censored]s (Me, my wife and my daughter)

We landed in london on 8th, march, 2020. I had enabled international roaming on my phone.
In view of covid19 (Corona virus), and due to daily new advisories coming up, we decided to cut...

This is in connection with ticket reference number[protected] booked with yatra. Its for flight booking to and from bangalore to london via dubai on 2nd april. I have been reaching out to yatra through several modes (Online portal, their support email i'd) and they are not responding for 3 days now. I am looking for immediate help to cancel the tickets and get the refund in lieu of covid-19 advisory to not travel to the uk.

Regardsbr...

Hello team,

My flight to bahrain via carrier air arabia was cancelled by the air lines on 7th march'20. I registered for a refund with yatra and was given complaint number 24478475 and ticket number 24474602 and told to wait for the refund and a callback. Since then we have been calling back the yatra to get an update on the complaint registered but no proper response is given by the representatives. We also registered a complaint...

I booked flight ticket and they are showing it as unconfirmed..now i dont know whether money will back or not..they are not picking call..i lost my all other booking due to this..very very disappointed..for sure i will never use this platform in future...reference no[protected]. where i can lodge problem..please help me with this..i tried calling so many times there landline is not working..its getting disconnected automatically...now...