Yatra Online / YatraTrip.in Complaints & Reviews

Dear sir/madam,

I am writing this email to you with lot of hope. Last 7 months has been very disappointing and frustrating for us due the issue i am discussing here.

We had done booking with yatra for going from pune to singapore and back (Round trip). Flight from pune was cancelled by jet so jet had given us booking from mumbai to singapore and return. Our flight was on 26th march 19 from mumbai. On 17th march...

Air Canada refunded our canceled tickets from Zurich to Delhi and provided us exact amount and reference number which was shared with Yatra.com.

Even after confirming thru email by Yatra.com about our refund will be processed with 24hrs, we yet recive our refund even after 15 days.

We are in the process of filing an FIR against their CEO and complaint in Consumer Forum for refund and compensation. Booking reference...

Actually, i booked a ticket for my mom & dad, they were going to london to meet my elder brother and sister but mistakenly i booked the ticket before the visa start date, i agree with the amount deducted by the company for depart but return amount of that ticket should be returned.

It's really a bad policy/service with such a big booking company in india. At least the return ticket amount should be returned because it got...

This has happened multiple times in the past as well and same again this time.
I was trying to book mumbai-hyderabad one way flight. The payment got deducted through my bank account but no booking or confirmation was made.
They donnot even have a clear customer care number to resolve the queries. Just keep writing them emails.
Need my refund back. I will never transact on this website ever again after receiving my money.br...

I ahve booked my tickets to kerala with yatra travel. The details are below. I have transferred 25k in advance and have not received the money yet and instead the tickets are also not booked.

Company name : yatra travel
Address in mail : office no 63 5th floor vardhman tower okhla new delhi 110020
Email id :- [protected]@yatratravel.co.in
Web :- http://www.yatratravel.co.in
Address on web site : panaji,...

I live in london and was visiting my family because of my mother's sudden death. I wanted to book tickets from dehradun to delhi but due to technical error on yatra;s behalf the website picked up 29/10/2019 instead 29/09/2019.

I called straight away but unfortunately struggled. After few hours of constantly being online and trying to find a resolution i got through someone who confirmed its error on their part and they would...

Hi,
I did enquired about thailand family trip with yatra.com 25th september & given quote of 33k person for travel dates from 31st sep to 4th october. As we have total 8 family members, sales representative asked me to pay 10000 inr as booking amount as flight cost will go high so that he can block for 8 people. Then i paid on same day. Due to some circumstances, i need to cancel this planned booking. Then i send email to yatra sales...

I was booking the ticket from mangalore to jaipur on 30th september 2019, but while i was doing the transaction the session got timed out. A sum of rs 5790 got deducted from my bank account.
I need a customer care executive number to talk to. Yatra.com has pathetic services, dont have clear complaint options and well as their helpline numbers are also net working. While booking i didnt get the reference number too. So how should i...

Hi Team,

I tried to book bus ticket (Trivandrum-Muvattupuzha) from Yatra(Mobile App) on 29th September, however due to some technical issue the ticket booking was unsuccessfuland app showed failed booking, also the amount got debited from my AXIS Credit card.

Email : [protected]@gmail.com

Kinldy help me in getting my money back as early as possible....

I have tried to book bus ticket 2 times, both time money is deducted from my amazon pay account but ticket is not booked.
Even they don't send any mail or notification of failed traction.
I got success message from amzon pay account.
I want to refund my balance as soon as possible.
Please find below transaction deatils of both times:

1. St transcation

Date: thursday, 26 september,...

Trying to book bus from delhi to mcleodganj, after paying the amount. Amount got debited and i have not receive any confirmation mail or booking id from your side. I used googlepay to transfer money, not even got any message from yatra, i only have debited message from bank and googlepay transaction history. Not even received reference no. To check bonking status....

I had booked an online air ticket in www.yatra.com for travel to austria on official duty. The booking reference no is[protected]. This is an internation air ticket for travel in oct 2019.
While browsing for fares in yatra during july, yatra person called me (Dont know how they keep watching), and insisted me to book early as the fares may go up. He also said about yatra assure policy that if there is any decrease in fare at a later...

H team,

I have not received any support regarding the jet airways cancelled ticket bearing reference no.[protected] booked on february from hyderabad to london round trip for 2 (Myself aged 78years and my wife aged 69years). Jet airways has given necessary comments to yatra regarding full refund but yatra.com company is not even responding to my follow up email for refund even after 4months and my booking is not shown ng...

Dear Sir/Madam,
I have had an extremely bad experience with Yatra.com online flight ticket booking service. I had booked a ticket on the Tue, May 21 2019, 11:07 AM of an amt. of Rs.5058 for Thu, 23 May, 2019 from Delhi to Mumbai but after the payment the ticket status was shown this is unconfirmed ticket (PFA) to confirm your ticket kindly pay Rs.1268 more or you can cancel it your Rs. 5058 booking amount will be refunded to your...

I have booked a flight from yatra for my grandma from kolkata - hyderabad-kolkata with pnr number y03x7. My grandma got medical exigency and couldn't travel. When i checked in the website for cancellation and refunds (15 days earlier from travel date) it showed only 414 rs refundable against 7000 rs tickets, the tickets were partially refundable.
I don't think its a good business gesture to refund passengers so low amount, its closed...

Hi all,

I have booked train ticket from yatra.com by paying through amazon pay, money got deducted but yatra is saying no booking is done, although amazon has shared a details of transaction.

After all this when i mail yatra support for help they sent me automated mail replying will get back to you in 24 hr. Still 4 days are getting passed none has called me no movement has done by them.

So...

On 3 sep 2019 evening i received call from yatra executive mr roshan as he asked me to help me in booking my international tickets which i am already done workout, as he said that he can book the tickets in less fare as compare to fare coming in yatra app so he quoted me rs 144507 for two passengers so due to less fare i ask him to hold my tickets and he said he is holding tickets for next 24 hrs with same quoted fare, now when i called him...

I had cancelled my journey through indio flight 6e 7225 dated 09 aug 2019 booked through yatra on 07 aug 2019 with indigo pnr no pip13t for journey from hyderabad to kannur.
Yatra booking reference is[protected] dated 07 aug 2019.
I tried to get the refund rom yatra.com but not succeeded.
Payment of rs 7891 was made through net banking.
Indigo authorities on contact intimated that they had refunded the amount...

I m complaining about yatra train ticket booking.. It was cancelled from yatra site on 19 aug, 2019. The reference no. Is[protected]. An amount of 2300.96 is about to refund. Its been almost 9 days the amount is not received. The money got deducted but ticket was not booked so from yatra the whole amount was to refund.. Time limit was of 7 days. But it have exceeded more than that. Kindly look into the matter....

I had booked a vistara flight from bkk to del for 30th august from yatra.com (Booking number[protected] under the “yatra assure” program which says that the fare drop is covered and so is the free 24 hr cancellation.

When i called yatra within an hour they suddenly told me that it is under yatra assure but vistara does not support 24 hr cancellation so they can’t allow me free cancellation. When i asked why i have...