Yatra Online / YatraTrip.in Complaints & Reviews

I am sunil totlani and i booked a ticket from bkk to del through yatra. I filled in all details and made the payment. At the end, my entire money i. E ₹53, 766 was deducted but no confirmation or email received for the same. I called the customer care that very moment and they said we don’t have the team that can handle this case right now, i will have to make another booking or wait until the team gets back to me the next morning.br...

Best bargainer wins in group travel in yatra.com. We booked our ladakh package 2 months before we got @75 k and our fellow group members booked just 15 days before got same package @52 k why because they negotiated better. Trick is to put the query and show no interest. We can also say a competitor is giving @lower price. What next.. You will have unbelievable deal. I asked for refund for which they gave me below email....

Air tickets with jet airways booked in the month of april have not been refunded by yatra.
The airline jet airways has already confirmed cancellation of the flight and has also confirmed full refund.
I do not understand why yatra is taking so long to process the refund!! It is now 5 months past the flight date and it is sufficient time for you to get the required confirmation.
I have attached the mail from jet airways...

Please refer to yatra online plan yh5137676. Yatra online pvt. Ltd.
I booked this plan for manali and never realised that this could be worst travel experience for me and my family including two young kids.
I was threatened, harassed and intimidated in front of my family all for asking for what i deserve.
The tour started on thursday june 13th 2019. The driver came 40 minute late considering we were waiting for him on...

Hello sir,

I have booked a flight using my registered email id: [protected]@gmail.com and completed the payment process using gpay. But after the payment is completed i did not recieve any ticket confirmation mail to the registered email id and also it is not reflected in my bookings as well. After 1 hour i recieve an email stating my refund for amount rs 8858 has been initiated and will be completed with 2-7 working days....

Dear sir,
My name is pinky bhalla. I booked my holiday package with you company. Delhi to bankong & my id - yh5129687. Bt some personal reasons i couldn't go. I want to change my dates or cancel the booking
Bt your representative not talk with me and apso do some fake promises with us. Pks help me & solve the problem. They are also not return my money....

Booking id [ecom[protected] yatra online pvt ltd] was not successful and transaction was deducted of amt rs. 4623.99 on dated 28/05/2019. The deducted amount was still not received in week. Actually i was booking train tickets from ghaziabad to dehradoon from my debit card of punjab national bank.
Please solve and refund the amount of rps 4623.99
Virendra kumar pal

[protected]@gmail.com
Contact no-[protected]...

The worst vacation package for himachal pradesh from may 24 to 30, 2019 organised by yatra.com (Refer no. Yh5097845)
We would like to give our feedback on our himachal customized package provided by yatra which was specially charged and this is what we received.
As we arrived at chandigarh airport, we observed all other travel agents were standing with placards which carried the guests name to welcome the guests.in case of yatra,...

HI
Rs 915.98 was generated with bank refund ref no[protected] and
yatra ref no[protected] due to indigo airline cancellation of flight no 6E 707 with PNR=JLUF6E on dated 15.07.2019.
several times i requested to rescheduled to on 14.07.2019, but customer care refused to do that throwing reason of no seats are available.Moreover all the time i checked at indigo sites it was available.
Atlast i was travelled...

There is an advertisement on yatra website which says that there is an offer to get almost 20000 off with the code ytintfly. This is a big lie!!!
The code is told invalid even though your booking should be eligible for the offer as per the terms and conditions. I have tried to get this offer with other accounts but still not able to do it. I book a flight from lhr to hyd for 14 september 2019 and return on 29 september 2019. I paid...

Hi team,

This is regarding the case of cheating from yatra.com.

I have paid 60k in advance to proceed with booking.

I have requested for the us visa assistance, but there was no such assistance, which can provide information whether i will be able to get visa on time, before the travel date. But they asked me to go ahead and pay the visa fees. Now there is no appointment for the visa until oct...

I have had an extremely bad experience with ur online services. I had booked 4 train tickets on the 24th of July of an amt. of Rs.4783 had been credited from my back account. Today is the 5th of August. I have still not received my refund this makes me so disappointed that it is taking so much time o[censored]r esteem organisation to provide me with the refund....

I had booked round trip jet airways flight from bangalore to london for april 18th. My yatra reference number is[protected].
The flight was canceled and i got an confirmation email from jet airways stating they have processed the refund to yatra on april 17th. Jet had processed all refund before april 20th. I have sent the confirmation email to yatra customer care escalation manager on email and his whatsapp number.
I have...

Today evening at 18.30pm, i have tried online booking of bus tickets for three members by morning star travels ac sleeper bus scheduled to depart at vijayawada benz circle point at 19.45pm. Rs.4725.00 txn was done on card xx2673 on[protected] at rupayyatra online pvt pos/ecom. Txn# s[protected]. No tickets were booked. Unless refunded, kindly register my complaint in consumer forum and see that my deducted amount paid online is refunded...

I have tried to book a bus from pune to nagpur via yatra.com, but the booking was failed and the amount has deducted from the account. I have contacted with yatra customer service, they told me that they haven't received the payment. I have also contacted with my bank customer service and they said beneficiary has received the payment. I am having transaction details with me and i have also mailed it to yatra. But unfortunately they are not...

I had booked a flight with yatra booking reference number[protected]. The flight then go cancelled by the operator for which yatra was supposed to pay me back the charges.
On not having received the amount when i contacted them they gave me just an rrn number and told me to follow up with the bank. Which by itself is insufficient information as they have not provided me the account number to which they claim to have credited this...

I have booked the room on Yatra from 20th July 12AM to 20th July 2PM in Bangalore. Booking got confirmed and got the booking confirmation voucher. When I reach hotel for check-in at 12AM, they checked the booking and told me that our checkin time is 12 Noon to 12 noon and refuse to do checkin. When I show him the confirmation mail he tol no rooms available, I asked him to call his manager to verify but there were no any room available in...

I booked this plan for manali and never realised that this could be worst travel experience for me and my family including two young kids.

I was threatened, harassed and intimidated in front of my family all for asking for what i deserve.

The tour started on thursday june 13th 2019. The driver came 40 minute late considering we were waiting for him on road near akshardham temple in delhi.

While...

I have booked a airasia ticket from yatra which was mentioned to be refundable ticket. However, now i need to cancel this but it is not showing any refund amount at the cancellation page.
On speaking to customer service, they mentioned though details are not provided on the customer front end of the website, at the backend, it is the policy that 2500 inr. Will be deducted. I am getting inappropriate response from customer service....

Hi,
I was trying to book the train from pune to bangalore online yatra. My money got deducted before generating the eticket l, it's been 5 days still my money not refunded.
Transaction details are as below. Kindly reach out to me to the below contact number for any concerns.

Date: 26 july 2019 booked date.
Transaction reference number : [protected]

Contact number [protected].

Kindly...