Yatra Online / YatraTrip.in Complaints & Reviews

Guys, Pls escalate this...the amount of 21, 004 was deducted and successfully paid to Yatra, however booking wasn't done on yatra mobile application. I need a call back asap at [protected].

Email - [protected]@gmail.com
Date of transaction- 8th feb 4.21 am
Booking reference#[protected]
Amount- 21, 004

I was booking a flight from Lucknow to Bangalore for 10
March 2023, I paid the whole amount by UPI but the payment screen showed failed and then my money also debited, no ticket confirmation from Yatra, kindly refund my money.
No. [protected]

Hi,

I tried to book a train ticket from New Delhi (NDLS) to Amb Andaura (AADR) on 1/19/2023 from www.yatra.com. The payable amount got deducted from the bank however, I did not receive any booking from Yatra. I tried it the 2nd time as there was only 1 available seat, but again the amount got deducted with no booking. Both the payments has not yet been reverted back. Also not able to get through the customer service number.
I have attached the screenshot of the payments deducted.
Kindly check and help in processing this refund request.
Thank you.

Here are the following information:

Date of Transaction: 19-Jan-2023 (Thursday)

Credit Type (Credit Card/Debit card): Debit card

Bank Name: HDFC Bank

Transaction reference provided by bank:
Cheque/Ref No.- 950872 and 421556

Amount charged: Rs. 2157.85 + Rs. 2157.85 = Rs 4, 315.7/-

Email Id used at the time of booking:
Yatra User ID: [protected]@norbulingka.org

I am trying to book hotel through upi in yatra website and payment is successful in my upi app and money also deducted but it shown unsuccessful in yatra app and i can't even find that booking in booking history it is like i never even did payment in yatra app but my money is gone. i only have my statement histiry which can prove yatra deducted my money but didn't book hotel or even bothered to mail me if transaction is failed. i cant find anything in yatra website it is totally scam.

I have booked a return trip between Kol to Del on 17-19th Jan for Vistara airlines. It deducted total INR 18082 from my credit card but the ticket was never booked. It was a false PNR in the ticket and when I contacted airlines they mentioned that the money never reached to them. So it’s still staying with Yatra. I booked it on 4th Jan and today is 16th Jan. No refund or communication, nothing.
This company should be sued in consumer court for this fraudulent practices. Nobody should book any ticket from them if they can’t make their basic system right.

I tried to book my flight ticket from yatra for Bangalore to Bhubaneswar but the money got debited and ticket did not got booked, and nither i got the refund of the ammount, and not able to reach out to the customer support as well after trying a lot, request Yatra team to initiate my refund asap.
Ref. No.[protected]

Booked flight tickets from Bengaluru to New Delhi for 25th January. The total price paid was ₹10825. Received a cancellation from the carrier, and yatra initiated a refund of ₹9815.
According to yatras policy, for booking cancellations by airline carrier, a complete refund will be initiated.
Please look into this, as I have got no response when contacted through other channels.

Dear Yatra Team,

On 11 Jan 2023 i made a payment to your account regarding booking of round flight ticket from Dimapur to Kolkata and Kolkata to Dimapur for 16 and 26 Feb. 2023. However after an amount of 16404 is deducted no confirmation or acknowledgement is given regarding the payment and confirmation of ticket.
Kindly let me know what is going on and when when will I receive the confirmation.

Thank you.
This is the transaction I'd number T2301112318479600857852 and collect I'd C2301112316299147346472. Kindly respond as soon as possible.

Regards,

Benrilo [censored]iri

I have booked 3 tickets of 19547 the transaction was successful money was deducted but booking not done and the amount deducted and not refunded.

I was booking a flight ticket on 9th Jan 2023. My UPI payment was successful and money got debited from my account but there was no booking confirmation on the portal. I am attaching the Gpay transaction status for reference.
I have also not received any notification from Yatra about whether the booking was failed or confirmed.
Please look into the situation and refund the amount as soon as possible.

I have booked a flight ticket from Mumbai to Guwahati on 05.01.2023 at 11.39 Pm through Yatra. Com . After Making a successful payment of Rs 16952 through UPI I didn’t receive any Ticket nor any intimation from the company. Very Poor service and if I don’t get my refund soon I will lodged forgery case against yatra. Com

My money is debited & I have not received the ticket.
Refrence number :[protected]

My money is debited & I have not received my ticket.
refrence number :[protected]

Dear sir,
I have taken taken three e-visa for dubai. I received 5 day before visa copy but still visa status not showing on website it showing data not found. I already email 35 times but not any response. I have paised 36000 rupees for three visa. Kindly checked I think they are cheating, it not showing website means it is fake visa. Kindly check and response on email I'd [protected]@gmail.com.

I made a booking for flights...despite making payment through UPI ref no[protected] there is no confirmation of booking from yatra...pls confirm booking or refund the 38079/-

I have made a flight booking for amount of 38500/ on UPI with ref no[protected] however despite payment no booking confirmation is provided, pls share booking details or else refund the amount

I have made a flight booking for amount of 38500/ on UPI with ref no[protected] however despite payment no booking confirmation is provided, pls share booking details or else refund the amount

My money was deducted from paytm but flight ticket was not booked

PNR: UADRUR

I had a ticket booked for 6th Jan 23 from Mumbai-Frankfurt-Columbus. Yatra emails me asking if have you canceled your flight from Mumbai-Frankfurt or rescheduled with the airlines. If yes then inform us. I found it shocking as I had no interaction with the airlines whatsoever. To re-verify I called Lufthansa airlines to find that my part ticket has been canceled by the airline itself. Again a shock. Yatra trying to blame Lufthansa and the customer in this case for their own misdeed. When I try to call Yatra, my phone gets cut off after the message 'No Booking'. What the hell is this going on? Yatra is certainly playing fiddle here. You have to provide me with the same ticket for the same date as I don't have money to waste on booking another ticket that will come out heftily expensive. I had puposely booked this ticket in June to avoid heavy amount to spend at the last moment.

I booked a hotel room in yatra. com. Amount got deducted, but booking not done. Kindly refund my amount. Transaction done on 20/12/22