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Yatra Online / YatraTrip.in Complaints & Reviews

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Updated: Mar 26, 2026

Complaints 2588

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1929

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Yatra Online / YatraTrip.in reviews & complaints page 7

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Below is the UPI transaction made for booking of a roundtrip from Bangalore to Patna on 22nd December 2022.

I have rebooked tickets so please help me with the refund.

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 22, 2022

Verified Support

Hi.

Greetings from Yatra.com!

We would like to inform you that your refund of INR 12515.00 has been initiated from our end in the same mode of payment, kindly note Yatra takes 24-48 hours to process the refund, Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account.

Regards
Yatra Care

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I tried to book flight ticket via yatra but my money got deducted and ticket was not booked.
I informed the yatra team via mail which they hai provided on their website.
They informed me that the refund will be processed within 24 hrs. But even after 10 days they have not refunded the money. On the 8th day they informed me that within 24 hrs my refund will be processed and I will not have to send them mail again and this was after I mailed them several times.

But again on the 10th day i mail them regarding the promise they made but now they are not replying.

booking reference number[protected]

Dec 24, 2022

Complaint marked as Resolved

Na

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 21, 2022

Verified Support

Dear Amritesh,

Greetings from Yatra.com!

This is regarding your refund request under booking reference number [protected].

We would like to inform you that a refund of INR 5810.00 for your booking has been processed on 21 DEC 2022 .

Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account

Regards
Yatra Care

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Respected Sir,
I booked a train ticket on yatra. During the transaction, the website stopped working and the ticket was not booked online but the money got debited from my bank. I did my transaction on December 7. Till now the money is not refunded back to my bank account.
Kindly consider my issue. Thank you

Feb 6, 2023

Complaint marked as Resolved

Money got refunded

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 20, 2022

Verified Support

Dear Praise Peter.

Greetings from Yatra.com!

We are sorry to hear about the issue you faced while making payments on our portal, please kindly share the below requested details for us to check and take it further.

Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)

Regards
Yatra Care

Praise Peter's [Complaint's author] reply, Dec 20, 2022

Date of Transaction: 07/12/2022
Payment Mode: Debit Card
Bank name: Canara Bank
Amount charged: 4160.92
Transaction reference:
YATRAONLINERAZORPAYMUM
BAIMHIN-07/12/22
15:37:04/8370
Email ID : [email protected]

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 20, 2022

Verified Support

Dear Praise Peter,

Greetings from Yatra.com!

This is regarding your refund request under booking reference number [protected].

We would like to inform you that a refund of INR 4160.00 for your booking is being processed .

Kindly note, Refund will be processed from Yatra's end in 24 hrs .You will receive an email notification once the refund will be processed from our end .

Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account

We thank you for your patience and patronage.

Regards,
Yatra Care

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I booked a flight for 19 December from New delhi to Pune But my payment deducted from account and booking not confirmed yet please resolve it as soon as poosible

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 19, 2022

Verified Support

Hi, Greetings from Yatra.com! We would like to inform you that your refund of INR 16902 has been processed from our end on 18 Dec 2022. Further, private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to credit the amount into your account. Regards, Yatra Care

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Address: Bangalore

Booking ref no:[protected]

The refund was approved 80 days ago and the refund was claimed to be processed by Yatra 21 days ago. Still, the refund has not reached the customer's account and Yatra every time sends automated false claims that the case is being looked into. This is a blatant fraud.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 16, 2022

Verified Support

Hi,

Greetings from Yatra.com!

We have received your query, kindly allow us time to go through the details and assist you. Request your patience in the interim.

Regards,
Yatra Care

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I tried to book flight ticket from Yatra.com on 14th Dec, however due to some technical issue the ticket booking was unsuccessful, and the amount got debited from my sbi bank. I tried chasing Yatra bus booking team many a times but no use. I request this problem to be reached out to Yatra team by consumer complaint means, so that they resolve this out asap. I have attached screenshot of my transaction & confirmation from yatra.

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 19, 2022

Verified Support

Dear Sowmya.

Greetings from Yatra.com!

Thank you for your patience, as checked and found that your amount of INR 8169/- was auto-refunded from our end on 14 Dec 2022 in the same mode of payment, Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account.

Regards
Yatra Care

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I tried to book flight ticket on 12th December, 2022 but upi payment successful and debited from my account and ticket not confirmed. I am attaching the phone pe transaction status but I didn't receive any notification from Yatra whether booking is confirmed/unconfirmed or failed.
Please look towards the situation and refund the amount as soon as possible if ticket isn't booked.

email Id: i.[protected]@gmail.com
mobile no: [protected]

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 12, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used while making the booking to enable us to check the details and assist you. Regards, Yatra Care

Anisuddin's [Complaint's author] reply, Dec 19, 2022

email: [email protected]

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 19, 2022

Verified Support

Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to initiate the refund of INR 8865 for your booking. Yatra takes 24-48 working hours to process the refund. Further, private sector banks may take 2-3 working days and public sector banks may take up to 7 working days to credit the amount into your account. Regards, Yatra Care

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I tried to book flight ticket on 12 December, 2022, but my UPI payment got successful and debited from my account and ticket not booked/unconfirmed.
I didn't receive any notification from Yatra whatsoever that the booking has whether been failed or confirm.
I m attaching the phone pe transaction status.
Please look towards the concern. It was an emergency to book the ticket. Now I cannot even initiate the booking. My balance already got deducted.

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 12, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used while making the booking to enable us to check the details and assist you. Regards, Yatra Care

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Website: yatra.com

I booked ticket with yatra and my money was deducted but I have not received any confirmation about the booking.

The ticket was for 10 Feb 2023 from Chennai to Lucknow in Air Asia flight.

Dec 24, 2022

Complaint marked as Resolved

NA

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 11, 2022

Verified Support

Hi. Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal. Kindly share the below requested details for us to check and take it further,

Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)

Regards
Yatra Care

Amritesh04's [Complaint's author] reply, Dec 18, 2022

Ok

Amritesh04's [Complaint's author] reply, Dec 20, 2022

booking reference number 1112220040449

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 21, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used while making the booking and the amount debited to enable us to check the details and assist you. Regards, Yatra Care

Amritesh04's [Complaint's author] reply, Dec 21, 2022

Amount debited is 5810
Via credit card
Email: [email protected]

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 22, 2022

Verified Support

Dear Amritesh,

Greetings from Yatra.com!

This is regarding your refund request under booking reference number[protected].

We would like to inform you that a refund of INR 5810.00 for your booking has been processed on 21 DEC 2022.

Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account

Regards,
Yatra Care

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I booked a ticket from yatra amount got deducted from upi but ticket was not booked

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 11, 2022

Verified Support

Hi. Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal. Kindly share the below requested details for us to check and take it further,

Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by bank
Email ID (Used while booking)

Regards
Yatra Care

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Address: Yatra.com

Website: Yatra.com

I have booked for hotel in yatra.com
I.will.pay 3399rs through Gpay
But still any.confirmation message did not get ..
Customer service very worst
I need my amount refund

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 12, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used while making the booking to enable us to check the details and assist you. Regards, Yatra Care

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I had booked the flight tickets from Nagpur to Bangalore on 8th Dec.
the payment got deducted but the booking is not made. please let me know the refund details at the earliest.

i am attaching the proof of payment

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 8, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. We would request you to kindly share the email id used while making the booking to enable us to check the details and assist you. Regards, Yatra Care

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Address: Bangalore

I had done the booking on yatra and paid through UPI, the amount has got deducted but the booking is not created.

please let me know on how to contact you. and please share the resolution

also attaching the proof of payment.

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 8, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. We would request you to kindly share the email id used while making the booking to enable us to check the details and assist you. Regards, Yatra Care

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I have booked my ticket from hyd to Bhopal flight money got deducted but it is showing no bookings

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 8, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. We would request you to kindly share the email id used while making the boking to enable us to check the details and assist you. Regards, Yatra Care

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 8, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. We would request you to kindly share the email id used while making the boking to enable us to check the details and assist you. Regards, Yatra Care

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This is Iyswarya
I have booked two round trip from Trichy to Kualalampur and made the payment. Post debiting the money the ticket was not confirmed. I have been trying to reach out to the customer care but there was no response. We also tried to reach the office, but the office was not in the given address. We are yet to get the tickets or refund. I have booked it on Dec 6 for travel in January 2023

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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I

Iyshu06

Dec 7, 2022

I request immediate actions so that l can fly at the earliest.

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 8, 2022

Verified Support

Hi,

Greetings from Yatra.com!

We are sorry to hear about the issue you faced while making payments on our portal, please kindly share the below details for us to check and take it further.

Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by the bank
Email ID (Used while booking)

Regards
Yatra Care

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My registered number is not working when I call customer care, it says your number is not registered. And Iâ€™m not sure how to contact yatra

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Hi
I have booked my flight from Bangalore to Gwalior on 6th dec 2022, but booking not confirmed still and money is deducted from my bank, I need immediate actions.

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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H

HimaBindu1

Dec 6, 2022

Any updates @yatra??

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 6, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. We would request you to kindly share the email id used while making the booking and the amount debited to enable us to check the details and assist you. Regards, Yatra Care

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Been trying to book a flight for date 12th-April-23, my money got deducted but there is no confirmation of tickets getting booked. but there is no response form there end and showing message like the following

Dear Anantheswara

Sorry for the inconvenience caused during your payment attempt(s).

Please find below the transaction details for Booking ID[protected]

1.Your first attempt for the payment of Rs. 13, 116 done at 06/12/2022, 13:53 hrs was successful, but unfortunately we couldn't book your ticket(s). Please wait for a while and someone from customer support team will get in touch with you.

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 6, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used while making the booking to enable us to check the details and assist you. Regards, Yatra Care

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Been trying to book a flight for date 12th-April-23, my money got deducted but there is no confirmation of tickets getting booked.
and site is seeing like the following message:

Dear Anantheswara

Sorry for the inconvenience caused during your payment attempt(s).

Please find below the transaction details for Booking ID[protected]

1.Your first attempt for the payment of Rs. 13, 116 done at 06/12/2022, 13:53 hrs was successful, but unfortunately we couldn't book your ticket(s). Please wait for a while and someone from customer support team will get in touch with you.

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 6, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Request you to kindly share the email id used while making the booking to enable us to check the details and assist you. Regards, Yatra Care

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I have booked two monument entry ticket for Charminar on 08/11/22 but my amount was deducted and i didn't get my ticket successfully. So i have mailed Yatra and tried to contact with Yatra but they don't give any response from their side. My Google pay UPI transaction id is[protected]

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

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Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dec 6, 2022

Verified Support

Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. We would request you to kindly share the email id and contact number used while making the booking to enable us to check the details and assist you. Regards, Yatra Care

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