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Yatra Online / YatraTrip.in Complaints & Reviews

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Last updated Mar 26, 2024
Complaints 2576
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Yatra Online / YatraTrip.in reviews & complaints page 60

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A
Abhi Nandan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus services

Address:Karur, Tamil Nadu, 639002
Website:Yatra and r.s yadav travels

I have booked a bus from delhi to jalandhar and it was confirmed and the seat no also been confirmed but at the time of boarding my name was not in the list and they are asking extra 400rs for ticket and the seat is also worst and the led lights on the seats are not working any the charging port also not working the name of the travel is r. S yadav travels, please don't book in the travels and i request yatra to take immediate action....
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S
Srujan@143
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount got deducted from my account without confirming the flight ticket

Address:Hyderabad, Andhra Pradesh, 500085
Website:www.remediumlaboratories.com

I have booked two flight tickets and the amount was 17206, after filling all the details, it has directed to the payment page and after payment.
The message displayed that flight charges have been revised to 42000
It's greatly unfair that how come flight charges will be revised after the payment.
My amount has been blocked as e cash in yatra.com and i cannot utilizes for my personal use or other flight booking through...
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S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

yatra not refunded money

Address:560066
Website:www.yatra.com

Booking ref# :[protected].

It's an air india flight from kolkata to banaglore. As it is more than 2 hours delayed flight so i contacted air india and they said that they have refunded full amount to yatra. And also air indai mentioned comments about the full refund on line#10 and 11

But when i contacted yatra, they are saying that no comments are mentioned and when i asked them to read out line 10 and 11 they...
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A
Akashv297
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not received and amount deducted from account

Dear sir,

On dated 08.01.2019 i booked my flight ticket from kathmandu to delhi by my yatra id - [protected]@yahoo.in, the payment paid through upi but my transaction failed and the amount of inr 6414.00 deducted from my bank account and furthermore no reference number generated by yatra portal in detail for record. Till now i didn't received any refund. I also attached my transaction detail for your reference.
In...
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P
Payprabh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is deducted though booking was not confirmed

Address:Thane, Maharashtra, 421201

I had booked flight tickets on 17th jan 2018 for which payment has been deducted but on yatra site where i could see status as transaction could not be completed. As i complained about it i got a call from yatra executive assuring to do the transaction again and again money got deducted 2nd time. I want my money back as soon as possible. I see no valid reason to deduct money and no booking as both the transactions were done different times...
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S
Samar asil
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not given

I had made payment to yatra through upi.. Payment was received by them but booking was not done and inwas told i will be refunded the amount within 7 working days.. Its been more than 10 working days and now the customer care numbers arent reachable as well... Refund not initiated and yatra cheating the customers... My booking reference id is[protected]... Really unhappy with yatra...
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D
Dinu 7878
from Akot, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

railway refund

Hello
I had booked 2 rail tickets on 14 and 15 december (Reference no[protected] and[protected] through my account registered on [protected]@gmail.com number [protected]. I cancelked tickets on 15 december. Railway has confirmed refund on 21 december with transaction details. Today is jan 16 why the hell are you not initiating refund. Your customers care number is all nonsense. I want my refund asap or be ready to face legal action....
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A
Avinashjagdale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hotel booking failed and not confirmed no refund

Hi..

Myself Avinash Jagdale [protected]
[protected]
Booking reference number:
I have booked hotel through yatra. Com for two days 18 to20 jan yesterday and booking failed and not confirmed. Payment debited from account and no reversal of payment has been done yet and not even single call from yatra. No relevant email of available to raise the concern.

Please help and resolve...
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P
Pallavi2106
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud while cancelling hotel

I booked hotel with yatra a fortnight back and need to cancel due to change in travel plans. We are still a fortnight away from the booking date and yatra is saying no refund will be issued at cancellation of hotel. When i check the booking ticket it has no mention of such cancellation charges. They are keeping the money to themselves and not refunding my money. I would have understood some cancellation charges but taking up all the money...
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K
karanpatoria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickets partially booked and being asked for more money to complete booking

I booked a multi city route with yatra.com
They booke 2 flights out of three, and mentioned that they would call me back in 2-3 hours to have this sorted. They did not call.
I called them the next day to check the status an they asked me to either get a refund of the 1 flight or pay the extra amount to confirm booking.

I made the booking with full payment as a mark of acceptance of a transaction provided to me...
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M
mnasir123
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

international flight - money debited no confirm flight

Website:Yatra.com

Booking reference is[protected]. Ticket booked from london to kolkata today on 11th january in yatra.com website. After debiting the amount from my card, i did not get any pnr from the airline and i am currently stuck without a ticket. No response from yatra team. Unhappy with the ticket booking experience. Still, i am seeing the same price quoted in website for the given date. I hope i get a confirmed ticket soon as i need to plan for...
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P
Pallaw Kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket confirmation pending though money deducted

I have booked ticket reference number[protected]. Payment have been deducted from my credit card and have already received about payment confirmation however, my ticket confirmation is not yet done.

I don't know what is issue with yatra. I have do you people try to charge more money through this way - and not confirming ticket now and later asking for more money.

I need ticket confirmation soon. Also though...
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G
gkenterprises029
from Jolarpet, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund on flight tickets

Address:Coimbatore, Tamil Nadu, 641301

Dear sir,
I have purchased a air ticket on jan 6th, 2019 for me and my mother for journey from coimbatore to banglore on jan 6, 2019 by axis debit card no. [protected]. However, the flight ticket got canceled due to bad weather at banglore. Hence i request for refund of 11000 to below ac no.

Name : gk enterprises
Ac no: [protected] ifsc code : utib0001078.

However, no money was refunded into...
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T
Talreja811
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful transaction - 070196557966

Address:New Delhi, Delhi, 110009
Website:Yatra

Hi team,

This is in regards to reference number[protected]. I tried to book my ticket from yatra.com from mumbai to delhi. Ticket was booked unconfirmed. I made parcial payment voucher and remaing payments through credit card. Both voucher and card payment went successfully. Please find attached confirmation for review. I tried reach customer service and person suggested me he is checking and will get back to me after 2...
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pravu_3088
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue regarding ticket rescheduling

Hi,

I am trying to reschedule my ticket on yatra.com. But website is giving error in dob field - this is ridiculous since this is same data as of original booking. Also when i am trying to send complaint on yatra.com - i am unable to send again due to website error. How pathetic website is this...

My yatra booking reference number :[protected]

I want my money back from yatra and also i never...
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santoshsj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket refund not received

Address:560084
Website:yatra.com

Ticket pnr - uku9gh, sector pune to delhi
Airline refunded rs. 5430 to yatra
Yatra sent email of refund sent to my account of rs. 2930

I have not received any money so far, there is no clue where is my balance rs. 2500.

I had cancelled another pnr - mjqk8x, sector bangalore to bagdogra
Airline refunded rs. 2810 to yatra
Yatra sent email of refund sent to my account of rs.1792
br...
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Vaseemd
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading claims on cancellation policy by yatra.com

I had booked a return ticket from mumbai to delhi on air india on the 4th of jan 2018 booking ref [protected]. The tickets clearly at (Partially refundable). I chose them due to this statement on the yatra website. I had to reschedule one the mumbai delhi sector for an earlier date and tried to see on the website how much refund would be available in case of reschedule / cancellation but to my surprise it showed a grand total of zero after...
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supreetkaur maini
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no proper contact no.

Address:New Delhi, Delhi, 110015

I had been facing a issue regarding my booking in bangalore.
Tho9ugh the amount has been dedcuted, i did not receive any confirmation from the yatra.

The worst part is yatra doesnot have any proper working no
I* had tried all nos. Available on various website but none of them are working

Also, there are no. Contact no. Given in their app or website to lodge or attend a complaint...
Very&...
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A
Ani53
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about booking not confirmed and amount deduction

Address:Thane, Maharashtra, 400601
Website:Yatra.com

I booked hotel with yatra.com in igatpuri via phone pe and my amount also get deeducted. I received mesaage and trnsaction succesful message from phone pe and my bank account that amount is drducted. But when the payment got succesful i received message saying your bokking is unconfirmed. As my money was succesfully sent to yatra.com@icici.
Kindly help me into this. I want my refund or else my booking confirmed as soon as possible....
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jagz m
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount refund

Address:Hyderabad, Andhra Pradesh
Website:Yatra.com

Dear Sir,

Greetings from Yatra.com!

Kindly accept our sincere apologies for the inconvenience caused.

This is in regards to your booking reference number[protected].

We would request you to please allow us 24-48hrs, Our team will check and update you for the same.

We suggest you to consider this issue in isolation and not a representation of regular services we...
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