Yatra Online / YatraTrip.in Complaints & Reviews

Samunder Budhwar on 25 march 2019, I was Complaint to Yatra company about my whole refund.
I have not received any amount from the yatra.com ticket bearing reference no.[YT35249543] booked on 24th FEBRUARY from DELHI to NADI via SINGAPORE round trip for 1. Jet airways has given necessary comments to yatra regarding full refund but I have not taken any refund from yatra I called many times to customer care number but they told me that...

I have booked return flight ticket (In spice jet) for kolkata to hyderabad for 4 adults using yatra.com. Total cost of 4 return tickets were approx 26, 000 rs. I am a high end user of sbi card and my bank has provided me a coupon of 25, 936 rs for yatra. I have used the coupon to book ticket and the rest of the amount (Approx 1936 rs) i have paid via credit card.

Now on both the occasions spice jet has changed/cancels the...

Hello,

This is regarding an international ticket booking ATL - HYD round trip. This is first time I booked tickets from yatra, and it is very bad experience. Before booking ticket it shown 2Pcs of check-in baggage allowance in both outbound and incoming sectors. But after booking, Yatra sent a ticket with return is having only one piece of baggage. After seeing ticket immediately I tried to reach Yatra customer care online...

Dear yatra,...

Pls find the confirmation mail for the bus booking schedule on 12th april 2019.. At 8.10pm.. On that day when called the bus provider to know the where about of the bus we were informed that the bus has been cancelled 2days before and the money had been refunded.. On asking why weren't informed prior they said very coolly contact yatra...

The service of your team is pathetic as i was not informed...

I have booked yatra to celebrate my, my son’s birthday and our marriage anniversary in bali (Reference number yh4885502). Overall experience of booking was horrible but since i have booked no other option. At the time of booking i made it clear that i need extra bed and it was mentioned in the vouchers as well. When i landed in our hotel, four points by sheraton, i was told no such request was made and i made atleast 5 calls to yatra and...

My booking ID is[protected] and my confirmation number is YAT[protected].
I was cheated by yatra webside and hotel.i booked hotel worth 1747 rupee to Hotel Sharanya near warangal station.
when i reached hotel hotel manager straightly denied about hotel booking and say they dont have room.If room was booked how can he denied.or further qurey he said that he gave someone that room and give me room which is non AC and dingy where...

I booked my packages for canton fair in china before one month they took there payment in two parts till then they used to call regularly and all... Before 2 days they give me tickets and group visa and all.. When i arrive airport they told me ur ticket has been cancel we will refund ur amount all... They told same thing to whole group... They give us fake tickets and all... No body picked up call and give proper solutions to us... They cancel...

Dear sir,
If bus operator cancels the ticket and informs on the day of journey
Then should operator refund us the amount more than the booked amount?
Because if we cancel the ticket we have to bear the cancellation
Charges, then why should not operators? As passengers have to re-book
The tickets for the journey which is cancelled by an operator & it may
Involve several difficulties & problems like...

Sir,

My booking no :yh4907742. I was made a payment on[protected] of rs.23452 + 3, 000.
The detail as mentioned below.
Cancellation ref no:18557547 date 10-04-19

Booing ref no:yh4907742

Fare details
Base price: r. S 25, 369
Taxes: r. S 1, 083
R. S 26, 452 rs.26, 452

Cancellation ref no:18557547 dt:[protected]

I want to cancel a trip...

Sir,

My booking no :YH4907742. I was made a Payment on[protected] of Rs.23452 + 3, 000.
The detail As mentioned below.
Cancellation Ref No:18557547 Date 10-04-19

Fare Details
Base Price: R.s 25, 369
Taxes: R.s 1, 083
R.s 26, 452 Rs.26, 452

I want to cancel a trip the policy of cancellation is 30 days before departure 25%, but
they told me they are deducting...

I am booking ticket online from mumbai to lucknow air india ai-625 on 25th april, 2019. Actually this ticket are cancelled by us. Ticket cancelled reference no.[protected].
We received massage after cancellation is,
"refund request for yatra booking reference number[protected] has been processed in 9 sec. Your refund transaction id for a refund of rs.915 is [protected]."
But, on this time no any refund in my account....

I have not received any support regarding the jet airways cancelled ticket bearing reference no.[protected] booked on 15th march from guwahati to mumbai round trip for 2. Jet airways has given necessary comments to yatra regarding full refund but your company is showing a paltry sum of 2168 instead of 25000 refund. No one picks up call and not a single customer care number is working. I am contemplating legal actions against this gross...

Hi,

This is in regard to the bus cancellation refund not provided by yatra.com. The traveller cancels the bus trip a few hours before the trip with the excuse of non availability of driver for holi. Also, after the cancellation the bus fare has not been refunded and we had to go through a lot chain mails to ask for refund still no use.

Date of incident: wed, 20 mar 2019
Client number: operator
Goga...

I booked a indigo flight ticket from new delhi to guwahati and a amount of rs. 4264 is deducted from my account and no flight information or flight ticket has been sent by yatra.com. I have paid the money from google pay app and i have all the details of my transaction details the google transaction id and the upi transaction id and it's payment is showing to yatra online private limited (Yatra tez payment)....

I have not been able to retrieve a travel certificate from the airlines for my air india flight on 26 march 2019.
Ai-865
Booking reference number[protected]
Pnr - jyhcz
Ticket number[protected]
Passenger name: shubhra kansal

I need the certificate for travel reimbursement from my company. Kindy look into the matter.

Thanks
Shubhra kansal...

I had booked tirupati package trip through santosh travels on your website on 16th mar. The reference number was[protected] and bus pnr number was 442xuk3q.

The trip was dated on 16th mar 10:40pm and drop was on 17th mar at 7pm. Pickup was done as per schedule and we reached the destination by 4:15am on 17th morning and we were asked to stand in queue for 4 hrs to get the darshan ticket. Inspite of package covering the ticket...

I have 2 voucher from sbi cards for yatra. I was plan a trip on base of voucher. Out of 2 voucher 1 was redeemed against bus booking delhi to manli and 2nd can't done due to wabsite problem try to many time but not successful. After that instantly report same by mail to sbi card and yatra contact no. Not respond that time. After that 2nd voucher yatra said invalid promocode and sbi said this voucher used. I have confirm on mail that vocher...

this is to inform you that i had made booking on 10th feb 2019 from chennai to delhi for the travel date on 12th feb 9.55 am air india. I had cancelled this booking through airline since travel time is less than 7 hours. And the airline said it is of full refund. Regarding refund, i need to contact yatra. So immediately i contacted yatra for initiating refund, yatra said it is no no show and they havent got any remark from air india. So...

Reference number..[protected]
My ticket was not confirmed after my payment went through. Someone contacted me to say that airline didn't confirm, if i accept for different dates & different flights, they will find a flight for the same price. I accepted... But after that i was told for the return flight i will have to pay rs.2000/ extra. I was not ready for the extra payment. They said i should give my consent for full refund within...

It was communicated that amount rs 26290/= has been refunded to ecash to my yatra account [protected]@ gmail.com..
In this context, i wish to advise that earlier too, i made an complaint on 18/3/19 & it was communicated that i will be updated regarding progress in the matter within 24 hours but sorry to say that till date i have not received any reply till date i. E.24/3/19.
In this context, i want to say that why ecash...